I had a late gift to get on Christmas Eve. I arrived a few hours before closing time. I had to wait in line before going in which did not take long. When I was inside the Staff was courteous and helpful. My visit was enjoyable and I would recommend shopping here ( Even on Christmas eve).

Clean. Takes precautions. Super friendly helpful customer service! A+++

Good experience coming here. Got what i was looking for and the staff was knowledgeable.

Justin helped me out and answered all my questions.

Went in to purchase a Nintendo Switch console for my daughter yesterday morning. I explicit asked the gentleman at the register I wanted to split my purchase between my debit card and my GameStop credit card and he never honored my request instead charging the whole purchase on my GameStop credit card.

Staff was very friendly and helpful when I asked for certain questions on games

Employee had no idea what they were doing. When I asked him to to make a partner transaction, he lied to me and made up a rule that they couldn’t do it just because he didn’t know how. Go to a different GameStop.

Covid has slowed service a lot but with that in mind, the service is great and the staff is friendly and helpful.

Great customer service

Terrible store terrible customer service they will not honor website price quote even though the internet says you have two days. I was lied to and told quote for trade in was for another state even though when you sign in to your account you have to pick a location to redeem the quote at. pictures below show the rules and other picture shows time stamp and date. this store manager obviously has a problem with people of color and choose who or who he wont service.

Love it no cap

Customer service awesome but no games

FuNko PoP LaNd lol

As a grandfather i have No knowledge of video games. These guys helped me get the perfect gift for my grandson! Awesome service! Thanks guys!

Video game nerd here saying this is my favorite location to visit normal has everything in stock

Real friendly staff always willing to help, never had a problem before Im glad thats my local gamestop.

Good quality and good service and good 6feet lines for covid purposes

Avoid GameStop.Tried calling this location and the phone seems not to be in service.I went a couple stores down and spent my money at BestBuy.

Although parking is a pain and the place is rather small and cozy, the staff are fantastic people! Super friendly and always hard at work. Conveniently, its next to where I work so come payday, Ill be dropping by to purchase a console or a new game. Keep up the good work!

Great Customer Service. Talented Gamer knowledge!

Brick and mortar slowly going out of business. Will low-ball you for your used games. I had a rewards card here at some point and they asked if I would like to renew it so I can take advantage of their buy 2 get 1 free offer. Said renewal was free but added $15 to my bill for a magazine subscription without telling me. Sometimes used games are unplayable because of nicks and scratches that should have been caught when they bought them. Game Stop because literally my game stopped...

Perfect place for games with great customer service.

Experience sucks. Be warned. Employees think if you dont pick up your game eminently after waiting months for it, pre-bought in full that they can still it from you. Changing the order information as they feel.....lol. this place is bs. Dont go. Youll be robed. Thumbs down. Stay away

They give great customer service! Will definitely come back to shop again

Awesome service EVERY TIME!Cool, helpful staff. professional geeks at work. Whats not to love

Good merchandise, bought it cheap. Worth every penny. Ps. Im broke now

Great selection, prices, and service...that’s all I need from a gaming store!

It was a fun place too visit and browse

Always quick & easy coming here. They have all the questions you might ask, regarding any game &/or console

The grandkids love this place

Good very good service ⭐⭐⭐⭐⭐

Great service. Not much inventory.

Its a place to find the games and toys you would like, sometimes i find the deals better but obviously its not always the best place, but it is worth the wait and search if ypu do find it.

No help what so ever guy said call back later ... Nice

Always good customer service, Especially Bob this guy is hilarious, very funny, always offers advice on games and accessories the type of guy that will go with the flow, brighten up your day with his wit and enthusiasm 😁... Nah Jk hes nothing like that, but hes still cool thou!

I do not go to this location often but the clerks and staff are pretty nice. Sometimes they might be low on staff but other than that I liked my visit

Great place if you have kids who love video games there are all kinds of games there.

Very courteous and helpful clerks.

Terrible store, I used to work there and the manager always cared more about store numbers then customers, example he would tell people we couldnt process psn xbox cards etc. Just to save the store numbers cause I guess selling a bunch of one thing is bad? Lol also super racist anytime a African American came in I was told to walk the floor, finally I was made to feel like I was a thief for which I am not one, I love gamestop just not this one, stay away

They Tried to explain to me that a game I preordered didn’t come with any bonuses and when I tried to tell the guys who work there that I had proof it did (this was a game I ordered months in advance bc I’m very into the series) they wouldn’t listen to me and made fun of me. Really awful experience. I had to go to another GameStop who would listen and helped me solve the issue (it didn’t download right). Yea I’d rather drive the extra miles than be mansplained again about a series I love. (Ps, don’t lie about what you know about a game? Be honest with ur costumers)

I play pokemon go everyday team instinct lets get legendaries. Ps yall do midnight releases

Good prices on all kinds of games and accessories.

Well informed and very courteous staff.

Good customer service, plenty of parking, cash and ATM accepted

I was helping people I dont even work there

The reps are knowledgable and not rude. Very hard to come by. Small location though.

I was looking for deals on the store when i saw CALL OF DUTY INFINITE WARFARE for 9.99 with the call of duty modern warfare remastered bundle used. I asked JENNIFER the store emplyee behind the register if both games were included in the disc. She very positively said yes. I was very exited and bought the game. When i got home i saw that the disc only contained one game and the other was a digital download which of course it was redeemed. I bought it on Thursday and i said to my self its ok ill take back next thursday i could bring it back within 7 days but no they told me it was technically 8 days and i coulnt get credit for it. Its not the money, its makes me mad that people like JENNIFER dont know what they are selling. But i shouldve known better. Its GAMESTOP. I SHOULDVE EXPECT IT.

Alot of games people are helpful.

The workers there make the area very pleasant

Great just like the old days

The store manager and her staff are amazing

Bad service, long lines, and expensive games.

Helpful, Knowledgeable, Courteous sales associate!!

Helpful staff & knowledgeable

Its over 9000!!!!! Yall nerds know what Im talking about😉

They scam u in trad ins i tried selling a wifi adapter for xbox360 which was 40 dollars and they said seventy five not a nice place

There has not been a single time where i go there and they do not have the game I am looking for and on top

Its tucked in the corner of the shopping mall on Lakewood blvd. You can miss it if you dont know where to look... the staff are friendly; store space is small and cramped. I would call ahead if you looking for something thats been out for more than two years.

The chashier forgot to put in the games inside the boxes

Prices on used games still very high

It smelled like weed

Awesome great Service ..

Great customer service

Horrible customer service. Manager rushed everybody towards closing time.Highly disappointed in this GameStop.

Really good service

Still video game heaven

Helpful staff.

My personal place of choice for games and more

Nerds....nerds everywhere!!!! jkwas there to pick up call of duty

They have all the i want

Good prices.

This store is filled with lazy rude employees, for two days in a row they have closed at 9pm, even though the webpage says Black Friday hours are till 10pm!!

Awesome every time

Good service

Nice

Friendly staff

Never answers their phone

Good

No selection.

Awesome people

Chill staff

Nice

Cool

Nice

Xbox playstation games at a very affordable price very attentive staff attend you to the language you speak English Spanish

Very full wait 7 people, to tell me that they do not have the game

Friendly staff and a lot of help.

ArVariety and good prices.👍