Updated reviewThey reached out immediately wanting to help. Replaced the parts that needed it quickly, and were very nice while here.Ill use them again, and very much recommend them. Very easy to work with.---------------------------------------------------------------------------------------------------------------Per the picture, the hardware facing out was damaged during or prior to the installation, and not replaced. its about a thumbs width but the scratches are in a noticeable spot.Per the other picture, after a few months on the other door they installed the water seal at the bottom has pealed half way off and flops around.The installers were courteous, the doors and hinges are clearly high quality and measured well.I just find it frustrating being stuck with damaged new products.

Once again Sassman has hit it out of the park. I had a shower door installed and it looks great and operates perfectly. The women in the office helped me order a great product. Much better than the big box stores. Jake and Austin were great on the installation. Polite, clean and efficient. At this point Sassman is the only place I go for my projects that involve glass and mirrors.

Sassman Glass employees Jared and Dakota replaced windows at Regus in Johnston last week (10/14 & 10/15).These two gentlemen were professional, thoughtful, considerate of clients and our very busy center, and were patient enough to work around a few therapists who needed quiet and privacy at times. Replacement for each window downstairs took only 5-10 minutes -- SUPER quick -- and the upstairs windows were replaced just as quickly, though their replacement required a lift to be rented.When doing their initial walkthrough, the boss of Sassman Glass Chris was able to assure one of our older gentlemen who could not move his built-in desk that it would be taken care of for him. Chris took point in that conversation and really reassured the client that his items would remain secure and his desk, handled with care. Thank you for this in particular!Once the job began, Dakota and Jared handled the installation process on their own. Jared took point with the clients when needed and was well-spoken and helpful. Dakota took point on more of the physical work. They even took a moment to show me the process for removing the glass.Sassman Glass was unable to replace windows overlapped by a built-in wall, but were willing to work with our property managers regarding their replacement.We had a great experience with Sassman Glass. Thanks so much for your excellent work!

Competitive prices and very quick, quality work. They did a great job repairing our business front door.

Awesome job! Unique window replacement, and the job ended up being more difficult than expected. The crew did a rockstar job. Highly recommend to anyone that needs a new window or repair. Or any of their services for that matter. This wasn’t or first time using them and they’ve knocked all our work out of the park. We’re very pleased.

Adam and Trey did such a great job! Fast, friendly and excellent work

Excellent experience! Called a few places and they were competitive and far and away the best customer service start to finish. Would highly recommend and will use again.

They were faster than originally quoted. The place was clean and organized I will definitely be back!

Shower door installed in remodeled bathroom. A little pricey, but you get what you pay for. Looks great and installers were professional and skilled. We highly recommend Sassman Glass.

Sassman handled the installation of our shelving for all of our closets and they did a great job! We needed some adjustments done to one of the closets and they can right back and took care of it right away. I would definitely use them again.

We had Jake and Jared come fix our sliding glass shower door. I can’t say enough good things about how professional they both were while they were here. We are extremely happy with their work. Scheduling an appointment was very easy as well and they were able to fit us in during a very busy time. I would highly recommend Jake and Jared and Sassman glass.

A very competitive prices great quality excellent service

Jarod and David did a great job installing our replacement windows. Very professional and courteuos.

Great young pepe helped me. And the work was awesome. Very sweet. Helped load my piece of furniture

Had a great experience with Sassman Glass for a shower door installation and was very happy with the whole experience. Looks great and the installation crew of Joe and Austin were on time, polite, professional, and took time to answer questions. Would use again.

It’s not hard to find a glass company in the Des Moines metro. They’re everywhere. I knew nothing about glass shower doors so I chose the company with a lot of positive reviews, which is Sassman. I chose Sassman because of all of the positive reviews. I now understand why people love this company. Sassman is absolutely fantastic to work with. Going into their store to get a quote was simple and quick. We were provided multiple options and everything was explained perfectly. The install guys are quick and very professional. They did a fantastic job of measuring and then installing. Highly recommend this company.

Outstanding, friendly, and knowledgeable service from Joe, Austin, and Jake.Jacque was always helpful with information too!We will use their service again for our master remodel!!!

Really happy with my shower door installation. Miranda and Jake were great to work with, kind, knowledgeable and answered all my questions, they also quoted out all different scenarios for me when I was indecisive on what I wanted. I was the GC for my house build and worked with dozens of contractors good and bad and Sassman was one of the easiest to work with and the final product looks so good! Thanks!

Austin and Joe came today and installed my shower glass. Very nice young men. Great job on the install. cleaned up after themselves. took shoes of. Very happy with Sassmans experience.

We had Sassman install a custom stationary shower glass panel. The entire team was great to work with including Jacque, Jake, Joe and Austin. Jacque was our preliminary point of contact and ensured she understood exactly what we looking for. Jake ensured the dimensions and design were accurate and feasible. Joe and Austin did the installation. They were great! Extremely professional and courteous. Installation was quick and it looks great! I would definitely recommend Sassman for custom glass work.

Went in needing a custom cut pane of mirror and everyone was incredibly friendly and happy to help. They were exceedingly accommodating and while they were slightly more expensive than I expected, the price was well worth it for the mirror quality and customer service I received. I will definitely be going back to them for any future glass/mirror needs!

On time. Got the job done quickly. Courteous staff.

We had issues with the shower door that was put in when the house was built last summer. Sassman came out twice and tried to make adjustments, but the door just wasnt operating the way it should. It seemed like the door itself was the issue, nothing to do with the way it had been installed. We asked if we could replace it and pay the difference for a new door. Kyle called and said hed like to take care of it (at no additional cost), he just wanted us to be happy. He invited us into the showroom to select a new door and within a short couple weeks the swap was made. Joe and Colton arrive on time today and finished the removal of the old door and installation of the new door in less than the estimated time. It looks great. Our experience with everyone at Sassman - from the phone call with Kyle, to the interaction with the ladies in the showroom, to the installers who were in our home - was exceptional. They were all friendly and professional - were extremely happy with the outcome!

Fantastic customer service! Theyre friendly and helpful in so many ways. You can call, email or just drop in with your questions and theyll help you get your project rolling. Were doing some DIY remodeling and needed two pieces of glass for our shower. Courteous Sassman employees educated us on what we needed and why. They helped us save money and provided us with the knowledge we needed to complete the installation for a perfect finish. Sassman was referred to me by a co-worker, and Im so glad we found them!

Sassman cut pieces of glass to cover 2 end tables. The glass was cut to my specifications and fits perfectly!

What a great team of experts. When you want perfect, Sassman Glass is the way to go! Timely, efficient, courteous and knowledgeable!!

They removed a huge mirror. Great job and friendly service.

We requested quotes from a couple of different glass companies for a glass panel in a remodeled shower. The person in the office was quick to respond with a rough estimate for the panel and installation. Their price was noticeably lower than the others received. The tech was out in a timely manner for final measurements, and the original bid amount was confirmed. I called after a couple of weeks and confirmed that the glass was in. An appointment was made and a quality install was completed within 2 days. Very satisfied with all aspects. Only other comment would be that it’s not clear how long the glass was in before I called, and how long before they would have contacted me to schedule the installation. Another comment, we also ordered a pane of cabinet glass for a a/v cabinet. It turned out that it was a fraction off. I stopped in to the office and they adjusted it while I waited and all is great. A very satisfied customer.

I was very happy the with mirror wall they put in my fitness room. They were great to work with and when it came to installation the crew was fast and very clean. I will gladly recommend them to others.

Did a great job and had great service!

Great experience at Sassman Glass. I recently moved from KS to IA and unfortunately broke a really special mirror. Called a couple of places and got recommended this company. No regrets! They couldn’t replace the mirror because it was glued to the frame but they presented a solution that I liked. When I picked up the mirror this week it was looking awesome. I couldn’t even notice were it was broken! Great example that there is always a solution for any issue. They didn’t say no and presented options they were able to work with! Great front and back staff! Ended the interaction with a great lady Miranda who explained everything concerning the repair pretty well. 5 star business!

Trey and Austin did a great job in our shower door install! My husband commented about the excellent job they did caulking around the frame. Way to go guys!!

I used Sassman to replace a piece of glass in a nightstand. They were quick and courteous, and I loved the texting-based interface I worked with them through. They were very courteous and respected my contact-free sale requirements. Unfortunately, I gave them the wrong dimensions for the piece I needed, but they gave me a oops discount and I have the right dimension glass now.

Trey and Jarod replaced a plate glass mirror in my Master Bath.They were excellent communicators, conscientious and did a great job. Will use again...highly recommended!

My experience was great. Jacque was great to work with and was fast to respond. The 2 guys who installed were personable. The were quick to get it done and did a great job. My only complaint would be the text option on the website. They said they would get back to me and never did so I just called in. Would definitely use them again but will just call next time.

I order glass for windows/doors, and mirrors for projects and the quality is great, they are quick to get it done, and very professional when I contact them

Jerrod did a great job!

Needed a piece of replacement glass. I called with the measurements and they were very friendly. They called me promptly when the glass was cut. Nice when I picked up the glass, and glass came with protective corner bumpers.

Prompt service and customer is always right attitudes.

Responsive and professional. Jake kept in communication throughout the process. When I had a small leak, they came immediately to resolve the issue. Will recommend!

We used Sassman Glass to install a new window and make other repairs. Chris Willenborg does outstanding work! On-time, professional, and great attention to detail. We will call him whenever future work needs to be completed.

Sassman staff were very professional, from the sales staff at the store to the installers at our home. We received personal attention in selecting a product; the salesman took the time to answer all our questions and provide insights as we made a decision. The installation went smoothly and the team was courteous.

Chris and his team are super great to work with! We had glass removed and disposed of. They were very quick and efficient! Would definitely recommend them to anyone!!! Thanks!

I called 2-other Glass/window repair looking for a replacement living room window I broke cutting the grass. Sassman Glass had the best price as well as best timeframe. While the installers were putting in the new window I mentioned that my mothers old hutch glass shelves had cracked & broke. He look at it & said we can replace that glass...Two pieces of glass one stop! They’re locally owned and do a terrific job!

We used Sassman Glass to custom make mirrors for our new home. They were fantastic, great price, they hopped right on the installation and Joe the installer was a complete gentleman and did a great job! - Highly recommend.

Second time I’ve used Sassman for glass top over wood surfaces. They are 2 for 2 and I’ll no doubt use them again.

This company is BY FAR one of the BEST places to work for. I was at Sassman Glass for almost 2 years. Doug, Sandy, Jake, and Joe are some of the best people to work with. The environment is wonderful and if I ever move back to DSM, im re-applying :] Miss ALL of you!SARAH :]

We’ve used Sassman Glass for numerous projects and they always do an AMAZING job! They are quick, clean, and detail-oriented. On our most recent project, Jake and Trey were able to help us without stress. I definitely recommend them for your glass and mirror needs!

Miranda, Kent and the Sassman glass team did a great job replacing my shower door. Timely estimate, good product, clean install with no drama. The way good business used to be done.

Good place,if you need glass,or anythingelse,just ask and they will be happy to help you with any questions.

Doesnt respond to issues or communicate unless they think theres a sale involved. One of their drivers attempted to run me off the road and they could care less. Couldnt pay me to be using this company for anything.

Joe and Austin were wonderful. Highly recommend Sassman.

Mirror and installation on guest bathroom. Great service and good cleanup. I would recommend Sassman Glass and Mirror.

The guys arrived on time, every time! They were always professional, polite, and were able to complete the job quickly during business hours! The install looks great!

Jacque was wonderful to work with! She was friendly, responsive and worked hard to accommodate all the challenges I threw her way. All the team members I encountered seemed just as wonderful when I went to pick up the mirrors. Greatly enjoyed working with them and will definately again in the future.

I have used this company for different glass needs throughtout the years, such as replacing windows in a house and a car. Recently I ordered pieces of glass to cover my furniture and the quality I received for the price was very impressive. they were quick with response time and getting it delivered to me! would highly recommend this family owned company for all of your glass needs

First, it was by far the most affordable quote I received - AND that was with installation!!Then once it went in they were very accommodating and receptive to customer needs. Even came out a number of times to make sure everything was to our satisfaction.Would recommend and use again without hesitation!

We had our shower door installed and it is beautiful. The rubber seal along the bottom began to deteriorate sooner than expected and when reaching out they were quick to respond to help us get it fixed. They stand behind their work and their work is fantastic! Thank you!

TJ replaced a broken double pane window for me. He was professional, knowledgeable and installed the new window quickly. I would highly recommend Sassman Glass.

My name is John and I own Precision Contractors of Iowa. I did a remodel for a couple which the wife was having some serious medical issues. They decided on everything the wanted in the bathroom form a custom shower to the floors and vanity and even customizing the closet to make her comfortable. I had a guy bail out last minute to put up the shower doors. I called tanner on Thursday and he listened to the story and literally the following Monday he was on the job and completed it. I have 4 new construction house going up and multiple retro’s going on at the time being. I will not use any other company but these guys. Your price could be half of theirs and I still won’t do it. Their respect for the customer and and quality will make me continue using them for every project I have. Job well done guys!!!

I called Sassman to quote a custom shower door because of many recommendations. I was sold on the company at my first impression speaking with Jacque. I was confident my wants and needs would be met discussing with Jake, when he came to measure. I was not disappointed. Quite delighted by the craftsmanship and beauty of the door itself and install by Jake and Trey. Communication, process, quickness and cost of the project were all better than I had expected. I definately recommend Sassman.

We needed a hard-to-find item and the folks at Sassman provided thorough and prompt service. I was happy to learn about all of their services, including shower doors and more. I highly recommend this business, which exceeded my high expectations.

The team at Sassman is top notch. I am finishing my basement and needed a door for my tile shower and glass for cabinet doors. I called everyplace in metro area looking to keep cost down. Everyone I talked to in the trades said all the contractors use Sassman. When I called around only Sassman got back to me right away and took measurements in two days from calling. After waiting 3 weeks to get bids from competition, Sassman was quite a bit cheaper for the same shower door and cabinet glass. Install took about an hour and looks great. Also everyone I talked to on phone or in person was very knowledgeable. Cannot recommend enough

Sassman Glass takes pride in their workmanship and professionalism. I want to especially call out Alex! He promptly reached out to me to provide the estimate, then called when the glass came in to schedule the appointment. Because of weather and other situations beyond his control, we had to reschedule a few times. Each time Alex called to provide an update or to schedule arrival to finish the work he was polite and courteous- AND always right on time! Rare to find tradesmen like Alex or businesses that care about the customer like Sassman Glass. Highly recommend!

Great customer service and quality work!

We had them come out and install glass for our new tile shower.Great quality, professional installers, and unbeatable prices. I have nothing but good things to say about Sassman Glass!

Wonderful people and wonderful service!!! Very helpful and great suggestions. I had a piece of glass cut that had curves and needed fit to a confined space. They did excellent work, it fit perfectly and the turn around time was fast! I will definitely go back again.

I had almost given up on finding replacement mirrors for our medicine cabinet but then I discovered Sassman Glass & Mirror. Previous quotes from other companies were 2-3 times higher in cost.I was told by Sassman Glass it would take 7-10 days to get our mirrors done but it actually tool less than a week!This company delivers quality product and customer care. They are awesome!

Fast and friendly service above and beyond

Alex was very professional and courteous. He let me know he was running just a few minutes late which was appreciated. He was also flexible with my schedule. Would definitely use them again.

From start to finish, I found Sassman Glass and Mirror to be top-notch. I walked in to get a quote for an oddly dimensioned shower enclosure, and received immediate attention from Sarah. Quote was more than competitive with others in Central Iowa, and they seemed genuinely interested in earning my business. My installation was delayed a week due to a snow storm, but everyone at Sassman was quick to communicate the issue and reschedule. Communication, competence, and excellent end product and installation...not more you could ask for from a company.

Quality work and superior customer service by the entire team. Sarah and Alex were great to get me taken care of. Doug Sassman had a quality product and an awesome crew. Thanks for taking care of us so quickly!

4/17/19:Today we got our Shower doors from Sassman and they look outstanding! Alex installed them and they look great. They have always cleaned up after themselves and take pride in their work! Kudos to Alex and the whole team at Sassman.-------------------------------------------------------3 weeks ago:Alex did a great job on our windows. He was very professional and cleaned up everything. He was friendly and went out of his way to get here quickly to meet my schedule. He also did some research on some shower doors for me and sent me pictures. Because he did such a great job we ordered the showers doors also. Your team does a great job and that is why we continue to come back. Thank you!!

From start to finish it was a smooth and simple process. Both customer service and installation crew were professional and timely. Finished product looks great! Would highly recommend

I was in need of a replacement part for my shower doors; the folks at Sassman were very accommodating looking through older stock to find what I needed. Not once, but twice! Thank you for your exceptional service!

We had Sassman Glass cut some mirrors for Brick & Ivy Restrooms. They did a great job and stood behind their product at a very fair price! Would highly recommend them!

Sassman glass was great. We had a remodel of our master bath that was a unique space. DJ helped me review my options for different shower doors and did great on the installation, it is beautiful. Vanessa in the office was super helpful and was completely patient with my questions about options for handles. Overall a wonderful experience. I would absolutely recommend them!

I Ordered a bathroom mirror through Sassman glass and was amazed at the professionalism of this company. I will definitely recommend them to my friends and family.

They did a great job from making an appointment to measuring to installing my new shower doors. No mess, no fuss. I’d definitely recommend Sassman Glass, especially Jake and Joe along with Sarah in the office.

Ordered part. Did excellent on helping figure out and cutting to length when I came to pick up. Very satisfied

I contacted this company to replace a small glass on my curio cabinet. Charged me $30 when a local ANKENY company quoted $150! I recommend this company for their honesty and professionalism.

Sassman Glass & Mirror was fantastic! I noticed last night that our heavy glass shower door was suddenly starting to come off it’s hinges. So I emailed a bunch of bathroom remodelers who were all booked out a couple weeks. But several of them redirected me to Sassman Glass. And Sassman Glass was so sweet when I called; they came out immediately for a nominal fee. I am very pleased with their help and definitely recommend their services.

Ordered a piece of tempered glass. It came in ahead of schedule and fit perfect. They threw in the setting blocks, no charge.

I recently used Sassman Glass to install glass shower doors in our master bath remodel. I was very happy with our experience every step of the process! I was given prompt and helpful service when I walked in the showroom. Jake explained my options and arranged a time to come out and measure, and responded in a timely manner when I texted him with some further questions. The shower doors that were installed by Jake and Alex look wonderful. I highly recommend Sassman Glass!

I was impressed by the level of service we received. The two guys who Installed our shower door were accurate and friendly. Would use them again!

Tanner was excellent! Very responsive, quality work and ease of doing business. I love my new shower door!!

I recently had Sassman Glass install mirrors in some bathrooms and shower door/windows in a new home. From the team that came out and measured to the office staff to the installers, i couldnt have been more pleased. It was a seamless process and they communicated with me well every step of the way. These guys are true craftsman and truly care about what they do. I would highly recommend them and will use them again. This is a great company to work with.

Excellent from the quote to the finished product! Needed a cracked window replaced. Very prompt quote with specific details and exact pricing, including multiple options that I requested... types of glass and whether it would be done on site or if I brought in the window. Workmanship and courtesy of all personnel was great! Thanks, Sassman Glass... youre definitely an example of how a business should operate!

Sassman Glass replaced glass in some of my windows and did a great job. They matched the white grids to match my existing windows so you cant tell they were even replaced. Highly recommend if you need glass replaced in your existing windows instead of replacing whole window!

Just had our new shower doors installed and they look great! The installer was on-time, polite and did a wonderful job!We love doing business with Sassman. They are friendly, offer great advice and have good service and products, and deliver what they promise. In this age of big box stores, this type of small, home-town business is a jewel!

I am so thrilled with my new glass shower wall from Sassman Glass and Mirror.! It was installed yesterday and although it appeared to me to be an overwhelming project, the installers, Joe and Jake, handled this HUGE piece of glass with ease! They had the job done in no time and the bathroom was spotless when they left. They also replaced a window that had a broke seal, in my family room, while they were here, and again, with little to no effort. Both Joe and Jake were very personable and clearly knowledgeable and skilled with regard to their trade. They took the time to explain to me how to properly care for shower wall and also what to advise my contractor who will be replacing the trim on the new window! Thank you again! I will happily recommend Sassman Glass and Mirror as the place to go for quality glass and workmanship.

Great service and quick turnaround!

TJ was great at communicating and helping with the entire process!

The guys were on time, professional and the new mirror looks great!! They even did a nice job cleaning up before they left! Highly recommend.

Sassman installed the shower door that came with the house - 18 years ago. When we decided to upgrade the door, we went back to them. The people were very knowledgeable and easy to work with. We had an idea as to what we wanted and they made it happen. Their installation was done correctly and quickly. Very clean job.

I had called a number of services, but it was Kyle with Sassman’s that called me back after reviewing my unique issue that was originally thought to not be serviceable. He came out, figured out the problem right away and fixed the window within minutes at a cost that was very reasonable and more than worth it to me. Great service and amazing skills. They have definitely locked me in as a returning customer.

Phenomenal customer service - “ old school” like lets be sure the customer is completely taken cate of and leaves feeling like we sincerely care about meeting their needs. Friendly, knowledgeable, professional, very clean and really know how to solve problems. I wouldn’t dream of looking elsewhere for glass service.

They made two pieces of glass for my end tables which turned out very nice but I felt they were overpriced. Cost me $75 for two pieces of glass.

I started using Sassman Glass for my shower surrounds as a preferred vendor.The quality of the product surpasses my expectations with the precision of the cuts, angles and the over all finished product. The installers John and Danny did an amazing job installing the surround and the job was spotless when finished. Their customer service is second to none from the initial consultation with me to the very end. On time with the first visit and days early on the install. I will be using them for all my projects in the future.

Sarah was extremely helpful in helping me find parts for my glass shower door. You won’t find the good service she gave me in any big box home improvement store!