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Dover Marine
17 New Rochester Rd, Dover, NH 03820, United States
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Dover Marine
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Af
Review №1

Had gone to two West Marine stores and its either out of stock, online only, or only the top end model is in stock.Both times I stopped here everything I needed was in stock with plenty on the shelf. Pricing is competitive with Amazon or online vendors.Never wasting time anywhere else...go to Dover Marine.

Ro
Review №2

Has everything you could ask for ski equipment, fly tying materials, fishing gear, some hunting stuff, kayak equipment and all you boat needs all it one shop . Also the staff is very helpful friendly and knowledgeable.

Ke
Review №3

Great place, really know what they are doing

Na
Review №4

Good tackle selection was very surprised.

Gl
Review №5

Great service. Service staff amazing

Ka
Review №6

I was given a Huc sweatshirt bought here. I loved it but ended up deciding that it was a little too small and wanted to exchange it. When I brought the sweatshirt back I was told I couldnt exchange because I had waited too long (3 months). While I realize this is a long time, I still thought it was ridiculous since I could see the sweatshirt was still being sold at front of store and not even downstairs with clearance items yet. I was told that they wouldnt exchange it because it was off season. But its not like it was snow gear. I know many people that still wear sweatshirts in the summer. I mean this is NH after all. The manager told me that they couldnt make money on exchange. I explained that I wanted to buy other things in addition to the exchange that would cost much more than the $30 sweatshirt and that I would be taking my business to KTP going forward. They basically said that was my choice and were content losing me as a customer. So on my way out I said I would be sharing my experience on facebook. The manager then followed me out to the car enraged that I had threatened him when I told him I would be sharing negative experience. He then asked to see the sweatshirt in question, that he didnt even know which one it was.... In a very loud argumentative way, he told me that I should have emailed the store first to let them know why it had taken me 3 months to bring the item in for exchange. Not sure why this would have made a difference? I would have gladly told him if he had inquired in person. I am guessing at the end he probably realized he was wrong and that is why he felt so threatened by my review. He wanted me to make sure to include that I waited 3 VERY LONG months to make the exchange so I am stressing that point, but still think this was very poor customer service.

Da
Review №7

Had everything I needed. Friendly staff.

Ca
Review №8

Very knowledgeable and helpful staff. I bought a ride-on-top kayak here last summer and love it.

ra
Review №9

Friendly service. Big parts department. They were able to service my Kubota tires and fix my friends snowblower tires.

Jo
Review №10

They were helpful but expensive for parts. Make your own plug wires $20.00 each. I could get premade 4 inch wires for $19.00 nothing to assemble. Its a convenience store for parts.

Ca
Review №11

Great attentive service

Li
Review №12

I always come in to see the hot cashier up front. I think his name is Ryan🥵

Sh
Review №13

Very helpful people there! So much stuff, you wouldnt expect it from just driving by. Really nice HUK gear also, for women!

Wa
Review №14

Bad customer service waited six weeks to find out there were to busy to repair my boat until six weeks more summers gone by then

Ma
Review №15

I went in to get my trim fixed as it was set wrong from factory. The people were very nice, super attentive and answered all my questions even though I did not buy the boat there. I was in and out. They now have a customer for life and will be my new service provider. Thank you!!

Ca
Review №16

Great people, great service and excellent customer service! They know what they are doing!

Ja
Review №17

Very friendly staff, I just feel welcome

S
Review №18

For a small business, all the employees are horrible at communication. It has taken 2 months for anyone to call back about buying a boat because for some reason no one can tell the other that they need to call someone back. Apparently, they are always on the floor with another sale or on another call at all hours of operation every single day since the summer and cant bother to ever call a customer back. Recieved a call back from Cabellas in Hooksett in a day. Save your money and go to Cabellas instead, they will actually answer the phone for you.

Ri
Review №19

Great place for everything boating. We pi led up a new Bass Buggy pontoon boat plus a bunch of boating stuff we needed for the boat.

Al
Review №20

Small boat dealer were pretty fast about getting the new Sun Tracker to us wish they were a bit more transparent throughout the whole sales thats all. Besides that they delivered close to the timeline as we discussed very straightforward with the deal lending was very poor though. I would definitely recommend someone going back there overall it was a great experience!

Vi
Review №21

Bought bait. No problems.

Ke
Review №22

Great service and nice people working there.

Je
Review №23

Great store and helpful staff!

ro
Review №24

Dover Marine is awesome, Friendly people great service. Just bought a Mercury 15hp from them they test run it and showed me all about the new 4 strokes.

Ra
Review №25

Great people. Always go above and beyond. Lots of inventory. Service department is second to none. Local people that treat you like you are family.

Mi
Review №26

Very friendly and helpful. Also the lowest prices around. They will have my business for many years to come.

Ru
Review №27

I bought my Tracker Grizzly and Mercury 4 Stroke there. Frank and everyone was FANTASTIC !!! I couldnt asked for any better out of any dealers. Keep up the great work!!!!! I will buy from again when its time to trade. I know Gary and all the people in the service department work a ton of extra hours to get your rigs ready. Thank you, Avery satisfied customer, Ralph C. Filley Sr.

To
Review №28

Excellent selection and product knowledge. Bruce is a great help. Thank you for being there to help.

Ch
Review №29

Awesome place. They have everything from Fishing, boating hunting, sports and everthing in between. A + service always ... Prices are good!

Mo
Review №30

Great place! Never had a problem with them! I recommend this place 100%

Ge
Review №31

Great folks to deal with. Knowledgeable about what they sell,Friendly.

Ti
Review №32

Woman in service had attitude. I only gave good rate because the female mechanic there is great she seen I was frustrated with wrong parts and because other woman said I didnt buy one of the parts there because wasnt printed on reciept. Even though it showed they took the money for part from credit card. The female mechanic went back in computer and found it . some reason there computer just didnt print part on reciept. That mechanic found rite parts and fixed my problem in 5 minutes. I thank her for that she was the best!!!

Br
Review №33

Very helpful with finding anything water related

Da
Review №34

3 days before I was supposed to go on a big snowmobile trip to Canada, I noticed my trailer axle was rotten. Dover Marine had my axle in stock and installed it in 1 day. Great people!

An
Review №35

Great service, great people.

Ma
Review №36

This was my first time there and it was just an overall very pleasant experience.

Ba
Review №37

People that work there are very helpful. Great place to buy summer and winter play things. ie: skis, sleds, winter outfits,kayaks, boats etc

De
Review №38

Just bought a boat theyre wonderful sales people and owners nice mom and pop place to get a boat

Te
Review №39

Easiest place in the area to get/renew fishing licenses AND register your boat

Ro
Review №40

Very friendly and helpful. They have a ton of boating supplies and if they do not have it they can order it.

Wi
Review №41

They have good selection of fishing,hunting and boating gear along with great inventory of boats theyre very helpful with questions

Da
Review №42

No problem getting my fishing license and registrations renewed for both my boats. State of NH is making it expensive to go fishing.😟

Er
Review №43

Limited supplies but awesome staff

na
Review №44

Great place excellent place for parts for repairs on trailers.

Re
Review №45

The people are always friendly and very knowledgeable about everything about boats.

Je
Review №46

Awesome place. Excellent service, help, and advice.

Sm
Review №47

Good place

Jo
Review №48

Great service Gary and his son r great

Er
Review №49

Great service center!

Tu
Review №50

Awesome selection have a lot of great stuff in stock, went looking for carpet, and an employee told me how they usually have to order then, I told him how I only needed a small section, so he went out back and found a piece just right for the job and gave me a more than fair price on it!

Pa
Review №51

Great marine and water sports store

Ch
Review №52

How Dover Marine lost generations of customers.Weve always shopped at Dover Marine, back into the Western Auto days my grandfather, my uncles, my father and me. Weve even bought and had our boats serviced there. Heck I even have my wife get my 2 stroke oil their when she visits her mother even though many places closer sell it. Naturally when some scumbag stole the battery out of my boat, I went straight to Dover Marine to get a replacement.The kindly old man who I think has been there 40+ years greeted me and after some questions, picked out the battery he said I needed. I went to the register paid and left.lets stop here, Dover Marine is a throw back to the 50s, by that I mean they have no scan system, or even computer at the check out. Its a straight 40 year old style register that doesnt even list the name of the items you bought just a price.I get home to find the greatest neighbor in the word standing in my driveway with ... you guessed it a battery. He heard what happened and had a spare almost new battery he wanted to give me. I was very excited thinking he just saved me $126.99. I drive back to Dover Marine today to deal with the worst employee ever!It started out with him saying I can only get store credit because batterys are dated and my warranty started when I bought it? I asked how, he then claimed it got called it after I left when I ask how, again stating clearly NOBODY marked off the numbers of the battery or even touched it from the point I took it out of the rack among all the others ( 3 rows of the same thing ), paid and left. His answer was Thats just how it works what MAGIC?? When I asked how other companies such as Wal-mart, VIP or Auto-zone are able to return a battery he said go there then and refused to let me talk ... waving and loudly repeating BYE BYE BYE I had no choice but to take his store credit. I hope it was worth it, as I will never buy from your store again.FRED YOU SHOULD BE ASHAMED!!!

Th
Review №53

Great selection. Of both salt and freshwater everything

De
Review №54

Good selection of fishing gear, sporting goods, boats, canoes, etc.

Ry
Review №55

I purchased a rebuilt motor from them over the winter, this spring it was having some issues. I brought it back to them and they took care of everything and got me back on the water! I could not be happier with the service I have received from them. Specifically Marissa and Gary Jr. Thank you guys for getting and keeping my old boat running.

Je
Review №56

Great fishing and hunting, skiing and snowboarding equipment

Co
Review №57

Terrible customer service, very slow service, cost nearly 3 times as much as the quote I received. on top of all that my boat wouldnt even run when I put it in the water!!

St
Review №58

Very pleasant people to talk to you over the phone

Da
Review №59

They new exactly what part I needed to fix my boat AND they had it in stock!

Fr
Review №60

Nice products, great customer service

El
Review №61

Great stuff, great prices, great people.

Ro
Review №62

Great selection of hardware skewed toward marine products.

To
Review №63

Friendly staff. Good selection.

Ma
Review №64

A very knowledgeable and helpful staff.

Fr
Review №65

Great marina

El
Review №66

Helpful staff.

Ji
Review №67

Very helpful people

gh
Review №68

Got goggles, 20 percent off! Friendly help.

ch
Review №69

Very helpful and knowledgeable

Ai
Review №70

My boyfriend buys all of his fishing needs here! Unbelievable customer service

Bo
Review №71

Great people!

Pa
Review №72

Just picked up bio block

Sh
Review №73

Very helpful

AM
Review №74

Great place

Jo
Review №75

Love this place

Jo
Review №76

Ill be back !

Information
14 Photos
76 Comments
4.5 Rating
  • Address:17 New Rochester Rd, Dover, NH 03820, United States
  • Site:http://dovermarine.com/
  • Phone:+1 603-742-5453
Categories
  • Bait shop
  • Boat dealer
  • Boat repair shop
  • Boat storage facility
  • Canoe & kayak store
  • Fishing store
  • Hunting area
  • Ski shop
  • Snowboard shop
  • Trailer supply store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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