Moosejaw is filled with everything you could possibly need for your outdoor adventure and probably has a hundred things you dont need but desperately want π€£ for real though... The place is really cool, the people are always amazing inside and there is a ton of Detroit and Michigan inspired merchandise. What more could you want??π
My service dog and I went in to get some gear for my upcoming first hike! They were more than friendly, treated both of us great! But they treated my Zoey like a queen! Sheβs exhausted from all the pets and love, even got our pic on the wall! 10/10 would recommend!
I walked into Moosejaw for the Lighthouse Lantern. They didnt have it in stock but would ship it to me. The attendant was cool, and laid-back. He stated I should get it in 2 to 3 days. No cost for shipping. This was a Thursday. I expected to get the Lantern on Tuesday before my camping trip on Thursday. Nope! I received it the next day! Friday! Man, that was great service, and the Lantern is so bright. Thank you Moosejaw!10/1/20Just got back from camping in Hocking Hills,OH. This lantern is Awesome! Very bright! Kept it on dim during the evening if we had to get up in the middle of the night. Used it for two evenings, and it still has 4 bars of energy! Oh yeahhhh! A keeper!
They were so helpfull getting my daughter a sleep pad to PCT in california. When it went to wrong address, they re-sent another one immediately. Anya was so grest, keeping track of everything and seemed to be really concerned aboutmy daughter. I wiil definately go there again when I need anything for my camping excursions
Great Merch! Fair Prices! Excellent help
The service here is great. Went above and beyond to help me find a Vest jacket and get it delivered to the store.
I stop by Moosejaw. for thw 1st time.& it was Great everything for outdoors type, I will be back
I love Moose jaw and this location has great employees
Helpful people and they let you browse. I bought an awesome winter coat in May and wore it for the first time Monday.
I got a nice vest. It showed up next day at my house instead of 2 days.
Each personnel working there was super friendly, chill, and helpful. Im not sure if it was because it was Winter Blast or what but Ill definitely be back. Just wish they had more gloves for men, particularly North Face.
Cool little set up, felt like i was walking into a Corkys that only sold clothes, i expected alot more based on what website has to offer. Drove over an hour to take 5 minutes to browse the whole place. I guess Ill stick to the website.
I went to Moosejaw and Morgan was so helpful! She answered all my questions and was willing to help me and offer suggestions for other products I might also like. She helped me with my Moosejaw jacket, find the right size and color I wanted. Overall it was a very good experience and I would definitely go back!
I was there yesterday and I purchased a moosejaw jacket... while the store was super busy, I really loved that I got free drink while I shopped. Morgan? (she was really tall) helped me pick out the coat, and was really informative about the product! Super cool concept for free drinks and shopping, and I loved the store in Detroit.
Staff is friendly, and they are covid secure. They carry a variety of clothing, a selection of boots, and smaller odds and ends of gear. However you can talk to them about the products and they can backorder anything into the shop for you!
I buy from Moosejaw Online all the time and felt the need to tell others about my positive experience with their customer service!A special thanks to the online-chat rep Katie for promptly sorting out a coupon issue I had and getting me a great price. Also props to Nathan & Steve for helping me edit a big online order, you guys are truly life savers!Furthermore I love Moosejaw for their humorous culture, student discount, stock of quality brands and their reliable 2 day shipping!I just placed order #5 and couldnt be happier!
Only place that ever carried a winter hat that fits my giant head
Always super friendly staff! I try and stop in every time Im in the Woodward corridor. also very good about ordering items that arent in stock for store delivery. Moosejaw has become one of my go-to retailers for their rewards program, online support, and friendly service.
Love this store and the staff was super friendly! Found a t-shirt that wasnt on sale & she made it be on sale which I thought was awesome. Love the idea of email receipt vs paper. Nice area within walking distance of our downtown hotel.
Itβs a young lady named MORGAN that has THEE BEST CUSTOMER SERVICE EVER!!! Me and my husband both brought coats because she was so informative and so pleasant.. thx Morgan!!
That store is super cool. Items there are high quality! People who work there are very helpful as well.
Comfortable settings I enjoyed it clearance rack
This shop is on my dogβs preferred walking route, as they welcome him as if heβs a celebrity every time we walk in. It may be weird to say years from now I will have fond memories of an outdoor/camping store in the middle of the city... but I will. I mean, how could I ever forget about a random falcon rescue with one of the staff behind the store? Or and having two dogs obsessed with the humans there? And the random conversations with the always helpful and fun staff? This store and the employees truly help to make the neighborhood a little more awesome!
Really neat store. They do have a limited selection, but thatβs expected since itβs in Downtown. A lot more items are available on the website.
Extremely helpful, super positive and energetic staff! They didnt have the jacket I needed in stock but they got it ordered for me with no problem. I picked the wrong size at first but they said no problem and were able to order the correct size I needed. Definitely will recommend this place to friends and family!
The store packs a lot into a small footprint. The staff are always friendly and helpful, and dog friendly! You can order items through the store if they dont have them in stock and try before you buy. Since Moosejaw is a local company items arrive from their warehouse in a day or two. Parking is tough at this location, but its worth stopping in if youre already downtown.
Ive been to this location twice at the time of writing this review. Its easily accessible from the Windsor - Detroit tunnel. It has been well staffed each time I shopped there. The staff were very helpful and Id describe them as fun-loving and laidback. Anything they dont have physically in store, they can have shipped in. I had them order in a coat in multiple sizes so that I could get the best fit and it arrived to the store very quickly. I would definitely continue to shop here and would also recommend it to others.
Bought my favorite hat here! The staff is knowledgeable and pleasant. Props to them!
The staff is so friendly and helpful! Never had a bad experience.
A unique place to put an outdoor store in the heart of downtown, but the staff was great and the prices are reasonable.
We stop in as our son used to work at their corporate headquarters.... its a small location but they have a nice selection of urban outdoor wear.
The store itself is small, but it had what I was looking for and the employees were super friendly. They also had a picture wall of dogs that had visited the store, which I thought was awesome.
Much smaller than I thought. Mostly clothes instead of gear but staff was super friendly and helpful. I will definitely return.
This location is small but theres a men and women section. Its also located right next to the Nike store. This location is right at the corner. Beware that theres construction being done in this area so be careful. This location is down the street from Campus Martius. Theres tons of restaurant and other stores to go to. Also, if you need to go to Wayne State, the Q-Line is available for use. I believe its free until July 1st.
Decent selection of products in store, with the ability to order many more upon request. What stands out is the incredibly helpful staff (think REI level) with an incredibly upbeat attitude! It feels fun coming here to buy stuff!
Go right in and youll get the greatest gift of all youll get what you want I love the prices and I got it clearance and a discount
Kind of small, not a lot of selection. What they do have is nice camping/hiking apparel and equipment. The staff are outgoing and fun.
Staff was so helpful in getting me specific gear needed. Friendly and personable.
Really nice staff and a good selection of outdoor gear.
Best store in Detroit. Friendly staff. Nice clothes . Free booze on a Saturday afternoon. Thanks Stefano, Courtney and Zac
I was traveling and saw the store. I have always shopped but only online. Matt waited on me and my grandchildren. We left a hat we had purchased by accident. Matt called and left me a message and then shipped it to my house. We had such a great experience there.
Great staff and great selection. Definitely check these folks out
They carry a good variety of upscale brands but the collection is limited due to the space.
Just what you need. Staff is very friendly π
Filled with fun-loving people who will make any customer feel welcome. Love their commitment to Detroit.
If you love the outdoors.then this is the place for you
Great place to work (and shop).. Never a dull moment!!
Friendly staff, some cool Detroit hats and Ts...
Perfect for cold weather!
Nice t shirt selection. not actually an outdoor store, maybe two shelves of hiking and backpacking equipment.
They are awesome there, and they are all super willing to help you find whatever your looking for
Attentive, diligent, and very helpful! Good customer service!
Brittany. Stellar individual. Knowledgable and was so kind and helpful. Walked out with two pairs of shoes I needed for my Hong Kong trip.
Super great store. I love going in this store.
Love this store and the people who work there!
Always enjoyed Moosejaw, I heard they opened a new store a stone throws distance away, with their higher end products and brands, such as Filson(my personal favorite) Arcteryx, Canada Goose and the like, as always I am greeted with smiling faces and upbeat attitudes, not the annoying type where they hover over your shoulder once you enter the store type, which I find makes me leave the store without buying anything and not returning.As always, I will return to this Moosejaw for my Filsons addiction, thank you.
Great customer service and dog friendly (always a plus!)
Can you say Free Beer! Downtown for a show, stopped in because I was freezing and needed a hat. Lots of hats were on discount and they were giving away free beer. Winning!!!
Great staff, Eggy was super helpful! Thanks Moosejaw!
The best customer service, these guys are great!
Great location on Woodward Avenue. Knowledgable, fun staff that strives to please.
Max & his crew are great! Everything well displayed!
Awesome service staff is knowledge on any product
Love old moosejaw online only betterIts so trendy and expensive now!
Even more of whats already great a block south. If you live or work downtown bring in proof for a big discount!
Excellent service knowledgeable and friendly staff!!
Store is clean, well managed and staff is friendly.
Great store. Excellent staff.
Friendly and helpful staff. Pretty knowledgable on what they sell.
Very nice and knowledgeable staff
Very big selection of things to choose from.
Cool place and great gear, but super expensive. Very small space, too
Fun lively staff and store. Great location.
Moosejaw is the best. No doubt.
Help very funny talked to you as you walked by
Very cool store
Great store, great manager.
Nice place and personal
Not much of a selection of camping and kayaking gear; mostly just multipurpose clothing.
Theyve got everything!πͺ
Nice place
Plenty of items to choose from.
Very good
Best. Staff. EVER!!!!!
Got umbrella
LTM