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ProFormance Car Care Center
3369 W Main St, Dothan, AL 36305, United States
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ProFormance Car Care Center
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Review №1

As we were traveling over a holiday weekend this company prioritized our issue and got us back on the road as fast and efficiently as possible. It could have been so many things, but they got right to the problem, fixed it and went above and beyond to get us back on the road! Thank you ProFormance.

La
Review №2

Greg and the team at ProFormance Car Care exceeded all my expectations in taking care of my Chevrolet Silverado Z71. I highly recommend ProFormance Car Care if you want quality work, great customer service, and the most reasonable prices in town. Well done!

Hu
Review №3

Great service, even better people, and very knowledgeable on vehicle problems and solutions. Very highly recommend, Greg is the man!

Ja
Review №4

Took my car to Mitchell Nissan in Enterprise for my A/C and they never fixed it. I came to ProFormance and now I have A/C. Really good people. Thank you

Br
Review №5

I have a 1998 Dodge Dakota Truck that needed an Engine Computer. No other mechaniacs in Dothan wanted replace it. Proformance not only found a computer but also flashed the Vin Number onto it and it is now running great! I would recommend them for all engine electrical problems. They know what they are doing and still use the best diagnotics in the industry. Thank you

Cl
Review №6

Great customer service love going there. I would recommended

Mi
Review №7

Very nice and I got top notch service. I would recommend this place to all my friends. 5 Stars is not enough for this place

BA
Review №8

Best services and I appreciate their honesty and general help on getting my car back driving. I had issues after they got it and they went back in and I was very pleased. Im having issues and Im going to have to use these people again. Im not sure if its the cheapest but they are like Car Gods. Fix d referred them and they are under Nappa which is a great company. I even left r and a towing information and I passed them one day dropping a car off.

SG
Review №9

These guys really are the real deal. Their services are decently priced and their staff was mostly helpful.The older guy there whos been doing auto services for a couple of decades and hes kind of the guru in the shop. If he cant find out whats wrong with your car then no one can.Very happy with my visit and Ill be returning next time I need a repair.

Lo
Review №10

Went above and beyond. Fantastic group of mechanics

My
Review №11

In five years, I still have no complaints. I love the service. And the way they prep and prepare you for whats to come with the upcoming repair(s) on your vehicle. Everytime is better then the next.

Em
Review №12

Very Professional, Customer Oriented and Friendly. Finished repairs on time. I would give ProFormance Car Care Center An A+.

Co
Review №13

Greg and the staff were very friendly and accommodating. They got us in and out on the same day and their price is very fair. We will definitely be back and found our mechanic In Dothan.

Tr
Review №14

Good, fair, quality, RELIABLE work. I wish they were open on Saturdays but, they deserve it off

St
Review №15

Everyone was professional and polite and cared about my broken tail pipe. Awesome communication with text and pictures and links. Just a terrific experience all around. Thanks guys! You totally rock!

Ma
Review №16

They replaced valve cover gaskets on my Titan, they were extremely polite, professional and punctual. I will definitely use them again if needed.

Ro
Review №17

They have got some nice friendly people that work there and Greg Setzer is my good friend I have known him a long time

j
Review №18

I had just replaced my knock sensors and in doing so had triggered a lot of computer errors. I thought I had really screwed up my truck and took it to ProFormance to have them take a look. They quickly realized I had triggered all of these errors by not disconnecting the battery when I worked on it. They also replaced my exhaust pipes while there and had me in and out all in one day. Great service and very professional workers.

Ba
Review №19

I’ve been a customer for five years. Always quality service!! I will continue to have my vehicle serviced at ProFormance Car Care. They are professional, courteous, and honest.

Do
Review №20

Thank you Proformance for the attention you gave my husband and I. Moving to a new area is stressful enough so when our car wasn’t starting, it was another stressor added to the list. Proformance went above and beyond to help us. We are very grateful for your kindness, honesty and attention to customer service. God bless you!

Ma
Review №21

Great place to take your car for service.

We
Review №22

They are the best! The are very honest and actually care about the customer! If I could give them 10 stars, I would. The staff is top notch!! Dont take your car anywhere else, you wont be sorry!

Ka
Review №23

When my Honda Pilot needed repair my son recommended I let the guys at ProFormance Car Car take a look at her. He had used them a few times for service to his Mustang & was happy with the results. My Pilot doesnt look like much at the moment (she needs a new paint job), but she has everything I need & more & Im very proud of her. Ive never been attached to a vehicle before, but I am very attached to this one & wouldnt let just anyone work on her. Her problem wasnt something that showed up on a diagnostic computer. They had to use their mechanical knowledge to take her apart & figure out the problem. The guys at ProFormance diagnosed her with a mechanical issue & fixed her very quickly. I didnt have to call them to check on their progress, because they kept me informed. They were also very understanding when I couldnt pick her up right away. They were always very nice & respectful, & they didnt talk down to me because Im a woman. They explained everything in detail & answered all of my questions. Its been a few days since Ive picked her up from Proformance Car Care, & she is still running better than she has in years. Very pleased with the overall experience; would recommend them to everyone.

Ma
Review №24

They were absolutely wonderful and quick. Took my car in and they finished it the same day. Everyone was really nice and helpful. Would definitely recommend.

Sa
Review №25

Greg and his staff always take great care of us. Honest and dependable. Highly recommend.

Ma
Review №26

Service is always excellent. I have been going to this shop for many years.

Co
Review №27

I took my truck in for a exhaust job and told them what I wanted and how I wanted it to sound and they did exactly what I ask my truck sounds just like I wanted it to and got it done on the same day I would recommend them 100% thank you proformance for such great work!

Do
Review №28

We have used ProFormance for work on two different cars. The folks at ProFormance are both friendly and professional, honoring their time and price estimates. When checking out the cars, they let us know what needed to be done and provided online photos of the problems. Their advice has always been good, and they make the experience like talking with a friend. I highly recommend them.

Ch
Review №29

Quality work at great price with outstanding service.

Ch
Review №30

Fast Friendly professional service!

St
Review №31

These guys are very straight forward and up front with dealing with issues. Im also very appreciative that they made the extra effort to get the car back on the road the same day.

Ed
Review №32

Always do excellent work. Honest, always friendly and courteous . Great place. I would recomend them to anyone.

Ma
Review №33

I was very happy with service I received. I have brought both of my cars there (Mitsubishi Evo and a GTI). Craig helped answer any questions I had plus I like how they send numerous photos and videos.

Gi
Review №34

The team at ProFormance displayed excellent customer service and properly set my expectations regarding the service of my vehicle. They were sure to call and confirm before doing any work on my car, and Greg was kind enough to drive me to work upon me dropping my vehicle off at his shop. Although I do not look forward to any car issues, I do look forward to taking my car to ProFormance for any problems I may have.

Ji
Review №35

Such friendly people, service is exceptional and pricing is fair. We have had our vehicle there on several occasions and always the same. I would recommend performance pro care any time.

Ge
Review №36

I called for an appointment, and my car taken in reasonably close to the appointed time.The work applicable to the mileage was printed out and the Mechanic went over it with me, making recommendations. I was given the computerized list to keep.He then performed the work, came back and gave me a detailed document of all the work performed, presented the bill which was most reasonable, and when paid, gave me the paperwork in a folder to keep for warranty coverage proof.The atmosphere is pleasant, my Mechanic was thorough and cared about his work, and about me as a customer, and it showed. I appreciate this shop, its owners and employees.

Ci
Review №37

Their A+, being the Best in Car Repair, Maintenance, Quality Parts, Respectful Workers & Informative Answers given to me taking time to explain my questions on repairs without trying to over sell me! That Really Means a Lot to Me!They took pictures of the parts needing repaired or replaced & emailed those along with explanation of whats wrong with it. Why would I go anywhere else? Thank you Very Much Proformance Car Care Center! Cynthia C.

Mi
Review №38

My vehicle broke down just outside of Dothan, about an hour from where I live. The guys at ProFormance let me tow the car to them, and then let me leave it with them for four days while I hunted for someone to tow it back home. They did a preliminary diagnosis, created an estimate, and let me take up space without charging me a dime. Very kind and fair, highly recommend!

Je
Review №39

Very honest ppl. Ive dealt with them for years an have always left satisfied. Except for when they told me i needed a transmission.... worse news ever. It wasnt their fault though.

Ch
Review №40

We own older vehicles which require maintenance and repairs. We have been very pleased with this shop. After each visit, we receive a phone call a few days later to check to see if the problem was truly corrected. They seem fair in their pricing. They are timely.

hu
Review №41

Greg and the team go above and beyond. We broke down 700 miles from home. Throught the entire process the staff remained professional, courteous and kept us updated. So much more than just another auto shop...

Fr
Review №42

Great shop, good customer service and knowledge technician, got my F350 running great thanks Greg .

Da
Review №43

The quality of work and professionalism is better than what I experienced from the dealership here in Dothan. I am totally satisfied with their work and the time it took to fix my car.

R
Review №44

Fantastic experience! Fast, efficient and honest service! Even had a follow up from the store owner to ensure satisfaction with service and assistance! Definitely will be back!

Je
Review №45

I love this place! I feel like they are trustworthy and have great integrity. They saved me $1200 once because the Honda dealer quoted me $1700 for a repair (where much of what they said needed to be fixed didnt), and Proformance fixed my car for $500. That repair is over a year old, and we have had no further problems with it. They only fix what needs to be fixed. They dont create issues to make money. They do good work. There have been a few occasions where they have fixed something small and not even charged us to do it. Aside from having outstanding work, they are extremely nice and go above and beyond for their customers. I wont go anywhere else!

Wa
Review №46

Been going there for several years they do great work most of all theyre mechanics you can trust

Br
Review №47

Fast and great service! The owner text me to make sure everything was okay with my car after they fixed it! Definitely recommend!

yo
Review №48

Dothans worst workshop I do not recommend going there and had the worst experience with them, I took my car for something simple, a change of oil and wipers and my car left with the damaged electrical system, my car was in perfect condition when I left it with them and when I returned it, the car had a damaged electrical system and thats not all. Going to where they are not responsible for the damage just did not solve the damage that they did to my car. It is a workshop that takes your car well and it goes out of order.

Sa
Review №49

Not my real name...Greg and Craig will know that Im the owner of an ancient white Chevy Astro van with over 270K miles. The van would hardly stay running upon startup. Over all the motor ran poorly. They found the problem components, called and let me know what the trouble was and after deciding on a plan of action...they did it! The van runs beautifully and I couldnt be happier. Good, honest work...this is a garage I will visit again and again. Thank you for your competent and professional work...I am very happy!

Me
Review №50

Friendly and quick service. Always helpful and proficient.

Jo
Review №51

Needed new pipes built for my truck and they did that at a reasonable cost plus the people were real nice too Ill go back when I need more work done

be
Review №52

They took really good care of me at proformance! They do an awesome job! Highly recommend them!!

Ki
Review №53

Im always pleased with the work and friendly people

te
Review №54

The service was fast and the problem with my car was repaired quickly. The staff listened well to the symptoms of the problem and made me comfortable with their ability to get the repair done right.

To
Review №55

Great service, truck looks great... They really made my Truck look awesome...

Gr
Review №56

This is the only shop I trust with my older car. I get an honest estimate, alternatives if the cost is high for the vehicle I have, and work that is always stood behind.Sometimes things happen and a repair doesnt work out. Thats life. On the two occasions in the past years when a repair didnt go as well as expected, I NEVER had a problem. I just went back and they made it right.And to finish this, there have been several times where my son didnt know what was going on with the car and he just drove it to the shop. Often, they would reconnect a sensor, or a hose, completely at no charge and send him on his way.

An
Review №57

Great place to bring your car for service. I have been coming for a while now and the service is prompt and nice !!!! Bring your car to Mr. Greg and the crew and ride off happy !!!!

ke
Review №58

Been in for service several times and was very pleased with service I received . I really appreciate their warranty on their work. Highly reccomend.

Mi
Review №59

In and out very quickly, excellent service and advice.

Ki
Review №60

I never take my car anywhere else. They give u a full diagnostics of your car for a simple oil change and always tell you the truth and not try and scam you out of money and the customer service is great!

We
Review №61

Greg and his team are the best around I would trust them with any car or truck. True professionals

Ja
Review №62

Love this place. Reasonable prices and honest, trustworthy mechanics. I wont take my car anywhere else, including the dealership.

Ci
Review №63

The best! Only guys I trust my car with

Wa
Review №64

Honest, dependable and professional. I have been a customer for many years.

Ma
Review №65

The guys working here are fanominal, theyve fixed each and every issue ive had on my vehicles but the thing that separates them from the rest is the fact that the owner, Mr. Greg takes time out of his day to text or call you to make sure everything is still running smoothly months after.. i recommend proformance car care to anyone in the dothan area

Mi
Review №66

The staff at ProFormance are all Friendly and very trust worthy. They give you professional service at a reasonable rate.

Je
Review №67

Greg and his team have always taken great care of all our automotive needs, theyre reliable and trustworthy!

Be
Review №68

Very nice people

Mi
Review №69

The best automotive repair shop!!!!!!!!!!!!!!After going to two dealerships and being told they didnt know what the problem was and asking for more time and labour to investigate, This shop did a super job to figure it out and take care of our car.

Jo
Review №70

Great service, great people, great surroundings. Professional operation.

Ro
Review №71

If you need mechanic work this is the place to go! AAA certified, they take good care of your car

ca
Review №72

Very knowledgeable people

Ja
Review №73

Great customer service. Have been using them for awhile now & I trust them with my vehicle.

Ja
Review №74

I will not use any other auto service business. Greg Setzer and his team are excellent and I know Mr. Setzer to be honest and full of integrity.

Ja
Review №75

DONT TAKE YOUR VEHICLE THERE THEY ARE CROOKS, TOOK MY VEHICLE THERE FOR ALIGNMENT AND THEY TOLD ME MY WHOLE FRONT END WAS WORE OUT. AND ALL THE FRONT END PARTS WERE NOT EVEN A YEAR OLD. ONE OF THE PARTS WAS NOT EVEN ON IT A WEEK YET AND THEY TOLD ME IT WAS BAD. WHEN CONFRONTED ON IT ALL THEY COULD SAY WAS DONT BRING YOUR CRAP HERE!

Wa
Review №76

Proformance Car Care is a top-notch business

Ta
Review №77

Great service, price and fast service. I will never go to any other place if they offer the service.

Da
Review №78

Great service for your automotive needs

Je
Review №79

Great place and great staff.

De
Review №80

Great service, honest people.

MR
Review №81

Great work good people

Sc
Review №82

Had an appointment for 3:00 at 3:30 my car was still not being worked on. After asking the guy at the counter when they were gonna get my car in he told me that if I couldnt wait they didnt need my business.

Ar
Review №83

Best service ever..

Mi
Review №84

Went to get truck checked

Bu
Review №85

Very professional and friendly.

Wh
Review №86

Excellent!

Information
16 Photos
86 Comments
4.8 Rating
  • Address:3369 W Main St, Dothan, AL 36305, United States
  • Site:http://proformancecarcare.com/
  • Phone:+1 334-671-3083
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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