I really appreciate Angelica for making sure my order was taken care of and delivered correctly. I put the reception desk together myself. I will be making another order soon. Thanks Salon Furniture Warehouse.
I bought 12 nail desks and 2 pedicure chairs from them and I am so happy I did. Not only is the quality of all the equipment amazing but the customer service has been outstanding!! Gloria has been awesome to work with and super helpful. Will totally buy from this company again.
Terrible, Terrible, Terrible, customer service! They do not communicate at all. If you place an order you will have to call everyday to make sure your items are being shipped and dont be surprised if half of the things requested are out of stock! And they wont call you to let you know. You have to call them, literally everyday to make sure your order is being processed. Oh and then when you do finally get your order dont be surprised when its missing some items! Save yourself the heartache and trouble and dont do business with this company! They cost me so much time.
After plenty of searching I’m so glad we decided on Salon Furniture Warehouse. Their friendly professional staff is second to none! My wife and I were in the process of opening a new salon. We were facing a tight deadline for our opening day. It was our first experience in furnishing a salon, so needless to say we pretty nervous.The folks at Salon Furniture Warehouse really took care of us. Our sales associate guided through their showroom step by step.They customized our stylist workstations in order to fit with our floor design They also provided us with styling chairs that matched with our shampoo stations. Our sales associate was the best. Professional, knowledgeable and so patient with us.They went above and beyond with their service. Making sure our shipment got to us on time. Every detail was covered. Whenever I had to reach out with a question the phone was picked up by the second ring!Thanks to Salon Furniture Warehouse. We couldn’t have done it without your help!!
Salon Furniture Warehouse was great to work with! I drove 4 hours to get over there and they sent me home with my products the same day! I had an issue with one of the hydraulics on my chair and they have a new one on the way already! Highly recommend!!!
The customer service that was provided was amazing! Usually companys wont call you back but they called me back and helped me through the process of getting a new piece of granite counter top for a desk we purchased. All around great experience and would def shop with them again just based off the customer service!
Excellent customer service. A huge selection to choose from. Staff member Phat is very professional. He went the extra mile to help me make my decisions. I plan to make future purchases with them and would recommend to others.
This company is awesome. The customer service that I experienced was outstanding. I called first before driving up from Cincinnati to make sure they had what I wanted was in stock. I spoke to a representative name Phat. He was patient never rush me was very friendly and accommodating as I figured out what I wanted. Phat was very knowledgeable and answered all my questions. I will definitely do business with them in the future.
I have been doing business with them for 5 years and I am always happy to do business great staff awesome equipment and I am never disappointed... Highly recommended
The customer service I received was OUTSTANDING! They made it easy and pleasant. I found my sales person to be knowledgeable.
I was able to speak directly to a representative (Phat) who walked me through all of my questions about a month before I ever ordered. When I was ready to order they also let me know that they could retrofit the tables to my local requirements. I passed due to time constraints since my contractors were already going to do the retrofitting. It was a nice gesture. I had a custom order and with building my salon I needed a specific window for delivery. They took a deposit and detailed my shipping date for a month later when I needed them. Everything from the quote to shipping was done exactly as described. Items came in freight exactly as and when promised. Salon furniture reached out prior to delivery to make sure we knew all the details of receiving shipment. We didn’t have any damage or anything missing. They were also still available via phone for any other questions. 10/10 awesome service, great pricing, and product exactly as wanted.
Great experience, great product, great pricing, what more can you ask for. I started buying my barbershop and salon furniture Here 5 years ago and I’ve never spent a dollar anywhere else. Only giving this place 5 stars because I can’t give it 10. Thanks!
Absolutely amazing company and customer service. Art is one of the best sales reps I have had the pleasure of meeting and doing business with. He truly completes a very vital role in the beauty industry and without his expertise and patience I know my business would not be where it is today. I would truly like to thank everyone at Salon Warehouse but Art was a true blessing. The furniture and quality is worth every penny but the service you will receive is priceless and that’s why I look forward to a beautiful relationship and would never hesitate to ask a question. Thank you for everything
Purchase equipment for salon which pricing was resonable too.
Customer service was top notch. Years ago we bought salon chairs and came back when it was time for new shampoo bowls. They worked with us on a strict timeline for the remodel to run smoothly. Thanks to everyone!
I love it this place is i buy all my store Farnichar ART is super good men lov u alllll
The buying experience was amazing and Phat was awesome! Everything is top quality!! Return customer for sure.
We have purchased a number of items for our salon from here. Our most recent was new shampoo bowls. The quality is always great and the customer service is awesome. They really went above and beyond accommodating our needs!
This is the best place for salon furniture. So many options for chairs, stations, even manicure tables. The customer service is amazing, and they helped us find what we needed, we had great experience! Thank you so much! We will definitely come back!
Great experience! Art was easy to work with, everything showed up as promised. He was very accommodating with timelines, and was willing to make product changes when necessary. Furniture quality is in line with price point. Great place to get everything you need!
Im very happy with the overall experienceCustomer service was great “ special thanks to Phat who helped me put my salon design together, also special thanks to Art who help me get this big order on time “ during this difficult time” overall quality of all gadgets are good. My new salon looks amazing ! Good quality product good price, on time and accurately 😘
My experience with Salon Furniture Warehouse has been Phenomenal!! The specialist (Mr. Art), went above and beyond, in giving me exceptional customer service! They work with you and are very understanding to your needs. They are very professional and understand the whole concept of the salon industry business. Thank you, Thank you, Thank you!!Prestige Salon, Las Vegas!
I travelled to chicago from Milwaukee to see their showroom, well worth the trip. They have everything set up there for me to touch and feel the product before we buy. End up buying everything from them. Great service from Phat and prices are amazing. I’m a very happy customer
Very clean store and friendly staff
I love this place art is so nice prices are very reasonable i buy everything from here check him out he is open call to make appointments
Went back again to buy all the furniture for my 3rd salon. really love to work with them. Great service. Highly recommend!!! Great designs too.
During my salons renovation, I purchased a couple of nice, high quality pieces of salon furniture from here. The staff is wonderful, knowledgeable and very helpful. They have a vast selection of products and you will not find better pricing elsewhere! I was able to find furnishings that fit my salons style and personality without breaking the bank. I love the elegance of the Elizabeth collection, its beautiful styling works wonderfully with our decor. A special thank you to Art, who treats his customers as family and makes it a point to ensure that you are happy with your purchase. Ill most definitely be a customer for life!
Beautiful furniture, wide variety. Helpful staff- easy to work with to remedy any situations that arise.
I placed a order from the website that was close to 1000 dollars.I was very nervous to do this with them being so far away and sending that amount of money my first time. The tables didnt ship on time but I was assured they would still arrive the day I was told. They did arrive on time, the delivery driver was very nice also salon Warehouse customer service is awesome and even helped me over the phone with the assembly. My tables look perfect
Very pleased with the customer service & every person I had contact with from speaking with Art on the phone, the help I got on the showroom floor to the guys that loaded up my equipment. I highly recommend this place!!
I was hesitant at first to buy my furniture online, luckily Salon Furniture Warehouse has a huge showroom only 45 minutes away.After visiting the showroom and find out that a lot of the items were actually better in person than the pictures suggest, I placed my order.The shipment arrived only a couple of days later. The products are exactly as I ordered and expected.Great customer service, products and prices what else can I ask for.
I purchased my equipment in February from the Des Plaines, IL location.Andrew helped me, I did not have an appointment. He stopped what he was doing and took me to the showroom. He was kind, knowledgeable and patient with me. My shipment arrived on the date I picked and everything appeared fine. There were a couple small glitches and I had quite a few questions. Phat had taken ALL my calls, he was ALWAYS kind and never made me feel like I was bothering him. He took care of all my concerns in a timely manner.They are great guys, especially Phat!! I would recommend these guys in a heartbeat!!!Gale J.
This place is a blessing. The customer service here is amazing every time. Thank you!!!
Bought some barber chairs from the warehouse in Chicago. They have a wide variety of everything in their showroom and they even showed me around the warehouse, the place is huge! I got a great deal on some vintage barber chairs and they’re so much better than what I expected. The pictures do not do them justice!!
Great looking salon furniture. Super fast shipping. I worked with Phat, he was great at responding to phone calls, text, and email.
I recently purchased 4 beautiful crystal chairs. The chairs were delivered so quickly! I would highly recommend them!
I went there because I wanted shampoo bowls for my salon, they are very nice and work with me. But I would Not buy from them ever again. As a business owner time is money. I had to go back 3 times the parts were not in the box.(45 min drive one way) Till this day I have to put a pillow or something to raise my client up high enough so they don’t get up wet. I had to get a plumber to come and he said the best he can do was change the parts so my sink won’t leak. JUST CHEAP PARTS. 😨😠$800 of his work with new parts fix the problem and a pillow so my clients won’t get wet. Even replacing the parts I still dislike the sinks. They look nice but we’re poorly made.
They have everything I need and more. Very well made and unique designed pieces. Customer service is excellent, very knowledgeble and helpful. Prices are great too. We certainly will buy from this site again when we expand. Highly recommended.
Great place if you have needs for salon furniture pricing is reasonable and local
Great customer service with great prices. Will definitely shop here again.
This company is a complete scam. read contracts before purchasing and DO NOT FINANCE. we are paying 3 times the amount for the furniture and the furniture is complete garbage !!!!!!! super cheap and not made for a busy salon. customer service is terrible. stay away !
Good variety of products, knowledgeble sales staff, reasonable pricing, great customer service. I highly recommend this company to any salon owner. Cant say enough good things about Art, the owner.
The more I read the one star reviews the more I realize how messed up people are..!!!!!I’ve been dealing with this company for over three years. They are always there to help and answer any questions . They always resolve any issues I had !! I’m buiding my second salon and placing an equipment order is so easy with them. I have dealt with other companies in the past And Nothing like salon furniture warehouse. So in spite of those other reviews give Salon Furnitue Warehouse a call! You won’t regret !
I love this place, they have the best prices and really caring customer service.
Great customer service and products. Will definitely be purchasing from them again in the future!
Very good customer service.l from the beginning but I needed a replacement part a year later and received help and the replacement part within 2 days of inquiring through email. Thank you
I’m so feed up with this company, my counter top came crack. They can not replece it because they can do ship it by it self. They amount they are refunded me don’t even cover the repair cost I got quoted.Something that could take no time, is been 3 week process.
The service here is great! Everyone is so nice.
Wish we read all the reviews and responses from the owner before we made our mind about buying from this company the poor quality you receive and the careless service you get after you pay will leave a bad taste in your mouth.Do not make the mistake of using thier recommended contractors to assemble the furniture thier recommended contractors who works for them will only give you weekends availability to come out and install and when they will and if you end up with an issue which you will there will be no one to help you and the contractor is going to charge you extra to comeback and reinstall or complete installation.In our case we paid $500 to thier employee who did not even clean up or picked the mess he made we asked if he was going to clean he said No and gave us an attitude as well what a shame.They will take advantage of your situation and make you regret you did business with them. I know the owners will be quick to reply and disassociate their self with the employee contractor and be defensive and write anything to convince that they are very honest & attentive when it comes to customer service and sell good product but in reality they will show no care once they receive payment, read all the 1 Star comments you will find similarities.Do your self a favour check and look around if you find a better company too buy from and do not use thier recommended contractors they will overcharge and piss you off.
Awesome customer service .!!!!
Bought a new barber chair from them/great selection/ great service/ was in and out of their showroom in an hour/ great chair/extremely pleased. Wayne Rusniak/Waynes Barber shop
Phat nyegen is an amazing sales person i shoped from overseas and he did all my work without giving me any stress or headache and all the furniture I bought was as exact as he explained very honest very supportive very great customer service thank you phat nyegen
The place is huge, got double sided stations for the shop. Pricing is great, would definitely recommend.
Really enjoy working with Phat from salon furniture, he is always really helpful with supplying the product, and goes over and beyond!! Thanks
Received my station, and 1 side of the mirror edge was damaged. They did everything in there power to not ship me a new one. Now I have to wait a week for another one, and that one may or may not be damaged. They offered a credit of $100. No, thank you. $100 credit on a damaged $1000 station that I can not even use let alone put together seems a little ridiculous.
Great great the greatest (ART IS THE MAN)
Really good prices. Nice sales people.
Thank you very your help .mrs phat
I just bought all of my salon furniture from this place, I wouldnt go to anywhere else for quality salon furniture . Go check these guys out.
Amazing service and great products!
I bought a few stations from them poor assemble I open top drawer bottom door open with it open both top drawers both hit each other to loose poor assembly
Great store great costumer service and great deals