I wouldn’t recommend this place for ear piercing on a child. I called on a Thursday and was told they would do both ears at the same time, as long as two employees were there. I went the following day & was helped by the manager whom stated they do not do both ears at the same time & she would know since she’s in charge. At that point I should’ve went somewhere else being I was lied to. We went ahead & and I left her do the piercing on my 5 month old & one ear looks great, the other looks like she got way too close to my child’s face, they are not symmetrical at all. As much as I paid ($100) I would’ve Atleast liked to have been happy with the outcome BUT I should’ve taken her somewhere else. Don’t make my mistake!

These young ladies was Awesome in calming me since I have a fear of needles

This place is absolutely ridiculous!I went in to buy a chain and the lady that assisted me (the manager) smelled of pure alcohol. Needless to say I wont be back and I dont recommend this place to anyone. She could barely speak without the rink flowing from her mouth. Disgusting

I know that their prices can be a little on the up side so I usually dont stop to buy I just browse. I had been looking for a place to get my 4 month olds ears pierced, and they do it! It has been extremely hard to find anyone because of COVID. They were very professional, and the lady took great care of us! I have already recommended them!

Very friendly great customer service

Went to get my daughters ears pierced the Friday before last. The woman who claimed to be the manager was rude and acted like she had something better to do than to talk to my wife and I, and what ultimately deterred me from the transaction was the fact she was wearing a tank top. I wouldn’t want her arm pits in my face, so I spared my child that experience. We went to Claire’s and had a great experience with a well dress, kind mannered woman who made my child feel at ease.

Do not go to this place if you are piercing your yound childs ears. I just left from trying to get my 3 year old daughters ears pierced. She was excited and we let her pick her own earrings out. A nice lady helped us but you could tell she was new and learning. She kept having to ask questions to her supervisors who acted like they were too busy to help her, which ultimately took way longer than what it should have taken to complete the transaction, about 45 mins before we were finally asked to come sit in the chair. By that time my daughter was becoming impatient and started to get nervous. We went to sit in the chair and she started to freak out. The employees just starred at her. They werent nicely trying to tell her that it would be quick or that it would be okay. They just starred. Previously my husband asked if we could pay after the piercing had been done because we werent sure if our daughter would go through with it. We were told no we had to pay immediately. After a minute of trying to get my daughter to cooperate I asked if we could get a refund. We were told no, they do not do refunds. I asked if we could come back another day after she had time to calm down, again we were told no. HORRIBLE, INCONSIDERATE CUSTOMER SERVICE. We took the earrings we paid for and left.

Love this place..customer service is kind of low depending on whos working

The manger at store 1205 is rude, doesn’t follow company rules about always making the costumer happy... said she knew about me and she knows nothing.. she does not even know how to run the store... this use to be my favorite store to go to but, I will never use this store again.. I will tell everyone about her and the incompetent of this store ppl sleeping on the floor when they are supposed to be working. No management

They automatically add a protection plan with jewelry purchase without asking if you want it and that upset me very much

Did a great job piercing my 13 month old granddaughters ears. Thank you

Use to be a great place. Truly has gone downhill.

Love this place. Good prices.

Got my daughter ears done 😁😊

Great service Samantha is wonderful

They put the wrong sized earrings in my ears tht caused swelling to both of my ears and the customer service wasnt so great

Horrible store. Horrible staff. Go to Claire’s.