Craig is rude almost everytime I walk in the place. Went in for breaks rotors and a few other parts. Paid for everything just for him to tell me I had to go to a different store to get them. The driver was willing to drive and get them but Craig wouldnt let him. And this isnt the 1st time. He has made problems

Rude service. Two guys at the cash register talking trash whilst one on the phone with what sounded like a manager by the tone of the conversation. After he hung up he had to attend to us cause the other two were still too busy talking knowing there was a line. We almost walked out. This is the 2nd time this has happened. There wont be a third cause OReilly is next door and have friendlier helpful workers

Love the little gal called Rudy. She was as sweet as can be and smarter than a whip.thanks for outstanding customer service.

Helped me get the windshield wipers and my sparkplugs that I needed.

I went to this store, and was helped by Craig. He made a bad situation great. He not only found my part that 4 other stores didn’t have, he put it on my car for me. He was so kind and patient. Thank you so much!! I won’t shop at another store.

I couldnt find what I was looking for (engine air filter)

Very good pricing and always has what I need.

This autozone consistently provides outstanding customer service.

On several occasions I have visited this store one of the employees Mr Ted has a very very bad attitude he really needs to have training on customer service.

Good customer service and helpful

Friendly staff. Got the right part the first time

Excellent Customer service! Stephanie went above and beyond her job description to help us fix a problem on our car! Will definitely be a lifelong customer because of her!

I ordered a part from the stote in league city. paid for it there and picked it up at this store. They had it ready when i got there. Very adamant about wearing a mask.

Staff is friendly and will help w/ a lot of things when looking up parts so i give them a thumbs up on that. The only thing is that you got to remember most the people working here are teens or young adults so their knowledge on parts are lacking.

I have been going there for years and the store has been absolutely disgusting and the atmosphere has been dreadful to walk in! Your store manager Craig is rude, inconsiderate and cant even say Hello when walking in! Never have been greeted when walking in, no one helps til you get to the counter and always hanging up on people when calling! The biggest issue my dad has found was that he has ordered several parts and they never arrived to the store or they were delivered to a different store! But as of the last 2 weeks ever since yall got the new Manager Brenda I have noticed a big change in the atmosphere! She is beyond bubbly, always greets us, and never forgets a face! She has a friendly smile and as long as she is there my family will continue to spend hundreds on parts a week there! Thank You for bringing in the new manager Brenda! I hope now that she is there that yall see a more welcoming and inviting atmosphere to wanna shop there! My family will definitely continue to be a lifelong customer as long as she is there!

Most staff very knowledgeable and friendly. If they dont have part, they will order it.

Always has what i need at a fair price.

Great customer service, Aaron was quick, polite and courteous. That makes the transaction much easier and smoother. The other guy he was with seem to be agitated and not helpful at all. It was closer to the end of the day but still aaron came through for clutch 🙏😎

Antonio was very helpful when my battery was bad. He helped me a lot and I believe his name was Brandon he as well was great. There is a lady who is very lazy who wasn’t helpful at all at first and caused a mix up by not paying attention, but they fixed it and made it right. Glad those two guys were there today. It’s a busy store and everyone in and out seemed taken care of by them.

Quick place to get parts

Ha, I purchased an alternator with a debit card that had an unauthorized use on it so I cancelled the card, when I brought the core in they wouldnt give me my core monies back because they couldnt put it back on the card. That was BS

I would like for John R to be recognized. I traveled from Fort Worth Tx and was pulled over for no brake lights and no license plate light. John was amazing, he worked diligently in the heat to help me replace the bulb over my license plate. He went to u-tube and everything to help figure out how to get to the bulb. He went above and beyond all with a smile on his face. I could go on and on of the best customer experience I received. Thank you John R from the bottom of my soul from Mrs Felicia!!!

John Reinke - went ABOVE and BEYOND today. My headlights were both out and everyone else (other stores and shops) wrote it off and said it’s electrical and didn’t even want to look at it. It was pouring rain and cold when I pulled up but John Reinke came outside and took apart both head lamps and trouble shot my car until he figured out that BOTH my headlights were out. He is amazing!! I would be totally screwed without him. Thank you so much! Your my angel!!!!!!!!!!!

Best experience and customer service by far! I came in to purchase a few bulbs for my car and a manager named Marion offered to change them for me. He was a huge blessing. Will definitely be making this my go to too store for now on.

I went into this location today, look at an item I needed and thought I should go to ORiley next door to see if it was cheaper. I handed the item to the cashier and let her know I was going to check out the store next door. In order to try and make a sale, the sales lady stop and showed me the same product with some bonus items with it. On the shelf I show it was cheaper, price then the original item I was gonna buy, so i thought great. She scanned it and it pop up more the shelf price. I pointed it out that the shelf price was a different price, she look at the shelf price and acted like she didnt give a care. She even scanned the original item I brought up to the register and it scanned higher then the price tag on the shelf. I told her, the price tag for it on the shelf - the response I got was they must not have changed the price tags. But that wasnt my fault, you advertise a price and thats what it should be for. I got a have a good day maam -which was not meant to be nice. Is was to shut me up.

Its ok, normal parts store !

You better get here way before closing time. They will run up and lock the door in your face. At one time I only used Auto Zone but not now.

1 star was an accident. I was at a business next door. But I always get good service at autozone

Great customer service

I wish they would pick up the phone more often half the time they do have the items they just dont pick up so I end up buying somewhere else theres an older man there thats kind of rude sometimes and kind of snaps a lot... customers dont like getting him theyll rather wait in line for someone else i guess i didnt get the hint

Friendly, clean and organized store, fast service.

It was terrible i went in the guy was just standing there i had to said something before he even pay attention so i bought two wipers for my car, it was raining but not to bad so he put the first one on ok then when he took the old one off he let it go and it break my windshield and he just continues to put the new one on and he didnt say anything its was a good thing that i was standing outside and saw the crack then call his attention to it and his remarks was it was raining. So i hope i get my windshield fixed asap.

Great selection and pricing yet even better staff

Great service

I didnt have my masked heading into this location but they were kindenough to allow me to place my shirt over my face to remain in this location

Poor service. Stood around for at least 7 min before being asked if I needed anything. Very terse and short responses. Walked right past me when I greeted the team members....looked at me as if I was a crazy person when I asked if they could see if they were able to change my headlight before I purchased with them. Talked back saying well youre going to need the lights anyway...whats the point. In the end, one of the men warmed up a little bit and performed the service I needed but I should have gone somewhere Id actually be respected and treated a bit better. Also they originally suggested a buy a $100 headlight. Had to ASK for other options...didnt even walk to the aisle to help me...just said its in aisle 1.This team would benefit from a customer service training course.

One staff member was more concerned with sharing stories than he was with finding parts and ringing you up so you could leave. The other on duty had no idea how to handle a battery cote return which held seve rap customers up for an unreasonable amount of time.

Friendly and helpful.

They help put headlights in change out batteries and other things to help people get on their way very polite people

This place is horrible. I walked in the other day and the manager was speaking to a young man of latino decent speaking to him so disrespectfully I had to step in and tell the young man to leave. I will NEVER go back in this est. the rest of my days. Hire another person to show people the respect they deserve spending money in your store.

This time service was good but only 2 other customers were there. Usually very busy.

The people in the store are always so very helpful both in side and out every time I have been there.

I like this auto parts. They almost always have what you need at a decent price.

Staff is excellent. Helpful. Good prices.

Went to get a part for my truck found the right part quicky

Prompt service and no core charges on many items.

Loved it. They were very helpful in getting the parts that we needed.

Slow but great quality and service

Now they have better costumer service

The employees here are always trying to help you. They know alot about the products they sell and will even suggest the ones they think are the best option for you.

Good service, good price, found part on 3 trip to from other stores that did NOT rite one!!

Zero knowledge, zero experience. Below standard parts, with not many options.

They werent really sure where battery was, how to open the hood. Then not too sure if I needed new battery. I asked to go ahead and put new battery in. They said they dont put new one in for you. Auto Zone in Seabrook put new one in for me 3 years ago and seemed to know more.

The employees are friendly and helpful.

Ehhh been better

These guys are always helpful when I have a question

Not bad. Prices are high.

Just what I needed and great customer service

Easy to say...RUDE. Very rude lately. Use to be a friendly place to get parts, but man have they gotten rude.

Very helpful auto parts store.

Always helpful, decently priced, quick with service and friendly!

So convenient great service!!

Friendly stuff

So very friendly & helpful!!!!

Good service/friendly

First time i go in this store and Gabriel the person that attended me was being rude, its none of his business what i do with the money i payed for something i didnt use or need, i wouldnt of put a star but i had to in order to comment... Worst visit EVER at the store on hwy 3

To high, price gouging

Good and helpful

WHY DOESNT SOMEONE DO SOMETHING ABOUT THESE EMPLOYEESEVERYONE TALKS ABOUT HOW RUDE THEY, THEY RUN A RACE ON WHO IS THE RUDIST,BUT I BELIEVE THE OLDER MAN WINS

Because i work there lol

Very helpful associates

Very helpful ☺☺

Our second fav auto parts store.

The people there are ready to help with your needs because a lot of times I dont know about something, theyll let me know what the problem is and how to solve it.

Prices are off over online in store

The employees know nothing about car problems and dont want to help you at all, I went right next door to OReillys and they immediately helped me figure it out and helped me find the stuff I needed.

Usually a long wait at the counter.

Knowledgeable staff

Friendly, knowledgeable, and helpful.

Very helpful

Has alot of parts

Staff lazy

Awesome service!

I go there often

Good service

Rewards program here and needing DEF

Friendly, knowledgeable staff

Its AutoZone, what can you say?

All one needs 😊

Great service

New lights for my trailer.

Ok

They know

Knowledgeable staff

Great service

Nice

Helpful

Cool

Excellent, they taught me very well

They have 2 elderly people and they take a long time to attend.