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Glass Doctor of Dothan
539 N Oates St, Dothan, AL 36303, United States
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Glass Doctor of Dothan
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Ri
Review №1

We had them come out to do an estimate to replace windows. They were incredibly professional and not pushy. They even recommended a cheaper option that saved us literally thousands of dollars.When it came time to do the install, they were quick, thorough, and communicative throughout the whole process. They were unfazed by a curious dog. They cleaned up expertly as well. Well be using them again in the future and we cant recommend them highly enough.

Ch
Review №2

This was the third windshield we have had replaced in the last five years. Workmanship has always been great.

Sh
Review №3

They did a service call for multiple windows and had it done quick. No mess left behind. Price was even better than expected. Thanks guys.

li
Review №4

Nice people! Fast service. Reasonable price

De
Review №5

I was able to set up an appointment and they were able to get my windshield fixed just the way I wanted it done. I wanted it to be just like it was when it came from the factory. No complaints here! Thank you for being professional & on time.

Te
Review №6

My driver side mirror was broken and they fixed it that same day. Very professional and quick response. Great place to take your vehicle too.

Jo
Review №7

I had an appointment scheduled but was not feeling well . They came picked my car up fixed the windshield and returned my car all within the same day ! The entire experience was great and I feel they really appreciate my business ! Thank you again for going out of your way to help !

Ri
Review №8

Thanks for the wonderful job replacing the windshield on my motorhome. You guys are the best!

Pa
Review №9

I obtained a quote from a different company to replace one window in our home. They wanted more than $1,000. I also requested a quote from Glass Doctor and that amount was far more reasonable.I placed my order with Glass Doctor. Once the glass was available, Travis & Andy from Glass Doctor came to our home and replaced the window. They were professional, answered my questions and completed the replacement in short order.I was pleased with them and would recommend them.

To
Review №10

Glass Doctor of Dothan, AL replaced the glass in three windows in our home. The whole experience from sale to install was quick and pleasant. They even saved us quite a bit of money! It is so refreshing in this day and age to deal with a business that has integrity and takes pride in their work. I highly recommend checking with Glass Doctor for all your glass repairs/replacements!

Ri
Review №11

I have always been pleased with Glass Doctor. Great work.

Mi
Review №12

Very professional. My mirror arrived within the time frame it was promised.And I Love It!!!

ja
Review №13

Top of the line service. The tech MARK does first class work he is always nice to the customer. The owner and her staff are very knowledgeable. It is a pleasure to do business with them

Ch
Review №14

They were quick to set up an appointment, and quick to call and reschedule due to the weather. Very professional and honest technician (we werent home but he had great communication and let me know where he was, when he got there, and when he completed), and did very clean work.Looks good and I dont expect any issues with it, but if there are I believe theyll handle it quickly and fairly! Good company with great people! Will use again if needed on the other vehicles.

Ma
Review №15

Went and had my windshield replaced. Literally 2 days later with the temperature change I had the moulding popping out as if there is absolutely no adhesive one several sections. Called to see if I could pop in so THEY COULD FIX WHAT THEY ALREADY HAVE BEEN PAID FOR.... and was told they were too busy and Id have to come in another day, gave my info so they could call and let me know when to come in... been about 2 weeks and havent heard a word, literally something that should be a MAYBE 10 minute fix is obviously to much for them to handle. Ill take my business elsewhere from now on!

St
Review №16

The staff is very friendly and helpful. They do quality work and are exceptionally fast.

Pa
Review №17

Secretary could not have been more courteous and kind. Very flexible with scheduling. The work was done promptly and professionally. I can recommend Glass Doctor of Dothan without reservation. I will call them again should I need their services.

D
Review №18

Excellent customer service. Professional and polite. Shout out to Blake for his repair job on my car. He was here on time, and finished the job quickly and professionally. He was very knowledgeable about what he was doing. He also managed to put up with two old ladies as his audience and answer all their crazy questions without an eye roll. lol I know where Ill head to next time I need a repair. Thanks

ma
Review №19

Glass Doctor replace my back Windshield in my car at my Resident. Thank you Blake you did a fantastic job of doing it I am one satisfied. Customer and I will be recommending any body who needs service. Thank s again Glass Doctor you all are the best

Ni
Review №20

All employees of the Dothan Glass Doctor store have always been helpful, curteous and professional. They are our only source for glass repair and replacement for our Dealership.

Ja
Review №21

They came out when they promised. Priced what we requested Unlike some in the area. They technicians were very friendly and the window looks great.

Ri
Review №22

They did a fantastic job during the whole process. I would highly recommend!!

Lo
Review №23

I really like glass doctor I will refer my friends cause when he came out he did it so prefect and he was very friendly and patients with the work he did( PUAUTO) TECH: HE KNOW HIS WORK 100% THANKS GLASS DOCTOR

Ja
Review №24

They came to our house to replace a large half round window above our soakers tub and were in and out in 35 minutes including cleaning up afterwards. Very impressed!

In
Review №25

The guy was very professional and he made sure we had another piece of glass to go into our house door, he stayed after to get the job done. He cleaned up the glass that had shattered.

Jo
Review №26

Very prompt, excellent service, and awesome folks to do business with. For all your glass needs call theGLASS DR

Sa
Review №27

Blake at Glass Doctor did such an amazing job replacing my windshield. He was on time, honest, and very professional. I’m so thankful he was able to replace my windshield so quickly.

Be
Review №28

I am well pleased with the service I received and I will recommend Glass Doctor of Dothan.

Lo
Review №29

They came out within a few days. Totally replaced my back window in under an hour. Did a great job! Also theres a lifetime warranty on that window. Guy was super nice. Ive used safe auto and this guy was just as good and it was 100.00 cheaper. Will definitely use again in the future!

Da
Review №30

I called and didnt have to take it in they came to my house and done it. It was quick and easy.

Ri
Review №31

They were reasonably priced and Blake was very nice and done professional work.

Du
Review №32

Some of the best all around people!

Su
Review №33

The tec cracked my new windshield and broke my rear view mirror while taking out a cracked windshield. I was stressing out when I tried to set my rear view mirror and it fell limp. And then I noticed a crack behind the rear view mirror. Called them and they sent out two guys and fixed the problem and replaced my mirror right away. Great company. Stuff happens. They will fix it. I think it cost about $225. It was done a year n half ago.

Mi
Review №34

The staff was very friendly and my replacement was done quickly. The windshield I received looks just like the old one. Highly recommend this company.

Ti
Review №35

Quality work at better prices than the competition!

Gi
Review №36

Friendly people. They are AWESOME!

Ti
Review №37

First of all..I didnt finish my review before it sent. So, the two star review was an error. I only called to get a quote. I dont need any negative feedback from anyone. My views are my views only...

Ga
Review №38

Took my car in to have windshield replaced and they had it ready in about 3hrs. Friendly staff.Would recommend this place to everyone. Reasonably priced as well.

Al
Review №39

I needed one side of a sliding glass patio door replaced and they were able to come to my home, take all the necessary measurements and order a replacement panel, without having to replace the entire door system. This saved me a lot of money since an entire replacement door was going to cost around $1500. Im happy that I called them.

Pa
Review №40

Quick, efficient and fast

Ho
Review №41

The people at the glass Doctor are pleasant, professional, and prompt.Love doing business with them!!

Mi
Review №42

Very professional and friendly service. Reasonable price with great work.

Ci
Review №43

You guys for very professional and you got us our plexiglass very fast

Wa
Review №44

Excellent and competent service

Be
Review №45

Great work and service

Ch
Review №46

Staff was super! From getting the quote, to scheduling, and notified me when my truck was ready. Quality installation and great warranty!Very courteous and professional!!!Chris B.

Ja
Review №47

Very professional and very friendly!! Have used them on other issues and have always had a great experience with them!!

Pa
Review №48

Very friendly and efficient!

ro
Review №49

Been weeks now and still no estimate on my window.

Ty
Review №50

I have never known a place to come early to get things done but these guys were it. I was still in the bed sleep when He called and then he sent a texted, which I appreciate because I dont like phone calls. He was quick and very nice and explained what he was doing and how long it was going to take. i gave him a 10$ tip for being OVER-ONTIME.service was FRIDAY 4/24/2020 PRICE WAS 209$

Da
Review №51

Staff is very cordial, knowledgeable, good to work with and very detail oriented when it comes to taking care of the problem. VERY good customer service and very active in our local community which is MUCH appreciated! Thank you!

Bo
Review №52

Love this place! Amazing work and awesome staff and owner

Or
Review №53

Very professional and knowledgeable. I would gladly recommend

C.
Review №54

Absolutely wonderful customer service, prices and communication. My product was ordered and came it quickly. I will most definitely do business with them if ever needed in the future.

Co
Review №55

Great came to a put the window in and the guy knew what he was doing

Ja
Review №56

Very pleased with Glass Dr repair of my F150 Truck sliding rear window seal. They gave me an estimate and delivery time, all was spot on. Staff were cordial and friendly, will take my next repair to Glass Dr.

Re
Review №57

Highly recommended!

Be
Review №58

They did a great job on replacing my windshield!

Tr
Review №59

I absolutely love this place the owner and employees are all top notch people

ti
Review №60

Excellent service as always! I highly recommend Glass Doctor of Dothan for ALL your glass repair needs!

Am
Review №61

They cancelled on me the first day that I had an appointment and didn’t call me until 11 am. I had already taken off of work. She said they got caught up and couldn’t get me that day at all. I said I could reschedule if I could be first thing in the morning any day. The person didn’t show up until 9 am. Maybe I’m an early riser but that’s does not seem like it is first thing. Then the person seemed like he was trying to cancel on me because of it sprinkling outside. Also left my hood popped so that was nice surprise when I drove off to my hood flying up. I was trying to go with a local business and was very disappointed.

Ma
Review №62

They took great care and done a wonderful job

Te
Review №63

Hard to get in the front parking lot, better if you pull into the Churches Chicken next door and park on the side of the Glass Dr building (they have adjoining parking lots). Didnt see that until after I was parked. Staff are very friendly and professional, was in and out for my chipped windshield in about 20-30mins.

St
Review №64

1. It was very difficult to get them to actually show up just to give a quote, but eventually they did. At just under $300 to replace three small single-layer window panes, the price was no bargain, but didnt have time to do it myself, so . . .2. Poor workmanship. The glazing work was sloppy, uneven, and had paint-like runs down the glass several inches long indicating too much water was used. The glass was left messy with glazing residue. Properly done,glazing should not be visible in the viewing area of the glass looking out from the inside, but this is, overlapping more than 1/4 into viewing area.3. Absolutely no cleanup. Old glazing material and wood shavings left on inside window sills, floors and outside on the ground and in ornamental plants. Pieces of broken glass were also left inside and out.I will never hire this company again and would advise others to avoid them. Overpriced, SLOPPY, amateurish work. NO CLEANUP. Who needs it?

Wa
Review №65

These guys will do whatever it takes to make sure you get the best results possible. Great folks.

Di
Review №66

Unfortunately we had two automobiles with cracked windshields. We used the Glass Doctor for both of them. Very helpful and friendly service. Professional, good prices and job well done. Plus we love the window cleaner. Works well and smells nice!

Sa
Review №67

I Can See Clearly Now. I’m pleased with the professional service I received from the Glass Doctor. The employees that I talked with on the phone or the technicians who performed the repairs at my home were great.

Ad
Review №68

As always they did a fantastic job! I have used them several times and always received good service.

De
Review №69

The staff here is super friendly especially Mrs.Lauren she was very professional as well as helpful to me.You are greeted with smiles as soon as you walk in,they made me feel really comfortable.The back glass window that was replaced for my vehicle after a tree branch fell through it was perfect they did an outstanding job,I was one very happy customer...

s
Review №70

Ladies in office were very nice and helpful. Craftsmanship of repair of actual window replacement, okay. Problem is the dirt and particles left in vehicle is not acceptable. I had mud foot prints on door panel like they used it for leverage or something......old adhesive on dash and hand dirt smears all over the A pillars.

Ad
Review №71

Great place for window repair, shower doors & anything else glass. They custom made me a shower doer & did an amazing job! They did an excellent job & were reasonably priced.

Ge
Review №72

Recently had the opportunity to work with Laurie in order to aid a customer in need. Obviously She and the rest of the Staff at Dothan Glass Doctor, place a High Priority on helping people! Thankful for a mutually beneficial business relationship with Like Minded Professionals !!!!!!

Fr
Review №73

Excellent place for automotive window replacements. Had my 17 Silverado windshield replaced recently. The woman at the front desk was friendly and polite for any questions I had for her. The service was very quick and done excellent. Would highly recommend if you need to fix or replace any windows. Price is great too !

Sc
Review №74

Great people and very friendly

Ry
Review №75

Friendly and knowledgeable staff and technicians. Responded promptly. The only place in Dothan that was able to provide same day estimate! Thank you!

Je
Review №76

The service was fast, and friendly, something that you do not find very often any longer. They also fixed our jeep faster then was estimated which was great! You cant ask for a better mix of small town friendly with professional fast service.

La
Review №77

Very fast, excellent service. Replaced my windshield and did a really good job. Everyone I dealt with was super nice. Free can of glass cleaner, couldnt ask for more.

Co
Review №78

Good outfit

Ka
Review №79

Highly recommended!!!! Very nice staff!! Got us in and out fast!!!! Will definitely use them again.

Br
Review №80

Had a rock nick in my windshield. Called Glass Dr. Front desk lady was very professional and helpful. They charged me $50 and safelite was going to charge me $150!!!! LOVE THIS PLACE!! The young guy that fixed my window was a PRO!!! Have had no problems!! WILL ALWAYS use them from now on!!!!

ki
Review №81

I have had my windshield replaced by Glass Doctor of Dothan and their staff was timely, professional and courteous. Everyone I dealt with has been kind and made the experience a lot better than I expected. I also used them for installation of my shelving system in my laundry room and new walk-in closets. They are awesome! Reasonable and professional - what more can you ask for!!

Co
Review №82

Professional, friendly, and quick service

Ch
Review №83

Very friendly, fast, best price for a windshield out of the 10 places I called. Almost paid double the price in Enterprise, glad we found glass doctor!

Ra
Review №84

Good quick fast inexpensive windshield replacement.It was raining the day I had it fixed and they came and picked up the car and brought it back to me.

Fi
Review №85

I would highly recommend glass doctor to anyone the same day that I call them they put me on schedule to come out that same day they also match prices of other glass repair companies the staff is courteous and professional they came out to my business and took care of me I was impressed with the quality of glass and the quality of service for the price thank you very much Im gonna tell my friends about you guys.

Kc
Review №86

I had the best experience with the Glass Doctor of Dothan. They were quick and very friendly. I recommend them to everyone!!!

St
Review №87

Great job, professional, on time and quality work. Glass doors were a great finishing touch to out renovation project.

Kr
Review №88

I called beforehand to make sure they could repair the chip in my windshield. The lady that answered the phone said yes and gave me a price. I went about 40 minutes later. I got told by the lady at the desk to hold on because she was not sure there was anyone there to fix it. Then she came back and said there was someone, but they did not have the kit to fix the chip. Although the lady was polite, the professionalism is severely lacking.

Gr
Review №89

I had a broken window. Glass Doctor sent a young man Trent. To my home. Replaced the new glass in ten minutes. Trent is Professional. Polite. Employee. If I ever need anymore glass installed. Im calling glass doctor. From Dothan alabama.

Jo
Review №90

We replaced the windshield on our car today. Dropped it off at 1:30, picked it up at 4:30 and looks great. We were paying cash because of high deductible with our auto insurance. GlassDoctor was 23% cheaper than closest competitor in Dothan. It was 40% cheaper than another local competitor. We were out of town when it occurred and our other best option was about 33% more in Jacksonville.I cant speak to the speed because we were in no hurry, but the quality and price were excellent.

Sa
Review №91

Great work and was done really fast.

Wi
Review №92

They are reasonably priced and very quick.

Th
Review №93

Awesome group. Very fast service.

Je
Review №94

EXCELLENT!! IM VERY HAPPY

Wi
Review №95

Good and good price for ur windows.

Ed
Review №96

Very Good Service, Glass Doctor came to my home and provided excellent windshield replacement service in a short time for a fair price.. Thanks

Li
Review №97

Bad customer service and rude! I decided to go somewhere else where people actually care about their customers.

Ki
Review №98

Excellent customer service! They even found me an option for a hard to find car replacement window.

As
Review №99

No stars oh wait i have to give u at least one to post wow.. We came into the business today looking to only get the driver door window fixed. Instead of that being done our order was messed up to a wind shield fix..yes it was cracked but our trucks window is gone n its cold out. We requested to only get it fixed. She admitted she did paper work wrong thats fine bit still attempted to charge us for the windshield instead what they would Have for the door....long story short she got upset n said she will give us a discount but shes taking a lose bc she discounted it to 80 dollars.....mam we could have went wo a windshield being fixed...its almost winter n we dont have a window.......imagine how we feel....This is a good business however it was their fault...

be
Review №100

Called to get appt ...Came in before noon Thursday 3-23-2017...Got paper quote..Was told hour and half to install windshield. Waited in shop watching work being done now Took 4 1/2 hours! Kicks window out repeatedly,bust my dash in several pieces..big gouges over airbag compartment too,,,Bluetooth disappeared,damaged my glasses and tried to hide them,(we drove in from florida to have this done on way to Huntsville) ...I called corporate,went to other glass repair shops in Dothan showed damages glass doctor did to my vehicle. .. Employees in office did not even care and told us nothing could be done til Monday??? The manager calls me at 8 pm very nice long conversation but offers 40.00 check to mail to me if I text him a mailing address??? Tells me to buy a dash cover up carpet . .Oh my gosh. ..See the videos that Dothan glass doctor insurance investigator request I post on utube about this and how we were treated..Bad biz and horrible work and experience. The glass is nice but needed to be removed properly and replaced properly and in hour and half as promised. Lady with glasses rude and doesnt care..No one to this day has fixed the damages so far. . I paid cash and got my car trashed. It was up for sale. Now its not up for sale til it gets fixed at the dealer and will probably have to go to court to get anything done. I should have called the sheriffs...

Information
25 Photos
100 Comments
4.6 Rating
  • Address:539 N Oates St, Dothan, AL 36303, United States
  • Site:https://glassdoctor.com/dothan?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 334-794-0729
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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