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Nickles Auto Works
113 N Lyndalyn Ave, DeSoto, TX 75115, United States
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Nickles Auto Works

Comments
Sh
Review №1

I believe I have located me an honest and good mechanic. He is very professional and great timing on the return of my car. Thank you

To
Review №2

Ive had my transmission replaced and I would not go anywhere else but Nickles. Ive experienced nothing less than courteous, and professional service. Bobby, Chris and them take care to just do the right thing the first time for the customer. I chose not to go anywhere else but Nickles. I trust what he says he will and can do, and hes affordable! YES!

Jo
Review №3

These guys have been taking care of my vehicles for more than 6/7 yrs now and I would not trust anyone else with my them, not in this area. They are timely, honest, professional and simply awesome. They have challenged diagnostics that I received from other mechanics and they have saved me a lot of $$. Repairs normally only take a day and quotes are spot on or less.

Ch
Review №4

HORRIBLE!!!!! They are completely inefficient. Will never go back. Wish I could give them negative stars.

Ta
Review №5

Bobby always takes good care of me. Their prices are reasonable, great customer service, and awesome work in general.

Au
Review №6

I absolutely love this shop! Always professional and efficient service at affordable prices!

Sy
Review №7

Arrived at the shop at 7:30 am with a/c problems and was so thankful that it was fixed the same day. Bobby was so kind - he even provided transportation when Uber wasn’t available. Each time we have used Nickles, we’ve alwats been pleased.

Do
Review №8

No bull, get it done right the first time type of shop.

Pr
Review №9

I needed something looked at instantly and the work was done in a matter of minutes. Great service I highly recommend them.

66
Review №10

Started off great & ended in misery with less communication.

Da
Review №11

I recently took my car here to get serviced. I was informed by Bobby that I needed brand new routers, that would total up to approximately $600. I decided to not move with the service, once I told him that he dropped the price down to $300. I took my car to different mechanic, at this time I was informed that I only needed front brakes. Don’t take your care here, you will be scammed!!!!

T
Review №12

Absolute best in town prices may be high but its the parts the car needs and not all after market parts. great timing. Great warrenty. Never kept me waiting too long to get my car back. No complaints.

J
Review №13

Great service great business.

Sc
Review №14

Had to take my vehicle back to have them actually do the overpriced work that I paid them to do. Then my 6mos old radiator blew up? Costing me an additional 300!? After taking my vehicle here a few times, the one thing I know is that was a couple of times too many! I should have learned the first time. After the lies, over charges, more damage by them that I paid for, and all of the snickering, I have completely lost ALL faith and trust in them and wiill never go back to them for anything. I tell anyone who asks, there are MUCH better places than this place.

tr
Review №15

They are a excellent repair center. I have never been disappointed with anything they have repaired or updated. Highly recommend them.

Ra
Review №16

Very realiable and never overcharges you for services you dont need.

Yo
Review №17

Nice people

br
Review №18

Ive been bringing my car to this place since I was a teenager. Have always taken good care of me

Jo
Review №19

Good service no extra stuff just straight to the problem professional work your car will feel like nothing happened to it

Be
Review №20

Very seldom do I find a trustworthy mechanic that does good work, but this place is 1 in a 10,000.

So
Review №21

Excellent mechanics fixe what you need at low price. Never had to take it back for the same issue...unlike other mechanical shops around Been going there for over 10 years

Ac
Review №22

They have great mechanics. And very reliable, and stand behind their work.

Mi
Review №23

Great shop owner operated. Good crew great mechanics.

Mi
Review №24

Best auto shop in town! Excellent, straightforward service.

Ga
Review №25

If you desire your auto repaired by qualified mechanics and desire to feel like you are being truthfully dealt with,,, well no better place to go in entire metro area !

Ju
Review №26

The reason I am leaving only one star is because I took my car here and told him I most likely needed a new water pump installed. I also stated that I may need a new altinator as well and that I wanted him to take a look for me. So the plan was to drop it off over night and he would just give me a call the next day. He called the next afternoon and confirmed that the water pump was leaking. (which I told him that already when I dropped it off.) So over the phone he tells me for a 1999 Ford Taurus it will be $350 to change the water pump including parts and labor. So obviously i left imediately to go pick up my car. When i get there he says alright it will be $42.50 for my services. What am i giving you this much for? I ask. I confimed 100% that your water pump is leaking. I just gave him the money, took my receipt and left. In reality and with profetionalism in mind I as the customer/guest should never have to try to figure out how your business works, you should present me with options or choices anytime there is a possibility to. For example, hi Im dropping my car off for you to take a look at my leaking water pump and altinator. A great and helpful response would be okay no problem sir BUT JUST TO LET YOU KNOW THAT WILL END UP COSTING YOU such and such amount. Instead of my personal experience which went more like Im dropping it off with you, I trust you. Responce; okay sir no problem talk to you tommorow.The initial price was way to high when the part costs 54.99 plus tax at auto zone (already purchased at present time) and the amount of time it takes to install the water pump in the book would probably end up being around 3 hours of labor tops. The math isnt right.Other than all that the guys seemed like they were intelligent well mannered and educated. If you can afford the cost it might be worth a shot but still uneccesary to pay so much for so little.

ma
Review №27

Bobby was SUPER!!!!! I called on Friday to explain what my car was doing and had it towed into the shop on Wed morning. By lunchtime Bobby had called me with the greatest news. Not only was my repairs minute (damn near non exist), he didnt kill my pockets with correcting the problem. I was so happy I kept asking him if the price was correct. I would DEFINITLY return to this shop because I feel Bobby is an honest guy, and I would DEFINITELY recommend him to any/everyone I know that needs a mechanic shop. #BOBBYSSHOPROCKS #NICKLESAUTOWORKS :-)

Mi
Review №28

Friendly and helpful!

Th
Review №29

Bobby and his crew were excellent in diagnosing a problem I had been dealing with for months with my car failing emissions. I dont have a single complaint. Even a Cadillac dealership I took the car to for the same reason was unable to correctly troubleshoot what the root cause of the problem was, or really seem to put much effort into it beyond a cursory visual inspection. Their solution was replacing the aftermarket catalytic convertor I had on the car with an OEM one that cost over $1700 just in parts.The real problem went back further than that. The car’s PCM (computer) was defective and needed to be replaced. There was nothing wrong with the existing catalytic convertor. Replacing it with an OEM one Cadillac had determined was the issue based on their “diagnosis” would have resulted in the car still failing emissions.Excellent service

ol
Review №30

Service is generally good but I was not happy about being charged 85 00 to re thread a shock absorber when I could have purchased one for about 20.00.

Au
Review №31

100 percent professionalismKinda expensive but worth every pennyGO BOBBY!

Sh
Review №32

Honest fair fast professional

La
Review №33

Poor service . Seems racist

ke
Review №34

Great guys.

Th
Review №35

Very professional and friendly staff!

An
Review №36

Great customer service

GU
Review №37

Great guy

Information
2 Photos
37 Comments
4.4 Rating
  • Address:113 N Lyndalyn Ave, DeSoto, TX 75115, United States
  • Phone:+1 972-223-2311
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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