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Sleep Number
1365 N Dupont Hwy, Dover, DE 19901, United States
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Sleep Number
Comments
Sa
Review №1

We actually had a terrific time looking at Sleep Number beds at the Dover store. The salespeople were extremely knowledgeable in helping us choose a bed that matched our needs., They were also helpful with the financing. While we were filling out paperwork and finalizing the sale, they kept the mood light and kept us laughing.

Wi
Review №2

The great reviews of Laura are accurate. The entire Sleep Number bed purchase experience with Laura W from greeting to goodbye could not have been any better. She did a great job guiding us through the process.

Sh
Review №3

Laurie Lane was absolutely amazing. She was very kind, helpful and honest. She never pushed us into a more expensive bed she allowed us to ask a million questions, try out every bed on the show room floor and was all around a pleasure to work with. I will be going back to the Dover location and requesting Laurie for any further help with our bed. Also will make sure to recommend her to family and friends. She truly gave outstanding customer service! Plus her jokes are pretty great too!

ro
Review №4

Laura was fantastic. I was lucky to have come in with some research having been done in advance, but she was so helpful and knowledgeable. No pressure, no hype; answered questions and showed the features each bed offered. We decided upon one and it was a quick check-out and registration process. Laura walked me through the SleepIQ app for my phone, and I feel confident that, once the bed gets here, Ill be ready to go!

Th
Review №5

Laura W provided Great customer service. Knowledgeable regarding product and very nice to work with!

St
Review №6

Laurie L. at Sleep Number in Dover, DE is the best sales associate when looking for a bed that fits your needs! She was thoughtful, professional, and empathetic. She didnt try to over sell us, but did ensure that we got all that we needed. If you are looking for a super comfortable bed, go visit Laurie L at Sleep Number in Dover, DE!

Bi
Review №7

Great service, exceeded our expectations. Very helpful staff and very attentive to detail as to our order and preferences. Highly, highly recommended!

Ch
Review №8

They take great care of their customers and insure satisfaction

De
Review №9

The lady at the store was very helpful and friendly. I had a good experience.

Te
Review №10

I went in looking for literature but because of COVID they cannot hand any out. The 2 ladies in there are amazing! Very knowledgeable! Great sale till Sat!

Ab
Review №11

Troy and manager Lauren of the Dover Sleep Number were wonderful!!!!! My husband and I had been thinking of a Sleep Number bed for several years and had made the decision to purchase one. Troy and Lauren were knowledgeable, informative, and enjoyable to work with for our first purchase! We will be recommending them to our friends and family that are interested in Sleep Number beds!

Ne
Review №12

The Sleep Number consultant (Laura) was very well versed in the products and did not force the sale. She gave me ample time to try products, delivered matter of fact details and allowed me plenty of time to decide. Upon making my decision. Laura then shared all of the financing options and needless to say... I came away entirely satisfied with my experience with her and am looking forward to my new bed being delivered. Thank you

Gl
Review №13

Laurie was very helpful, knowledgeable and patient. The experience was quite pleasant, but your prices are quite high.

Pa
Review №14

Chris, our sales guy, was knowledgeable and friendly. He guided us to the right bed at the right price. Thanks Chris.

Ci
Review №15

DO NOT PURCHASE A SLEEPNUMBER BED - I DID AND WAS TOLD THE TERMS WERE 5 YRS 0% INTEREST - My rep, Laura, said $88/month pmt. When I looked at the statement - IT SAID 12 MONTHS! I spoke to the Rep I dealt with over 20 times and she assured me that it wasnt 5 YRS as she had quoted - but 36 months. I told her we could not afford the bed if it was 12 months and wanted to return the bed within the 100 night period. Laura assured me that it was 36 months time & time again. DO NOT BELIEVE THEIR REPS! I can prove all these conversations as I have the texts.Like

Ja
Review №16

Laura made our experience quick and easy. Love Sleep Number

Ja
Review №17

It was a wonderful experience. The sales reps were informative and answered all of our questions. The evaluation was thorough and the best part was laying on the comfortable beds.

Cy
Review №18

Dont buy a bed from here, they use VIVE financial/HC Processing. The bed is great, but vive never billed the right address, never contacted me, I called the bank from the store, they never heard of me via name, SSN, e-mail, now they trashed my credit score and let the bed total up to over $5,000 and VIVE refuses to let me dispute it because I bought the bed in December and its now July, when I only found out about VIVE in June, so Im either stuck with my horrible credit and forced to pay late fees that arent my fault or Ill take it to the higher ups and lose, thanks a lot!

De
Review №19

Extremely nice an knowledgeable employees

Ka
Review №20

We went in knowing we wanted another sleep number bed but were amazed by all the new options and features! Laura went above and beyond to find us our perfect bed. I was so appreciative of her time and attention, even giving us a few extra minutes to make our finaldecision!

La
Review №21

Jake from sleep number store was awesome! Great applicable information, he detailed the features and benefits I was looking for. Jake made the decision easy.

Am
Review №22

Salesperson was friendly and very helpful. I knew I (probably) wanted to buy a bed going in, and he helped me find the one that fit my needs and budget.

So
Review №23

Purchase two sleep number beds from this store. Laura and Zachary were both very helpful in helping us make our decision. Excellent sales experience and staff.John G.Lewes Delaware

Ma
Review №24

Staff is very helpful and friendly. Highly recommend.

ar
Review №25

Bed is awesome.Disappointed in staff had issue with misunderstanding on free shipping was told to call and it would be taken care of. Went into store and couldn’t be helped called twice and no return call seem to be avoiding conversation

Ro
Review №26

Laura and Zach were amazing!! They new their products and made me feel very good about what I bought

Jo
Review №27

Great experience and looking forward to getting our new bed and finally get a good nights sleep

Jo
Review №28

Sales associate was very friendly and helpful his name was Jake or Aaron

Ka
Review №29

Bought a bed on sale. Love it. Great customer service.

An
Review №30

Jake was extremely friendly, knowledgeable & personable. He is definitely an asset to your company.

L
Review №31

Great staff, clean store . A wonderful product..

Ed
Review №32

Excellent service and friendly atmosphere

Ma
Review №33

The WORST experience I have ever had! Bed cost $7,000 we sent it back still are paying $500

Ro
Review №34

Questions answered. Bed purchased.

Ro
Review №35

Didnt but one

Ja
Review №36

Comfy

Information
9 Photos
36 Comments
4.3 Rating
  • Address:1365 N Dupont Hwy, Dover, DE 19901, United States
  • Site:https://stores.sleepnumber.com/de/dover/1365-n-dupont-hwy.html
  • Phone:+1 302-678-2295
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Home goods store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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