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Caliber Collision
5825 W Denneys Rd, Dover, DE 19904, United States
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Caliber Collision

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La
Review №1

This place is amazing my car looks brand new. I would recommend this place to anybody I come across looking to have work done. They even cleaned the inside of my car. I really appreciate them and the work they do.

RJ
Review №2

Caliber Collision repaired my Buick after it was rear ended at a traffic light. This is actually the second time my car has been rear ended and the second time Caliber has repaired it. If I didn’t know it had been hit, I never would have guessed. I’ve had four cars repaired at Caliber. The work and customer care each time has been superb. I would definitely recommend this shop. I would like to say a special thank you to Cody Higgins for the marvelous customer care and Jim Krasulak for the stellar work on my Verona!

Sy
Review №3

The staff at Caliber Collision did an excellent job repairing my vehicle. I was pleased with every interaction with Cody and Charlene, as they were very professional and kept me updates on my vehicle. I would definitely use Caliber Collision again!!

Jo
Review №4

Used them twice. Both times they fixed my car with the upmost integrity. My insurance company, the smyrna police officer Barlow, rental company were all herendous but in the end caliber collision was my savior! Specifically Charise and Rod!

Ak
Review №5

Great service! Very kind and honest place what was needed to be doing to my vehicle. Even with COVID going on, Calibur was able to get my car in and fixed very quickly. Would recommend anyone to use them.

Je
Review №6

Excellent staff and shop the only place I go when my baby gets roughed up. Quality is second to none Charlene and Brian are true professionals taking care of business!!!

Mi
Review №7

John was very helpful throughout the whole process! He went above and beyond for my RAM to be ready on time and for my repair to look very nice. He informed me all the way and was very friendly. I would defínetly recommend caliber collision to anyone. I was very satisfied with my repair. Thank you

Ma
Review №8

Caliper Collision did a wonderful job on my 2011 ram 1500 truckThanks for your service

Je
Review №9

Caliber fixed the damage to my front end after an accident. I was especially pleased with how thorough they were with repairing damage and how much the communicated with me along the way— plenty of text message updates. I also liked how they worked with my insurance company making the claim process very easy for me.

Sa
Review №10

John was wonderful to work with! He kept us informed of what was happening each step of the way and went the extra mile to make sure the insurance covered what needed to be repaired! All the staff were very friendly. I would certainly use them again!!

Pa
Review №11

I am very pleased with the professionalism experienced at Caliber Collision. Cody is very knowledgeable and went over and beyond to satisfy a customer.

Ka
Review №12

Best auto body shop!! Have used them several times and always do a perfect job!! Charlene is the best & very organized. Highly Recommend

Fa
Review №13

Caliber Collision is the only body shop I’ll use for all my car repairs. The work performed by the shop is superior. I’m always impressed by the professionalism of the staff. Thank you and continue doing the best body repairs in Delaware.

Je
Review №14

The customer service, was awesome, and workmanship was very good. Very friendly, and very professional.

Gr
Review №15

I was in an accident, that wasnt my fault. However, I had to get my car fix. Liberty mutual uses this company to fix and repair the vehicle theyre clients destroy. Caliber Collision personal is very much business people. They get down to the business of getting your vehicle fixed in the shortest amount of time possible. I got my vehicle back withing the week of the collision. I never got the time to even miss my car. Its a matter of fact that they were finish with my car before I could pick up a rental. When I thought I was hearing knocking I called then and told them about it and they made me an appointment right away to bring it in to have it checked. I was asked when could I come in so they would ha e some one standing buy after I got off of work. I couldnt get there until i got off of work which was when they was closing. They made sure someone was there to receive me to check my vehicle. My experience was great and I have no complaints and couldnt find any if I tried. I would go back there again if I had to go on my own.

Ma
Review №16

The work was very well done and the service was above and beyond. I will use them anytime I need work done. Very pleased.

Br
Review №17

They did amazing body work on our vehicle, including matching back to the custom color. My only concern is that I was not contacted about any of the details of the work until it was almost done. That along with some delays in getting parts delivered made it a bit stressful in knowing when we would get the vehicle returned to us.

Am
Review №18

They know their stuff they got my car in and out in a day after I was rear endedCheyenne is awesome she is very friendly

Je
Review №19

Wonderful business and staff. Professional and knowledgable. Would recommend for service. Fixed my car beautifully. Would definitely use them again.

Ty
Review №20

They fixed my car upNice did a awesome job on my Honda Civic 2021 sport !!! I wouldRecommend

Sa
Review №21

The manager Brian is very customer friendly and cares about the customer experience!

Ca
Review №22

Great work!

Ta
Review №23

Called to schedule a quote on a quarter size issues. Because of Covid19 they are schedule two weeks out, ok no problem.Day of appointment, we pull up nobody came out so 10min after our appointment time we decided to go and knock on the little trailer thats outside . They tell us they will be right out, another 10min maybe longer they finally have someone come out. They take pictures of the entire car, milage and stickers etc...they take all contact information down said they would review the issues and reach out to us. Months later and here we are no call no anything. Went to another local shop got it fix ;money was never a problem.

sc
Review №24

Paint quality and part/panel alignment is often poor

An
Review №25

My car was hit twice and i took it to caliber both times.. Charlene and the staff there was outstanding. They made sure my car was right before i left the body.... i was very impressed. thanks again Caliber

Da
Review №26

Had body work and painting done excellent quality.

Pe
Review №27

Wonderful experience, Caliber took my vehicle upon estimate, assisted with car rental, communicated efficiently. Staff was friendly, professional, efficient, and personable.

Vi
Review №28

Great service, friendly staff. Highly recommend there service.

vy
Review №29

These guys are totally awesome, 10 out of 10

Wa
Review №30

I had to wait an extra day for my truck, but the flaws I identified in the work were fixed to my satisfaction and the staff is great. I will return.

ja
Review №31

My vehicle was returned to me unfinished

St
Review №32

They did a great job repairing my car due to some wind damage. They were very friendly and finished on time, I highly recommend them!

Jo
Review №33

I would like to thank Dan Thompson and the staff at Abra for providing me with exceptional service. A few weeks ago I had an issue that was linked to a repair that was done 3.5 years ago. Dan had me scheduled quickly, ordered and received a replacement part the next day. They Installed the part the following day all at no charge. You guys are the best!

To
Review №34

Just take it! Dont think about it just do it. Ive taken my car there twice and both times its been great!

Fe
Review №35

Friendly quick service.

Ja
Review №36

Great work on my 2012 Nissan Frontier. My truck looks like new.

Je
Review №37

I called to get an estimate for body work on a new Mercedes AMG that was delivered to me with some scratches that should not have been there. They said they were not able to make an appointment for me to get an estimate for two weeks. I let them know that the dealership we purchased it from across the country has asked that we provide them with an estimate this week and they still said they were too busy to provide me with an estimate. Unfortunately, they are losing thousands of dollars of work by turning down this job but clearly they do not need the business. However, I thought it was important for you to know that if you are needing a timely estimate, this is not the place to come. I have since called three other very highly rated body shops in the area and all of them have been able to make an appointment for an estimate within two days.

Ea
Review №38

Charlene nd the staff at Calliber Collision are awesome. This was my first experience with an auto repair of this kind. Darlene made my experience really painless. The staff that repaired and painted my car did an awesome job, they even vacuumed and wiped down the inside.You re the best Calliber Collision.

Ro
Review №39

Excellent work. My Dodge Dart looks better than ever.

Ze
Review №40

Very cold seeming and kind of rude through the whole experience. They also refuse to own up to what might possibly be their mistake. They just try and put the blame somewhere else and figure out ways to get more money out of the customers. They basically told me that even if they did make a mistake, I’d have to pay them more money to check. I do not recommend at all.

Ch
Review №41

Everything looked great on my car repairs

Je
Review №42

Me and my husband gave this company many chances. We waited patiently for two months to get a small dent out of the back of my car. Every time we called they made up a different excuses as to why it couldn’t be fixed. Yet our neighbors car was fixed in a weekend. Not sure what went wrong here but had to go somewhere else.

Sa
Review №43

Excellent body work unfortanly there story would change as to why the vehicle wouldnt get done and getting my hopes up when they kept telling me they would get it done immediately, somewhat rude when I was trying to get basic information.

Er
Review №44

I havent gotten my car back from being fixed.. but, the employees are very pleasant, and a very clean relaxing atmosphere!!

Ja
Review №45

Dont take your vehicle here unless you are part of the GEICO preferred customer group. My FJ cruiser was dropped off for a rear driver window and fender replacement. After being there for 10 days I called to check and confirm the original promised finish of 11 days (tomorrow) . Not only is a job that should have taken one day not going to be done in the promised 11 days. They are now saying that it will be another week. TO DO SOMETHING THAT SHOULD TAKE ONE DAY. And the reason for the delay is simple. They are putting other customers repairs ahead of mine. BC they pay more money or their insurance pays more money. SO I BEG YOU. DO NOT GO HERE. I will update my post when ubsee the work they have done. But Im not expecting anything good. In fact Im worries once I see the work theyve done, that I will have to contact my attorney. Heres hoping they are not crooks in addition to being money grubbing, procrastinating sloths.

Z
Review №46

Good work. Cant even tell someone smashed into my truck.

Ja
Review №47

I would highly recommend, caliber collisionFor services they provide

go
Review №48

Too long time to fix the car, they were not sure what was wrong exactly, good body work and not very good mechanic work

kh
Review №49

My problem with this place is that they dont want to own up to their mistakes and not been responsive at all. If my personal property was damaged at your establishment then you need to fix it accordingly and not try to pin it on the insurance company unless you have evidence that it was received damaged prior to repairs.

De
Review №50

Exceptional work. My new favorite place for body work!!!!

Ma
Review №51

Amazing shop, great from start to finish.

Ja
Review №52

Great job on my car

Information
8 Photos
52 Comments
4.1 Rating
  • Address:5825 W Denneys Rd, Dover, DE 19904, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/dover
  • Phone:+1 302-674-4525
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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