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Castro Automotive, Inc.
1634 E Oakton St, Des Plaines, IL 60018, United States
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Castro Automotive, Inc.

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Review №1

Honest, hard working family business. I have take 3 of my cars here and each time theyve done an amazing job. I trust them to provide good, honest, quality work and I leave each time feeling like I got what I paid for

Ma
Review №2

Remember these names Rafael and Alex!!I own a 2020 Subaru Ascent, AWD, beached it in snow and ice.. I was stuck for 36 hours. Called at least 5 different tow companies. They ALL pulled up laughed and left.Rafael was the last tow truck driver of the evening to show up... around 12:30am. He saw my predicament and said, I’ll be back first thing in the morning to get you out.Sure enough after a long night shift, this man woke up and showed up at my house with Alex. They pulled my truck out with two pulls.Now, when I tell you to remember these names, HE is THE guy you want to call upon for a reliable and trustworthy service. They pulled through and pulled my car out when NO ONE ELSE WOULD!!So beyond thankful!!God bless!

jo
Review №3

Had a trans job done a car they dropped and put the trans back in cheap no issues or so i thought all the bolts on the trans mount loose bent brake lines lose bolts and parts as they say u get what u pay for wouldnt recommend them to anyone i know

Ar
Review №4

Excellent car service.👍

El
Review №5

My car had failed an emissions test. I brought it to Castro Automotive, literally just following a review online. Im really glad I did. I found Mr. Castro to be clear and concise about my options and he really worked hard to make sure my car was ready to pass. I would say he is my new go-to mechanic!

To
Review №6

Great customer service and fast work.

Mi
Review №7

Theyve always been straight with me and have taken great care of my cars. Give them a try!

Ja
Review №8

Our Family has been taking their cars here for years now. Sometimes it is just hard to find a good mechanic that is trustworthy and doesnt overcharge. We highly recommend them to everyone!

Ja
Review №9

Towed our car really quickly. Knows what they are doing. Honest people. Probably the best quality for a mechanic to have. Would recommend.

La
Review №10

Best mechanic hands down. I brought my Cadillac CTS there after Castle Chevrolet kept scamming me. Very honest people to work with, very trustworthy. You get the quality that you pay for. Still bring the CTS there whenever something happens and will continue to do that.

J
Review №11

Very bad experience, overcharged for oil change, definitely not recommended.

Am
Review №12

Terrible place not sure how they still are in business. This place is merely just a tow place but say they are a repair shop. Do not ever get your car repaired here. You will regret it. I wish I could give negative stars.

Pl
Review №13

This is the best refferel, I received from my towing insurance. Great service & rite on time.

Ja
Review №14

Used my insurance for a tow and no places were available that my insurance was contracted with, and with my location and the fact that it was midnight didn’t help. But they found this Castro place and said they’d be there to tow my car in 90 minutes. It is now 4:37am. I guess they meant 90 minutes 5 years from now. I’m going home. This place is trash. They stopped answering my calls as well as my insurance agencies calls. Very unreliable and unprofessional.

Ro
Review №15

I will highly recommend this place cause they really know how to work on cars they know what there doing and the personal that works is nice & friendly.

Hu
Review №16

Family owned great people fair prices

An
Review №17

Always dependable and well priced.

Co
Review №18

Good honest people!

LU
Review №19

Very trust people I really love this place and I highly recommend for your mechanics services they are very honest with the prices and with the job they are doing and very nice and friendly people. Thank you for people like you we can trust.I am very convinced that this mechanical workshop for our cars is the best there is, they are very reliable, reasonable and kind people when giving an estimate and when doing work on our cars, you really pay for what you receive. God bless you and keep working like this and helping a lot.

Information
13 Photos
19 Comments
4.4 Rating
  • Address:1634 E Oakton St, Des Plaines, IL 60018, United States
  • Site:https://castroautomotiveinc.com/
  • Phone:+1 847-297-0610
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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