I ordered 2 arrangements for birthdays. Biggest disappointment ever. First one was a pick up I ordered from a book they had for my mother, when I picked it up it looked nothing like it and it was way smaller. It was a mixture of flowers with only 2 roses. The second one was a delivery which was awful and it was just thrown on the front lawn like they didn’t care. I was so embarrassed when I saw them when my gf send me a picture of it. I paid over $200 for both arrangements. Those are definitely not worth $200. Please stay away from this ripped off place. I will definitely never order from them again! 😡
Thank you for creating a beautiful arrangement for my sonshines funeral. Your kindness and compassion assisting my family during this time was greatly appreciated.
A order was placed and a specific address was provided for the arrangement to be sent to. The florist decided to take the arrangement to another location and then called to say that it would be a $15 dollar delivery cost to deliver the arrangement to the original address listed. Due to the circumstances (arrangements for a funeral)I paid the $15 dollar delivery cost. To conclude I was charged two fees for delivery. I will be reporting them to the BBB.
I definitely love this place. For my moms birthday, mothers day, or for special occasions, they always have the most beautiful flower arrangements. I definitely recommend this place!
Beautiful arrangements here! The staff will go above and beyond to help you! They are so friendly and helpful. Even the owner called me back to make sure everything was ok and that i liked my order. She was so friendly and caring. Im really impressed with this store! Definitely recommend using them!
Did a great delivery job
I received flowers from here for my anniversary. I wasnt home when they arrived. The flowers were a surprise so I didnt know to be around the area and my husband was out of state. When I arrived home that evening the vase was turned over in front of my door. I didnt think to take a picture because I was eager to get them up and in the house. Needless to say, pretty much all the water was gone and some of the plants were bent/broken. The bow was horrible and I couldnt tell if that was due to the flowers being overturned or if that was the original state. I called to inquire about the policy for delivery when no one answers. I understand that they left the flowers, but out of all of the places on my front porch, the most unlevel location was chosen. I spoke to a lady the next day or so and she was apologetic and told me that she would speak to the owner and get back with me. Ive yet to hear from either of them. Maybe a better system of deliver for plants/flowers when items have to be left at the door?
Walked in looking for flowers last minute for my moms retirement. Not thinking about the time it took to get an arrangement ready. Cindy was there to help me out with everything and pick out the perfect arrangement for my mom.
Flowers received when son passed away were delivered at home were beautiful and 2 weeks later are look and smell as fresh as day delivered.
I have had the greatest experience with this florist and I will use them again.
Always pleasant to work with. They are under new management and the new manager is professional, courteous, and knowledgeable about their products.
Very great quality of service and fresh flowers. Great customer service and nice and polite
Will never order anything from this place again, rude over the phone and worst service ever. Trust when I spend over 100.00 on roses I want them fresh and on time and either one happen. Rude people
These reviews are so on point. I just called to order a boutonnière and the lady said in an unprofessional way sighing that she is not taking any more orders and is booked for today. No apologies or anything. Why are you in business?Right after I hung up I called the one in red oak and they had prepared boutonnière all night they stated because they knew it was PROM season and knew they would get last minute orders. That’s how you make money in running a business.DO NOT GO TO THIS FLORIST in Desoto. Horrible!!!!!
Had flowers delivered to a friend that I ordered over the phone. First, it was delivered to the wrong house. Luckily it was in the right neighborhood and the person that received them was kind enough to take it to the right place. Second, the total price given over the phone was $55, my card was charged $70.36. They should state if there is an additional fee not included in the total that was given. Wont order again.
85$ for 6 late roses after my husband left work already, so disappointed.. should have listened to the reviews. I really regret it. So upset with the service, if you want to run a successful florist delivery business you have to get organized with the delivery times. Waste of money.
Beautiful arrangement just had del. To coworker nice friendly staff
This was my first time to use Desoto florist. It was incredibly easy to purchase online and my client called me when she received it and LOVED the arrangement! I am definitely pleased with the ease and speed I was able to get this taken care of in and how pleased my client was with the appearance of the arrangement. Thank you Desoto Florist!
Quality work and pleasant experience! Ive used this florist for over 20 years
They sell old flowers for new prices
Terrible experience. We paid for a wristlet for an event on Friday and they didnt have it ready. They wanted us to come back Saturday to pick it up but our event was on Friday night. Never going back
Great ITEMS There