Great customer service! I didnt have to stand and wait on someone to help me. I had an idea of what I needed when I got there, but a ton of questions. Sean was great about answering my question, he was knowledgeable, patient and kind. I will definitely be back!
I understand mask wearing is a hot topic right now. I was asked to wear one, I complied, but was then harassed by an employee about the way I wore it. Rudeness to a paying customer is never in style and will be remembered long after the masks are gone. I’m afraid that not only did it keep me from continuing shopping today, but I probably will not return. I do my best to support local business until one makes it very very difficult to patronize them. I am Very disappointed in this store right now.
Awalys a great experience for me.
Stopped in the Dover store today. They are so Kind and helpful. They always go out of their way to help the customer. Always doing good deeds. They have caring hearts. Thank you.
Very nice store and very helpful staff
Had a screen repaired for my back door today. Service was excellent...screen was done before I had my shopping done!! Price was reasonable too...great job!!
I really wish you would of keep Jerry the manager, of the ace hardware of Dover. He really was the helpful hardware man. My wife, son and daughter inlaw, plus subs appreciate his knowledge and his team
I didnt have time to waste. I told the young man what I needed as I walked in the door and he took me right to it. Very friendly and helpful.
Stopped in for electrical supplies, staff was attentive, and knowledgeable. Great hardware store, right in our backyard.
Clean. Organized. Polite. Fair prices.
Lousy service. Cashier mumbled so badly I couldnt even understand him. Card reader broken. Swiper broken. I wound up leaving my intended purchased on the counter and walking out. Its pretty bad when the staff makes the jokers at Lowes look like expert-level hardware pros. Ill never, ever visit this Ace again, and it used to be a weekly shopping stop at least!
Always helpful, have the odd little hard to find items
Dont ever rent a uhaul from them these people have no idea what theyre doing and they have terrible customer service.
Nice hardware store 👌
Good selection, good, helpful, people.
Very knowledgeable people
Awesome customer service
Friendly and helpful
VERY POOR SERVICE