user
Snow Cone Island #5
301 N Hampton Rd, DeSoto, TX 75115, United States
Appearance
Snow Cone Island #5
Comments
Ne
Review №1

This place has really good snow cones and the prices are great. Really enjoying my black cherry snowcone. She did her best to make it the way I wanted and thats with less syrup.

je
Review №2

They are so good 👍, price and snow cones! The girls are very nice and helpful. Will be going back all summer!!!

Fa
Review №3

Decent snow cones...refreshing on a hot day...super long lines

Sa
Review №4

I really like this place but tired of the bad service and closing early. I showed up at 8:30p and one of the workers drove by in their car and told me it was closed even though the sign on the window and online hours indicate the closing time is 9p. This summer’s service has been the worse thus far and I’ve been a repeat customer for many summers. Disappointing

Fe
Review №5

Always taste great never have any trouble like all flavors I have got there

Su
Review №6

I am severely disappointed in this place. I have been coming here for years!! And just recently I went stood in line for 30 mins to order which I didn’t mind about. Got to the counter and I had a 20 and they said they had no change and didn’t try to accommodate or anything. Like seriously I just stood for 30min. With no apologies! Like why wouldn’t you say exact change only. I could understand if it was a hundred or something or maybe if it was right when they opened. You gotta do better get change before you open your business for the day. This turned me off. After years of going here. And now they shave off the too so you don’t get a full icee. No I gotta try somewhere else very disappointing.

Al
Review №7

Just so good. What else is there to say.

Do
Review №8

Great prices & friendly people!

Em
Review №9

My mother love to stop here.

Di
Review №10

Me and my brother love this place we come here every time we go to our grandmothers house and we get the same thing every time. It Holds many memories.

Vi
Review №11

Would be nice if they would update the right hours online because people drive all the way to this establishment and not just myself but several others have to turn around because on there web page it will say they are open, but then they are closed.So I decided to help not only take a photo of the hours, newer menu of whats there and whats marked off. They do sell ice. But I helped add the Summer hours to help anyone or to see the newer photos I took. May not be the best, do to the sun. But I tried.So this place opened a yr before I moved here when I started a new school which everyone would come here. The staff back then were courteous helpful and super nice to customers.I have not visited there too much but I thought I would start coming again but the staff both times i been by this month has been so extremly bad. I am suprised they get to keep there jobs, or maybe all just looks past that they are extremly rude, rolling there eyes if you ask what certain snow cone names you do not know.For the most part I will good and try to find the flavors that make per say a Elmo, or even a name like Tigers blood thats common but for someone that has never had any other kind of snowcone except the normal carnival flavors like bubblegum, cherry, strawberry, grape. But I had no idea what an Elmo was myself.The owner is amazing and has been there 17 yrs and love the ones they created. I just hope they hire more nice people.The most recent time I went the employee was too busy talking to her employee friend in Spanish and blaring spanish music. Was so loud between the music and them non stop talking. I specifically asked for a small and a medium.That one side is TigersBlood then one side Red Rasberry and last side Blue Rasberry. I saw the snowcones they gave other customers and it was an hr before they were closing.But I get my medium but all flavors mixed together with it flat ontop then a full snow cone. Then the blue coconut I got had no creme in it. Was mainly ice and like a scoop of snowcone ice ontop.But in a baby small cup. Then whole time speaking in spanish.Just very very rude. You do not know what they are saying but I know some spanish so i knew enough to know they were complaining about previous customers, about the questions i asked about and talking in spanish about my bald spots on my head. I have stage 4 lupus nephritis in the kidneys.But giggling staring at me and me knowing what they were saying for the most part was just awful of them plus so occupied blaring music and talking my snowcones were made wrong, sizes wrong, and I was sure to not say anything about me knowing a good amount of spanish.But its really rude for any customer. Then time b4 that asking about what snowcone is Elmo, what is a blue Hawaiian, whats a ect ect. Rolling eyes. I needed there help because alot of those names are probably created by owner and not on google.Last time I went with my best friend those employees did great except they rolled there eyes and annoyed because the names of snow cones I couldnt Google to find out flavors they were so rude about me asking what 3 different names were.I remember back at Desoto Highschool like the 2nd yr it was officially still brand new and open the staff was awesome but now its who the manager hired. The place is still just as great. I give 5 stars to the owner an congrats on 17yrs of buisness but the staff so far this summer has been awful. Just had to b honest.

Sa
Review №12

Snowcones are amazing here! I always add Picadilly and its so good. The best snowcones everr.

Ja
Review №13

I went today and ordered a large cherry cola was told cherry cola was two flavors. I had more ice than snow cone syrup. Not satisfied.

Da
Review №14

Customer service is rude hopefully they read reviews and treat the customer better

RY
Review №15

Best snowcones out there!

Ma
Review №16

Although I absolutely love the place the customer service has gone down hill. I took my son and nephew here one night since I promised him for doing so well at his first day of school. The hours online says they are open until 9pm. We got there at 8:12pm and the girl said they were closed and making the last order. I asked if she could just 2 more and she said no. I told her she should tell the owner to change the time online and have some signage she said he’s not going to do it. That will be my last time going up there. There are too many other places to go to and new ones opening to put up with the rudeness and in professionalism.

Ka
Review №17

Cash only, so we had to go to Sonic

Jo
Review №18

What can I say Ive been going to this place since as far as I can remember the snow cones are awesome and they are usually open late great place to hangout cannot recommend enough

M
Review №19

I love the Piccadillys

Da
Review №20

I love this place. Best snow cones Ive ever had.

li
Review №21

Sno comes was cheap but they only accept cash. Other than that it was tasty

Fr
Review №22

Cones were great. Moved fast which was surprisingly amazing cause there was a line. The only thing is some people skills would be great. I said hello, didnt get an answer, i said thank you didnt get a reply or didnt bother to make eye contact. Other than that it was great.

La
Review №23

I went here because my place Tastee Ice on Pleasant Run had a line around the parking lot, wrong decision. Window girl is rude and the syrup taste watered down. They said good things come to those who wait!

De
Review №24

Best snow cones ever

C.
Review №25

I love the snowcones here. Im an addict for the cherry one. Check them out. However theyve got a big sign that says NO MASK NO SERVICE. No mascarilla, no servicio.

ch
Review №26

Amazing!!! The flavors are very good. The only thing is that some employees have attitude and i don’t tolerate that.

Ch
Review №27

A lil pricey for snow cones but dam good 👍

Na
Review №28

Bad and rude service

Br
Review №29

I drove 25 min to this snow can stand. I get here at 8:50 they don’t close until 9 and the little Mexican girl in the window yelled and said “uh ah we closed”. Won’t come back 😂

M.
Review №30

I ordered a jumbo snow cone that almost 6bucks and got a half empty cup of ice drowned in syrup. I asked the teen girl why I didnt get a full cup and she said I could pay an extra .75 for a cup of ice, not to mention the girls working there were too busy flirting with the guys from the Pizza Hut across the street who they let jump in front of me in line because they were in a hurry to get back to work. Not happy at all with my last visit.

le
Review №31

Best snow cones in Desoto!

Ea
Review №32

Must be under new management. Great service and the snow cone are great no lysol taste.

Te
Review №33

Love it

Po
Review №34

Very flavorful! Perhaps have more than one person helping and the line wont be so long.

Ja
Review №35

Huge variety of flavors and combinations. Fast service. Good prices. Overflowing cups of ice goodness!

Qu
Review №36

Great price and not flavors are not water down

LR
Review №37

ALWAYS great to visit on a hot sunny day especially when you add picadillo to it!!!

La
Review №38

Snow ice. Excellent flavor not watered down ..wide selection of flavors but most of all employees really seem to enjoy their job.

Ne
Review №39

I love their kool aid pickles, my family loves the snow cones. Its always busy. Customer service is ok, but lately I feel short changed on my pickles. They are all scrawny and shriveled up now. They use to be full size pickles, but now its like they gut all the insides out, and you get half the pickle for the same price they were charging before. Not sure if its under new management or what....I hate it, but I may have to find a new kool aid pickle vendor, cause I dont live in the neighborhood, and drive a ways to come purchase these pickles. I want to get my moneys worth. But the snow cones havent changed. There still good as always.

J
Review №40

The line moved fast which was good for a hot day ice was soft and fresh loved it...

De
Review №41

Service is 5 star....I just love snow cone island. My favorite is suicide...

tr
Review №42

Have to get one of these everyday!Love these Sno-cone🎯

Wa
Review №43

Needs to take time and CLEAN THE front area, its pitful!!!!, thats why they get 3stars Good snow cones tho

Ta
Review №44

Great snocones!!!! Fast service!

Br
Review №45

Long line, but Quick service!

Re
Review №46

I love their snocones. They always do a very good job

Sh
Review №47

Nice variety of flavors, but the ice sucks! Its not shaved ice! Plus, their cream is watered down. There is no flavor in their cream. I come from Houston where people travel from the north side of the city to the south just to get a snow cone from The Red Wagon. This place is dust compared to the Red Wagon in Houston!

Da
Review №48

They were slow... But overall I was satisfied..

St
Review №49

Drove 15 minutes to this place, got there at 8:48 pm and a teenage girl tells us that they apparently close at 9, but stop taking orders at 8:45 -even though their sign says they close at 10pm. There were 3 other families that arrived at the same time and we were all frustarted with to find we wasted out time coming here, so they just lost some customers because of their inedequacy to pick a time and stick with it. Ended up going to sonic and had a much better experience.

Br
Review №50

Great snow cones amd a great place to cool off from the Texas heat!

Al
Review №51

For whatever reason my snowcone had a huge patch in the center that didn’t get a drop of syrup. However, the other people I was with all had juicy snowcones, which is my preference. The flavor I had was starburst and it was good. My group ordered lemonade, rainbow, and pink lemonade and enjoyed theirs as well. My 7 year old described his snowcone as “sweet, fresh and cold”.

Jo
Review №52

Love this place been going here for yrs and never dissatisfied

An
Review №53

Love that place!Coconut cream my fav.

Vi
Review №54

7/21/16 about 1:30I was ordering a snow cone trying to pick my flavored and two young ladies (seemed to be teenagers) were very rude, laughing, and making jokes. The one making the snow cones asked if I wanted the hulk because it has all that in it with a attitude like I was taking too long or I was an idiot. I dont take too likely to that AT ALL! They dont need to be working there if they are going to treat people like they are dumb 😡 (Never going back)

KA
Review №55

Never eat there snow cones period!!!!! Horrible service and a rip off lost a very loyal customer

Ol
Review №56

Always has great flavors and love the quality of shaved ice. Wait can be a little long sometimes, but worth it.

As
Review №57

Recently visited this place I am a regular customer face well known but to be served today on 6/26/2016 by a young lady with braces and glasses with mid short hair and a very bad horrible attitude . Tht makes me think management is desperate for help my . She literally messes with her hair n continues to make snowcones with her hands and attitude was bad loud talking and disrespect. But because I was watching her she was upset.I will be contacting the health department. .

La
Review №58

Don’t go there they are rude

Jo
Review №59

Very delicious snow conesthese snow cones are the bomb!!!

Je
Review №60

Great snow cones!! I wish they were open year around!!

Al
Review №61

Great Snow Cones...!

An
Review №62

Best snow cones with pickledily on the top!

Do
Review №63

They are awesome but they only take cash

Da
Review №64

Snowballs similar to N.O.L.A. soft ice and all.

Cr
Review №65

Great snow cones and fast friendly service!

Pa
Review №66

The snow cones were good

Ja
Review №67

Good snow cones and good service.

mi
Review №68

Cones good . Not friendly tho

Al
Review №69

I stood in the line for an hour cause y’all couldn’t get orders right . Plus the middle of my snow cone just be straight ice . 🤦🏾‍♀️ Y’all betta get it together.

Ve
Review №70

Got there at around 8:20 they closed at 9 and they said they had to close early because they were slow. Bad place to go!!!

Ky
Review №71

Best shaved ice this side of Dallas!

Sa
Review №72

Very great flavors great service

Am
Review №73

The employee Sandra has THE WORST ATTITUDE!

Jo
Review №74

I love the snow cones and pickle dilley

Je
Review №75

The Best Around and reasonably priced.

he
Review №76

I love limmon chill

Je
Review №77

Always a great place

Te
Review №78

Yummy! Great in a hot Texas day!!

Ma
Review №79

Great customer service

T
Review №80

Kool for the kids

Mo
Review №81

Service is terrible. Cones are average

Do
Review №82

Best snow cones in tx

An
Review №83

Great Snowcones

Jo
Review №84

Good food

Ma
Review №85

I got her at 8:28 and a lady with short hair had told me and my boyfriend that they were closed and this just happened....She was very rude and did not want to take my order even though it wasnt 9pm.

Vo
Review №86

Great Piccadillies!

Ki
Review №87

The Real SNOW Cone. No phone number or website available.

Ab
Review №88

They closed early, my son was so disappointed!

Ja
Review №89

Good snowcones

Mr
Review №90

Bomb snow cones but expensive somewhat

Sa
Review №91

Sometimes stingy with the syrup,or juice

Ch
Review №92

Great summer treat!!

Ke
Review №93

My kids Love this place!!!

Mr
Review №94

I love them

M
Review №95

Love this place!

Ar
Review №96

Great ice and flavors

Ki
Review №97

They stop selling at 8pm Not 9pm

Ke
Review №98

Just got ice

De
Review №99

Best in the south

Ra
Review №100

Worst place ever.

Information
17 Photos
100 Comments
4.2 Rating
  • Address:301 N Hampton Rd, DeSoto, TX 75115, United States
Categories
  • Dessert shop
Working hours
  • Monday:12–9PM
  • Tuesday:12–9PM
  • Wednesday:12–9PM
  • Thursday:12–9PM
  • Friday:12–9PM
  • Saturday:12–9PM
  • Sunday:12–9PM
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cash-only:Yes
Similar organizations