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iFixandRepair- Wiregrass Commons Mall Dothan
Wiregrass Commons Mall, 900 Commons Dr Suite 416, Dothan, AL 36303, United States
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iFixandRepair- Wiregrass Commons Mall Dothan
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Wi
Review №1

My iPhone XS went black and unresponsive due to water damage. I was hoping that they may be able to open it and dry it out more than my 8 hours in rice could manage and they did not let me down. Though my phone was beyond the drying stage, they were able to fully replace my screen and assemble it back like brand new. All of the speakers, Face ID, touch sensitivity, and functionality of my phone is perfect. They had everything I needed in stock and saved me from buying a new phone and they did it all in less than 3 hours. Definitely recommend!

Rh
Review №2

Casey was incredibly helpful & knowledgeable. She shared that she has 8+ years experience. Prices are reasonable. Seems theyre interested in customer loyalty rather than get what ya can while ya can.

Je
Review №3

Really good service and has fixed my phones twiceYes

Va
Review №4

I had a smooth and easy time with my phone repair. Very efficient and very professional work. My phone works like new with my new screen

Ke
Review №5

I broke the screen, they broke the home button while replacing the screen assembly on my iPhone 7. I know it’s an older phone, but it’s paid for and it works flawlessly. I signed the barely legible piece of paper stating that there could possibly be an issue, I get it. The issue, however, is that if I get a new home button, Touch ID will cease to work.......forever, on this device. I can keep Touch ID, but I have to use the assistive touch thing or whatever you call it. I call it annoying. The bottom line is: I trusted them with a perfectly good phone, and I got back the same phone which will never work the same as it did before they “fixed” it. To make matters worse, I was unapologetically told by the store manager that this is entirely my problem. She never apologized, and she didn’t offer any help in contacting someone for assistance. She literally told me “good luck”. I have a bad taste in my mouth with this place, don’t recommend going there unless you want to buy a fruity looking phone case.

Ka
Review №6

Wonderful experience! Great customer service. Excellent job at fixing.

Da
Review №7

All cell phone repair shops charge more than what the phone is worth to repair the phone and if the Screen Works and you are able to transfer to a new phone it is automatically not worth repairing the phone

Ch
Review №8

The ifit here in the mall was good and patient even with us being mad because the one in Walmart kept making excuses as to why they didnt have the part we ordered. Got our phone fixed and it works perfectly. A+ place

Da
Review №9

The lady working there was super nice and got me a case, got my screen fixed, and got me a popsocket. This place was the best. 5 stars from me.

Us
Review №10

My #1 place to get all my things fixed. Cody was very nice and professional when assisting me and explained in detail what the fixes were. You don’t get that anywhere else these days, it’s all just fix it and hand it back to the customer. Not here though. Ifixitandrepair is the best place to go.

Br
Review №11

Knowledgeable techs, doesn’t carry many parts.

Be
Review №12

Professional and very courteous great job. Good experience

Me
Review №13

I was in there last week and bought a phone charger the employees were very professional and helpful. Cody the one that help was great, very friendly like we’ve known each other. Will definitely be back.

Br
Review №14

Awesome shop! Very friendly and professional. Was in and out in less than 10 minutes. Wife needed a new screen protector and got it with no hassle or sales pressure. We will use them again!

Rh
Review №15

I urge anyone with any electronic needs, phone repairs, etc to go here. Definitely the place to visit.Thanks again

Fr
Review №16

Fixed my grandson’s device quite well. Returned it clean as well. His device is “thinking” better now.

Ry
Review №17

Brought my iPhone 11 in for a screen repair they had it done on 15 minutes and for under $200!!! They rock!!!

Sa
Review №18

Adam and Cody are amazing!!!!!! They had my phone fixed in 10 minutes and was very informative and professional!!!! If you guys ever need your phone fixed this is the place to go. You can tell they truly love what they do. Thanks again guys!!!!!!

Ro
Review №19

I took my ipad pro there today. One of the keys wasnt working correctly. Thought I had to have glass replaced. The person working there said would repair it and said she would try different things first to make sure. When I got the call I was shocked it took so short of time to repair. Instead of replacing glass she tried resetting cables. This worked great. My many thanks to her for fixing another local business error. Great service and attitude. Recommend...

To
Review №20

Was quick and efficient when repairing my iPad, I honestly didnt think it was repairable thanks

De
Review №21

This was the best service ever. She saved me $250.00

Ad
Review №22

Great service 10 🌟s

Di
Review №23

Ms. Cayce was very helpful with fixing my phone. I was very desperate and she knew it and still gave me a very good price. I would recommend this I fix company to anyone

Kh
Review №24

The staff are very helpful and professional. They care for their customers and always ready to help on a timely fashion. I highly recommend them.

Mi
Review №25

Very nice and put on my screen protector for me.

Da
Review №26

Amazing screen protector replacement. Needed a new protector after mine got scraped up. Great service and very happy with my new protector.

Ay
Review №27

I was worried about finding the right place to fix my phone and then a friend told me about iFixitandRepair right here in the local mall! Everyone there was very welcoming and Cody, who fixed my phone, was polite and helpful! He explained to me step by step what was wrong with my phone and what he’s going to do to fix it. I’ve never felt more comfortable getting my phone fixed and it’s thanks to him :) definitely recommend!!

al
Review №28

My experience was absolutely amazing! So fast, and so helpful! I am so excited about my phone being fixed! Cody, has the best personality and the best manners! Thank you so much! :)

Er
Review №29

Cayce was amazing and immediately helped me with my issue. Kind, professional and knowledgeable. I would recommend to anyone for phone repair.

La
Review №30

Caycy was so sweet and professional! Thank you so much for your help!! ❤️

Jo
Review №31

Great staff. Clean store, friendly and knowledgeable. I would definitely recommend this location for anyone who needs a cell phone repaired. Was super impressed with the fact it only took about 20 minutes. So I had lunch while I waited. Thank you guys

GD
Review №32

The lady working today was very helpful and was able to fix my phone in no time. Would recommend

To
Review №33

Very professional and welcoming!!! Fast service, the lady working there is exceptionally nice and had great customer service!!! Will definitely be using them again for any repairs!!!

St
Review №34

Great customer service higly recommendedCasey went above beyond to help!

Tb
Review №35

Cody, Adam,, & Casey Were Wonderful With Me! They Were very respectful To Me!! They Are GREAT people !-Jonathan Myhand

cl
Review №36

Cayce was very quick and knowledgable about not only my phone and accessories but all of them. She even loaned me one of her personal phones while we were waiting for my screen to come in! If you want services for your phone, go see Cayce at Wiregrass Commons Mall.

ad
Review №37

Cayce is professional and quick. Any questions i had about products or my device she answered. Shes very knowledgeable about her trade and always has a good attitude and very patient with me when i have a lot of questions. I would recommend this store to anyone in the tristate area.

Ny
Review №38

Amazing took only 15 mins and my phone is brand new THANK YOU!!

Sa
Review №39

I came to iFix and repair to get protection pro put on my phone. There is a color/pattern for everyone. I also purchased a speck case from here and it’s the best quality case for the best price I’ve had. The team is super chill, sweet, and so willing to help!

De
Review №40

Great service! Appreciate the technician providing options to fix my screen, instead of just saying I need a whole new screen to make a sale.

Do
Review №41

The girl here was amazing. She was professional and was able to fix my moto

Sa
Review №42

I believe the service to exceptional.

St
Review №43

My ear speaker was not working. Took it in to the Ifixandrepair at Wiregrass Commons in Dothan, AL for repair. They installed a part I didn’t need and charged me $98.10. NOT FIXED! Took my phone to another cell phone repair shop in the mall. The repairman was very professional and discovered a missing screw and bracket that Ifixandrepair had left out. Not only did he have the correct part, he also had a replacement screw and bracket. My phone was fixed for $32.70. Bad business Ifixand repair 😡Update: 1 month later, and the part I did not need stopped working...

Ch
Review №44

Cody was my tech and he is AMAZING no upgrade or contract for me he restored my Note8 to its former glory LOVE THEM

Se
Review №45

The staff members were very friendly and very helpful and know exactly what they’re doing!

Ri
Review №46

I came in here with a broken iPad, and Adam was helpful with the whole process and explaining what needed to be done. Overall great customer service.

El
Review №47

I found cheaper at other places in the mall!!

Sh
Review №48

Impeccable customer service and extremely fair prices at a convenient speed. In and out in an hour thank yall so much for the screen replacement

cl
Review №49

They fixed my iPhone is less than 20 minutes.. definitely would recommend

Jo
Review №50

I had a fantastic experience with the manager. She was working on her own was able to help me out immediately while still managing another customer. Quick responses with great results.

Ad
Review №51

Great staff

Al
Review №52

Great place!

Ke
Review №53

Very helpful

Ca
Review №54

Absolute life savers! 10/10 would recommend. Also the new remodel on the store looks amazing. 😍

Je
Review №55

Adam was nice and fixed my phone quickly. Very professional. 10/10 would recommend to a friend.

De
Review №56

Replaced my note 9 screen in about 30 minutes. Would recommend this location.

ze
Review №57

Very professional well spoken polite ahead made me feel valued like a close friend

To
Review №58

Great service, impressed they had my phone fixed in under 30 minutes. If you need your phone fixed this is definitely the place.

Ma
Review №59

Cayce and Cody were great at helping me with my device. Each time I come in they are very helpful

Ta
Review №60

Adam was absolutely amazing helping me fix my tablet. Thanks Adam!!!!! Absolutely recommend!!!!

Ch
Review №61

Amazing work! Quick, friendly, personable and took great care of me and my device. Will definitely be back for any further cell phone work I need!

Sa
Review №62

The gentleman who worked tonight was Awesome!! Very knowledgeable and kind to boot! He fixed the sound by cleaning the inside and outside and now I hear great!!

El
Review №63

WOW! what great service. Because my screen was cracked, I couldnt use my favorite iPhone, I bought a new one at an astronomical price. I was so unhappy with the new phone, I carried the cracked one around in hope of finding a solution. In the Wiregrass Commons Mall, I found my answer at iFixandRepair store near the food court. I was so pleased that my phone was restored, like new, in a few minutes at a fraction of the price another store had quoted for the same repair. Call me Customer for Life!!!!!!!

La
Review №64

Had me in and out in 5 mins tops !! AMAZING service

ry
Review №65

Cayce and staff are great and helpful. I would recommend this location.

Na
Review №66

Very friendly staff

Dr
Review №67

Got my phone fixed in around 20 minutes.. definitely the place to go if your screen is cracked

Ta
Review №68

Excellent customer service. Adam was helpful and polite.

Ja
Review №69

Great customer service and friendly staff, loving my vinyl she cut for my front screen

Am
Review №70

Awesome staff. They really know there stuff. Was able to get my phone working and I thought it was beyond repair. thank you Marissa and Cayce

Tu
Review №71

Cody is extremely professional when dealing with customers. He also helps in diagnosing the problem in a timely manner.

Sa
Review №72

The woman who helped us at the desk was so caring and understanding of my troubles! She took the time to help describe and fix our issue even during a stressful time! I would highly recommend!

Di
Review №73

Very helpful Cayce and John luke helped me find a case for my tablet and I will be coming back to get my telephone fixed with yall

Ka
Review №74

The most unprofessional manager Ive ever seen or had to the deal with. Shes not only rude to the customers, but she cant keep her nose out of her phone long enough to make eye contact. The numerous times Ive been in there along with my colleagues, Ive never actually seen her do a repair let along do actual work. Not to mention repairs she has done she has messed up. What kind of manager doesnt know how to do her job and do it well. I refuse to walk in this store for business and will take my devices else where as long as shes working and if the Tech guy isnt there. She seems very withdrawn from her work, an lacks motivation skills! Also very hard to take someone serious working on my devices with a big piece of metal sticking out of their lip.Now as for the ACTUAL TECHS, Ive had nothing but great customer service, devices done an ready when they are said to be ready. And always courteous and professional. Very helpful when it comes to explaining whats wrong with the devices. For someone who has done several reviews for several stores on their performances and what they can do to fix it to welcome more business, The manager needs to get some Professional act right, this is a Booming business all over the country not many people can handle this kind of work and all it takes is ONE person to make it to be a bad place of business.

Ol
Review №75

Wonderful staff! So friendly.

Co
Review №76

This is where you go if you want your phone ACTUALLY fixed. Manager is polite and doesnt mind explaining and showing you what shes doing. Worth the nearly one hour drive. 🤗

Br
Review №77

Casey was VERY patient and helpful!!! She was such a blessing!! Thank you Casey!!! You rock!!!!

Ke
Review №78

KJ is by far the best employee. Literally rebuilt the inside of my phone and did a great job! I will always make sure I go back to him when I need another repair. Very patient and respectful! Also very fun to be around! Highly recommend him!

jo
Review №79

Very good experience here! Not only was Cayce very knowledgeable and professional, she fixed my device QUICKLY! I would HIGHLY recommend coming here!

Je
Review №80

Excellent Staff. Fast service.

Ty
Review №81

The guy who works there was friendly and really good at what he does. A good experience all around.

An
Review №82

Very fast and professional. I came in and stated my problem, which was that my phone wasn’t responding to my touch. The employee said it was my screen and that it was $95 plus tax to get my screen replaced. She said it would take about 20 minutes. It didn’t take 15 minutes. Would recommend. 👏🏼🙌🏻

Ke
Review №83

Fast, good quality work and excellent customer service!!

Ja
Review №84

Cayce has always been professional and able to help me with my devices. Great store

Ma
Review №85

Awesome service and knowledgeable about the products and repair

Ja
Review №86

Brought my PS4 in for a fan repair. Had me ready to go in a hurry

Ti
Review №87

Cayce and Marissa were awesome, they helped me get my device working and o would recommend this location to everyone

Ja
Review №88

Marissa Simmons was so helpful. She made sure my iPhone screen was on there correctly, and it didn’t take her long to do it. I will go back to her anytime I have a issue with my phone.

Jb
Review №89

Cayce was awesome, fast and professional. Very down to earth and explained everything she did with me. Highly recommend visiting her for all your phone repair needs.

Hu
Review №90

Brought my phone in they were very quick and efficient. Will always bring my devices to them !Marissa is great!

Br
Review №91

KJ is the BEST. I wouldn’t take my phone to anyone else. The experience was great. He made me feel like top priority and got the job done in a timely manner. I will definitely be coming back to him for all of my phone repairs from here on out!

an
Review №92

Great helpful. I would definitely return

El
Review №93

Very impressed with the service I received from Casey. I walked in and told her my problem, she dove right in and had it fixed in less than 5 minutes! She was very friendly and attentive! Will definitely be back if I have any more issues!

Pa
Review №94

The staff here are professional and know what there doing. I would recommend this location. They fixed my phone in about 20 mins and it looks brand new.

co
Review №95

Cayce and John Luke were awesome and helped me get my device fixed.

Da
Review №96

I had my iPhone X repaired by Cassie. I am very impressed at the personal experience I had. She was very friendly and knowledgeable. It took about 20 minutes and she talked to me the whole time, super friendly. HopefuIly I wont need their services again but if I do I will definitely go back.

Je
Review №97

Terrible. That about sums it up. Paid $100 to fix the screen but what’s so great about a fixed screen if the camera on neither side works, the light doesn’t work, and you can’t hear anything if someone calls? Not a thing. But to make matters worse you take it back for them to fix their mess up but wait, they tell you it’s not their fault it’s a censor and you can give them $60 more and they’ll fix it. I think not. It was working when I brought it in and when I walked out it wasn’t. So if you want more problems than you currently have then sure I’d recommend you take your electronics here.

mc
Review №98

Cayce and John were great when I needed help with my cell phone.

Wi
Review №99

Tyler Jordan says he works here, he said he showed up to a repair, did not show up to the repair, lied to us about his performance and made us look really bad. He signed up under Ifixandrepair so this rating goes to you. Next time, please do what you say you are going to do

Jo
Review №100

Cayce was fantastic.. not only did she fix my phone but made sure it was activated before I left.. would highly recommend this location

Information
45 Photos
100 Comments
4.8 Rating
  • Address:Wiregrass Commons Mall, 900 Commons Dr Suite 416, Dothan, AL 36303, United States
  • Site:https://ifixandrepair.com/dothan-wiregrass-commons-mall
  • Phone:+1 334-357-6349
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Phone repair service
  • Repair service
  • Screen repair service
  • Store equipment supplier
  • Technical service
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
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