This place was absolutely amazing. I dropped off first thing in the morning and Mike took very good care of me . The place is very clean,
I was told by phone $20 off told $ 49.50 was charged $69.50. Which is the regular price posted inside. Not happy or satisfied. Will not go back.
My family recommends Steve Luzzi for every auto care you may have. Fast service, fair prices and Steve and his staff treat every car as if it was their own. We have been going there for years and wouldnt think of taking our cars to anyone else.
Great and polite
The best auto shop in the county. Steve & Austin provide friendly service and employ professional mechanics that will fix your vehicular problems. Highly recommended.
If you are looking for a professional, fairly priced auto shop that does exactly what it promises and excels at customer service, Steven Luzzi Automotive is your answer. The shop is impeccable, and Steven and his son Austin took wonderful care of me and my vehicle. I brought my Mazda in for its regular service, which Ive normally done with the dealer in the past, until I became frustrated with the dealerships overpriced services and pushy upselling. A friend recommended Luzzi Auto, and received the same exact factory-recommended services (with the added bonus of stellar customer service) for $620 less than the dealership was going to charge me for this routine maintenance. With Luzzi, I was quoted over the phone for services before securing my appointment, and on the day of, drop off was simple and efficient - and they even gave me a ride to work nearby. Im grateful the Luzzi family takes such good care of its customers, and delighted Ive finally found an auto shop with integrity.
The best and honest mechanic I have ever known! When I was recommended to him I went and never looked back. His team is amazing and I will never go anywhere else. A plus is that his shop is in walking distance of restaurants, movies, Portos and much much more.
Great staff always helpful and nice and really get to know you on a personal level my family has been going here for decades now and will continue to do so for all of our mechanical car needs.
I finally found an auto shop that is knowledgeable, fair, and honest about your car. I been going for about two years now. Steve who runs the shop has a great team behind him to solve problems. My personal experience of why I like coming here is you get the professionalism of dealership service without the run around. Most importantly their prices are fair. Steve is honest and gives you accurate information of your car and advises on what is needed to do the job correctly. I can tell the team takes pride in their job and love what they do. I dont think I ever seen a cleaner shop then Steven Luzzi Automotive. I am happy to say I found my mechanic. :)
Steve is fair and honest with you. He tells you exactly what is wrong with your vehicle and what needs to be done. The prices are fair and they get the job done on the very first try. It is often difficult to find a honest auto repair shop, the team At Steve Luzzi Automotive are an honest group of people. I highly recommend this place. Their customer service is top notch. I will bring my car to this place for the foreseeable future.
Great service. They were fast and did a great job. Steve was very helpful and pointed out a few other things that needed to be fixed. Things I never wouldve found. If u need work done on your car this is the place to go.
These guys are the best, they are always my go to. The only mechanic I have even known to told me to WAIT for services until they are truly needed! Honest and upfront!
Steve and his crew have been working on my personal and business vehicles for about 10 years now and always with professional results. Steve keeps you in the loop every step of the way. Prices are reasonable,work is superior.
Love these guys. Fair and always helpfulI will always bring my car here first.
Upfront and did not waste my time. I have a new hyndai. A few days ago i got small screw in my front tire, a few hours later i went straight to th dealership, they said we can get you a rental, we need to diagnose it. i said dude, look i diagnosed it for you look theres the small screw...they still waned to keep it for a day. this mornin i noticed the tire gauge and was passing by Luzzi auto.. i pulled right in they said well have it done in 5 minutes.........yahooo. Now that an AutoShop!
Very satisfied with thier service and knowledge
Steve and his Crew have been working on our Cars for years. Even if we dont work in Downey anymore, it is worth a Trip to Downey to get the Cars fixed. 100% satisfied with his work and would recommend them to my Friends.And I have.
Highly recommend, very honest people ******
IF YOU WANT AN EXCELLENT JOB DONE ON YOUR CAR, THEN THIS IS THE PLACE !!! IF MONEY ARE YOUR CONSERN AND NOT YOUR SAFETY, THEN KEEP LOOKING !!! THEY DO A GREAT JOB FOR A GREAT PRICE !!! I LOVE THIS SHOP !!!
We are now taking both vehicles exclusively to Luzzi Automotive. The owner, Steve, works on prem, and the job gets done right the first time. He gives options and is patient and helpful in explaning something that is like a foreign language to me! The Lizzu Automotive Shop was recommended by a female friend. After my husband died in early 2006 I needed a place like this. Our former mechanic shop became a nightmare and in 2014 my nightmare became sweet dreams! There is nothing worse for a single female than having an unreliable car.Great perk: Mary is the transportation guru! She drops me off at home and then makes a pick up trip when behicle is ready. For a quick job there is an air conditioned waiting room with good reading material. With one block there is Mexican, Italian and diner food restaurants.We are a CHARACTER COUNTS city and Steven Luzzi is a man of integrity. Case in point: I misplaced a coupon he distributed and he reminded me of it. Where, oh where, did I tuck it? He subtracted the coupon amount from my bill and asked me to merely discard coupon when it is found. That is trust you rarely see in business today.Go to Luzzi Automotive once (Paramount Blvd, a block or two north of Firestone) and you will have automotive security, too.
Great people, they get the job done right.
Went there once, bc AAA mag said it was #1 shop in the area based on # of complaints. Went in for a tranny flush and left with a $900 bill. Steve said I a needed wheel bearing replacement, i had warranty from a shop that did it a few months before and Steve said, I cant let you leave like that. Steve was rude, he loves American drag racing, when I asked why my balljoint busted, with a serious face, he said, Next time you get a car, dont drop it. I had Eibach springs with a 0.8inch drop with aftermarket struts. He has no love for JDM. I noticed that a lot of their customers dont know much about cars, no wonder they are successful. Even a Yelp rater that gave them 5 stars said I dont really know much about cars. In all fairness, they do quality work, BUT theyre way overpriced and sometimes do unnecessary work. A year later, I had another shop repair a ball joint for half of what Steve charged me. Never again.
Highly recommended
Good prices.
Rip off
Good Mechanics!
Very good service, very friendly and