Great staff and very knowledgeable. Always updating me and my car runs great!

DO NOT USE THEM!!!!!!!!Will not recommend anyone to use them if you care about what your car looks like. I bring in my car after an accident and when i get the car back my hood wasnt properly aligned and the hood gap was insane, I complaint about it and they take it back and readjusted. after the word being applied the hood gap was still huge and abnormal and the hood was still not aligned. then when I test drove the car I noticed a loud noise that will change by speed. brought it back to them and couldnt find out what it is, I have to talk to the master tech in their shop to find out what could be the potential issue. after going back for 3 times and try to get my problem resolve. I decide to bring my car to the Subaru dealer and get it repair. and yes my Subaru dealer confirm that the paint job was bad and hood was not aligned and hood gap is abnormal. on top of all that they also find out my wheel bearing was damage during the accident which is why it makes the noise and they were able to find out all the issue within the same day after I drop off the car. and service king have my car for 2 weeks and couldnt find out whats wrong nor fix any of the body issue that I complaint.

Service King was a wonderful surprise, starting with updating me through out the entire process and delivering on the date promised.It has a very clean and comfortable waiting room. A car rental option. The car was beautifully washed and cared for, with full instruction on how to care for the vehicle after taking it home.If did not know better, it never happened. Yet, it did and no sign of being restored at all. Very professional...

I was involved in a crash and Service King in Dublin was able to help me with fast turn around time! They connected with my insurance and myself for all decisions and updates that came up, and were very detailed in their explanations. Superb service and awesome staff. Highly recommend if you need to fix your car!!!

Service King Dublin exceeded my expectations. My vehicle came out of Service King looking much better than it did before the collision. Dezi and Tonya were easy to work with. They identified cosmetic repairs not caused by the collision; things I hadn’t previously considered, and gave me a detailed quote. I am really glad I chose to get the extra work done; my car looks and drives like new! The communication from Dezi was excellent. Tonya, meanwhile, promised me that my car would be ready for pickup on a certain date, and she delivered. At pickup, Service King allowed me to leave my rental car there, which was convenient for me. I was even allowed to show up a little after close of business; they waited for me. I got a no-rush tour of my post-repair vehicle, which I appreciated. Finally, I must emphasize that the quality of the repair job was absolutely top notch. I am still in awe of how great my car looks (and drives). Thank you, Service King!

Reception Dazi angry man!! God bless you!

The staff is great, Dezi helped me, he is amazing! They kept me updated on the process. The process was very simple and quick. So glad my ins referred me here!

I went to service king Dublin California to pick up my vehicle i noticed a part of trunk on the damage side has paint being stripped. I requested service king representative to see it and told him it will catch a rust for sure. But he refused to accept the fact that the area where paint is stripped is not a metal. I could not argue with him further given the fact he refused to accept the trunk is not made of metal. I requested him at least put a touch up paint on the bare metal area so that it does not catch rust, but he said i can go to Hyundai dealer. I cancelled my appointment with caliber collision and came to service king collision Dublin ca with lots of expectations although damage was not that critical. Also there is panel gap between bumper and trunk at the damage side which is noticeable as compared to the opposite side.

Wish I could give 10 stars. So I got rear-ended, and I thought my Camaro would never be the same. Dropped my car off, everyone at Service King was friendly and understanding. They also send text message from start to finish. I was amazed at how fast I got my car back and the work they did. If I ever need work again I will be going to service king. Thanks!

Excellent match where 2 other well known body shops couldn’t get the pearl white matched on my 2018 Infiniti QX80. Service king called paint specialist to get the perfect match n got me my vehicle flawless to me . Highly recommend to everyone

My 2019 Nissan Versa was barely a year and a half old when someone backed into it. When I brought it to Dublin King I had reservations that it would ever look as good as when I first bought it. Dezi and the rest of the folks at the shop kept me apprised of the repairs every step of the way and when I picked up the car I was shocked because the car looked better than when I first bought it! I feel like I have a brand new car! I highly recommend Dublin King to anyone who needs repairs to either a used or new vehicle!

Arrived to have an estimate done due to a recent collision. the gentleman who was helping someone else was sure to say to me hell be right with you. When he was finished with her he came right over to me super service friendly kind attempted to detail and a great sense of humor.

Tanya was great at walking me through the process. This location doesnt actually do the repairs they tow out to Service King Fremont where they do the actual repairs and tow it back for you to pickup at Dublin. Nicholas at Service King Fremont called me to let me know what happened to my vehicle, what needed to be repaired and was very prompt with questions. The process was overall smooth and painless, so I definitely recommend service king overall!

We had a big problem. But very kind staff gave me a great help though i used other rent company. I never forget that. Thanks. You best

Robbert did a great job with my car. He volunteered to fix some minor scratchers for free. Great experience and trustworthy services.

Exceptional service from Desi and Tonya.

Should be called service bum. Firstly, I needed to ad a repair and the person checking in my vehicle did not want to listen and assist to add the request, he rudely said he would check with the insurance. New flash, the insurance request is what I tell them to fix. Secondly, they held my car for 4 weeks and never called and when I called they said they did not know how to replace the console then I told them I requested to replace the screen not the entire console. I canceled that request and replaced the screen myself. Lastly, they put a hole in my tire and it would not hold air whatsoever. Even though I turned in the car with inflated tires somehow they think returning the vehicle with one tire flat is not their fault. They do get one star for replacing the headlight lens. I would advise to go somewhere else.

Excellent customer service and explaining every step.

Service King provided me the best customer service I could ask for. The quality of work is exceptional and the staff are friendly,helpful and knowledgeable. Tonya is the best. She did an excellent job on repairing my car.

They dont pick up the phone.

Fast, friendly and fantastic workmanship

Tanya is awesome and on top of things. Very highy recommended.

The service and the quality of work were outstanding. Good communication throughout the repair process. Repairs were completed on time and best of all, I did not feel like I was being nickel-and-dimed. Will be back if I ever need additional body work. every one there was very professional, ask for David he is the best.

Awesome service !!!! From day one to pickup day regular status update every day. Especially, Service Agent - Robert Robinson did a splendid job and gave a stupendous service by fixing my car as promised as brand new. I would strongly recommend to fix your cars with Service King. They are King of repair as their name says. Even the front desk representatives were very supportive and helpful.

Excellent work

Excellent repair! My insurance company referred me to Service King and they were terrific every step of the way.

Highly recommend Car west. My 10 year old car was rear ended and the repair quality was top notch, paint matching is the best Ive ever seen. The friendliness and consummate professionalism of the manager Summer Ward made my overall experience there very pleasant.

Repair looks great. I really appreciated the great communication with daily text updates on the repair of my car. Also, when a small issue came up later related to the repair the shop got me in quickly and fixed the issue over my lunch break. I highly recommend.

The service team was professional, positive, and did a great job to ensure that all was done well.

Great customer service and didnt mind me asking a lot of questions.They fixed a doors automatic window and even did some touch up on the other door so it wouldnt have so much wear and tear and break as well. Doing that little bit extra will make this a recommended spot for me.

I went in for an estimate on a Saturday for a damage to my rear bumper and spoke with the receptionist, Dina, who was very nice. After a very short wait, Koop came out and was extremely helpful and professional in going over the different options and route that I could take in getting my bumper repaired. I was not pressured into using them for repair service. After reviewing my options, I went ahead and booked an appointment for Monday. I really appreciated the honesty and really believe that this company cares more about their customers and providing quality service for fair prices than they do about simply making money. Kudos for really delivering on customer service!

They took entirely too long for the simplest of repairs

Sherman Pung did a phenomenal job for us. We had our Odyssey hit and had to deal with State Farm on the claim. We wanted the damage from the accident fixed but also wanted additional work done. Sherman dealt with the adjuster and made the entire process simply and easy. Sherman and Car West made our car look like new and I have recommended them to my family and friends.

I have commuted to work for 16 years. Other drivers have hit me 7 times. Thank goodness for Sheri Cardadeiro and Car West Auto who has been able to return my car to look like new--even better than it was before. The work was done quickly and perfectly. It is nice to get some TLC with such great service. My last trip in I told Sheri that we had to stop meeting like this.

I just brought in my 2010 Armada for some body work and was extremely pleased with the profesionalism and quality of the craftsmanship. Robert Robinson was my advisor and provided me great service every step of the way. He was flexible with with challenging work schedule and made sure I was kept informed every step of the way. This body shop really knows how to treat customer well!Not only would I recommend this to others, I plan to bring in my wifes car which could also benefit from Car Wests care.Thanks for a job well done!

Great service

Professional and knowledge staff. Amazing facility for collision repair.

The people there were kind. They were booked but when I described the scratch on my car, they informed me it was a problem that could be easily fixed. The manager came out and fixed it right there on the spot without charging me. He taught me how to take care of the problem and I was very grateful for his help.

These folks are on top of their game. From the moment I was received in the parking lot to the moment I got my car back after it being fixed...the CarWest team was all about customer service. Excellent employees who are personable and treat you as someone they want to make friends with rather than someone they want to make money from. Dont know how else to put it...Excellent says it all!

1 star is one too many for this sorry business establishment. I was told my repair would be 2 weeks long, 3 weeks tops. And I could expect 2-3 updates every week in the meantime. I thought all was good initially. Time of this review, it has been over 8 weeks and I still dont have my car. On top of that, I received 3 updates if that in last 8 weeks. Every time I need to find out what was going on, I had to call and hold for 15-20 minutes. And when I finally get the service advisor, he lies on updates. So after several failed attempts, I physically had to stop by at the repair shop and even then, I had hard time finding out the truth. Did I mention I still dont have my car back because of their incompetence and not sure when they will be done? I should have known when my estimate took over a week....then the sorry service advisor never contacted me and when he did, he lies to customers! I highly recommend NOT to go here!!They deserve a solid F+ as a business!!!!!!Follow up - I finally got my car back after 9 weeks and I am flabbergasted at this point. The car was simply trahed! My car was 2 week old brand new and my interior had all sorts of scratches and black grease marks. I didnt want to deal with this business any more so I drove off. I then contacted my insurance company to do a follow job. It turned out to be another $1,200.00 estimate. Again, if anyone is reading this, avoid Service King like your life depends on it!!!

We were fortunate to work with Will Argo who was extremely friendly and went above and beyond to make sure our car was repaired completely. Thanks Will!!!

I love this place!! This is the second time that I needed work done on my car. I spoke with Sheri Cardadeiro and she was Fantastic!!! I had a rental car ready for me when I dropped off my car, and I was in and out in no time, and that is important to me and my time. She texted me when my parts where in and let me know how long it would take to fix my car. When my car was ready I came in and she had the car brought to me, it was cleaned and beautiful. The work that they do is excellent. I will use them again and again, and love working with Sheri and hope that if I need them I will be able to work with her!!!

Excellent customer service and always promt response. Quality repair work as well.

Sherman Pung patiently explained the process, how long it would take, took care of getting a rental car.The rear end bumper was replaced just like Sherman explained.The only problem is getting my car in and out, as the lot is FULL of other cars.

Sheri Cardadeiro was awesome! Such great service. I highly recommend Car West for their professionalism, quality and friendliness!

Great service that was able to buff out a small scratch at no cost. Will definitely be returning for any future incidents.

Great experience with Robert at CarWest - quick assessment - reliable updates and on-time delivery, excellent results - this is how service should be.

I am very happy with the service I had, the body work on my Nissan Maxima was done professionaly and quick. I got more of what I was told and expected, I had very good experience with Car West Auto Body in Dublin and specially with Sheri Cardadeiro, she handled everything for me, she was very friendly and professional and took care of every single detail (insurance documentation, etc). Definitely I would recommend this body shop to everyone. :-)

Fantastic place great service great people

Service can be better.

Great service, very easy to work with and accommodating to my schedule.There is really nothing more I could ask of a body shop.

Worst body shop out there

Great service

Great service