Helpful staff, friendly atmosphere of a small store. I was able to order a repeat custom paint over the phone, then pay and pick up at the store without a wait.
I recently went to Dracut Hardware store with a paint issue. It was not from their store but they help me to resolve the issue. Great customer service; I’ll definitely continue to give them my business.
Its a good local hardware store. Not overpriced either. They are fair and friendly.
This is a great local hardware store. Stop here before heading to the big box places. While their stock is sometimes lacking, and their pricing may not compete with Lowes or Home Depot on some items, the customer service is outstanding.
Love these guys. Great selection and ALWAYS have what Im looking for.
Did not have everything looking for but the staff were helpful enough and pleasant.
Very friendly place and very helpful. Went in there a couple times today and both times the gentleman took me right to where I needed to be and help me find the product I needed. The girl at the registers are so nice
Very friendly and helpful staff. They usually have what Im looking for and have offered to order oddball items they dont carry. Very nice local hardware store.
The best town hardware store...always very helpful, too!
Great service all the time. EVERYONE is always helpful and prompt in asking if you need assistance. Dont waste time going to the big box. You can get in and out of here in no time.
Great little place. Friendly and helpful staff.
LOST MY HOUSE KEY AND HAD TO REPLACE MY LOCKS. GO ELSEWHERE
Always a great place to shop. Thank you especially to the helpful young woman at the counter who ensured I bought pet safe ice melt, THAT is why you go local.
Good selection for plumbers
Went in with tractor tire. Girl at desk been there for awhile didnt even know they only sell wheel barrow tires freaking joke
Best hardware store around!
Always so friendly and helpful.
I brought my chef knives in to be sharpened. I knew they were bad, but after I cut myself twice using one, I realized how much I got used to them being on the dull side. Great job!
Good selection great prices, bought a rake, It broke immediately. They replaced it with bo questions or hassles. Great customer service
Never have to wait in line stores always neat and clean and fully stocked ..people get you in and out.. excellent every time
Great place Friendly people very reasonable prices mostly have what you need
They do their best to try to make you happy
Always helpful
Pleasant staff,got what I needed,in and out 5 min.
Only good for emergency mails and tape, super class workers look down on customers for some strange reasons
Very helpful
Theyre so helpful and knowledgeable. Everytime I go in and whoever helps me. Theyre really great. Reasonably priced. Highly recommend.
The staff is always so helpful, especially to someone who cant tell a hammer from a wrench.
Local hardware store with great staff. Theyve always had what Im looking for at a good price, which often saves the longer trip to a bigger store
Great hardware store... Support local businesses!
Great hardware store. There is a lot at this store which is great not having to fight the crowds at the big box stores.
Its very nice very clean its family and friends friendly and people who are there are very polite 😁
Very helpful staff that knows where everything is and how to use it. Much better than those huge warehouse stores.
They are hard working community working store that will go and beyond for its customers. They have range products at a fair price. They are good people.
Close convenient. Not the selection of the big box stores but have almost everything I need.
I went in over the weekend looking for some specific pieces for a washing machine! Tyler was extremely helpful and was able to help me get everything I needed with ease! Love dracut hardware!
Great reliable place 8/10, you can get most of what you need for a reasonable price.
Had what I was looking for peet moss
Excellent and friendly service. Knowledgeable staff.
Excellent service .
Very helpful staff .
I love not having to travel miles to go to a large chain store and just zip two minutes up the street to get literally everything I need. For a smaller hardware store, they always seem to have everything I’m looking for. Staff is always super friendly and helpful as well.
Very friendly and helpful
Polite, organized and very inexpensive
This place has anything you may need, find it faster than those 2 huge stores. Its family run, everyone is helpful,and they have odd pieces in the hundreds of drawers to electrical, plumbing, cabinets, machinery. Cleaning supplies,car care, towing accessories,mix paints,cut keys,in fact,the only thing I dont like is the parking,and they understand,park on the side if you can.
Always pleasant and helpful
Good selection and very helpful staff.
Great prices and decent selection. Employees are knowledgeable and helpful. Excellent store!
Needed to make a quick stop for a tool. Apparently when its slow they close 5 min early. Or so the employees told me when I entered the store.
I Love true value in dracut. The only place Ive NEVER had to come back to because my keys werent made correctly. theyre always perfect, the staff is great
David Porter took care of me as usual. Thanks David.
Organized, friendly and helpful
Wonderful service and selection!
Friendly, helpful, and speedy service.
Helpful staff, never have to hunt for someone to help you. They carry everything it takes to get the task done !!!
Great people and great prices!
This is a great hardware store that gives you personal service. Its easy on & off Lakeview Ave and the prices were pretty good.
Good selection of items
Always very helpful
Great place to shop. Everyone is so helpful. If they font have it they will try to find it for you. Love Dracut Hardhard wear. Shop your town help small businesss
Not very informative
Dont buy here their a scam jus bought a snowblower for this storm it suxed n didnt do the job properly was a small electric blower which was told should be fine for this storm when i purchased 1hr ago the product sucked n barely able to do a small area n refused my refund dont shop here thell just rob you
Great service they go above and beyond to help you with all your needs & projects
Very helpful with lots of knowledge of their products
Fast paced working staff always courteous and helpful
The selection in this store is great! The staff are very friendly, prices seam to be reasonable, I have made this my go to hardware store!
Always loved this store.. Very friendly ang KNOWLEGEBLE people.. The big box stores have their place but the personolized attention to detail at Dracut Hardware beats them hands down!!!
Always very helpful and will show you what your looking for, if they have it, and they probably do.
A hardware store is as much about the people as the products. This store has all of the above, knowledgeable people around and everything you could need tk get the job done.
Every single time I go to this store - its nothing short of excellent - friendly greeting outstanding service and professional advice. Great people, products, and prices.
Its my do it best center very nice people there very nice people there if youre looking for it they got it
Very friendly, always have what you need with a smile, not like the big box stores
Wonderful. Great selection and staff what more can you ask for! Theyve been a staple of Dracut for many many years.
Everyone that works there is extremely helpful and pleasant.
Dave is always so very Helpful. Thanks
I have never been disapointed, Great service and advice
Great store, relaxed, helpful employees
Buy local
Very helpful
Always great service
Helpful staff.
Very helpful and friendly