Great service! Dillon is an awesome sales associate! We came in 20 min before closing and he never made us feel like he was ready to go. Very energetic and knowledgeable abt what under Armour offered. Very Courteous! The store was very organized and has a lot of nice things!πͺπ½ definitely going back! Reasonably priced as well!
Great service!!! Brian has helped me tremendously in choosing my footwear. The whole team is extreme helpful. I will be back with my friends to spend money in this establishment.
Hello D Town. Best selection of whats new right here. Always love Goin to the big city.
Really awesome store compared to its neighboring Nike. The associates were very thorough, and truly listened to our concerns/desires. Dillon, was amazing! He found me every shoe I wanted. Dillon deserves a raise! Thanks for the awesome customer service, will most definitely be returning!
Helpful staff, manager was beyond amazing. Found almost everything we were looking for. They advertise the first responder discount in store, so if youre a first responder, or medical professional, bring your agency ID. Honestly, with their sales and discount offered its cheaper than the UA outlets.
Above and Beyond customer service from Troy T, Brian K and Kirsten L.They made my experience at the Downtown Detroit location amazing from beginning to end. I even bought an extra pair of shoes!! Thanks again guys, you Rock!!!
Great staff. Very helpful and knowledgeable
Dillon ππ the best sales guy there !
The staff was super helpful. There are always sales to shop. We found everything we were looking for plus a couple other items.
I purchased 4 items that were on 30% sale. Only 2 of the items were counted with the 30% off. 3rd item was sold on regular price and the 4rt item was priced 25% higher than the price on the label. I asked the clerk if he applied the 30% off and he said yes. It seemed the bill was too high but Im after knee surgery and was too exhausted to investigate. 1st time buyer :(
Great UA store with a large selection. I ended up buying a pair of HOVR shoes at a great discount while visiting the city. The gentleman that assisted me with trying on the shoes was a professional. I was really happy to find an outlet style store instead of the fancy showcase stores.
Love the Downtown Detroit store. Workers are very knowledgeable and kind
Nice friendly staff, not only to us customers but to each other! You can tell some people were new but everyone was so pleasant and helpful to each other. Great staff, great clean store.
1st. I was greeted upon entry in a very pleasant manner. Proceeded to have the floor employee engage in a detailed conversation based on my personal needs in the areas I was looking into. Was informed of the new products including Dwayne Johnsons lineup of clothing and shoes. Was very engaging with details about the products and prices associated with them. Also comparative with competitors products and prices. Was thoroughly pleased with my experience and the overall aesthetic of the store.
I love this store everyone is so helpful.
The sales clerks are very helpful and attentive.
Store was very clean and organized. Even the clearance section was in order.
GππD the sales person went beyond the Call of Duty!
Greatest shoe buying experience ever. The young girl was on point explaining each shoe. I have never seen such a well trained sales staff. 5 stars experience. Viva Under Armour!!!! God Bless America!
First time here. For the size of the store, I figured there would be more items to choose from. The store was clean, organized and had friendly staff. Once the boarder is safe, I will definitely make the trip again
Great place to shop. Staff is helpful and knowledgeable! Love this store
New styles with reasonable prices
Associates are very helpful and knowledgeable with answering questions. Store is always clean and smells amazing!
On 01/18/2019 at 17:07 (5:07) I approached the doors of Under Armor Brand House only to be surprised they were closed. The sign read, they were closing at 5:00 because of weather conditions. The temperature outside was 37 degrees Fahrenheit with the snow melting that fell earlier in the day. The roads were all cleared too. All the other department stores and businesses on Woodward Avenue were open for business. Little Caesars Arena had an event with droves of people flooding into Downtown. The decision to close the store early was done in poor judgment. Under Armor you lost my business!
I had a great time in their great Sales Plus clearance
Was greeted upon entering. The store was very comfortable very spacious easy to walk through, customer service was excellent. A lot of nice things throughout the store fun friendly helpful staff in the downtown Detroit area was able to assist in finding but I need it.
Definitely worth the drive. We loved it. Felt so safe down there. We will def be back. Great costumer service and had just what we were looking for.
Very appealing, well stocked. Great selections. Wonderful place to shop. Loved the location.
Good stuff, good prices, great staff
Great staff.. Danelle was extra helpful and patient... thanks
Nice place and customer service is great. Wish it had more variety somehow but the store wasnt built to hold a lot. Overall great store.
Trash
Just beautiful! Thanks to UA for showing Detroit major love. Art by local artists across the entire flagship store. Customer Service, luxury seats, artistic dressing room. Nike...π. Under armour ππͺπππ oh and a free phone charging station π±π₯
New Years Day hours posted 10am - 6pm. I drive a half hour to come grab under armour gear on New Years Day and arrive to the store at 4:43 pm and the doors are locked hmmm...call the store and they say due to decreased traffic we closed early. Well thats just fantastic smh.I dont understand a business perspective of posting hours of operation if you dont go by them. Ive been buying Under Armour gear for years and Ill never stop but, for the CEO of Under Armour....Mr. Plank, when you wonder why your Downtown Detroit location has decreased sales, it MIGHT just be because you have a staff that doesnt know how to run a business.Happy New Year
The staff is 5 stars...I came in looking for a bag, and they had multiple workers check the floor and back room for different options and variations. I purchased a bag here and its held up great, no issues and durable. Checkout staff I want to add was also professional and polite.The okay review is mainly for pricing. You can definitely go to local sporting goods stores, department stores or outlets and find similar if not the same UA apparel/gear for cheaper. The store layout is also quite confined and I wish they had more space especially when you first walk in.Im happy thou the city has an UA store and if you wanna try on and/or look at new products/gear etc. its worth a stop in.
Great Store, great service. 4 stars because they lacked on regular sizes. Also hard to find parking.
Cool two story store carrying a wide range of UA stuff. Mens and womens clothing and shoes and accessories. Staff is super helpful and the store has great natural light and a cool vibe. On Woodward right across from the Hudson site it is in a primo spot. Park at the Z parking garage and you are all set.
Great selection of the latest gear. 2 floors of product including a clearance section.
Bad customer service. Went on Monday to return something. Their internet was down. Ok no problem. Came back Tuesday. When a customer walks in with an Under Armour bag, chances are they are doing a return. I was greeted by 3 females. Walked to the empty register. Waited at least 2 minutes for the girls to realize they had a customer at the counter. They come over and say they have to make a phone call to assist me and disappear in the back. Then come back to say their internet is down they cant do anything. Two days of this? Really? Why is this not posted on your door to alert your customers coming in? Why are the three girls chit chatting up front not letting customers know when they walk in that the registers are down so they cant do anything? Why are you open if you cant do anything or sell anything? When I ask when they plan on getting this fixed I am told I can drive to Great Lakes Crossing, an hour and a half away. I work 2 blocks from this store. Thanks but no. They also offered 15% off if I want to purchase something. How?! Your registers are down!!
Had one of the worst experiences at a retail store ever. Upon walking in to return/exchange items purchased, the manager immediately was irritated. He continued to show disgust during the transaction. In his frustration fit, he knocked over my coffee which I had to clean up myself since he never offered to help.As a consumer, I have the right to purchase and exchange items within company policy to any retail location. I was offended by the way I was treated. I will not return and do business at this location.
Nice store ..they kinda pushy. For the most part I guess its there job ..it was a lil bit annoying I have never been there I wanted to look around a bit. Because I had got great feedback about the store and I wear alot of the t shirts ..I had always gone to Tanger outlets. So I wanted to check this store out its way closer... the difference is in the outlet the tell you let me know if you need any assistance. This store say hello let me know what I can do to help you and never mind that Im going to help you anyway. Lol I will go back for sure I saw some thing there that was nice
Just bought curry 5 international smoke color wayLoved them
Very very very friendly service
Staff wasnt very attentive, lacked greatly in selling and up selling/add ons. It was really weird. I almost thought they didnt really work there ot was some sort of robbery or prank. I asked about a certain workout shirt and one of the guys said....You can look over there and pointed to an area far away with clothing other than I asked about.
Visited a few weeks ago and was really looking for a Detroit lions shirt to take home for my son and all the stock out was Tigers baseball. Polite staff member approached and asked if we needed anything, I explained and he went in back and brought me 3 shirts to choose from. Was so excited to find what I was looking for - a football shirt during baseball season!! 4 stars only because I felt the store was small and not alot of selection. I guess Im spoiled living near the largest UA outlet in the country.
Great customer service and experience! Damon really went above and beyond to help us. Thank you!
Thank you UnderAmour for coming to downtown Detroit. Browsing, I found the store to be fresh and exciting! Also the attention to service was on point with the sales associates working that day ! Im shopping Downtown this weekend and UnderAmour is my store of choice !
If you need help, ask for it. The team working the store is very kind and serviceable.
A awesome staff that was funny and quick to help you.
Friendly staff, awesome new products and its right in the π of downtown Detroit.
Good but only have clothes and shoes.
Great customer service, found excellent shoes fast.
Danelle was very patient and helpful
We visited the store this weekend. Really liked the store and it smelled fresh! We could not believe that on September 10th all they had was HeatGear - NO ColdGear. Really surprised! You would of also thought that the HeatGear would of all been on sale - but no deals.
Great store and staff is attentive and freindly
I only passed by. When I do go in there, they do always have something I want, however.
Good customer service and apparel
Love the selection of gear π
Elitist & unfriendly staff, great products though.
Helpful but kinda on high price side
Beautiful location, great service and product!
Great addition to the downtown retail scene!
Very good service
Very helpful people
Love the deals here
My favorite location...
Not enough selection compared to other stores near the area
The solution for every married couple with a little something in between them
Great Store!
Always FANTASTIC
Very Professional and Friendly Staff, large verity of Cloths !
Love this place.
Love this place
Window shopping with the husband
Friendly
Terrific, etc...
Bought new shoes
Helpful
High dollar!!!
EXCELLENT!!!!