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Advance Auto Parts
422 S Dupont Hwy, Dover, DE 19901, United States
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Advance Auto Parts
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Ph
Review №1

Good variety of car parts, accessories and touch up paints. If they dont have it, they can order from other locations. When I went there they did not have what I needed, but the employee was courteous and helpful and offered to order what I needed. The store is clean and organized. Easily accessible from Dupont Hwy. Prices are competitive with other competing car part stores.

Jo
Review №2

I went there to see about recycling antifreeze, apparently auto parts stores in Delaware do not take antifreeze. The sad part is the sales person had advanced didnt know they took antifreeze or not. I would think thats kind of basic but probably since people that lived here forever know that they dont take it they dont bring it in and so he doesnt have the question. Trivia, same thing when I called pep boys the guy that answered the phone did not know if they recycled antifreeze or not, pretty sad and at the same time The learning experience for myself. I just moved here in April, so Im still learning things. This is not a reflection on advance for their people and I was just recounting my experience.

Gr
Review №3

I had to get a new battery for my car. I ordered online and went to pick up my order before it was actually ready but they were able to still get my order quickly. The rep also quickly and professionally installed my battery. I would definitely recommend Advance Auto Parts.

Ja
Review №4

Im a fairly new driver, so I dont know much about car parts. I ordered a windshield wiper for online pickup, which was ready for pickup in 10 minutes. When I got there I was immediately helped by a store associate, who also ordered my other wiper which wasnt in stock for an overnight delivery. He also installed my wiper for me, and refused to take a tip for it. As a former New Yorker that meant a lot to me... Overall Id recommend coming here for any of your auto part needs.

Ge
Review №5

Another great place to buy auto parts

Rh
Review №6

Went for some deer whistles and they always have them. 👍🏿

Lo
Review №7

Eh they kind of help me if I really bug them

er
Review №8

I took my car to get a battery check. My battery is located near my wheel well but I do have lines that run up by the engine. I was told that they couldnt get a read and had to access my battery to do so which would require removing my tire and they werent doing that! I took my car to another place they used the exact same reader and was able to tell me that I needed a new battery. 😑

Ro
Review №9

Been there two or three times and the guys behind the counter are really helpful come right outside and give you advice and take a look at what it is you got going on.

Qu
Review №10

Always got what a brotha need

Vi
Review №11

Great place for parts!

Jo
Review №12

Well stocked. Fast service. Best auto parts store in town. I normally go to autozone but ill be going here from now on

Br
Review №13

My Wifes car needed a Battery and the attendant was very helpful and installed the battery for her.

Je
Review №14

I needed a new car battery and Brandon was a fantastic help!

da
Review №15

Good parts and help full with right parts

Ro
Review №16

Had what I needed and was in and out super fast

Ja
Review №17

Buy my DEF here + repair parts

Do
Review №18

Employee seemed confused on a lot of items ! I had to help him with computer at my check out ! Today also had a few items from shelf that were dry rotted from sitting !! The store is dirty due to poor ventilation !!

Jo
Review №19

Website claimed they had my hard to find battery and sure enough it was right there on the rack. No one else locally had one!

Di
Review №20

It was great, they treated me well. Thank you Advance Auto.

Dw
Review №21

Good service 👍.

Iv
Review №22

Great spot. They tested my battery and after it tested bad...they offered to charge it overnight for free..... AWESOME!!👊🏼

Ru
Review №23

Great knowledge

Er
Review №24

Excellent customer service, Jon Z really went above and beyond to help me out, friendly staff and good selection. Definitely come here if your car needs help!

Sa
Review №25

Great customer service and well stocked, good online services.

Je
Review №26

Awesome I just some nice wiper blades a fresh new design.

Sh
Review №27

Needed new wiper blades with all the rain weve had. I also needed a new turn signal bulb. They were very helpful in helping me find what I needed. Also installed all parts for me & showed me how to change the bulb for myself. Great customer service!

De
Review №28

Associate was very helpful and friendly in special ordering a part. Prompt delivery. Was a pleasant experience for entire process.

St
Review №29

Mgr. doesnt care. Employees good.

BL
Review №30

Good people

Cr
Review №31

Great people work here and are VERY helpful

An
Review №32

Would like to thank Tyler for his help. Thank you AAP for having Sunday hours and tools for us able to use to make a repair in the parking lot. Long way from and still able to get to the beach.

Mi
Review №33

They know how to look up the parts you need quite well. They seem to always have a former mechanic working that is helpful with trouble shooting. They will test your parts for free and will even change Your battery for you. Compared to the local higher priced Napa this place is awesome. The employees might not all have a mechanical background but as i said before, they know how to look up your parts and they can read your codes for free saving you a lot of loot over most places.

Hu
Review №34

Good customer service, just didnt have my part

Ma
Review №35

Convenient location. Helpful staff are on hand to answer questions. Make sure you did up for Speed perks, their rewards, to get (at times) a nice chunk of money off of your bill.

Gi
Review №36

Advance Auto parts is one of my favorite auto parts store. I like them because I have bought parts from them and dont recall any issues in quality I never had to return anything due to poor quality or not being the wrong part

Ni
Review №37

The selection there is lacking. On the website it might say they have tools or products in stock but when I go in it never is. I’ve been told by employees that I might as well go to harbor freight because that tool hasn’t been in stock in a while. I’ve also gone here on a different occasion and had an associate tell me they don’t accept advance auto parts gift cards. The manager came over and figured it out while the associate stood in the background still arguing they didn’t accept gift cards. Unfortunately something they can’t control is the computer system is very difficult and slow. That’s the company’s fault obviously but it makes going in to simply just pick up a part I ordered from easy to very difficult from the system to the unknowledgeable staff.

Fu
Review №38

Seemed really great when I went. Had what I needed, no long lines. Staff were very nice!!!😎

MM
Review №39

Large variety of car parts, as expected.

Ka
Review №40

Extremely helpful. Pointed me in the right direction after so many shady people were trying to mess with me and my car. Ask for Barb. Shell set you straight.

Bo
Review №41

They was extremely helpful

Ch
Review №42

Service was very good they installed a new battery for me free of charge

Je
Review №43

Called looking for a part; before I could ask, was placed on hold. 13 minutes later, still nothing. So I called back- and no one even picked up- four minutes of hold music and I hung up again. Called one last time, again- nothing. Funny how fast the competitor answered my call- they obviously want my business.

Ch
Review №44

I got what I needed for my oil change & saved over $20 with the reward perks.

Tr
Review №45

Received excellent, fast, friendly service. The manager went above and beyond to help. She even helped carry the parts to the car! My husband and I will definitely return because of her.

Te
Review №46

Would give a 5 but I must have behond and above for that. Everyone was friendly and helpful. I had a bad experience at Autozone so came her. Breath of fresh air compared to them.

Em
Review №47

They were very helpful and friendly. Very approachable from a womans point of view

ke
Review №48

Got done with work only to find I had a terrible flat tire, the local air pumps were broke, so in desperation I went to advanced Auto parts, and Patrick was phenomenal!!! He absolutely went above and beyond to help me! Cant say enough about how grateful I was to have someone willing to help especially on such a cold night!A+!

Sz
Review №49

Visited there today, 7-8th time?All ways knowledgable help who are friendly.Today know exception, young lady knew what I wanted, assisted me w purchase. Even walke onto floor to point out small tube of thermostat/heat goo.Good job Advanve, been going to Milford out of convience(wifes work) but you guys hired a mature teenager. 9 out of 10.

Ja
Review №50

Love this place people are nice here and dont treat you like youre stupid. Love them

Da
Review №51

Sold me the WRONG brings for my 1999 Ford F150 truck!

Er
Review №52

Thank God for auto businesses like Advance Auto Parts the staff is friendly intelligent and always ready to help. From helping you with ylsmall things like your windshield wipers to troubleshooting your automobile with their portable computer

Ro
Review №53

Get hard to find parts

Do
Review №54

Very nice employees you can go there they will help you they wont even do a diagnostics check on your car and they are all are very knowledgeable

Ke
Review №55

I called and was immediately placed on hold, was on hold for 5 mins and no one bothered to come back on the line. So I called autozone. I will never even waste my time calling advance auto parts again. Work on your customer service.

aw
Review №56

Went to get a replacement bulb for 2003 Jeep Liberty dome light. I was giving the wrong bulb went back inside told the guy he give me the wrong bulb the guy told me he going on break I have to wait I to wait over 20 minutes just to get the right bulb.

Mi
Review №57

Fast, efficient and excellent service

Ru
Review №58

Love this place - the staff are always very helpful

JB
Review №59

Staff needs more knowledge on parts and faster shipping

Wa
Review №60

As always, they take care of whatever I need that day. Great people.

2s
Review №61

The staff was helpful and friendly, I like that!

mi
Review №62

Best auto parts store,great personal,along with top notch products

Pr
Review №63

Good prices and justin is the best employee I have ever worked with there they should give him a raise

D
Review №64

What you seen on the commercials are true. You can tell them what your experience with your motor vehicle is and they know the problems. Great customer care and help me with problems with 2 cars. And if they do not have the part or the service you require they refer you to somewhere that does/can

St
Review №65

Friendly service. Can be a wait if they get busy

Ev
Review №66

Always go here for vehicle part needs and oil change supplies

Ti
Review №67

Nice store with decent prices

Ju
Review №68

Really great store and glad they honor Thier wàrrenty..

Jo
Review №69

Just about all that you need for you car in small stuff to work on by yourself.

Br
Review №70

Good staff. Few very knowledgeable employees

It
Review №71

The employee that assisted us was very friendly and understanding.

Ra
Review №72

Good prices and customer service

Au
Review №73

I love reward earned everytime shoping

Me
Review №74

Ordered online had no problem picking up

Ba
Review №75

Better than Auto Zone, any day of the week.

Jo
Review №76

Theyre quick and friendly but... they frequently give the wrong part.

Ro
Review №77

Wow! They dont even deserve one 🌟😒, would gladly steal your money and allow you to pay more for a part when you could pay less 😁, watch out.

Sa
Review №78

Very helpful people are there! Very nice, very good, very beautiful!

Ri
Review №79

Best part store in Dover you get the right part the first time

An
Review №80

Friendly service, great help.

ju
Review №81

Friendly staff and most of the time have the parts in stock when you need them...but can always get them

dj
Review №82

Great rental policy, great staff

Ro
Review №83

Best place to get parts. Buy online and use a coupon.

Do
Review №84

Very good and fast service.

Ni
Review №85

Great customer service!! Always willing to help

Mi
Review №86

Great prices on batterys

Jo
Review №87

Great service tonight. And to all you vets 10% off.

Da
Review №88

Needed a battery tested. They were ready and took the time to explain what was wrong with my car battery.

Da
Review №89

I found what I needed. Staff is friendly and helpful.

Ta
Review №90

They need better store layout and staff

Do
Review №91

They usually have the parts you need, but they do get busy at times

Ja
Review №92

Great service from a knowledgeable staff.

Ed
Review №93

Much better service than auto zone

Li
Review №94

I have a battery from advanced and they are refusing to replace even though I have a warranty on it, I keep having to get a jump with this battery, I have had my alternator tested, electrical system tested and I have a dead cell in the battery and they wont replace .

Je
Review №95

I hope you know about your car....because these people dont.

No
Review №96

A nice automotive parts store

Se
Review №97

Service was amazing. I will now always go there for my parts if I can.

Ro
Review №98

Sketchy area, hot, waited in line for a long time.

Ad
Review №99

Sell good car parts

Ge
Review №100

They do not put your oil in for you

Information
18 Photos
100 Comments
4.2 Rating
  • Address:422 S Dupont Hwy, Dover, DE 19901, United States
  • Site:https://stores.advanceautoparts.com/de/dover/422-s-dupont-highway?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 302-735-4905
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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