Billy I think her name was ... was very helpful. They were friendly and had the part we needed in stock.

Well if you want it fixed probably not the place to take it to. Took four wheeler in and was told it would take a week to fix. Month later it still wasn’t done. Called multiple times till was finally told it was fixed. Went to pick it up and the employee couldn’t get it running. This was a Saturday and was told it would be running and ready to go that coming Monday. Two weeks later and I had to call several times till it was finally done again. Went to pick it up again and barely got it running to get it on trailer. Got it home and wouldn’t start. Called back and an employee came and picked it up a few days later. Week later I called and was told that there was nothing wrong and it was good to go. It was dropped back off at my house and still isn’t fixed. Was told it was a cold weather motor but it has trouble starting when it’s above freezing. If it gets running it will run for a bit then cut out and die. Will not recommend to anyone. Will take me business elsewhere.

Trash customer service. None of the mechanics have any formal training. They do not stand behind their products. If I were you i would keep your worst ememys motor vehicle out of their junk yard they call a Honda dealer. This is only my opinion nobody elses. I am not presenting this as facts it is only my opinion of my experience with them.

Great staff in the part department. And a well rounded group of Mechanics

Made an appointment in may for June 11th for a tune up on my sons 4 wheeler, was also supposed to check the breaks, and why head light wasnt working, and price out a new muffler. Never got a call back with what they found in a week so i called, was told they were down a man, and they would get to it that week, a week goes by, no word, called again said they would start on Tuesday, again i called and they hadnt started it yet. So on july 1st i called, said they were working on it, it would be done that afternoon or by noon the next day, again we didnt hear anything so i called them on the 2nd and he said that another guy had an appointment on a bike that they had to get done, im thinking i had an appointment too, said it should be done by noon and he got my number and was gonna call. So at noon we hooked up my trailer and drove in, lady at the desk said they hadnt started yet, i told her we were picking it up and taking our business else where! went to the back and so far all that was done was an oil change! Crazy! Then the repair man wanted to charge 1.5 hrs i said nope. Not for just an oil change, i ended up paying for 1 hr and parts, 148.00 for an oil change! I will never go there again! My dad droped of a huge compressor for his work the same time we did our 4 wheeler, they didnt touch that either! Very dissatisfied. Honda in bismark wants 98.00 for an oil change and everything gets checked too! Thats where we will go next!

Came here today trying to shop for a side by side went to go in the store and they have a sign up saying only 2 per customer. I dont make a purchase with out my full familys consent. Rather it be my 2 year old son or my wife we all need to be on board when making a order or purchase. Out of respect of them I chose not to walk in and Ill take my money down the road elsewhere

All I know is if they say it will take a few days that means a month. Buddys are priority even though you by from them. NOT PROFESSIONAL! At all buy Can-Am -_-

Over the years Ive purchased several motorcycles, aftermarket parts, maintenance items, and riding gear. Ive always been treated great. Its always an excellent experience walking into Honda West.

Very helpful. Fast. Knowledgeable of the order made. Good bunch of guys.

Scheduled service 1 month out (on May 7th) for a belt and oil change on a CF Moto UTV that I bought from them. Dropped off on June 10th 2019. It is July 17th and still not done. Terrible service and nothing but a runaround and excuses. Go anywhere else!

I brought a four wheeler in to get a tire repaired, being told they would call me back the next day when it was fixed. I never heard back from them. I let it go over the weekend and called back the next week. I was told the manager would call me back that day. Once again did not get a call back. I called the next day(Wednesday), and was told it would be done on Saturday. I returned to pick it up Monday morning; I was told it was on the schedule for next Saturday. I was also told they had my tires when I dropped it off, when it was time to replace the bad one there were none to be found. 12 days later. There mechanics got me taken care of but they have definite management problems and inexperienced customer service that blames all of their issues on the managers while claiming they cannot do anything without them.

Amazing people there!! Always willing to go the extra mile to make sure you have ever thing you need!!

Not much selection, the staff wasnt very friendly or talkative. They wouldnt allow any motorcycle test drives and many of them they didnt even keep gas or oil in. ...Im not sure how they actually expect to sell anything.

The place to go for rice grinder parts ◇¤♡○♤

They ate knowledge about their product.

Way over priced

Not a good place to do business

Excellent service

Awesome

Good selection

Great people, great place!