Victor G. in Torrance was amazing to work with! Easy, simple and to the point. When I didnt see what I wanted at first, he kept in contact with me and made sure we found something I would be happy with. First dealership that I never felt any pressure in any way which made the experience very relaxed. Once Victor helped me secure my car, Anthony A. in Downey helped me get all of my paperwork signed and had me driving off the lot with my gently used 2019 car, with low miles that I love! I would go back again without a doubt! Great guys!

Jay was great. The team did everything in their power to help put me in a great car. Great people great atmosphere. Would recommend if your serious about buying a car. Get out there!:)

The worst experience ever! EFRAIN was not customer service friendly he just wanted to sell a car. And made me pay for insurance when the car wasnt even signed under my name yet. I kept going in and out of the door with my stroller holding my 2 babies and not once did he try to keep the door open for me just walked in before me and waited for me at his desk. Very bad experience think twice before coming here.

Very happy with my purchase. I was nervous about getting a car note but Andy Soh was a big help. He was very helpful and helped me find the best fit for us. The process was easy and simple. Andy was so nice and understanding of my situation. I would definitely come back!! I recommend this Drive Time to everyone!

It was a great experience. Andy helped with everything and answered all of my questions and was very knowledgeable. I WILL definitely recommend DriveTime to everyone I know!

If youre going to get a car at this location then definitely ask for Jayson Johnson. He was so patient, knowledgeable, and hell work with you as much as he can. He made things so easy for me and walked through the process with me step by step. There was no pressure and it was a stress free process. Thank you so much for all your help Jayson :).

Great experience and atmosphere at my local drive time near me. Johnathan who helped me throughout the whole buying process was great very helpful and got me what I needed to get the car I wanted. Would definitely use drive time again in the future

Jonathan helped me out and I am beyond happy with my purchase. He was extremely detailed with my options and covered every question I had. This was my first time buying a car and I never expected it to be this easy. I got exactly what I wanted in a vehicle and I’m 100% satisfied. Will recommend this place to everyone I know.Thanks again you guys !

The best experience i’ve had buying a car. Jennifer was so kind and i was very comfortable in the whole process. would definitely recommend !

Anthony was our car representative and he was exceptional! He was patient, knowledgeable, and speedy! Our experience at DriveTime was so seamless. I love how the process is mostly all electronic and very tech savvy. I drove off the lot with the perfect car for my family in just 1.5 hrs, wow!

Everyone at drive time made it such a pleasant car buying experience. No pressure. Thanks Andy

Yesterday I purchased a car for my child and Andy was our Sale person. This was one of the coldest unwelcoming car buying experiences I have ever had.I will start with Andy never introducing himself, if it wasnt for his name take we wouldve never known his name. I know that COVID is very much real and hand shaking is not an option but a smile and proper greeting can go a long way. Due to social distancing we were not allowed to sit properly at the desk. With that being said Andy sat with his back towards us while he inputted all the requested information into the computer never asked how we were or how our day was going. The only time he turned around was to ask us to walk up to the desk and sign where he indicated.After this, we moved to the type of car and monthly payment. Andy informed us that Drive Times monthly payments were usually around $400 per month . I informed him what we were looking to pay which was less then what he said. I became very offended when he sarcastically chuckled and asked what car I drive and what I paid per month as well as telling me he pays $500 per month for his car. I told him what I pay is not his concern and that we were here for my child and what they can afford. At this point I was very much annoyed ready to leave to lot. Once I began to push back by asking more questions, he then began to explain more options we had. My child test drove a car which was later purchased.We then began the paperwork portion of the process. Again we were back at the desk with no sign of a smile, thank you or congratulations from our sales man Andy. He began the process all while failing to confirm that we would like to purchase GAP, extended warranty or the anti-theft package, so its a good thing I wanted at least 2 or of the 3 options even though all 3 were added to the cost. He never took the time to go over each piece of what was being purchased only sign here, sign here. We never met a manger or a anyone that worked in the finance area.Once everything was signed he sated that the car would be washed down and we would be ready to go. Car was still wet when we left and the gas tank was left on half a tank. I guess this is new, usually the car or WASHED and the gas tank is at least offered to be filled up.All in all I will say this was not the best car buying experience I have ever had. Staff needs to further educated on customer service and being much more pleasant to the costumers whom are coming to spend their hard earned money because being pleasant and good costumer service goes a long way. My only positive is we left with a car... thats it.

The best CRM I have experienced in a long time. From start to finish.

Efrain had a very great attitude and helped us get through this car process that most fastest way possible!

Thank you Andy. I appreciate your patience with me as I had so many questions and needs. I would recommend you to others. Thank you again.

Shout out to Efrain at DriveTime. He sold me my first car and he was very understanding and helpful. He has good energy and with that energy he will always be able to sale a car. With that being said I’m very thankful for your assistance Efrain . Keep up the good work .

What can I say about Drive Time of Downey. They are on a whole other level of customer service, I wish other dealers were like Drive Time when it comes to customer service. The first time I went Jenna and Manuel helped me out and unfortunately there was a problem with my pay stubs, and they tried everything to resolve the issue so I can drive off with my vehicle that same night. They stood till 10pm and unfortunately it wasnt resolved but not once did they make me feel uncomfortable about keeping them there an hour after they closed. I came in the next day, Jennifer and Alex helped me out. Jennifer was so altruistic, patient, and helped me through the whole process. Jennifer is the definition of excellent customer service. I would highly recommend Jennifer and Drive Time of Downey for your next car purchase.

Jayson Johnson was absolutely incredible! Extremely knowledgeable, exceptional customer service, and was effective and efficient. Thanks Jayson!

Really easy and quick process, they also were very detailed about the contract, coverage and anything else that applied to the vehicle! Thank you Jay and Anthony for being awesome and providing excellent service!

Jayson helped us every step of the way and offered the best suggestions with our particular situation. Appreciated all the thoughtfulness.

I been looking for a used vehicle for the last several weeks when I came across Drive-Time on the web. The approval process was super quick and easy. I then reached out to my local drive time in Downey and was assisted with amazing service by Jonathan. He answer all my questions and then went above and beyond to find me the perfect car with all of my specific needs.

My salesman Jay was thee absolute best. He was patient, knowledgeable, and just overall professional. I have been in Drive Time four times and this was by far the best experience. He made sure I got exactly what I was looking for, explained everything very thoroughly and I feel very good about my purchase. Drive Time should be very happy to have someone like Jay with his superior customer service skills.His professionalism was the deciding factor in my purchase.

Amazing!!! Jayson & Jonathan were fantastic. They made the process fast and easy. The energy and vibes given were taken with the upmost appreciation. Thanks again for everything!! No stress. Nothing but EXCELLENT customer service.

Jennifer from Drivetime made the process great! They kept to the amount that was discussed and to me integrity goes a long way....yes it is high interest rate but when your credit is not so good this a great alternative to regular car sales

Totally understanding and patient. Would definitely recommend Andrew to handle your wants.

Efrain was awesome ! He explained everything really well and gave me the best options .

Jennifer was really fast and efficient. She was very helpful on getting me into a vehicle that same day. Great customer service.

This was my first time dealing with Drive Time and it was honestly the best buying experience Ive had! Jay and his team were awesome. I went there looking for myself and my mother ended up being able to drive off with a car as well! 😊🙌🏽

Jason is very fast and efficient! Hes very friendly, knows his job, addresses any concerns and questions. Great experience! I have referred 2 people to Drivetime because of him

Andy is the best! Thanks for helping me with my first car

Great experience! Easy car and straight forward with the paperwork! Thank you Jay and Jennifer I highly recommend them when buying your next car 🙌🚗😁

I had a great experience at Drive Time. I will definitely refer friends and family

Andy Soh was a big help! He was very thorough and looked for something that would be in the best interest for us. Just the process alone was very understanding and simple.

Efrian was our sales agent and he was awesome and patient to help us in our buying process. Recommend to ask for him when buying a car. Straight up and honest and did not force us into anything we didnt want. 👏🏻 Thank you!

Andrew was awesome, helped me get my car and wasn’t pushy like most salesman. I’ll be sending people your way if they need a car.

I’m very satisfied with my whole car experience. Jay is The Best!!!!! He made everything worry free and an all around good use of time. I will definitely recommend this place.

Outstanding guest service, I feel so confident in all the information they have given me. I am so thrilled to have gotten a car here.

My first time ever getting a car out a dealership and Jonathan was so patient and very good at breaking everything down for me. I would definitely recommend my friends and anyone else so go!

Had a GREAT EXPERIENCE! Our sales rep, Anthony Almaguer was AWESOME, Professional, patient and answered all our questions, he really heard us, and worked with us. Just a great experience! Thank you!

Had to wait an hour to get seen, but afterwards everything went smooth.

Andy was the helping me with my sales and he was fast prompt and very careful in completing all my documents and ANDY IS A VERY CONCERN SALESMAN CONTRACT WRITER AND JUST AND ALL OVER GOOD PEOPLE PERSON!!!! Thank you Andy for helping me.

Andy at Drive Time in Downey was great 👍 he was patient and took his time with me. He had my car washed and free gas!! Manager also attentive making sure I was feeling comfortable. I definitely recommend Drive Time Downey!!

Straight forward process. Solo test drive. A little tedious but overall positive experience. Sky high interest rate. Ok if credit is bad or rebuilding ig.

Andy was so helpful and was so easy to talk too! I would definitely come back!! I’m going to recommend this drive time to everyone I know!!

Andrew S. was an amazing help for getting my first car. Helped me understand all the programs available and was friendly and efficient. Thank you so much.

Mr. Jayson Johnson and Chris Richardson were perfect salesman... Quick fast, simple and a low down payment. Appreciate everything, thank you

Jason Johnson was incredible. Very informative and knowledgeable. He made the process seamless. Pleased with his service.

Efrain was amazing, went through all my options, answered all my questions on the vehicles I was interested in. Provided me with driving test on the vehicles i narrowed my search for and answered all my financial questions. All around I enjoyed my experience with DriveTime and I really recommend you ask for Efrain...

Anndy Soh was very thorough and patient throughout the process of purchasing our car. I would definitely recommend Drivetime, and particularly Andy. I have no complaints whatsoever.

My experience here with Jayson was awesome!! Loved spending the day with such a awesome team member that was super NICE and helped me leave with a vehicle I love.

This location was nice, Anthony the sales rep was very informative and helpful with my new vehicle. Most definitely will be conducting more business here in the near future.

Never thought that Drive Time would be so shady to hide information on a Carfax report on a vehicle that I purchased for my daughter as her first car ever. Got the vehicle in May 2021 and then it became a Total loss a month after due to hidden information of uncorrected repairs by the previous mechanic which was the reason my daughter ended up getting into an accident. Drivetime didnt even offer my daughter a rental or anything for that matter. They were rude and really didnt care. They just wanted to get rid of the vehicle and nothing else mattered. So please everyone be careful.

Jonathan was awesome. Completely painless car shopping. If you are looking for a car definitely go here and ask for Jonathan.

Went and got us a 2016 Nissan Altima, thanks to the awesome person that helped us... Big thanks to Jenna!!! She made my whole day by helping us getting a car that fits our budget. Best customer service and experience ever!!! She even offer us water and gave me M&M to snack on... So Amazing!! I came in excited and left with a car that made me happy!!!

Efrain was awesome. Very helpful as well as patient and accommodating. The process was very quick and welcoming. Enjoyed my experience at Drive time Downey.

Andrew Soh was very informative and thoroughly explained everything in the most basic form possible. Thank you Andrew!!!!!

Great experience..Anthony very professional and patient. Really made everything easy.

Had a great time shopping and driving off in a reliable vehicle. Jayson Johnson was friendly and knowledgeable about vehicle specs. Thanks Drivetime!!

Ephraim is GOD sent! He helped me in more ways than just buying a vehicle. He actually made me feel great about the whole process! Thank you Ephraim!

Really helpful and great customer service happy for my car search what I liked

Are sales rep Jennifer was very nice and made the car buying experience smooth great customer service

Thank you Andy Great customer service 👍

My experience started off sort of bad at the Torrance office with one employee but Robert’s hard work and persistence, wanting me to be a satisfied customer went above and beyond to make sure I got the car I wanted!Because my car was at the Downey store and they were closing, I had to wait until the next day to pick up my vehicle which I didn’t mind! Robert made sure he reserved y car for me!We went over to Downey the next day and again they did what it took to make sure I walked away happy!!!Thanks Andrew for all of your help a s thanks to the whole evening Downey team for working together to get me right!Thanks Robert in Torrance for taking care of me and my sister!!!! I am forever grateful!!

Andy was super efficient and helpful. I’ve never bought a car so quickly and easily!

They fast and easy. My sales rep was very informative and attentive

Came in with the impression that I wouldn’t be able to walk out with my new vehicle but Anthony made it possible for me to be able to get settled and was great throughout the entire process!!!

I had Bad credit I lost one of my just bs during the the Covid-19. My awesome Camry Lease was about to expire and No Bank would refinance me so I couldn’t Buy the Camry. I found Drive Time online and went immediately to look at the car they had to offer in a few words I bought a 2018 Ford Fusion Hybrid, I really like my car, the 2018 Camry XLE is a Great Sport Luxury Car when I changed Cars I was amazed everything fit into my Ford Fusion Hybrid and I also got my awesome 41 to 43 miles to the Gallon, Thanks to Drive Time, I have Peace of mind and I have a wonder Pkg. to take care of my as well. Brilliant for I am a Car Lover.

Andrew soh gave us incredible service was really honest and gave us great advice. Helped us find the perfect car for our family.

Very helpful good communication skills didn’t take too much time everything got approved and satisfied

Andrew was a great help made everything smooth

Jayson was the best, he made it happen,Im bringing my son in to buy a car from Jaythis summer,Thanks Jay for everythingL HydeLong Beach

Jason is the man to go to friendly and very informative listens to the customer was in and out same day with a 2017 dodge grand caravan if coming here hes the man to talk even stayed after business hours to make sure everything was good

Absolutely the worst place in the world to buy a car. Most cars come from salvage and our reconditioned in a very bad way.in addition to that the loan company they have charges outrageous interest rates youll never pay off the car and the car will probably die while you still all the money on the loan. Do yourself a favor and go anywhere else because anywhere else would be a much better deal for you. Avoid this place like the plague.

Arriving here at Drive time out wait time was very short. The staff at Drivetime was very helpful and professional. Jay our customer service Rep. was very informative on helping us with our Car descion by hi ring is detailed information on a few selections. He is an outstanding and very friendly staff here at Drivetime. I would so recommend this place of business to anyone who is looking for a car.

Andy Soh from DriveTime in Downey, was super helpful and made my experience buying my first car off the lot an easy one.

Jay was very helpful with any questions I had, and made the car shopping process easier. Overall, great experience!

Johnathan was very knowledgeable, helpful and professional. I have recommended drive time to all my friends.

Thankyou jayson you were great help with my decision on the car I’m happy glad you helped me out.

Big thanks to both Andy & Jay for providing me with excellent customer service today and helping me find reliable transportation in a fast and friendly manner

Great experience very easy process no hassle Jayson an Andy were a great help

Worst place ever. They dont even try and help u out with a car. They dont even bother getting out of there chair. Dont recommend this place at all!!!!!

Very good customer. Got just what i wanted

Jay was the best car sales man ever, he made my experience so smooth and explained everything to me and was so professional

Jay was awesome salesman explained everything to me went to the process very professionally if u are going to Drivetime ask for Jayson.

Best experience buying a car by far!!!!! Went to the Downey location and I highly recommend, Effrain was great. Everything was explained in a way you could understand and everything went as was told from the get-go.

It was a GREAT experience..EVERYONE was on point n sooo helpful !!!!👍👍👍👍👍💯💯💯💯

Everyone was very friendly and helpful. I would buy another car from Drive Time.

This is an amazing dealership! They’ve got good cars at amazing prices and great customer service. A special thanks to Jonathan Malloy at drive time and his awesome costumer service, who helped us out in getting our new car quick, easy and affordable. We totally appreciate his help and drive time, we highly recommend this place!

Great job Andy Soh

Jennifer was great to work with. Easy process and fast thank you!

The agents were really nice and patient they care about getting you in a nice car

Had a good experience threw the hole process

Ridiculously high interest rates. Overpriced cars. And horrible customer service I walked in and purchased a car couple years back at the time when I had no credit and I came today to see if I can upgrade the car and trade it in and give them more business however the gentleman who I approached was just leaning on a car looking at me and said pay off your car completely first before coming in I will send everyone I know to another dealer who actually cares for customer service

Jenn is the best!! Good service friendly people

Exceptional service received in getting a car. Very friendly and felt very welcome.

I went in to store before noon and it was easy to get some help. It was a good experience. I was able to get a car which i desperately needed with no down payment (option to make a down payment within 60 days).Salesperson Jonathan was nice, easy going and took time to explain the product and answer my questions. He understood what i wanted and did his very best to deliver. It was a PAINLESS experience.I would shop DriveTime again. I would recommend DriveTime no matter your situation. Be sure to go in knowing what you want, what the price should be and any extras you are looking for.

Anthony was an amazing agent helped me and explain the whole process fluently in getting a car. Ask for Anthony when u get a chance. Id recommend this place anytime.

Service was great. Thanks alot Jayson.

Great customer service. Friendly and very helpful.

Amazing service from Jay Johson very helpful and professional