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Platinum World Auto Parts
2795 Lake Monroe Rd, Douglasville, GA 30135, United States
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Platinum World Auto Parts

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D
Review №1

24/7? Hmm...that does still mean open 24 hours 7 days a week correct? Not in a row I guess? False advertising at its finest. Both the website and voice-mail prompt claim that they are open 24 hrs. Maybe they are if you have.a key to the padlock that secures the large gate in front. Thanks...

Ro
Review №2

II think that everyone was so nice and i really liked that they should always ask me questions about the parts that i wanted and even took pictures and sent them to me now thats what Im talking about. The parts that i received from them was just what i wanted thanks guys for helping me out your all the best

De
Review №3

Very nice people and get any part you need for any car and they can paint good too custom paint whatever you need

Ju
Review №4

Back in November I bought a vehicle from Shaun. He promised and even wrote me a contract specifying that he would fix the vehicle no later then 6 weeks. The 6 weeks passed by and he kept on giving me excuses about not having the time to fix my vehicle. It’s been 5 months and he still hasn’t finished my vehicle. He was supposed to get my vehicle running and painted by now but he still hasn’t done anything to it. He doesn’t even answer my phone calls or text messages. This is the worst customer service and the worst shop I’ve ever been too. I don’t recommend anyone go here. Especially if you were wanting to get your vehicle fixed.

Sn
Review №5

Buying/financing a car from here was the worst experience of my life. If I would have read the reviews instead of going by friends on Facebook I would have definitely went elsewhere. My car was financed on January 4, 2020 however I wasnt able to legally drive until January 17, 2020. Not because the car didnt run but because the owner wouldnt give me the required tag to drive. I was stopped by the police twice for having the wrong tag which made me stop driving it until I was finally given the appropriate tag. After finally receiving the tag and driving the car for two weeks the radiator began to leak. Before I could get the radiator replaced, the trasmission began to slip. The owner finally came and got the car after 4 days of me texting, messaging and calling; only to hold the car for an additional two weeks. When I was told around 12p.m. that my car was ready (after texting and calling for several days) I also was told that the radiator had been replaced, the trasmission had been repaired and my car would be dropped back off to me. However, I had to go and get the car myself because around 8p.m. I called and finally got an answer and was told by the owner that he had a lot going on at the time and that I could come get the car if I had a way. I got a Lyft to the shop (the owner was grilling) and was then told that the radiator had not been replaced because they didnt have a new one and he didnt want to put a used one on the car. This was on a Sunday, the next day I drove the car to work and on my way home the transmission gave out. I called to let the owner know and he basically made it appear to be a problem that me or whoever I may have let drive caused the problems. The lack of professionalism and the I dont give a f×$! mentally is unbelievable. I wouldnt recommend buying a tire from this place so a car is a HELL NO.**Ive purchased another car since from Drew International and the customer service was impeccable compared to the discomfort I get from even mentioning the name Shawn Platinum.

Ch
Review №6

I called and ordered parts and they told me they would have them same day at 5pm. They asked me for my number I gave it to him to call me back. No return call, I called and texted several times with no response!

Ev
Review №7

Platinum World Auto has the best costumer service and they do right by their costumer all the time... I love taking my car there.... they can find any parts you need at any time.... the owner is so welcoming and do all he can do to make you leave with a smile.... Platinum World BABY!!!!

Br
Review №8

This is a great place of business they work for sun up to sun down to take sure customers needs come first I was up their yesterday in I guarantee they are still work at this time to fulfillcustomers needs well deserve business

Co
Review №9

Bought a car from the owner, transmission lasted a week and started skipping and then gave out. Motor was leaking oil and started to smoke out of the tail pipe a week later aswell like it was rigged up to last till it was sold. I would not reccomend these people, theyre cars are junk and i paid $6,500for it. The guy was rude and didnt seem interested in helping the customers and selling them junky cars for high prices. I would rather give my money else where, to somebody that isnt so rude and has cars that last l ok longer than a week. And parts for cars was even more that ebay charges!! After only having it a week they will not fix my transmission or even care to look at it!!! Very very rude people, i do not reccomend unless you want to pay high prices for JUNKKK!!!!

Da
Review №10

Very hands on. Excellent customer service. Well suggest for people to check them out.

La
Review №11

It very great service the company was very helpful and work with me about the price

As
Review №12

This place WILL CHEAT YOU OUT OF MONEY!! THE EVELYN THAT REVIEWED WITH POSITIVES WAS THE ONE THAT CHEATED ME!! AFTER I TOLD HER ABOUT MY SITUATION AND ASKED THAT SHE NE HONEST WITH ME!! NOW ME AND MY 4 DAMN KIDS HAVE A POS CAR THAT DONY WORK AND WE JUST BOUGHT IT 2 DAYS AGO!!

Bu
Review №13

Got good parts great on fixing cars

De
Review №14

Great service and lowest price on parts and labor

Ap
Review №15

Needed help they helped.

Du
Review №16

Great service and knowledge!

Gr
Review №17

Thank you for takung the time out to do the job right

Je
Review №18

Scrap metal..

Information
35 Photos
18 Comments
3.9 Rating
  • Address:2795 Lake Monroe Rd, Douglasville, GA 30135, United States
  • Site:http://platinumworldauto.business.site/
  • Phone:+1 678-509-5463
Categories
  • Auto parts store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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