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Family Dollar
1306 E 14th St, Des Moines, IA 50316, United States
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Family Dollar
Comments
As
Review №1

The store was bare. Hardly anything on the shelves but boxes in every aisle. I went there to use some coupons from their app, and they didnt have a single thing I went for. I walked out without purchasing anything. And there werent any carts at all! I had to carry my diaper bag, purse, and baby in her carseat, all while trying to manage around aisles with boxes in the way. Good thing they didnt have anything I needed I wouldnt have been able to grab it anyways with no cart to put it in. This store has gone severely down hill. Needs a major re do, and new employees/management

An
Review №2

I went in knowing they accept cards only and the uneducated cashier assumed I did not read or English. I told her I had card and showed it to her, she said : You could leave; What a great customer service does that kind of employees give Family Dollar! 🙄

Ki
Review №3

They are the nicest employees family dollar hs

Ho
Review №4

They never have what I need, every single time I come here. They always short staff & never organized.

Co
Review №5

Dirty and boxes all over the isles. Open box of popsicles in the freezer. Mixed up bins of shoes. Weird shopping experience. Probably wont come back.

Tr
Review №6

For the lack of employees, and products.. There doing great!!

Br
Review №7

Pulled up and the clerk Locked the door but they don’t close until 9pm and it’s 7:27pm

An
Review №8

Store was not organized at all. It had stuff in iles where you could even get through!

Jo
Review №9

There Great the staff was very helpful and friendly

kh
Review №10

Cashier was chatting away with another customer in a personal matter.Store is cluttered and dirty.Went there one time and people were waiting outside waiting for store to open even though it was already 15 minutes past posted opening time.Im going ti stick with going to Walgreens.

Ke
Review №11

Didn’t open waited for over 15 mins always out of everything and always cluttered Isles

Ka
Review №12

Very unorganized couldnt find anything I was looking for

Ja
Review №13

Opening hours are at 8am. Went at 10am and the store was still closed.

Bl
Review №14

I had a good shopping experience at this Family Dollar as I always do when I go into a Family Dollar. The prices are competitive as is to be with any store, when it comes to house decoration you can find some unique items for affordable prices which I like. The only thing that I have an issue with which seems to be an issue at all Family Dollars, is the fact that there Overstock is always in the center of the aisles which makes it difficult for shoppers what carts to navigate the store. This also makes the store look cluttered or unorganized which I know is not the case. I would and will continue to shop at Family Dollar even if its just to run in and grab a quick bag of chips or to spend some time and see what they have new.

Li
Review №15

Love the family

Ta
Review №16

Has anyone bought bread from this store? I swear they store it with the detergent. Never fails get a loaf from here and swear its spiked with tide. Smh keep food away from detergents and other chemicals genius!

Ni
Review №17

DOESNT EVEN DESERVE 1 STAR. STORE IS ALWAYS DIRTY AND CLUTTERED AS HELL. CRAPPY CUSTOMER SERVICE NOT TO MENTION ON 10/7/17 MY HUSBAND WENT TO THIS LOCATION AROUND 9:40-9:45 P.m. THE MAN WHO WAS WORKING HAD THE DOOR LOCKED AND TOLD HIM HE CLOSES WHEN HE WANTS HE DONT FEEL LIKE SERVING ANY OTHER CUSTOMERS (ASIDE FROM THE FEMALE WHO WAS INSIDE) SINCE HE WAS WORKING ALONE. I WILL BE CONTACTING CORPORATE THEY NEED A WHOLE NEW STAFF AND A MANAGER WHO GIVES A DAMN ABOUT THEIR STORE

An
Review №18

Some of staff is friendly & some are not so friendly. Most of the time they have what I am looking for.

Da
Review №19

Temporary hours are not online and store was closed at 6:50pm

Wa
Review №20

It was a little crowded in some places but they have alot of stuff. Good prices on most things. I was pleased with my shipping experience .

Me
Review №21

Im appalled at the employees behaviors and unprofessionalism. Walking through Family Dollar the manager Crystal and some dude called Omar were having a job interview Near the computer. Personally I dont care about what someone else is doing until I heard the manager say Oh youre Indian good I thought you were Hispanic, I dont like his Hispanics. In a job interview!

Br
Review №22

I dont think so much for family dollar store. I had received a pair of Marilyn Monroe slippers, from my friend as a Birthday gift. Well when I opened the giftone of the slippers were a size10 to11&the other one was my size, wich is a 7to8.well I went to the family dollar storejust to exchange them for both to be the correct size, ¬no way the would do that for me. Because I didnt have the receipt for them!I asked why?its not like I wanted a lousy $6.00back.i mean now days what are you going to buy for $6.00.it would of been different if they were like $50.00 or $100.00.Im stuck with them now!Oh&Thats their policy is why they werent going to let me exchange them! I feel thats a stupid reason or policy!!

Vi
Review №23

Family Dollar always has the goods for everyday household stuff

Br
Review №24

Its ghetto.. its Family Dollar... just be careful up there after dark

Gr
Review №25

Store is always busy. The employees always say hello when you walk in. Just a goof friendly store ill rate this one at 4stars

Ja
Review №26

Good people good place...save money

Pa
Review №27

No advantages for handicapped. Aisles always full of stuff.

Ke
Review №28

Friendly respectfully

Jo
Review №29

Great service employees were very professional and helpful

Er
Review №30

Always looks dirty/grimy compared to stores in west des moines but the service is always great. Store needs a facelift.

M
Review №31

The sales people are always nice and greet only negative thing is is that its always messy

Wa
Review №32

Cheap way to shop depending on what youre looking for

Sh
Review №33

Pricy for a Dollar Store.. Im sticking with Dollar Tree

Te
Review №34

Good store. Employees are down to earth.

Mi
Review №35

Easily accessible and good customer services.

La
Review №36

Dirty no mask etc....

Ta
Review №37

Only had new born diapers in family diaper brand. Wth

Ch
Review №38

Just remodeled looks nice!

Co
Review №39

Very good people and nice

Ye
Review №40

The manager and the old cashier did not know how to do their job.They steal your money

Li
Review №41

Its close to me and I contacted get there in my ele wheelchair

Da
Review №42

The staff was in poor health but could move FASTwhen service is needed.

De
Review №43

The black guy in the register Is a stupid, he get mad with costumers just because people dont bring basket to the front side. ...

wi
Review №44

The cashier was very very unprofessional/Rude

Be
Review №45

Great place for everything!

Ch
Review №46

Walking distance and can get in and out fast

Mi
Review №47

Not organized but store ok.

Am
Review №48

Very cluttered and out of stock on things

Ro
Review №49

Dirty and understaffed, just like most Family Dollar stores.

Ta
Review №50

Never again. Unless you want no customer service and like getting overcharged.

Jo
Review №51

Alot of stuff you need

No
Review №52

@ Dennis Ventura, go suck his dick

mo
Review №53

Awesome

Zs
Review №54

Small but convenient

Je
Review №55

Unorganized but inexpensive

Su
Review №56

Favorite bargain store

Lo
Review №57

Manager was telling and cussing at a customer

De
Review №58

Employees are always bothering you

Re
Review №59

Nice store !!

Tr
Review №60

Crappy Management.

Mi
Review №61

Need to clean the store

Re
Review №62

Good

La
Review №63

Awesome

Fr
Review №64

Like the store

to
Review №65

Customer service

Va
Review №66

Cheap prices

Ch
Review №67

Dirty

Au
Review №68

Hoy estuvo bien, estaba abierto y encontre chocolates europeos, ramen y otras cosas, pero es una tienda con surtido limitado, Lo malo es que lo cierran muy a menudo y simplemente colocan un aviso diciendo que estan descargando.

De
Review №69

Is a disaster, box more box too dirty alwaysHas a chaos always blocked, all unattended can not walk

En
Review №70

Enjoy your products

He
Review №71

N / A

Information
7 Photos
71 Comments
3.6 Rating
  • Address:1306 E 14th St, Des Moines, IA 50316, United States
  • Site:https://familydollar.com/locations/ia/des-moines/25799/
  • Phone:+1 515-706-6087
Categories
  • Dollar store
  • Clothing store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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