Worst place to buy a car for first-time buyers.I paid $3000 for a down payment thinking this could have lowered my car payment, but unfortunately, none of the sales agents or the financial manager could have educated me. They were just after the money.If you are thinking of going there to buy yourself a car as a first-time car buyer, I would strongly encourage you to go along with someone who is experienced and financially knowledgeable.
Abraham was the nicest guy to work with. Mr. Leo absolutely made sure that I was taken care of. Tom did an amazing job and pointing out how high my credit score currently is. The Dewey team beat my banks rate. And I got a 2016 Dodge caravan. Thank you all for all that you did. I highly recommend visiting Dewey auto outlet, be prepared to drive away in a car.
The staff was very friendly and helpful. They did a great job at helping me get the car I wanted at the best deal possible. I will shop with them again.
We had a very enjoyable & pleasing experience at Dewey Auto Outlet purchasing a used vehicle! Finding a car that interested us on their website, we made an appointment with Seth to look at it. Seth was as friendly, helpful and courteous on the phone as he was in person. After test-driving the vehicle & ho-humming whether this was the car for us, the General Manager Chris stopped by. Chris has a positive energy and likeable confidence that the cars they sell are worthy of the Dewey tag. He seems to appreciate both his customers & employees! Chris allayed any concerns we had about the car and made things right for us. Big thanks to Seth & Chris!
Matt was great, highly recommended! They treat you like family. I would recommend buying a vehicle from here to everyone. The staff get things done and get you in something that fits your life.
Salespeople are helpful without being pushy. I went in knowing what I was looking at and for and they didnt try aggressively upsell me. I came out with a good car with good terms. I was also pretty anxious about the process and Garrett did a great job calming me and helping make the experience enjoyable. Highly recommend.
I came from out of town and saw a white charger that I liked, Lourdes was helpful and kind enough to send me a video of the car before I made the trip to see it in person. Once I got there everyone was cool to talk to and made me feel very welcome. 10/10 would recommend!
Had a great experience buying our car at Dewey Auto Outlet. Garrett and Seth were very helpful answering all of our questions!
Matt and Tom were absolutely amazing! Everyone there were really nice and made my car buying experience so easy and uncomplicated. I would recommend Dewey Outlet to anyone!
Absolutely the best car buying experience for my husband and I. Will recommend Chris and his “family” of staff to everyone I know who needs or wants a new car. Garrett, Drake and David were awesome and made the new car buying process simple and pain free. The longest part of the whole process was the test drive!😁
I have now purchased 2 vehicles from Dewey Auto Outlet. I always work with Zach, he is great! Chris, the general manager is pretty great as well. I will continue to purchase my vehicles here simply because of the awesome customer service! I recommend car shopping here!!
All of the salesmen were extremely accommodating and ready to help with what I wanted. The GM and management were also involved and I felt like it was a team effort to get me into the car i wanted! It was a very personable experience for sure.
I was very pleased with the patience I was given while trying to make a very big decision in buying my car and the honesty of Garret in assisting me with this he was a great help to me with his knowledge. When I was getting ready to go home with my new purchase a light came on telling me that a brake light was out and all the service staff were gone for the day. Garret went next door and got a bulb and put it in for me . Not only was Garret very helpful and pleasant the rest of the staff I dealt with were very helpful and friendly as well !!
The guys at Dewey Auto Outlet are great! Justin and the crew addressed my concerns to a satisfactory solution. I definitely recommend them and their team.
We were so impressed with how great the customer service was at Dewey Auto Outlet. Abraham, Tom, Dave and the whole crew made us comfortable the entire time and made our car-buying experience a pleasure. They went the extra mile a couple of different times to ensure we were satisfied customers, and my wife & I are grateful for their accommodating nature. Thank you!
Abraham was our salesman. Let us test drive multiple vehicles before we made a decision on what we wanted. We were able to test drive and leave with the vehicle we wanted in less than 3 hours. The entire staff was welcoming and extremely helpful. Absolutely the best experience buying a car we have had. Thanks guys!
Absolutely wonderful, staff was super friendly! Sales person I worked with wasn’t pushy towards certain vehicles, but listened to my requests on which ones I was interested in! It’s amazing they provide carfax! They also helped us find a cheaper credit lender! Thanks guys! Definitely will be back!
Steve Perez is an awesome salesman. Found what we NEEDED. The whole process of selection, negotiation, and finance only took 2.5 hours. Deal was fair. Finance manager,Thad, was great. I will be a repeat customer.
Dewey Auto Outlet provided excellent customer service from the beginning of our search to the final delivery of our Jeep. We were very pleased with Steve Perez and James in Finance. They went the extra mile to make sure we were satisfied.Thanks again Steve for the virtual tour which prompted us to make the trip from Kansas City!
I had an absolutely wonderful experience with the gentlemen at Dewey auto outlet. They were very fun to work with and got me traded into a wrangler that I LOVE. Everything was very transparent and straightforward, which is how I like to buy vehicles! I’m so happy to be in a vehicle I love with a payment that is reasonable for what the vehicle is! Thank you to everyone there, especially Abraham who was a joy to work with! :)
After looking at many junk trucks at shady private auto dealers, I finally found a vehicle at Dewey Auto Group worth looking at. The sales atmosphere was professional, no sales pressure, and the two most stand-up guys you’ll ever meet were great to deal with! Garrett sold me an outstanding 2012 F-150, white w/ tan leather interior, and a white topper. Another guy who’s great to talk to is “O.D” who took the time to ensure I was taken care of all my questions were answered. Every vehicle goes through a rigorous inspection and when I asked to have something checked out before I purchased it, they went ahead and did so without hesitation. I rode my motorcycle to the dealership and it started to rain. O.D.. let me wheel it inside the showroom so I could take my new truck home that evening so I wouldn’t get wet. A top notch group of people who ensured I was satisfied and provided a no hassle and pleasant experience. I strongly recommend Dewey Auto Group… tell them Scott sent you!👍🏼🇺🇸
Great experience at Dewey Ford Outlet. Purchased a car for my teenagers. Abraham was very helpful & professional. A pleasure to work with!
Was casually in the market for a truck, stopped by the lot, and they happened to have what I was looking for at a great deal. Darren, my sales advisor, was quick and friendly. Got to the point quickly and instilled confidence in the purchase process. Chris Leo and his sales crew were all very helpful and friendly. Finance explained the paperwork in a quick and to the point fashion. Overall really happy with the truck and enjoyed the experience.
Personally the best experience I’ve ever had buying a car! There was a couple things I was on the fence about and they made this car 100% exactly how I wanted it and made the entire process painless and so easy!
After being haggled at other dealerships and our terrible luck with the vehicles we buy (not mechanical just loan wise), we went in here with expectations that we’re completely off mark. Our sales associate Justin was extremely fun to work with. They were extremely understanding with our previous experiences and worked with us through the whole process. The sales manager Tom worked very hard to find the right vehicle to fit our budget and was able to find the perfect vehicle with extra features that was ready to go. And to put the Cherry on the cake, our finance advisor James was able to lower our monthly payment, interest rate, and loan term in an instant with no hassle. After all of our experience with dealers, this would be the one place I would come back to every single time! Can’t believe I’m saying this about a dealer, but best car buying experience I, or my husband have ever had.
After a couple months of looking online, I finally went to Dewey Auto Outlet and drove away the day a happy lady! They have a big selection and everyone there is extremely helpful. Abby greeted me and test drove a handful of cars with me. Dave wrote up my finance stuff and I was in and out! I highly recommend them!!
I had a great experience financing a car for the first time thru Dewey auto outlet. I came in with 30% to put down roughly but without a credit score. They were still able to find a bank to finance for me and they made it pretty quick and easy, and I was able to get the vehicle I wanted. Would definitely recommend to buy here especially if you dont have the best credit. 10/10.
I have never worked with a more amazing group of people. I would literally have to list the entire staff to thank everyone. Every single person gets involved, the General manager, sales, finance, service and detail, and the rarely mentioned title clerk. I cant even tell you how much time this team put into this vehicle to make it perfect for me. This team has it figured out. They are a family and they work together as such. They care about each other and they care about you and you will feel that. You would be crazy to go anywhere else. If you are looking for a vehicle, look here first so you can see what the car buying experience should be like. Thank you to my Dewey Outlet Family.
Fantastic environment, every single person from the general manager all the way to the technicians were more than accommodating. They made the purchase of a vehicle that fit my budget seamless. I would recommend 10x over to anyone in search of a vehicle. Thanks everyone!
Lourdes is amazing and very understanding of everything. She treats everyone like family. I had my two young children with me as I’m a single mom and everyone helped entertain them while I signed papers. They make sure you love your choice of vehicle and do not push you to buy!
Super friendly environment over here. MVP of the cycle would go to my man Darren Anderson. He called me in the morning to test ride the vehicle I had in mind and by the afternoon of that same day I was in the vehicle I wanted. These guys will work with you. These guys will get you in the vehicle of your choice. They deserve more than 5STARS. Thank you so much Darren, thank you Dewey
Best service I ever got at a dealership they went above and beyond to get me in something nice greatly appreciate it 🥶😎
This place actually impressed my husband and I, both.By far, this was the least stressful experience either of us have ever had, when it comes to purchasing a vehicle.Zach was our salesman. Friendly young man, knowledgeable, NOT PUSHY, yet ready to earn your business. Great young man.Let me tell you about The Finance Guy, David Leonard.Wow wow wow! I swear this guy felt like a friend weve known forever, even though we just met him.HE WILL BE THE REASON I will buy my next car from there.I cant even tell you a specific thing that made me like this guy, it was his everything. Charm, charisma, openness, respectfulness, honesty, knowledge, personality, everything.If I owned a company, Id do everything to recruit him.I hope he makes a great living there, because he deserves it.He told us that he absolutely LOVES working there, and theyll have to drag him out one day, because its his favorite place hes ever worked.It shows. Thank you David, because your enthusiasm rubbed off on your customers.Keep doing that.Everyone should be like David.Thank you, Dewey.
Drake and Chris were extremely helpful and had great service. Would definitely recommend to anyone looking to buy a car!
Dont bother going to other dealerships. Dewey Auto Outlet is where you want to go. Everyone there is very kind and extremely helpful, and they will help you feel confident in finding the right car that suits your needs. Abigail, my salesperson drove me home (Grimes btw) because I couldnt pick up my car for a few days. Thad, the finance director, worked with me to get a lower down payment. Tom, the general sales manager allowed me to test drive my car for a few days while my paperwork finalized. Ive never had a dealership so willing to work with me. I wont go anywhere else for my future car purchases, they have my business and you should give them a try too.
If you’re in the market for a new car this is definitely the spot to go! Jay was my salesman and he was amazing, they all were! Very professional and knowledgeable from start to finish. They grill out for the customers on Saturdays. They really take care of you. I won’t go anywhere else here on out
Seith is an extremely nice sales guy, not pushy at all. The general sales manager Tom worked out an incredible deal with us for our trade in vehicle and got my lease right around the price I was wanting with a warranty. Great place to go to get exactly what you are looking for!
I would recommend Dewey auto to anyone I know! Lourdes took such good care of me, she was kind, and never ever pushy. Walked me through the whole process and I was in and out in an hour and a half with a new car! The lot manager, was also very nice and takes good care of his customers :)
This place is the best place to buy a car, I came in not knowing what I was looking for and honestly not even sure what I could get approved for, garret was patient with me and made sure I wasnt leaving until we found the perfect vehicle! The entire team there was wonderful, made sure I was taken care of and felt comfortable, it was more like hanging out with good friends all while buying a car!!! Go here they will for sure take care of you and have your best interest top of mind.
Great customer service! I went in yesterday to look for a new family vehicle with my children! They were so kind and even made it a good time for my 3 year old. So far I love the new van and can’t wait to see where it takes us in the future.
Excellent service from sales to finance to detail. Lourdes Hadenfeldt guided me through the whole process. Kudos to Dewy Auto Outlet!
I bought my car from here at the end of July and needed to get it serviced for a small fix. They fixed my car quick and easy with no charge within a week (Because I wasnt available until then, not because that was their only opening) All of the employees here are super friendly and helpful. I definitely recommend!!
The staff at Dewey are all great other than that Chris guy. haha joking! 😂 got me into a great upgraded car at a fair price, made the trade process very simple and complete with a great warranty and Im so happy 😁 highly recommended 👍
At first I had cold feet on the vehicle as for the warranty was more pricey than I’d like, Garrett, a salesman absolutely blew me away with amazing customer service, honesty, and hands down the best experience I’ve had a vehicle dealer. I want to make sure he gets the praise he deserves cause he 100% sold the vehicle to me through compassion and clarity and you don’t usually see that in a vehicle dealer. Would recommend this place to anybody ! 10/10 experience I’m now a proud owner of a 1500 Dodge Ram and that hemi engine HITTTs!!
Seth was awesome to work with. Answered every question that we had and was up front and honest with us.
Jon Gerhards was awesome. He was great to work with, no pressure, and made my wife and I feel very comfortable. The entire buying experience was wonderful. Everyone was super friendly and very helpful. I would definitely recommend Dewey Auto Outlet if you are looking to buy a vehicle.
This was my first time ever buying a new car from a lot. I can honestly say I felt so comfortable with my salesman. He listened to everything I did and did not want. I will definitely be recommending this business to all my friends. Thank you Dewy Auto for taking such good care of my daughter and I ❤️❤️❤️
Everyone I dealt with was amazing, friendly and helpful. I highly recommend Dewey Auto Outlet when you are ready for a new vehicle. Zach was great in helping me find a vehicle that worked for me. Believe me as I test drove 6 vehicles. Mark was great at running numbers for me and David in finance was as nice as could be. I will definitely go back and buy from them again in the future.
Jeff was amazing helping me get into a car! All the employees there were doing what they could for me and I appreciated that!
Steve was so incredibly helpful and helped me find a perfect car for me!
Dewey auto outlet was great with getting my vehicle. They worked with me about everything even being in a different city. Customer service was great, Abby was very determined to get me into a vehicle that will be safe for me and my new little family!
John made the whole buying experience awesome! No pressure, extremely helpful with information and made the whole prices seamless, efficient and well... pretty darrn fun!The rest of the team in finance worked their magic behind the scenes to find the best options and had everything ready to present to me in lightening time.Everyone was friendly, relaxed and made themselves available to assist on my busy schedule.Definitely recommend seeing John and the team at Dewey Outlet for your next vehicle!Thanks guys🚙😎👍
The employees are honest and understanding! I have never been to a car dealership that was as good as this one! I would give it more stars if I could!
This dealer is the best one that I have ever been to! They are really nice and honest!
We had an amazing experience here, everyone was very helpful. Our salesman Abraham was awesome! They helped us get into a beautiful vehicle!!! I would definitely recommend.
Zach your an amazing person thanks for working with me🤙
Great customer service 👏 abraham did an outstanding job helping me with my new truck
Zach let me daughter and both drive for the test drive and put up with our shenanigans. We hadnt found a car that we both agreed on until this one. It was a quick process and went smoothly. With the bitter iowa Temps this week though, the battery died and car wouldnt start the next morning. They were quick to fix the issue and replace the battery free of charge. Thank you Dewey for making it a smooth process!
What a joke! The sales man who showed us cars was great. But then it came to purchase time and it all went south. Instead of negotiating with the sales person Id been building a relationship with for the past hour, Daddy Manager comes over like a helicopter parent and takes over. Why even have sales people then?? Then, refuses to negotiate with me AT ALL and instead condescendingly explains we are an auto outlet... Oh really?! Wow... What couldve been a great experience ruined by bad management.
Loved our experience!! Worked with Lo and Jimmy and they did better than we could have imagined! They even fed us lunch haha
The staff is excellent, everyone was very helpful and friendly. Our salesman Seth was very helpful in helping us find the right car for us.
It was the easiest process for me. Lourdes was my sales women and she made things quick easy and worked her magic to get what I needed and wanted.
They have been just great! My salesman Justin is the greatest, and the finance people were great to work with!
Really great place to buy a car! They were very friendly people, and it was a quick and easy process. I bought a used car, and they gave me a three year/36,000 mile warranty, gap insurance, theft protection, and waived my first payment for 90 days, on top of already having a great price on the car I bought. As a first time car buyer, I definitely recommend buying a car from them!
Dewey Outlet made it very easy to buy a new vehicle. Everyone from my sales person to finance to the management team were incredibly helpful and courteous. I would recommend them to anyone including my friends and family if they are in the market for a new vehicle.
Loved it the whole staff there was very nice including one guy in particular Seth Nerness would recommend him to anyone.
The entire staff starting with Lourdes, she was my sales consultant when looking at a couple vehicles. Lourdes was so personable, not pushy or rude at all. Also talked to James about what kind of vehicle and payments I was needing he made it very easy in showing me three great options.As going over payments talked with Tom and Thad as they both gave me helpful advice. Mark offered food and helped to make the experience inviting.After shopping around that day I came back the next day as I felt I could trust them and the quality of the vehicle.The next day again all very friendly. Worked with Tom and Josh with negotiation on payment. Chris I talked to the previous day as he came in and when he saw me made sure I was well taken care of made sure to connect by knowing an uncle of mine and generously taking time for small talk. The next day he remembered me talked to my dad and made sure to negotiate a price I was comfortable with.I will recommend you all to everyone I know looking for a used vehicle.Thank you!
If your looking to buy a vehicle? These are the guys you need. There no pressure sale. They set you down and ask what kind of Car? Truck? SUV? And What you can afford and how high of a monthly payment you want. Then pick one out of over 100 cars and trucks and SUV’s then bata boom bata bing Driving my new car home!! These guys are awesome!!!
I had a wonderful experience at Dewey Auto Outlet. Egzon, Mark, Chris and team did a super job and made the buying experience relaxed and very enjoyable. I would definitely recommend their dealership for your next preowned vehicle purchase.
I was moved drastically by the finance manager’s beautiful, awe-inspiring beard. It made my experience exceptional throughout.
Seth did a great job. Smooth transaction. Would buy from them again.
My experience at dewy auto outlet was very smooth and they made the process easy for as I was a first time dealership car buyer, seth helped me through the steps and helped me get an awesome vehicle. I recommend dewey auto. 😁
Awesome experience! First time buying a car at a dealership and it went great! Thanks guys for all your hard work!
The staff were very nice and attentive. Justin, my salesman, went above and beyond to assist me through the buying process!There was some confusion at times, however Justin made sure to follow through and make sure I had everything that I needed.I LOVE MY VEHICLE! I will be purchasing from Justin again.
Very helpful dealership. Willing to work with anyone. And completely polite
I love this place. When we arrived, Seth was already waiting for us with a bright smile. Then he showed me a few cars without hesitation. He asked if I wanted to test drive any cars. When I found a car to my liking he was more than happy to work with me filling out forms and other things. Not even two hours later I got to drive my new car home, I love it! I highly recommend this place.
Abby, Mark, & Dave were fantastic. They went above and beyond to meet our vehicle needs. Walked away with a great deal for sure! They were patient, smart, and willing to please their customers. Highly recommend!
Easiest place Ive been at to buy car. Great guys
We had a very nice experience dealing with this company. I would recommend them to anyone that is looking for a newer vehicle to stop in and take a look. Jon is a great person to deal with.
Awesome customer service! Super friendly staff.
Dewey Auto Outlet has some of the nicest people working together to make you feel like you are important, Im so excited about my new car I feel like a kid getting their first car!! Thanks again Dewey!!
Dewey Auto Outlet was amazing to purchase a car through. There was no pressure, no outrageous sales pitch, and the gentleman that helped us throughout our car buying experience, Abraham, was kind, extremely helpful and all around phenomenal! I would absolutely recommend buying your next car here! I know we sure will!!!
Very professional and attentive sales staff and management. The finance director, Dave, was incredibly knowledgeable and informative. I won’t do business any where else moving forward!
This dealership is friendly, informing, and they treat you like family. If you want the best selection and price without the pressure, Dewey Auto Outlet is worth your time. Justin took my preferences and price range into account and told me the facts on the car. No questions went unanswered. The sales team is friendly and have your interests in mind. A real East Side gem.
I Bought a Ford focus se there great staff someone shot out the wind shield with a bb gun i think thats what did it could have been a rock there replacing it friday
Helped me find a really nice car with affordable payments. I would highly recommend them to anyone. Very welcoming very helpful an generous, cared about what I needed an was looking for, overall great people to work with and be around!
My salesman Jay was excellent! I like that he wasnt pushy- I didnt feel like I was being SOLD. He was very personable and informative, he seemed real and honest. I told him that my girlfriend and I had a very positive experience there at Dewey Auto Outlet and will definitely buy from there again and that Ill refer friends, family, and co-workers there. They had a very good selection of mid-sized SUVs that I was in the market for and in my price range.
Great team of people all the way down to management. Drove 300 miles to look at this vehicle and one at a different dealer. They made sure to make me a better deal than other place . Love my 2013 Avalanche. Thanks again Zach, Tom, and Chris!
Abby was great, even helped me set my phone on Bluetooth.
Awesome people ! I got a great deal on a nice car thanks to Zackary Johnson and the rest of the crew . Thanks guys ! I would definitely recommend them to anyone!
Thank you zach. I walked in the parking lot zach came out greeted me friendly helped me out I traded my car and got a different one I love it. Thank u.
The team at Dewey Auto Outlet was great to work with (Lourdes, Tom, Dave, and Chris). They went to bat for me and worked hard to make the vehicle and pricing work, even negotiating with the lender on my behalf. They stayed late to help me get everything finalized and Lourdes even helped me get my vehicle back to West Des Moines. I truly feel like they are a team that’s looking to do the right thing.
After finding a used vehicle that wouls work well for us (by looking at multiple locations). I found the total experience at Dewey Auto Outlet to be the most relaxed and enjoyable experience I have ever had in my 50+ years of driving and owning cars / trucks.I highly reccommend thier staff and establishment. Kudos to all!!
This is a great place to buy a pre-owned vehicle. My wife and I stopped by on a Saturday morning to browse their inventory and we ended up talking with Jay F. about what we were looking for. Jay was extremely knowledgeable and made us feel so comfortable that we ended up buying that same day! There was no pressure, just honest feedback about all of the cars that we were considering. The application process went smooth and everyone that we talked to was extremely friendly. Jay even personally washed the car and filled it up with a full tank of gas before we took it home. If youre looking for a pre-owned vehicle, I would recommend that you check this place out to see what they have to offer. Im sure glad we did!
The staff here are amazing!!!!! Super helpful and accommodating. Will definitely be back for any future purchases!! Lourdes is a gem!💕
Very lovely people and i couldn’t be more happy with my purchase!!