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Des Moines Custom Cycle
3630 Merle Hay Rd, Des Moines, IA 50310, United States
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Des Moines Custom Cycle
Comments
Dr
Review №1

Great owner, great vibe, awesome place to take your motorcycle.

D
Review №2

Nicks the best easy to talk to and really knows his stuff only person i let work on my bikes

Wa
Review №3

Nick did a fantastic job replacing my stator,rotor and voltage regulator on my 1990 Harley flhtcu.I took it into his shop on a Tuesday and he said he thought he would have it done on Friday,called me on Thursday and said it was done.Super person to deal with great shop and fair prices.I will be highly recommendind Custom Cycle to a lot of riders.Thanks Nick!!!

Br
Review №4

Nick is awesome.. anything you need done Im sure he can figure out a solution for you. He got me in and out within 10 minutes. I will make this my first stop for all of my motorcycle needs, you should too! Thanks again for the great service!

In
Review №5

Best cycling repair shop in town! Nick is amazing. Love his energy and vibe. 5/5 would recommend

Ma
Review №6

First time going here. Took my sons new dirt bike here for some work. Was charged a fair price and he got the work done on time as promised. The service is friendly and professional. Good location. I will definitely be back with my other machines. I would highly recommend this place for any of your cycle needs. You will not be disappointed.

An
Review №7

The most Amazing work! Options galore! Fair pricing..... This guy is good!

sh
Review №8

I was looking for hardware for my battery owner hooked me up with the bolts I need for free

He
Review №9

I called about a problem Id been having this after spending 2 summers not riding and fixing some problem and over a grand twice . I stopped 8n within 10 min he had looked diagnosed and told me to bring back when I work down the street and he will try to have it done by the time Im off work and hope that my bike is going to sturgis

Ra
Review №10

Man really cares about the community and is dedicated to servicing vehicles the right way.

Jo
Review №11

This guy is awesome! Go check them out

Jo
Review №12

I would like to recommend Custom Cycle to anyone regardless of the make, model or age of the bike. I was incredibly impressed with the outstanding service that I received. I have an old 1978 Honda and it is difficult to find parts for it. I won’t just trust anybody to repair it. We’ve brought in other bikes to be repaired by Custom Cycle and we always receive the same high-level quality service. And that Honda that I was having constant problems with is now running perfectly! Honest owner - Quality work. Thanks custom Cycle!

co
Review №13

I had Nick put on new tires and fix an exhaust leak. he was great to work with and was honest when I asked about new brakes. this kept money in my pocket! I would recommend his shop any day of the week.

Jo
Review №14

Only shop in town that was able to get my bike in for the next week. He was willing to make the time to do the job where others wouldn’t. Price is more than I expected but for how convenient and dedicated he is, it’s worth it.

je
Review №15

Got me in on a last minute job.Thank you

CJ
Review №16

Nick did a great job on my 1987 Honda Rebel. Contacted him by email to see if he worked on older bikes, and he responded right away. The work was done quickly and was ready when promised. And EXTREMELY reasonable! I highly recommend Nick and Custom Cycle, and Id definitely use him again.

Br
Review №17

Thought I found a good place to repair my bike. I needed my triple tree and forks aligned. I was told my forks were bent and needed replaced, very expensive repair. He said he couldnt align them, he had spent an hour trying.I decided not to the repair and trailered my bike. I took it to a different shop. They said my forks were NOT bent and only took them about 10 mins to align my forks as I watched. Thanks to the rain is was a good idea I brought the trailer, might have saved my life!!! As the new shop started working on my bike, the top bolts on my triple tree clam were lose!! Along with the center nut! Absolutely disappointing...I could have been hurt. So no I dont recommend this place. Its unfortunate really.

He
Review №18

Nick is great to work with! He is very well trained and does his best with every job he does. He has fixed and assisted in building my husbands bike and we loved working with him. We are so glad he has taken over this company and turned it into something great!

Ja
Review №19

Custom Cycles are Outstanding!! There response time with fixing my bike was prompt & the service Exceptional! I recommend Custom Cycles to everyone I know. They are honest, fair, dependable & professional!

mo
Review №20

Extremely poor customer service. We brought in a tire and inner tube for our kids dirt bike and asked if he would be able to mount it for us. He said yes, but it will be a little while so Ill call you when its finished. 30 mins before closing we called to see if it was finished or if it would be ready tomorrow. He said its ready, I couldnt use your inner tube so I used mine and here are the charges for it. When we get there I asked if it would have been possible for us to have gotten a call regarding the situation before he just made changes without our initial consent? He got extremely rude as if we were in the wrong for asking for a courtesy call. He replied with well how about I just undo it then? I said no, we want it but it would have just been good customer service for a courtesy call. He started going off on us and making unnecessary and unprofessional side comments all because we asked for that courtesy call. We asked him to see an example of the inner tube he used in our tire to see what the difference was in ours versus his and he said that was the last one. He then tried to grab our tire back so he can remove the inner tube. He grabbed our invoice, balled it up and snatched our inner tube he couldnt use and threw it in the trash. He is a shiesty business owner with a piss poor attitude. I will never recommend him to anyone and highly recommend you go elsewhere for service.

To
Review №21

This shop is under new ownership. Nick. The new owner has worked on our bikes long before he bought this business. Good work ethics. Sucks to buy a business that has such a checkered past. The new owner is a trustworthy guy. Simply couldn’t find a more skilled bike mechanic and builder.

Ba
Review №22

Since new ownership..Great shop!!! Nick is great to work with. Very honest and Reasonable. Tells you up front what youre looking at. Doesnt try to sell you stuff you dont need. Very detail oriented. Stands behind his work. Ill never go anywhere else. Beware!! Negative reviews are from the previous owners work.

Jo
Review №23

Absolutely amazing experience! Everyone is so friendly and so willing to work with anyone! Every winter they provides discounts to prefered customers and they offer a military discount. Not to mention they do amazing work! They installed a 240 wide tire kit on my bike and it is perfect!

Mi
Review №24

Good work, for a good price.That was my previous remark about this place. But, my opinion of this place has fallen quite a bit my bike had to have a fuel filter and fuel pump replacement I have been experiencing fuel leaks at the pet cot coming out of my fuel tank and has not been fixed properly yet. I have returned the bike to this company twice and the problem still persists. I will have to go to a more expensive place aka the Harley dealership to get it properly fixed I guess. This German offers horn customer service in reference to not properly fixing a problem that he caused on my Harley. I do not recommend using this company for anything other than fluid changes. That seems to be about the only thing he is good at.

Co
Review №25

Awesome Job Nick I don’t know how I can thank you enough for helping me out !!! I will tell everyone I know how much u helped me, I will never take my bike anywhere else, nice to know there are still bikers out there who own a business to help other bikers

Je
Review №26

My bike had been butchered, I litterally took it to Nick in boxes buckets and plastic bags. There was so many parts missing or not even for my bike. He was able to put it back together and make it run the way it was intended to. He definitely knows his s***!

Ca
Review №27

I was very Satisfied with the work they didStraight forward and very helpfulThank u guys for the awesome work u did on my bike. I just love itYall r the only ones I will go to

Be
Review №28

Next day on most parts. Great service for a great price. Thanks!

Br
Review №29

They just fix my cam and chain that another shop did glad to have it fixed right thanks nick

Jr
Review №30

Jonny was great beware Jonny no longer around I have sent 2 people there since and if u want washy work at a high price go ahead but I would rather take mine to the barn ( haven’t been there in years hyperformance in pleasant hill runs circles around this dude and way more knowledgeable

Ju
Review №31

Awesome service from Nick! They work on all types of motorcycles not just cruisers.

Jo
Review №32

Not the same since the J & S split ways. Paid out the nose for them to fix my shifter and they never solved the problem. I took it to struthers and they fixed it... for free. Turned out it was a really simple issue so Struthers didnt even charge for it.

As
Review №33

Great independent shop! Worked on my moped and it was the fastest moped in my group!

dw
Review №34

I started bringing my Harley in over a year ago when a friend suggested the shop, needless to say Ive been coming back ever since and theyre is no other place I would trust to take my bike.... Come find out for yourself ask for Nick

Na
Review №35

Great service and prices.

li
Review №36

Friendly service, great job for a good price

Bi
Review №37

Got raped! Wouldnt recomend this shop for anything!

jo
Review №38

I choose this place for all my motorcycle needs!

Di
Review №39

Thank you for your expertise!!!

Al
Review №40

Total ripoff

Ho
Review №41

Kinda Sketchy.

Ra
Review №42

Great place

Information
17 Photos
42 Comments
4.1 Rating
  • Address:3630 Merle Hay Rd, Des Moines, IA 50310, United States
  • Site:http://desmoinescustomcycle.com/
  • Phone:+1 515-278-7703
Categories
  • Motorcycle parts store
  • Motorcycle shop
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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