My battery had died and I was panicking lioe crazy. I called to get a quite on a battery and was quoted $199 at orileys. I called NAPA and Ben had greeted me here with a battery for $149. He took great care of me and even helped me install my battery since I had no idea how to do it. If your looking for someone that will take care of you and treat you with amazing customer service. Go see Ben Kennard.

Very friendly and courteous and helpful staff great selection of parts

This store always has what I need and the staff are knowledgeable and friendly. If I ever find myself in one of the parts stores that start with a vowel, I almost always regret it and end up at napa anyway

Best Auto part store in Dothan!! The staff is the best in the business and I have never once had an employee here at this store answer the phone while I was doing business with them at the counter.

This store where you can genuine parts, also, any type of tools that you need& cleaners for your vehicles.

Good variety of items for fair prices

Went in to purchase a gift card for my Father for his birthday. The guys at the counter said that the gift cards they have won’t work with their system. They said they always have problems with their gift cards. Yet they have gift cards still displayed on the counter for purchase. Told me to come back Monday and talk with a Mgr. The birthday is TODAY. Who does business like this? Ridiculous. Great way to run off a family of customers.

I got in to my car on a Saturday, 1.11.20.... Very bad weather on the way.... Car would not crank...No power. I knew it was the battery. I have had car for 4 years, so, the battery in it, I found out, was the original...A gentleman jumped me off.... I headed straight to NAPA. I had stopped in before, and, gentlemen were very helpful in picking out & installing the correct windshield wipers for my 2013 Nissan Altima. They did the same for my new battery. These men were so helpful and really concerned about getting me back on the road... Thanks, again, for all your help !!! YaLL are awesome !!

Got me going. Even gave me a free hat.

Great service. Great People. Great prices. Best auto parts place in Dothan.

Larry the Commercial sales rep took the additional time to chase down a lead for an obsolete part to repair an impact gun I have had for more than 17 years. He kept me informed and gave me solid advise to try to save me money. If he is willing to do that much leg work for just someone that calls in I can imagine that he applies that much effort for anyone. Id recommend this location and staff to friends and colleagues alike.

Good service

Multiple calls revealed that their employees from other worlds. Attempts to give them money in exchange for needed parts were thwarted by ignorance & stupidity. Advance had it & delivvered it

Great customer service and tools or accessories.

Nice staff. Very helpful with my problem

Good prices. Only folks in town with peripherals for AUTO LED systems. I.e.: resistors, relays, etc.

Beautiful, fully stocked store with extremely friendly friendly and knowledgeable staff.

Soooooooo glad to have Napa back in the area,,,,,,top quality Parts and service,,,,,wooooooo hoooooo!

Only place in town that could at least order my part

Helpful staff went above and beyond to make me happy!

Great service! Very honest!

Custom service is garbage they were completly rude and could care less about resolving a mistake they made

Great people for helping good people

Very friendly sales people seem to be very knowledgeable and helpful.

Very nice and extremely clean.

Nice clean store.

Got the parts I needed and if not in stock was there in 2 days

Friendly people. Had the parts I needed.

They really know what to do

They are so friendly and helpful

Very nice store and staff

The cashier was not very helpful.

Great service

Too expensive

Very excellent. Very good attention