The emplyees are very helpful, this beuty supply store has variety ie; nail polishes, press-on nails, hair dyes, shampoos, conditioners, curly hair products and more.

Sally is transferring the cost of bags onto their customers under the guise of environmental protection. Its laughable when the store is full of chemicals. How about they lessen their carbon footprint instead of nickel and diming their customers. Nearly $70 purchase and Im expected to purchase a bag. Wow

Not good customer service. Walked in wasn’t greeted, I had to literally say excuse me just to get pass an associate who I think is the manager, ( tattoos, black turban)...but anyway she didn’t acknowledge that she was considerably in the way and didn’t follow up to make sure that I was still okay. Another customer walked in and asked what the best purple shampoo was and she told the customer, shimmer lights but kinda had an attitude when she said it. It just seemed like she was more interested in customer orders than the customers that were actually in the store but in all I won’t be shopping at this location again!

Experienced personnel and they always have what you need

The store manager at this location is the epitome of unprofessionalism.

I went to this store for the first time and it was a very pleasant experience. Crystal was amazing and very knowledgeable about the products I needed. Im very glad she was there to help me because now i am confident i will get the results that i was hoping for. Crystal you rock girl! And you deserve a raise!!!

I purchased a flat iron on 1/5/20 had my receipt never took product out of the box. The manager was very rude. I tried to return it on 1/16/20 . Manager said product looked used and through product had never been out of box would not give me a refund. Instead of being professional she used the term baby you need to understand very rude and disrespectful. I am not a baby I am 69 years old. I went to another sallys they looked at product and they agreed product had never been taken out of box gave me a refund. I Call corporate they said company policy was that you have had 60 days to return product this young lady doesnt even know company policy.

Store 133 in Desoto Tx very rude staff !! And the Manger there is very argumentative as well as rude to customers. Headquarters really should take a look into there store if they want to keep there customer!!!

Very knowledgeable staff, clean store. Always ask to help when I come in. Love the products...

Every time I go into this store they dont have the knowledge that Im looking for. I always have to go over to wheatland Sallys in Dallas because they will help you make you understand what you are getting and how the product work /and the benefits of the product.

If I could give them one star, I would. The workers there are not knowledgeable, condescending, and disrespectful. Instead of helpings customers, they make you feel belittled. Will definitely be giving the manager of this location a call. Two girls working today were very disrespectful.

This store has no variety at all! Its only 2 type selection of braiding hair which upsets me because I had to settle with it and not only do they have no variety the hair thats provided its very hard to use due to the quality I wouldnt recommend anybody to go here!!!!!

Employees closed the door early. Not even 6 and the doors are closed. Denying people service!

Customer service was awesome!!#

Very knowledgeable employees, always very friendly, clean store

They are out of a lot of product!

Employees very rude, very bad manners, very bad customer service

Always a clean store.

I arrived at the company this afternoon and the very disrespectful lady took the basket from my 3-year-old girl, she was crying and did not even offer me a bag. I bought several products and wanted the hand to maybe grab them. Very bad attention.

The person who treated me very kind.