Got into the store today and I was greeted by Tammy, very professional, very polite, friendly and very helpful individual- I asked her for a certain item which I saw on line, she showed it to me on the floor and answered all my questions very professional- deal made and I was very happy. This location was awesome, I was before in a different furniture store but they were not professional. Very happy with this location. Good job Tammy, keep it up!
With the times we are in it is very hard to get fast delivery at certain places. I walked into Decor plus and I saw something I was looking for which was a sleeper sofa and I asked the lady helping me how long until may get it. She told me next week. It was a done deal. They delivered on time and I am very happy with my new sofa. Friendly staff and fast delivery. Highly recommend this store if your looking for something now and not month from now.
We bought a couch that was delivered on time with a nail sticking out that could easily result in some serious injury. We went into the location and were told by an employee that they will take the couch for a refund/exchange. The manager never called back and claimed to never have heard of the situation when we called several days later. Instead of making the situation right, they refuse to take a couch with a massive nail. They instead filed a claim with Ashley and said they will come fix it in weeks and this is the best we can do. We were never told the couch was sold as is when buying the couch. On top of this experience, one of the delivery drivers took my partners phone number and continued to text her.At least the free candy at the store was good.Edit: Everything in this review is honest and accurate. We have texts from two employees as proof and threatening customers to take down an honest review is not a cute look.
I recently purchased a home and needed a few things. I worked with store manager Tammy and she was extremely nice and helpful. Excellent service and wonderful attitude
I have been to the store several times on different occasions and have never had a bad experience I am shocked at all of these reviews recently posted I was just there Friday morning and the new manager I believe her name is Tammy was very informative and very helpful please go there and check for yourself before relying on these reviews
Hi my name is Tammy I am the new manager of décor plus furniture store in Des Plaines I am writing a review to let you know that I am very upset on recent reviews and post being made about the store I work for our store is very well equipped well stocked and very well managed I am also here to tell you that most of these reviews are false and misleading That are being made on our page Our store is equipped and stocked and everything that we post is ready and available for delivery free financing and delivery available anytime Please come into the store and make your own decision as far as purchasing in service do not rely on these false reviews made by People who are just making up things up things to get even or deliberately liberately hurt our business We have a variety to choose from and are very helpful informative and well trained I also want to add that the supervisor of the store has made sure that I was well trained and ready to handle any situation that came to the store I will not mention his name but it has been mentioned before and it is false he has been a good manager and a good mentor to me I appreciate his help and look forward to moving forward in this store and making it even a better experience for everyone
We have purchased multiple items from this store about 2 years ago and have been extremely happy with our purchase. They are still in very good condition despite heavy use. We especially liked the mattresses. Buying such a good quality at this price is a great deal. Also, we had to change one of the items (love seat with sofa) after it was already delivered, and their delivery team took care of it right away. Excellent customer service. Deserves every single one of these 5 stars.
Went here and manger Emrah helped me and was really rude. Definitely found a better place.
Its a bad sign when all reviews are 5 star,really? dishonesty from a dishonest store
I heard that there is a new furniture place here and I visited here today. It is a huuuge place and they’re selling everything (carpets, tables, night stands, rugs, beds, armchairs, couches, and all sorts of furniture). You can find furniture for every budget, classic and modern, high-end and affordable. Some of the sofas are especially appealling and very comfortable. Highly recommended for anyone who is looking for good furniture to visit and check them out. Oh, before I forget: They also offer (regardless of your credit score) generous financing, which actually came to around $25 a month. Less than your monthly coffee spending. Amazing place — go check them out.
Loved the service and the price. And the manager was very cooperative and understanding. Will definitely come back.
It was great experience at Decor Plus Furniture Store. Professional and great customer service. Highly recommend this company to everyone. Thanks.
Would not recommend buying from here. Very unprofessional. Very disappointing. Untruthful. Does not care to resolve issues.Adding: spoke to the manager and she stated that because I had such an awful experience with their lies, unprofessional services, and new employee, I will receive 30% off my next purchase. This does not fix the 3 walls their movers damaged. She then said to send pictures and they would pay for half of the repair costs. ..since it was their fault. After I sent the pictures I have heard nothing back. DO NOT RECOMMEND
I’ve bought almost all my furniture from this store and found exactly what I needed. They offer great service and I would highly recommend this store to anyone looking for high quality furniture at great price.
My experience shopping here was amazing! The customer service provided was very helpful and they were even able to deliver the next day!!
I have a big family and I was able to find the perfect dining set for my family. The store manager took care of me, she was very nice, and friendly. My delivery was on time and Im happy with my purchase. I will definitely recommend this furniture store, prices are not too bad either.
Great sales associate. She delivered on the timeline as promised!
Allyssa is amazing! Super nice and helpful. Def shop here again.
I love this furniture store! It has a great selection and products (on the floor and to order from their catalogs) Great prices! Ask for Alex if you want to get the best deal and great customer service! Highly recommended store!
This store has amazing customer service. We had an pleasant and wonderful shopping experience with Steven. He was experienced and went above and beyond to help us find the prefect pieces to complete our home! Our expectations were not very high prior to coming in but can I just say WOW. The employees here made everything so easy for us. Decor Plus Furniture Store delivered my order super fast. Awesome furniture store.
I stopped in on a chance as the location can be a little hard to see from Golf road but a few signs on Elmhurst Road led to stopping in. Happy i did. I found a great Living Room set and a couple really nice area rugs. Great customer service and friendly staff. Although there was a small hiccup, the manager made sure everything got taken care of. I appreciate and respect the staff at this location. I recommend stopping by and taking a look. I will definitely be back. Thanks again for the great customer service !
Everything in the shop is cool. Purchased a sofa set and price was fantastic.They offer free shipping. Store manager Emrah is an awesome guy. He helped us a lot to select a furniture and he delivered them all next day. Definitely want to visit again for more furniture!
Really bad management
Great place! The man working was super helpful & kind! Will definitely be coming back & recommending to friends! Thank you!
Very reasonable prices I was able to re-furnish my entire living room with beautiful pieces couches, sofa and painting. They delivered the next day! Definitely coming back!
Budget friendly quality furniture. Staff is attentive. Awesome customer service & seemless delivery. Will return in the future.
The Best customer service. Weve bought a bed room set, arrived in 4 days instead of 2 weeks. Delivered home free of charge. Ask for Emrah if you need any type of furniture, he will find you one.Definitely going to offer this place to friends and relatives. Do not want furniture buying headache, go here...
Excellent service and delivery. Bed was delivered on time( bought it on Saturday and got it Monday) and they had great deals. Cant wait to shop there again!
Went shopping there with my wife a few days ago. We saw some amazing couches and tables. After asking a lot of questions, we were happy with the service they provided. Very friendly! Once we move into our new home we will definitely buy from this company. Good people!
Service was great 👍🏻 Mr Emrah was so flexible and very helpful, I came back to change rug, he exchange it without a problem. He made to us a great discount, which was a really nice of him, and he delivered to us by himself too. We really appreciate him, awesome customer service, me and my husband highly recommend to everyone...
Went there with no intention of making a purchase yet, but after experiencing such great customer service and prices we were able to comfortably purchase our favorite sectional! Would highly recommend this place to anyone. The delivery process was stress free, professional, and on time.
Walked right in was immediately greeted by a very friendly staff member. Nice selection of available furniture and a catalog to order much more. Hot selling items are in stock and are available for next day FREE delivery! Ordered a living room set that arrived next day and I love it. Unheard of! I ordered a headboard from the catalog and itll be delivered next week😊
Very nice furniture! The price matches the quality! Service and delivery at the highest level! I recommend to everyone!!!
Great personal service, awesome selection. Highly recommend Decor Plus Furniture Store!
What kind people I met at Decor Furniture. Decor furniture had all the the beautiful European style furniture we want. Great prices with a great prices.Thank guys again:)
Weve purchased two sofas from them recently. After a 6-hour drive at the back of the Uhaul truck, they arrived safely to our new home in Columbus, OH. Although the sofas endured that long journey, Im not sure how they are going to do with our cat. He liked the sofas as much as we do, so that he scratches them all the time. All in all, excellent service and great quality.
Amazing place, friendly people, accessible prices, and very easy financing options. Third time I bought items and I have no regrets....will buy it again !!!
Excellent customer service and reasonable prices for quality furniture. I highly recommend this company to everyone. We puchased over $5,000 worth of furniture for our new house and we are very happy with all of them after 4 months.
One of the best furniture stores across Illinois 🇺🇸Price of the furnitures are affordable 🙌and the quality of service is extremely wonderful. 👍Great selection of furnitures with good prices. They also help you to get 2 years of financing with no interest. I definitely recommend☝️My Review Scale:⭐️:☹️ (Bad)⭐️⭐️: 😕 (So so)⭐️⭐️⭐️: 🙂 (It is worth trying out)⭐️⭐️⭐️⭐️: 😊 (Good)⭐️⭐️⭐️⭐️⭐️: 🤩 (Wonderful)
This place can beat a lot of other showrooms easily. The prices are amazing and the art here is amazing. Check them out!
The Haddigan kitchen table we ordered is beautiful, thank you.
I had a horrible experience walking in there. They have a employee named Maria. She didn’t care to help me at all and when I had a question she expected me to yell across the room to ask her. When I told her to come by me so that I can have some assistance, I think she walked about as fast as a snail. I waited multiple days to speak to Emrah because he wasn’t “available” and explain to him what happened only for him to hang up the phone in my face. He had horrible costumer service as well and I wouldn’t recommend him, his employees or his store to anyone. I will be going to the buisness bureau.
Fantastic Service, Delivery On Time. Highly Recommend.
Décor Plus conveniently located in the heart of cities of Des Plaines and Mt Prospect intersection. Quality of their furniture is great at its price level — affordable and their finance option makes deals easy for most families —
Fast free delivery. Great customer service. Definitely recommend and buy again.
Great selections, new location, friendly staff. I just purchased a mattress from them last week. They do deliver as well.
I havent seen this new place yet but I bought my furnitures from previous store of these gentlemen. Their furnitures are very high quality and their service is best. I will visit them to buy a chair for my working desk.
It was a pleasure to deal with this company, friendly and the value, price and quality is amazing.Thanks.
Outstanding furniture and phenomenal customer service! Nearly all couches and sofas are sleepers with great storage space. Furniture is all well made, quality material and very comfortable. Highly recommend this furniture place!!! Thank you!
We had very good deal. They have their furnitures ready to deliver and delivered them next day. Furnitures had very reasonable prices. I will definitely recommend this store to people who wants to buy new furnitures.
Great customer service, fast delivery. I highly recommend it!
Satisfied customer
A lot of options to choose from, very welcoming and REASONABLE PRICE, you can find any style of Furnutire: American style and European style
Great Furniture. Decor Plus Store offered 24 Month free financing. Great customer service.
Nice price,quick delivery and very friendly sales person.They are the best..
Amazing staff and awesome prices!! Delivery is free too!
Reasonable prices, fancy and high quality european style furnitures.
Their storefront in Elk Grove Village has a wide selection of furniture, from leather and fabric couches to dining and patio furniture. Design furnitures Clear Chair line of polypropylene and poly carbonate dining pieces is very unique and stylish, I encourage everyone to check them out in person or see them online!
Well made furniture, solid.
Fast free delivery!!!! Great customer service !!!! Definitely will go and buy some more furniture!!!!
Lots of alternatives and new trends furnitures...
Perfect quality, 5 star service
Huge and good place.
Low price high quality
Products will be visited very soon as soon as possible...
Great furniture!!!
Emrah, the owner is misleading and rude. We communicated though text to make sure if the furniture was brand new and he said yes many many times. I was charged and given a delivery date and shortly after I left the store he messages me telling me that I was getting the floor model and those are brand new.DO NOT PURCHASE FROM THIS BUSINESS THAT WILL SURE FONOUT IF BUSINESS ONE OF THESE DAYS.It’s too bad because the 3 young ladies there and especially the manager were extra friendly and sweet. I hope he treats his staff with honestly. Really disappointed