Stood by this truck for about 20 minutes. Really interested for this truck. Sadly no one approached me to even say hello. Oh well. On to the next dealership.

If you make an appointment online they will tell you They do not honor appointments made online. I have made online appointments every other time and there had been no issue. This time apparently they dont accept online appointments, which I made ON THEIR WEBSITE, not a third party website! No apology and was told I could wait, but the car would not be done for 4 - 5 hours for a simple oil change and some lights taken care of. It is not the customers fault for your system to not be working, and not every customer has the ability to wait that many hours for there car to be ready! Then telling me the next appointment would be three weeks from today! I already had an appointment! I called to complain and was hung up on after I called them out for not apologizing and for the supervisor lying they do not know about the issue and they would look into it. You know it is an issue when the employee told me you all dont honor appointments made online.

Parts man was very nice and helpful. While I was there the employees were friendly even helped a young child out with a piece of candy really good experience

Al and Brenda made the buying process so hassle free i still cant believe how easy and fast it was . I cannot recommend this dealership enough, their service and selection is second to none.

Excellent customer service from Rosio Reyes very helpful sales rep at champion dodge dealer. She made it happen and left with a brand new car home thanks again rosio!!!

My first time experience purchase was great Rosio was a great person who helped me throughout the whole process and highly recommend you come to rosio if you are looking to purchase a new car!

Rudy Orozco service advisors was extremely unprofessional from beginning to end. Rudy spoke to me in a manner that a customer service Representative should NEVER speak to a regular customer he said ANYWAY to me in regards to a question I had about my car.I took my car in for oil change and after that day I heard ticking for a week or so I thought it would go away but no so thats the reason I returned to have it checked out and from that day on I was disrespected. I been coming here since 2016 but after my encounter with Rudy The Rude service advisors I will be considering another Chysler dealer for service.

Dishonest and terrible customer service. I saved over $100 a month on a better Jeep going to a different dealership. Watch out for add on charges they dont advertise. Go elsewhere.

First of all the service department, terrible, bad costumer service wrong information and horrible attitude, I call the service department to ask if I needed an app or I could do walk ins the said either way well take you i figure oil change 30 an hour ok, so I went to have my oil change 15 minutes waiting in the car just for one of the to come out and acknowledge me there waiting he comes with an attitude and said do you have an app I say no but I only need oil change he said ok you have to leave the car all day long I was like its just an oil change and its only 10am he said it doesnt matter it has to stay all day long cause you dont have an app, I was like wow I said thanks im gonna to turn around, he didnt even care, sorry for everyone that has to go through this.

Such a great experience. We worked with Judy, who was so sweet and spent basically the whole day with us looking at and test driving cars. She showed us everything we were interested in and made sure to guide us through our options. The manager, Herbin, was also super helpful and willing to work with us to get our dream car. We definitely recommend getting your Jeep here.

Very polite, excellent service; Im very satisfied with (Al Dababneh ) sale consultant highly recommend to anybody. Thank you…Good honest work, considerate about my needs, didnt try to oversell, just did exactly what I needed done. Written by Ankur Sharma

First time, it Took 3 days for an oil change and recall/ warranty update. When I picked up my vehicle I had grease stains smeared across entire driver area of cab. Vehicle was detailed prior to dropping it off. Second time the oil change took 2 days due to being closed on Sundays!

My Dad and I had a great buying experience with Al . He made us feel comfortable and he was not pushy in the sales. He listened to what we wanted, really listened. Al made us feel like we were friends just hanging out- no pressure! He was patient with all of our questions and concerns. He was very informative about all of our options and discounts/rebates available. This was our first brand new vehicle purchase- he made it an enjoyable process (which anyone who has bought a vehicle before knows that is not an easy thing to do!). We would definitely recommend Champion Jeep and ask for Al !

Brought my car in for service on a Saturday. Told me they cant let me know anything until Monday told him thats fine Monday close to 2:30 in the afternoon and have no confirmation on what the status of my vehicle is. I call them put on hold transfer around ask to speak to a manager no one is ever available. Receptionist will not give her name so I could be clear on who Im speaking with. This has to be the worst experience Ive had with the dealership.

Best service I have gotten in a dealer got help asap was quick and easy got approved really quick David Vasquez and fiance was great 👍 best deal for my 2021 dodge durango come here first dont waist ur time some where else

Had a nice reception, but a bad exit,Gabriel from service was cool and helpful.Brenda Z. was cool and reassuring.Isaac was alright but didnt follow through on some details, Im actually sad and Im going to have to take my business elsewhereRene was cool too.

I enjoyed my visit here. I got my new dodge Challenger 2020 a couple of months ago, they took my 2018 challenger and the process was really fast. Thanks to Jesus (salesman) very attentive, same for the financial personnel 👍.

This dealership is the worst I have dealt with. Spent 4 hours waiting for a simple oil change and they never even did it. I had to ask for my keys and left. No respect for customers. But are quick to BS you into deals. Would give zero stars if possible.

The experience at Champion exceeded my expectations. I purchased a pre-owned 2016 Camry, with relatively low mileage at a price far below what I was expecting to pay.Everyone on the staff was kind, honest, and no pressure. Even though it was obvious I came on the lot ready to drive off with a vehicle that day, I never felt that desire was exploited.Specific accolades to Tania who helped me by phone, and Claude the sales representative.Thank you to all the folks at Champion; you made this experience pleasant...and Im loving my purchase!

Big thanks to David, we called to inquire about a specific dodge ram. He was very kind to walk us through there inventory to see if we liked anything. My husband and I drove off with a new beautiful Laramie!! David was very friendly and detailed. Thanks a lot for your help will definitely recommend to family and friends!

Christopher was amazing! He helped me get my dream car, so I appreciate everything he did. If y’all want great service, go to him!

So far the costumer service is bad I went in person to make the appt for my jeep and this person David was rude at the time of answer questions thats first he made my appt for this Thursday and he did not made it. When I arrived the girl who was checking in said I had to go with this David the same attitude as the first day I went the first day. Hope the service on the car is better

Thank you rudy orozco for helping me with my car nice gentleman great customer service and Christopher thanks for the info on the dodge Durango I purchased my 2019 ram on July of 2018 and the dealer has never let me down .

Took my car in for a recall. The guy didn’t want to tell me the issue with my car wasn’t covered by the recall. Had to get him on the phone with Chrysler support before he mentioned that the recall didn’t cover my issue. Then he had a bad attitude. Guy could have saved me some time and made a customer by trying to be a little helpful. My wife said he had a bad attitude. I felt like something was off with him. So thanks for your help, Isaac. You could have made a new customer. Oh, and somehow they knocked over the cooler in my back seat. Spilling water everywhere all over my work documents. Did they go in the back to fix an engine issue or were they driving it too fast?

Great customer service! Even though I did not qualify for the car Al was so helpful and incredibly respectful. I will definitely be coming back to him when I am ready to purchase a car. 100% recommend!!!

Jesus Cuevas is the best. He hooked me up with my new whip. Very great guy. I trusted him so much that i didnt even bother requesting to see my car before i signed the papers. I believe their are honest and loyal people out there that can make commission and money by being honest with their customers. Thank You Jesus Cuevas. I had a great car buying experience. I love my new whip. Everybody compliments my car on the street more than they do to me. Lolll. Again thank you Jesus Cuevas and we need more people like you. Thank you for making it happen bro.

I brought a brand new 2020 car with them.On the first day of driving home, driver side sun visor fell off without any reason. Then I texted the sales rep that sold me the car, then he told me I need to make an appointment with service department to get it replaced. So I made a phone call to make appointment the next day. Then they scheduled me for appointment on 9/10/20 at 11 AM. I came on time at 11 AM, but no one helped me just let me stand there for 16 mins. Then someone finally helped me and told me they need to investigate the problem of this fell sun visor and estimate time NEED is 3-4 HOURS.Then I waited for 4 HOURS straight without anyone letting me know any update with my car.So I asked after 4 HOURS wait, then the service advisor told me we dont have the part and need to order it. Do you want to keep the car here or to take it home until the parts came.I waited for 4 HOURS just for them to find out the part is not available to replace. I know its broken and thats why I brought here to service. Its just a sun visor, not some complicated mechanic problem that need LOT OF TIME to identity.I will suggest anyone who have any other choice to go to other dealership buying a car or service your car. PLESE GO.In case you have no choice but still going, THE UNPROFESSIONAL SERVICE ADVISOR INFO IS HERE( SERVICE ADVISOR#3231, NAME: CARLOS QUINONES)

Worst dealership ever. Took my minivan to repair the blindspot sensor. Took them 28 days . Didnt give me a replacement car or stop the monthly payment while they had the car. Then when I finally got the car back. The trunk was broken along with the driver seat panel. When I asked them why my door wasnt closing anymore with the button or remote. Their response was the hydraulic arms were worn out. When I left the car there I closed the trunk with the remote. It wasnt broken then . And the panel took them months to call me they had the part they broke. When I took the car to them . They had the wrong part . They ordered the passenger seat panel. So they said we will call you again when we have the part ready. Another month. And the blindspot sensor issue . Still goes off every once in a while. Town and country. Not even 20 k miles driven. With so many issues. And the worst part was the response of the dealer to solve the problem. They really dont care about you.

Had an appointment for a service for my car, got there, said i had to wait in line, that there was 13 cars ahead of me, told them i had an appointment and the guy just said “just get in line dude”. They don’t respect appointments, and they most definitely lack basic customer service skills. Dont make an appointment here and expect them to respect it.

Service department is a scam ! I took my car 2020 challenger for oil change! They stated they did a 23 multi inspection ! Which should include top off of all fluids! I had the windshield fluid light on! And when I picked the car light was still on ! Which tells me they did not do the inspection! When I went back to the dealer I requested the inspection form and they said that they dont have it! That their system did not saved it!! I spoke to service advisor Arthur Lopez which he should not be in that position he lacks of knowledge and customer service skills! When I asked him that how do I know they even changed the oil his answer was (because we lifted the car) 🤔🤔🤔 ! Bottom line they did not do the inspection and how many customers are out there relying on their cars and do not know the current condition of the cars! Total scam!!! I will go back to dealer and request inspection to be done but this time I will request to see when they do it ! And it will be the last time I take May car there for service! This is not a trustable place to service your vehicle...

Very nice & helpful service & makes U feel comfortable

Love the service from AL Dababneh,he was good on working with me, and make it so I could leave with my car. definitely recommend him to family and friends. Everyone in champion chrysler jeep was friendly and very nice.

I visited the parts department and was incredibly impressed by the friendliness and helpfulness of every associate I encountered! Also, they had the part I needed. Thank you, Team Champion!

Always great! Expensive but they catch all the things wrong with your vehicle and do excellent work. I own a 2008 Charger and that car humms beautifully because of the work they it should last me another 20 years.

Went in to ask about service for a new vehicle I recently purchased and is already giving me problems and the guy was super rude. Really! Youre the one inconvenience.

They do good work. Please with there attention to detail.

Al was great and gave us the best customer service experience. I totally recommend you to make your appointment with him. He definitely got me the best deal.

The salesman Al was great!! He was very knowledgeable in his cars, professional, honest and just a great guy. Plus Finance and sales were a pleasure to work with.

Horrible!!!!! Never recommendStaff is very rude didnt get job right,very expensive wont buy or go again!!!!!

We went in looking for a family vehicle and Elsy was able to provide us with amazing customer service, she was able to explain all the features and details. We left with a perfect family vehicle as she gave us a great deal. Thank you so much Elsy. We will definitely refer all of our friends and family with you. Thanks again.

I worked with Jesus when I purchased my 4XE Jeep :) he was very nice and helpful. And Im loving my Jeep

Excellent service female advisor was great.sorry I do not recall her name.This place is 100% better than this place in long beach.you have a new customer.thank you much

I have to say that I was reluctant to have any service done on my vehicle at this location because of a pass experience with the service manager many years ago. But I have to say that things have changed dramatically. As I walked in I noticed the place was very clean and well maintained and I was also greeted with a smile I was not standing around wondering who was going to help me as I did with my past experience. Every person that I may contact with was very pleasant and helpful. I would highly recommend anyone who needs service to their Dodge Jeep or Chrysler vehicle to visit champion, because they have won my endorsement

Really great experience, got both the Car and Price that I wanted. I highly recommend this place! Props to you Pedro, Brenda, and Andrew for giving me the best deals that I was asking for :)

I love those car only

Very nice sales men great prices

This place is horrible. Asked a rep for assistance to purchase a Jeep Wrangler. He said he would get someone for me to assist me and 15 minutes later he just walks passed me and my family as if we didn’t just speak.I guess this place relies on Jeep’s popularity to make a sale opposed to helping their customers, they could of made a sale but I rather go elsewhere and I’ll make sure my family does as well.

I’ve been looking to upgrade from my Jeep Patriot to a newer Jeep( I’m a huge Jeep fan ) I was recommended by Adriana P. To come down to the dealership I was helped by David as soon as I arrived great service David explained everything kindly test drove couple cars after a long day of playing with numbers I walked out happily with my new grand Cherokee 2019. Best decision I’ve ever made I’m very happy and pleased that I came here great service awesome location friendly agents.

A bunch of thieves at the service department !! Do not take your vehicle here for service or repairs!

Today ended a 3 week search for my perfect vehicle. I was greeted by Dave and Maggie, who had no problem assisting me in a test drive, and quite honestly my intention was to only test drive and get another quote. This was my second dealership visit of the day, the first dealership wouldn’t let me test drive the car unless I was “going to buy”. The first dealership wouldn’t budge on their first offer. No problem. This was their Covid19 distance policy and I respect their commitment to safety...Fast forward, Dave and Maggie bring me in to work with, I believe her name was Brenda. We were able to negotiate a fair deal which happened to be what I was looking for. At no point did the math or numbers get padded, I double checked all calculations and they were honest. I told Brenda, Dave and Maggy “wash the car, we gotta deal!”Bernie did the finance. He talked slow when I asked, would pause so I could double check his math on license fees, sales tax and all other spots dealerships like to burn you. I felt comfortable with the deal. That’s why they got my money. Dave/Maggy took the time to make sure my truck was detailed, clean and that I understood EVERY FUNCTION the truck had to offer.BUYERS Do your homework...get a couple quotes and then go to champion and compare pricing and experience this long lost art called “Customer Service.” Ask for Dave..PS. I WAS NOT ASKED TO WRITE THIS. Good luck-

I went in for a Jeep Rubicon and Elsy Ramirez did an amazing job at making the purchase process smooth, simple, easy and great. I am very satisfied with my new car! :)

Brought my Challenger in for a concern and the my advisor Isaac B was friendly and updated me along the process. When I came to pick up my vehicle both the sales and service staff were very friendly and attentive with directing me where to go. Ill definitely be coming back

The sales team is great but it is one person that ruins the whole tribe!Hope you never have to deal with the service department!Zero quality of service! you take the car there with one issue and you get it back with a few more!Make sure to inspect and take a picture of your cars before dropping for service both inside and out! The do not care about these cars whatsoever, put extra damages to your car and deny it at the end!The put scratches on the car and totally denied it!

I got my first brand new car from here. Love my car. Great customer service

Had an easy time getting into a car andChristopher Calderon was really cool and really helpful.

First time at the dealership. 30k Jeep Cherokee maintenance. Good price and good service.

I have taken my truck to an oil change twice and bout times I had to go back, because my truck was leaking oil. I dont think Ill be back to this place.

Kyle was the best! He helped my dad buy his dream truck! :)

The absolute best and fastest car buying experience Ive ever been through, Honestly and truly. From the time I stepped in the building till the time I drove off was 3hrs Max . Norman was my sales man and couldnt have been more patient and understanding. His manager William was just as awesome. He kept it straight foward and laid out the facts no BS. Ive already gotten 2 family members asking do they have anymore deals and who do they speak to when they go in. Thanks again Norman and William for helping me purchase my first brand new car.

I bought a brand new Jeep Cherokee 2016 four years ago and the car is making a noise in the front wheels since I bought the car. I when to the dealer a lot of times about that problem and they treat me with bad attitude all the time. The worse case they charge me for the car pieces all the time. I speak with the manager and he told me to call Chrysler company if I have any problem with the car. Obviously Chrysler send me back to the dealer. Anyway I still have the problem with my car and I get tired to fight with the people at champion Chrysler Jeep dodge and ram.If you goin to buy a car there I’ll be under your own risk, especially if your seller is goin to be Tony Ayala. He only care about his commission after that he never going to talk you again. I had a lot different problem in that dealer. Seriously don’t waist your time and money at Champion Chrysler Jeep dodge and ram. I’m sure you will find better dealers with better deals and good treatment.

I really love the service, even do we went there like 10 times, until we make it happen.I adore my Jeep.Thank you Al

In 2012 i purchased a ram 1500 hemiwhen the car had 6500 i started having problem with the master cylinder #2when i took the car to tge dealer .i told him that i wasnt happy with the car because after i paid 38000 and 65k miles the car have pronlems already. his answer was i have a 90000 and also have a problem.he finished saying that my car can be one of the ones that have an engine problemssince that day i never return to thus dealer.now im spending 7000 to replace my engine.and sunce tgat time everyone who asked me about my dodger. i say dont recomend you to buy at this dealer .sellers knows when a customer is not happy means 10 people will know about the bad experience that customer had in dodge champions dealeri hope that counselor is happy

Parts department definitely need help. Customer service is terrible . Everytime I go to buy parts . I stand there for at least 15 -20 minutes. Never anyone at the counter .

Great experience! Dave was the salesperson that helped me out and he was amazing. He explained everything thoroughly and I did not feel pressured to purchase anything. He did such an amazing job making sure all my concerns were taken care of -that I walked out with a new 2020 challenger. Besides that his sweet personality made it a great over all shopping experience!

There’s a new guy in service and this guy tries to sell you services for your car you don’t even need he ask me so many times to get services and kept turning him down and he kept trying. I went in for an oil change and 2 days later my check engine light went on. He just trying to scam! Please be careful with this guy

I was disappointed not only being taken advantage but there service advisor for a typical oil change and a 15 K check up was $480.00. They saw a female and wanted to get more money

Good service every time I take vehicle to maintenance

Rocky startBut they worked something out that helped me wellGreat serviceChris was wonderful

This was by far the greatest Sales experience weve Ever had.. Yes, we will be back and YES, Huntington Beach Chrysler Lost a Very loyal customer...

Dave made this experience amazing, he was patient, kind, and attentive. He never made me feel like I was being rushed into something but rather allowed me to take my time and ask all the questions we wanted.I highly recommend him to anyone who is interested or going to this dealership. Thank you so very much for all of your assistance!

Go see Champion Dodge first before you head anywhere else to buy a car! I had my choice and I picked right! See Billy Moz great salesman

I bought a spider from Oscar yesterday in the fiat dept. and I was so impressed with their customer service and deals that I told my brother to come today to buy two commercial vans for work from Maria Bustillo!She also gave us excellent service and the best Deal!!!I would totally recommend to speak with these sales people for their great work ethics 🙏🏼

Always treated well when I go here their customer service is exceptional.

I purchased a 2020 Jeep Grand Cherokee from them on 8/2/2020. The webpage stated that I would have 90 days before my payment was due. They told me that was a misprint and could only offer 60 days. Only to find out that they lied to me and my payment is due 9/1/2020. I would’ve gone to another dealership had I known this would occur. Not trustworthy. Would not recommend to anyone. They aren’t even trying to correct what they messed up.

Great Customer Service! Thank you Rick from parts Dept!👌& Cashiers.

I need an oil change. I am traveling a little past Bakersfield it was a last minute thing that came up that forces me to go out there. So my husband called the Dodge Dealer service in Downey at 1:40pm to see if I was able to come in for an oil change today Saturday the man he spoke to said yes as long as you make it here by 2pm. So I dropped everything I was doing and rushed over there and I made it there at 2pm. When I walked inside Service dept. I spoke to a heavy set man and he said we dont take walk ins anymore last walk in is at 12pm so I told him I was told to be here by 2pm. Then I was told to wait outside by my truck, Im assuming he talked with his partner then came out and said I dont know who you spoke to but me and my partner are on the same page and you can leave the truck for Service but if we cant get to it by today because we leave at 4pm and were short handed then well get to it by Monday. So right off the bat since I got there he was trying to get me to leave then he said I would probably have to leave it there till Monday for an OIL CHANGE! That was outrageous, Im very upset that they told me to get there by a certain time then they didnt honor their word. I wouldve understood if when I called they wouldve told me that on the phone then it wouldve been my choice to go or not. I wasnt the only one who this happened to because when I was there another person came in and said the same thing that he had called after 12 and was told to come in just like me.

Terrible service & rude people. They took our car in to fix and no one contacted us . It has been over 24 hours and dont even know what us going on. We tried to call, but no helps us. They just pass you from hold to hold. There are many other places to go to, choose some other than this bad company.

The listed price is not even close to what you’ll pay. They add on a useless warranty and ridiculous fee for a tracking system I don’t want. Scam.

Rene in service and his Fiat specialist at the dealer are a great Team to deal with.

I am so happy I came to Champion Dodge in Downey! the sales person Mr. Tony Ayala was very courteous and knowledgeable, me and my wife knew exactly what kind of truck we wanted and Tony made it a breeze we where in and out with our new 2019 Ram 1500 within 2 hrs. Tony Keep up the great work.

Brenda was super nice and very helpful.

Typical bait a switch dealer. Price they advertised was not the price of the truck at all. They try to force you to purchase their “champion package” when I declined, they refused to honor the price we negotiated on the phone and refused to sell me the truck. I told them I was driving over an hour so I wanted to agree on a price before I got there. Everything seemed to be going smooth, we went to check out the truck and when it was time to do business Dave and Marisol were nowhere to be found. Over all just a horrible experience and complete waste of time. These people have absolutely no consideration of your time or money.

Trying to buy parts with no success. They keep me on hold. Finally when some one answers, very rude. Taking business elsewhere.

Mr. Cuevas treated so well, very attentive, detailed oriented, and always with a smile on his face. We bought a beautiful new car and him and his team made it a very good experience.

Very helpful quick service on my truck.Very friendly.

Today my family and I took a trip down to take a look at the Jeeps. After a few, I saw a preowned Dodge Ram 1500 that they had priced at 25K with 20 thousand miles on it. I test drove it and loved it. The sales guy took us inside and took my info and took it to the finance guy. He came back out with a paper stating that the total price would come out to about 31k. I didnt budge, so we told him to go back and take off the warranty for the paint and to give us any other discounts that could be applicable. He came back out with another number (28k) which we still didnt like and he asked how much we wanted to spend, so we gave him an amount and now the finance guy came out and he was like this is the amount and we didnt agree so he stood up shook our hand and left us. We were ready to pay cash and go, but they sure didnt help. Their customer service is terrible. The sales guy was a bit better.

Excellent service !

I stopped just for information, very satisfying my dudes are clear.

This is a terrible place & I am going back to get my money back before the warranty is over the sales reps where so rude & unprofessional they didnt even offer me & my wife water after driving over 200 miles to go there & would not give me any details on the vehicle I went so far to see I had spoken with people & notified them of my arrival & was lied to upon the price once I got there they jaked up the price too i would not recommend going there

Customer service here is great. They give you a run for your money but at the end of the day they try theyre hardest to get you out the door with what you want/need. Jose and manny are probably your go to guys. Thanks a bunch guys.

I was ripped off by Luis in the finance He forged my documents. I purchased a 2019 jeep Cherokee from Chysler Dodge. I went to refinance the vehicle, and noticed, going through the photo copied documents, handed to me, that my documents were forged at the time of purchase or shortly after while making my photo copies.I was forced to finance through Nuvision Credit union, instead of my own credit union, at 5.99% in order to receive the promotional price, at $20,000, for the Jeep Cherokee. I was was supposed to receive a promotional price of $20,000 amid a free extended warranty as condition of purchasing the vehicle, that night. In a good mood, happy I was receiving a good deal, I purchased a $1,000 oil/tire rotation service agreement. Luis, the finance personnel, lied to me promising free Lojack and Gap coverage to supplement the service agreement, as reward. The trade in value of my 2015 BMW truck with 22,000 miles was agreed upon at $15,000.I was told to agree to the warranties, via John Hancock, because there would be no proof of me having a warranty at all. Reason being, I noticed that there was a charge next to what was promised free.In all, the finance department has stolen most of $10,000 for a vehicle worth $20,000.LOSS DUE TO FORGED DOCUMENT. 1-61)changed the purchase agreement price from $20,000 to 23,0002)changed the trade-in from 15,000 to 12,3003) did not give me my extended bumper to bumper warranty as promised.4) charged me $ 2, 999 for the extended warranty upgrade5) charged me about $900.00 for GAP coverage6) charged me over $ 400 for lo Jack.

Worst nightmare at the SERVICE DEPARTMENT. Get ready for a head ache dealing with them. Other than waiting for your car for 2-3 days for a simple oil change. Pure beginners working in the mechanics area. Good Luck

They have a good costumer services and also the team treats you nice I personally recommend this dealer if u plating to get any service for you car 👌

Great service

I went yesterday as a first time buyer and offered to put down 8K for a down payment they told me that had good credit but because I didnt have Credit History that If I could put down 11K because didnt have Credit History and the bank could only approve me at 16% APR for 75 months and a payment of $875 a month which came out to be $65,625 thus was a total robbery I left dissapointed because I couldnt buy a car and leave a happy first time buyer so now I have to take my business somewhere because Champion Dodge are a bunch crooks over there no one there left with a car when I was there bad costumer service wont be going there anymore so what Im gonna do is save 5K more abd drop 15K at another dealership because Champion Dodge cant close deals right

This review is solely for the service department. Service writers should have some customer service training before letting them interact with customers. I get the sense the service writers hate their job. I brought my vehicle in for an issue I was having with a new vehicle, after two attempts to fix it they weren’t able to. I then took my vehicle to a different dealership and the issue was fix within two days. Won’t ever be coming back here, such a shame this dealership is in the city of Downey.

Thank you so much Champion for making my purchase a smooth one! A special thanks to Darian C. for going out of his way in getting me the best deal possible :) super happy!

If you are looking for a Dodge vehicle, go see Adriana Pacheco and the staff. They worked with me and got me what i wanted. Im happy with my purchase of my brand new Durango R/T and will go back again.

David helped me pick a truck. Nice guy, wasnt pushy at all. Friendly dude. Recommend him to assist you.

Im beyond happy! Thank you Julio for all your help, i saw that you really wanted to help us out with everything and you did we are beyond satisfied! Bernie thank you one more time for the help in purchasing another new car.