Love my new girl..yall talk to Amitri she is amazing pretty much did everything before I even saw the dealership she is efficient and honest and just made it a truly wonderful exciting experience. Oh and make sure yall tell her I sent yall

I was waited on immediately and they started quickly on fixing my tire and getting me back on the road. They were really nice the place was clean and had drinks and snacks for you if you wanted them and a TV to watch while you waited. Which was a short wait time til I was on my way again.

Great personable service. Come here to buy and service your vehicles made right here in the great state of Alabama.

As always, Hyundai service department deserves the Five star rating. My 2015 Santa Fe service was conducted timely and I was informed of items that needed attention.The customer service treatment was awesome! Y’all have a wonderful team and I always feel welcomed and at home when I bring my Santa Fe in to be serviced.In addition, I always leave feeling assured that my Hyundai was in good hands thanks to the professional care your team provided.In conclusion, I will always remain a faithful customer and appreciate all that your service department does to keep me and my car “on the road”. Overall, 5 Stars Plus, Plus!!Sincerely & respectfully,Joy Moseley

Great customer service,love my new car.

The sales person Michael had outstanding customer service, financial department as well everyone was so friendly and polite We Thank You all for outstanding service. I will recommend you to everyone.

Ive been satisfied since I purchased my car. From sales to service, Hyundai of Dothan has taken care of me with a smile. Im on a fixed income. The plan I was able to afford on my Sonata; allows me the confidence & warrantied work from them. Why take your Hyundai anywhere else except home!

Jason Bodden is a great salesman. He made everything so easy and exciting for us. If you are serious about buying a new car, he is the one to see. It was such a pleasure doing business with him.

My customer care representative was very nice and stayed right on top of giving me updates on my cars progress. She was awesome.

Donnie Jordan is the go to guy at Hyundai of Dothan. We purchased my wife’s 2020 Sante Fe and a few short months later, purchased a 2022 Elantra SEL. Donnie helped us with both purchases. Once you are a Hyundai owner, you really are treated like family. Go see Donnie Jordan at Hyundai of Dothan.And tell him Henry Mancil sent ya!

Donnie Jordan is an amazing salesperson!He goes above and beyond to put you in the perfect car.He helped me repair my credit by getting my first purchase of a used Hyundai and in 8 months I am driving a new Hyundai!Thank you Donnie and the whole staff for working so hard to get my loan and car!

Officially joined the Hyundai auto owners status! Great service..!

Nothing against Hyundai but there person who answers the phone HEATHER needs a little more training on customer service. Rude rude rude

Great service and knowledgeable salespeople.

Very nice and good ppl

They done a great job on my car ...

The service has been really good so far. Theyve helped me out quite a bit on getting me a new car. So thank you Hyundai

Absolutely wonderful experience! My husband Jeremy and I will continue doing business here! We were well taken care of, received an awesome deal on our Sonata (fully loaded), and overall a wonderful business transaction! Emily Ingle was our sales person, and she is a literal Saint. Truly went above and beyond in every way!

Very satisfied with our 2019 Hyundai Elantra that was purchased in July 2020. Super great staff, and service department. Would recommend everyone to give Hyundai of Dothan a first option for everyone shopping for a new or an upgrade. Staff will go above and beyond to help get shoppers into something nice, and affordable! Ask for Donnie (D.J) Jordan!

Good customer service, but the wait too long.

Top down the best! They helped me when another dealership didn’t!! I will from now on make the 45 minute drive out of the way instead of what is closer!! Best service and thanks to them for fixing my car!!!

Go see Donnie Jordan he will do you right

Very friendly and went out of there way to take of everything I asked for. Great staff will do business with again. Very happy in all.

Sales guy encouraged my spouse to sign for me while I was out of town. Had to come back in to redo every bit of paperwork. That paperwork was incomplete and incorrect, so we had to wait even longer to get it taken care of. It took almost a week to get floormats for our brand new car.Dont use TrueCar, they charge the dealership $300 for the sales lead which gets passed on to the customer, even after the price is negotiated and agreed to. Ask me how I know.I dont regret the purchase, but I certainly regret the choice of dealership.

Emily, the salesperson who helped me, was great! Pricing was good, and amazing vehicles! I am so satisfied with my Palisade 2021

I have purchased 3 cars from here and each time was a GREAT experience. Donnie Jordan is a great salesperson and everyone in the dealership is easy going and wonderful to work with.

Fast friendly service. The staff was very helpful! Will definitely be going back!!

This place is great. Went on a test drive with Jason and it was the funnest test drive that I have ever been on. Sharon found my SUV and my fiances car in less than a day. I know that this might not be the case for everyone, but you should check them out. We bought 2 cars from Jason and we love them.

Donnie Jordan rocks when it comes to sales.He is the real deal.He was friendly and helpful and I felt like he cared.I bought a car from him year before last and then a year later he put me into a brand new car.He worked very hard to make it happen.I also have to send a shoutout to Sharon Ward as well. She also worked hard to get me into my new ride and she is a super person.I will always go there for my vehicle purchases and ask for Donnie Jordan!!!!!

Great customer service!! Go see Donnie Jordan if your looking for a new vehicle.

Every time I call to schedule maintenance on my vehicle or get something fixed it’s always a mess. I have multiple warranties and packages but someone always tries to tell me that I don’t. Clearly I know what I have considering I have the paperwork to it all. So if I have the paperwork someone there should too along with it on the computer system. Maybe one day when I call they will get it figured out and it won’t be such a mess.

Emily Ingle was our salesperson last week when my husband and I bought a used Elantra. Emily was great to work with. This is the third auto Ive purchased from Hyundai of Dothan, and Emily is the best salesperson Ive dealt with. She was friendly, and answered or got an answer to all of our questions. She went back to management to get the deal we wanted.

Came in to look at a few cars even though it was pouring rain with my parents. Emily was near the door to greet us even with the terrible weather. She let me try out a 2021 Tucson and I fell in love. There’s plenty of room for my family and my sister’s new son! She was incredibly nice and went out of her way for my family with this usually stressful process. She was very professional and friendly. Emily made sure that we were taken care of with any questions that we might’ve had or any concerns. Kevin was also very professional and kind when taking care of us. He explained everything in depth and went over everything. Thank you guys! My parents will definitely come to you for their purchase of their Tucson in the future. 🤩❤️

No problem with our sales person Emily Ingal she was great but the back an forth having to bargin with the sales manger was really ridiculous. They might sale more car if they could speed up their processing time.

3hrs waiting for the service but stayed nice customer lounge and watched tv. Kind staff to explain all issues.

Great Customer Service and Parts are awesome

Super frustrated with how I was treated. The only reason Im offering two stars is the first sales man I worked with, Jason, was friendly and helpful. I appreciated the way he handled our interaction.Jason passed us along to a man named Donnie because we were looking for a used pickup truck, and apparently Donnie is the truck specialist. He showed me a couple of vehicles, did not let me drive them, failed to explain why we couldnt drive the vehicles, and then tried to force a sale of a new Hyundai (that had 4,800 miles on it). The sticker price was around $31,000, but he wanted us to pay over $37,000 BEFORE the tax, title and license. He refused to pull the paperwork on the truck we were looking to purchase and instead tried to negotiate more on the vehicle we had NO interest in. We told him we were looking to lower our payments from $600 a month and he came back with a $1,000 a month payment (again, on the vehicle we didnt even want). Very dissatisfied with everything Donnie did. He had no interest in speaking with me (about a car that would be purchased in my name), but instead kept trying to do business with my fiancé. He ignored EVERYTHING I told him I needed and then spoke to me like I was stupid when I insisted that he wasnt addressing my needs.TLDR: Ask for Jason. Avoid Donnie.

My 3rd Hyundai from this place they have exceptional service!!!

Almitra Mcgriff is a wonderful and kind sales person! Go see her for all your car needs! You will not regret it!

I purchased a 2021 Palisade from a young lady name Almitra McGriff, who made the entire purchasing experience the best that I ever had. Go see her to get your vehicle.

The staff was very courteous very attentive to our needs and very patient with us it was a joy just to spend time in the showroom with them keep up the good work

Turley one of the best places to buy from,sales person was Great Edward Lewis. Thanks 😊

I had a total of 3 recalls I was alerted on I needed to handle. I then contacted Hyundai in Dothan Alabama online to schedule my appointment. Brought car in on September 15th at 10:30 am to be handled. I had to call the store at 4:50 to see if it was done to have someone bring me to pick it up. Once I got home I looked at the paperwok. It only stated one recall was fixed, stop lamp and maintenance of car was done. Nowhere does it state what maintenance was done. Yet first service listed is worded same as one of the recalls. How do I know the other two recalls were actually done? Why is one service listed exactly as one of the recalls but nowhere in similarity of other two? Nothing listed on receipt done similar to other recalls. Yet in recall system the other two recalls no longer come up in system. Yet paperwork doesnt state any wording as to other two similar recalls. Therefore if I go to sell it I dont have paperwork stating any work being done even anywhere close to other recalls.

I doubt this review gets posted but this is how I feel over all about Hyundai. For starters (not that important but still) I recommend someone to them and they also purchased a car 3days after our purchase. We never received the reference a friend cash yet they got another customer. What happened next. I had only had my car 15 months when the motor had to be replaced. Thankfully it was under warranty. However the reason my car went to their service department to begin with is because it completely shut off going down the road. My husband put it in park and restarted the engine. Yet the air conditioning had stopped working. Long story short the car went to the shop they found trouble with the motor and replaced it yet my air conditioning was not under warranty nor fixed when it came from the shop with over 1200.00 worth of repair bill waiting for me to pay to fix it. I live in the south it gets hot. Here I am with no A/C but a new motor. Saved up to repair the a/C and by this time I need breaks as well. Mind you I have had this car less then a year and a half and still have to make payments on it. Could I trade it in... why yes for 125.00 more a month in car payment. So there is this. I saved up enough money to fix the needed repairs. I did receive a 10% discount on my total bill. I suppose that helped. Would I recommend Hyundai for any other relative or friend. I highly doubt it. I am very much disappointed in my experiences as a whole.

I enjoyed my visit today for my vehicle services Kate was my helper in service department shes always nice to me .she hot me in & out .

Friendly place, low pressure, and the pace was just right; from test drive to purchase.

Three weeks ago I decided to stop in at Hyundai of Dothan. I had never personally done business with them but I met Mason Johnson and he showed me an SUV that was just what I was looking for. For about three weeks he called me every time they got a Palisade on the lot. He worked with me to get one that worked with my budget as well as my likes and dislikes. I can not begin to say just how well I have been treated by Mason and the staff of Hyundai of Dothan. Thanks Mason Johnson!

Almitra is the best...professional and courteous. Go see the Queen of car sales!!

Nice experience, smooth and wife (owner) very pleased.Treated very well. Mpg is what is on the sticker - depending on how heavy ones foot is. Have to get the feel of the transmission. If you feel it shift - ease off a bit and let the transmission do its job. I never feel it shift (30mpg/city and my wife always feels it shift (26?mpg/city) - learning curve.I have seen 37 and 39 mpg on hwy depending on the gas. It seems to get better mpg from lowest grade Marathon and Shell.

Jason is one of the best salesman at Hyundai of Dothan Al . Excellent prices and customer service and great vehicles .Just ask for Jason 👍 🌻💛🚛🏎️🚗🏍️

Great, my second time there and they are always trying to give you the best deal for best price.

Quick, friendly service from check-in, to wait time, and a great price on the service made for an outstanding visit.

Highly recommend! My fiancé and I have now purchased 2 cars from Hyundai of Dothan with minimal speed bumps! Everyone is so nice and accommodating. Special shout out to Donnie Jordan and Sharon for working SO hard this last time to get me in my well deserved mom car!

I was greeted with a large smile and after determining that what was needed I headed to the waiting room. Everything was bright and clean. Drinks and snacks available. My wait time was only 35 minutes and i was off to complete my errands for the day. A very pleasant visit.

Loved the excellent service. Ed and Emily were a great tag team of Sales Professionals. It was actually a fun and enjoyable experience. Thank you for being part of our most excellent journey. Merry Christmas

Prior to leaving I asked for a copy of my paperwork from my previous visit and the copy of the paperwork from my current service (5/29). Mind you, the receptionist had the paperwork in her hand. However, she verified my email and stated she would email them over to me. I have yet to receive the paperwork. Yet, I have received other emails from dealership inquiring about my recent visit since 5/29/20. Where i do business, I expect full transparency. The visit back to the dealership on Friday was not one of my doing, it was out of an error that occurred on the service that was rendered on Wednesday that caused me to have to bring my car in.

Go see Emily!!! She is the absolute best. She continues to help you way after your purchase highly highly recommend her!

Donnie was awesome.

The service department is incredibly helpful and informative. Hyundais warranties for owners are incredible! The deals offered and sales department are great too.

We live in Panama City, FL and we drove to Dothan to buy the car. We were so impressed with the customer service, we drive all the way back to Dothan just to get our oil changed. They remember us when we walk in, we talk like weve known each other for years and we actually enjoy getting our car serviced.

Wonderful. Great people, and always excellent service. Very happy with my new Kona.

Recently purchased a Veloster took it in for its initial service was an awesome experience Ashley did an excellent job. We dont get to hear it enough in our business I also am a service advisor. Great job thanks a lot

Purchased this car from Hyundi of dothan - exceptional service department! Thank you Hyundai of Dothan!

The Service Manager is very professional and will discuss any issues one on one with you. Thanks for your professionalism and your communication.

Just 5 more minutes turned into almost 3 hours.

Best customer service, hands down..

I was able to get a quick appointment there and excellent service.

The Hyundai dealership in Dothan Alabama is a good place to get your vehicle fixed. They have very friendly service and their prices are not bad either!

Great experience they didnt fix the steering wheel shaking when you hit the brakes... Have bring it twice dont bringing again for the same problem!

The team at Hyundai takes great care of you and do the best they can to help you acquire a vehicle within your budget.

My experience was horrible! It has been 3 weeks and I still have not received the paperwork needed to purchase a tag. My car was never detailed and after 3 days of buying it the heater took a long time to warm up. That resulted it being placed in their shop for 5 days. It should have been detailed then but no they called me to pick it up and stated I could bring it back at any time to be detailed. Also, I only received 1 key and my back seat has a spot that looks like it does not have any insulation (cushion) and they stated they would have to see what the sales manager said about it getting repaired. No one never reached out to me regarding the matter of the back seat nor the key. My cousin bought a vehicle @ Hyundai in Enterprise and was able to get her tag the same day. I was overcharged for this vehicle its listed on my paperwork and was also charged for the lifetime warranty which I was never informed( I ) the customer would have to pay for, my understandings was that the dealership provided the lifetime warranty. Go to Enterprise I would not refer this dealership to my worst enemy.

Service department was great. Fast service. Update 8/21/18 bought a new car from them. Marcus was my salesperson. He and the entire staff went above and beyond. Thanks again!

Dont believe their prices on Facebook Marketplace!!!!! Drove from Enterprise to look at a car just to find out they REALLY wanted $5k more!!! The excuse was they HAD to just put a price on there. Heres a tip.......DONT PUT A PRICE DOWN UNLESS ITS AN ACCURATE PRICE!!!!! After we left the lot the Marketplace price was immediately changed. Will be contacting the BBB about this shady business.

Great service. But if you want to spend cash, they wont call you back. They obviously get a percentage of the interest you pay with your payments. Therefore they encourage poor saving habits.NEVER LEASE. AND ALWAYS PAY CASH... BUY WHAT YOU CAN AFFORD!

Nice friendly staff. Great product.

Bought my very first vehicle on the 27th of March. The woman who helped me her name is Storm. She was awesome, very patient and took extra time to explain everything. I wanted a Hyundai because they have great vehicles and a longer warranty on their vehicles then any other dealership. Thanks you for all your help Storm!!!!

Very Professional Staff And Friendly I Would Highly Recommend This Dealership

Kyle was great!!! So was everyone else!!!

A dam door handle shouldnt cost $510.00 just to replace.

Very good service got car back quicker than expected

Hyundai of Dothan is the absolute best car care center anywhere! Everyone is always so very nice!!!

The best customer service

The staff was very friendly and helpful. Did everything possible to meet our needs!! Loved the experience there!!!

I was surprised at how well I got along with the staff. While they didnt have the greatest selection, they were willing to work with you to get what you wanted. No experience with their service or parts departments, but can speak for the rest of the dealership when I say Id go to them before heading to another dealer for a new vehicle.

Great sales team. Glad we bought from Hyundai of Dothan!

Super-helpful and professional on two visits. No pressure salespersonship -- never asked for full-on personal info right off the bat -- very flexible easy to talk to. Look forward to doing business with.

Always so nice when you go in for service!!

We purchased a 2019 Hyundai Elantra for our daughter from Parks Hyundai in Gainesville (PHG) in May 2019. In October 2019 her car was taken in to PHG for a prepaid maintenance service. Her oil was changed and everything was checked over and given a clean bill of health. On January 2, 2020 while traveling home from Pensacola (Christmas break) back to Gainesville (college), her cars check oil warning light came on, then her check battery light turned on, and then her check engine light turned on. All of these lights turned on in rapid succession within a 10-minute time frame. After the Check Engine Light came on, the car just stalled out and quit in the middle of the interstate (I-10)--leaving my daughter and I vulnerable to a potentially fatal disaster/accident. Fortunately, we were able to contact Hyundai Roadside assistance and they towed us to the nearest Hyundai dealership which was Hyundai of Dothan. We rolled in around 5pm and they were closing up their service department, but were kind enough to take a look at the car even though most of their technicians were getting ready to go home. They showed us that the oil drain plug was missing and because of this, all of the oil had leaked out along the highway resulting in the engine locking up. They advised us to call Parks Hyundai in Gainesville the next morning.We called PHG and spoke with Ken Irvin (service mgr) and John Lanza (gen mgr) several different times and they refused to take responsibility for the loosened drain plug & refused to even work with us to get the problem fixed, citing vandalism. We contacted Corporate Hyundai who eventually denied our claim for repairs because they stated the issue was not due to a manufacturers defect so was not covered by our NEW car warranty. Basically, no one from Hyundai was willing to help us. Except for Mike Evans, the service manager at Hyundai of Dothan. After several weeks of us going back and forth with Hyundai Corporate and Parks Hyundai of Gainesville, he was the only one who was willing to help and went above and beyond in order to make things right for us. I also want to add that while we were waiting for my husband to pick us up from Dothan the night that our car broke down, the staff at Hyundai of Dothan were extremely kind & sympathetic--after hearing our story, one of the employees went and bought us dinner!We cant say enough good things about Mike Evans and his service staff. They were all very helpful and once we were able to get the repairs covered by our auto insurance, Mr. Evans helped us locate a new engine for the car and one of his technicians (Pasha) worked on it over the weekend to have it ready for us. Mr. Evans and Hyundai of Dothan helped restore our faith in humanity. They were a beacon of integrity and kindness in the midst of a very dark & disappointing experience with the Hyundai Brand. After this experience, we would be hard pressed to recommend purchasing a car from Hyundai--and definitely not from Parks Hyundai in Gainesville. Our overall rating of Hyundai is dismal to say the least. No representative from Hyundai was willing to help us except for Mike Evans of Hyundai of Dothan. We highly recommend Mike Evans and his service department of Hyundai of Dothan. Great service and very Honest & respectful.

A great group of folks from the Maintenance Technicians to Sales staff. Seven years and still counting with them.!

Ashley and Steve did a great job for my car.... Paul Byrnes

I purchased a 2016 Hyundai Elantra . Great salesman, great service .

A good place I give you a 5

Donnie is the best!!

They got my car in and out, with full repairs, in record time. This is of great importance to me since I work in outside sales, and must have my car for work.

The Hyundai Company are awesome and this dealership and staff are the very best group of people to work with hands down. They work very hard to meet your every need in automotive sales, parts, and service. Thank you so very much Hyundai of Dothan.

This service department is always on top of their game. Easy to work with and prompt.

The service and people are awesome here. You really couldnt ask for anything more from a service department or car dealership! We have bought 3 cars from them!

Great working with Donnie. Make the trip to Dothan.

Very inviting atmosphere! Fantastic people to do business with.

Went there with my cousin to pickup his car. All the staff was amazing nice.