My Catalytic Converter was Stolen. It was late in the afternoon and close to IA Muffler closing business for the day, when I discovered the problem. However, they were gracious enough to ease my mind and come to my rescue, by the replacement taking place that same day. I cannot THANK them enough.
Ill start with saying ditto to all the positive reviews. Ive used Iowa Mufflers & Brake on a couple of occasions and both were outstanding. Most recent is when my Camry had a lot of shaking. Diagnosis was tricky to say the least (which they did not charge me for it). They worked so hard to eliminate any possible reasons so that I wont have to purchase something the car may not need. Another shop would have just replaced without much diligence. Ultimately, they replaced the passenger side CV Axle and that solved the issue.No matter the issue, everyone at that place I had interaction with from front to back are simply wonderful and caring people. I will sure be back.
Surprised at how fast they got done. I would have waited and saved my wife the drive if I had known how quick they would be done.
I was extremely impressed by the staff. Especially Jennifer whom, was wonderful to speak with over the phone. She made me feel heard and welcomed. Managed to squeeze me in between appointments and I only waited for 20 minutes or so at the shop. Thank you to Patrick, who showed me my car and explained the dynamics and went as far as to test drive to make sure my vehicle is operating correctly. Had a great experience and will highly recommend this business. I will be a returning customer.
Great group of folks. The woman who answered the phone was so nice when I had to cancel my first appt last minute. She got me rescheduled no problem. The guy who worked on my car (Adam I think?) found the real cause of my problem and fixed it fast. I went from thinking my coilover was damaged to learning my exhaust was slamming into some shielding.Problem solved, car drives great!
I have been to this shop twice and both times I have been absolutely blown away. The ladies at the front desk really know their stuff - while waiting for my work to be done I was listening and very impressed. Both times I went the work had been done very quickly and at an unbelievable price. More than than, it was done well as far as I can tell.The second time I waited in the lobby. They showed me what was wrong and found a second location that had an issue and recommended I fix it. ZERO pressure, just pointing out what they found. Will 100% be back here.
IMB installed a custom exhaust on my 2JZ-swapped GS300. The ladies up front were a pleasure to work with and the guys in the back did a great job. They let me listen to several different set-ups and the price was very reasonable. Great experience overall!
This organization is hands down the best to take your vehicle to. The staff is so friendly and accommodating, and they saved me $730 that I was quoted at another place! I have definitely found a great place I can trust my vehicle to!
Fast, reasonable, and honest service. They were up front about the cost and completed the job quickly.
AWESOME! Dropped my vehicle off the night before and my Jeep fixed by 1030 the next day. Best prices around! You guys have earned a customer. KEEP UP THE GREAT WORK!!!!!
Off to the Exhaust Doctor today. The 41 was a little nervous but all went well. The muffler shop met and exceeded all my expectations. Total custom exhaust system front to back.. We even got to listen to 3 different mufflers and got the perfect sound. Ended up with Magnaflow. Big shout out and thank you to,,Iowa Muffler and Brake, Des Moines Iowa.Now time to relax and decide on tire & wheel combination.
Walked in without appointment and was met with friendly and helpful staff. They did my exhaust work immediately and we’re done in an hour. Fast and good work at a really fair price!
Best experience I’ve ever had at any mechanic shop. The employees are nice, honest people and it’s clear that they enjoy working there. They even take you out to look at the issue and discuss the options/prices for how they can fix it. I’ll definitely be back for any more muffler/brake related issues.
Great experience, very helpful when my catalytic converter was stolen.
Took my 68 Mustang for them to replace my power brake booster, and master cylinder. (Just acquired the car, who ever replaced the existing units installed the wrong ones.) Had NO BRAKELIGHTS. Adam worked dilgently to install the new unit. He was under the dash by the steering column, inside the engine bay. Painted the booster so it looks great.HATS off to him, office staff was very friendly, charges were more than fair. Already have scheduled to have my exhaust system replaced.I HIGHLY RECOMMEND IOWA MUFFLERS & BRAKE. Im more than pleased.
Absolutely the best! Outstanding customer service, friendly staff, very competent technicians. The only place to take your car in central Iowa!
Great service. Fitted me in sooner than I expected. Answered phone first time. :) Great cash discount. Outstanding customer service! Keep up the work Iowa muffler & Brake! Very Professional!
They were excellent from start to finish. Highly recommend this shop for any work that needs done! 10/10
Excellent service technicians.Vehicle service quote on time. Performed all custom work that I requested exactly. I would recommend all my friends to bring their vehicles to this shop. Very satisfied!
Great accommodating professional people to work with, High Quality workmanship.
Fairly priced and quick service. This was my first visit but I will return if I ever find myself in need of their service. I recommend this business.
Did a great job replacing the muffler on my car, I was in and out in literally 15 minutes.
I came here after reading the reviews online and yes, they are very professional, low price and unbelievably fast. Reading online I was expecting a $600-$800 bill, I paid exactly$200 here. I will no doubt be bringing my other car here to get the exhaust leak fixed on it. And thank you so much! My car is so quiet now!
Your employees were very friendly and helpful to work with. Thank you
Brought in my 79 C10 to get the entire exhaust system done and Ive got to say, They are amazing. Didnt try to upsell me(even pointed me to a cheaper muffler), and had it done quick. If I ever need exhaust work done again ill be taking my business there.
The ladies up front understand good customer service. 2 Thumbs Up! I dont remember his name, but the mechanic whos worked there for 25 years, is awesome. He could have hustled me on parts, but he was honest with me and I greatly appreciate that. An honest mechanic is hard to find and hes got my business. Great job, man! Sorry I forgot your name.
Great service and good prices. They are great guys, the only place to go for exhaust problems
Great place. Top quality work. Very helpful ppl
Recently had some custom service done on the exhaust of my Charger, had me in and out in under 30mins! Was more than satisfied with the results. If youre considering having work done on your vehicles exhaust this is the place to go!
I had Iowa Muffler and Brake put a complete custom exhaust system on my Jeep recently and everything seemed like it was going well. The up front customer service was great, and they were able to accommodate my schedule. The tech called me before starting the work to talk through the routing. He explained that the exhaust needed to be routed behind the transfer case to come together at the muffler. I agreed as it is a tight fit further forward. However, i failed to think that a custom exhaust shop tech would route it in such a way that i would not have access to the transfer case without tearing off the entire exhaust system. I assumed that he would route over the top (plenty of room to do so) and make it to where I wouldn’t have to remove the whole system to service the t-case. I went to pick it up, saw the routing, asked them to change it. The manager said it wouldn’t be a problem and she would squeeze the 1.5 hour job in within the next few business days. Cool. Still great customer service. She even offered me a beverage while i checked out the exhaust! Until the next day.... called to inquire, she’s now irritated, changes her tune on re-routing, wants $100 more dollars on top of the $700 i’ve already paid, and doesn’t know when she can get to it. She proceeds to insult my by telling me that if a person knew what they were doing, it would take 15 mins to pull the t-case. (The exhaust is routed directly under the rear yoke making it impossible to pull it rearward ..) I tell her i’m coming to pick up the Jeep. I came to pick it up and she proceeds to argue with me more and tells me she was hot and tired the day before and wasn’t thinking straight. I didn’t think that was my problem (which apparently it was). I just wanted to load it on my trailer and leave. Long story long, i now have a nice custom exhaust that sounds good that isn’t routed properly.
Very nice people. Made sure I was happy. Been doing business with them for years and will continue.
They seemed to have a very fair price and were very accommodating and friendly. They came highly recommended by my mechanic.
These people were fantastic to work with! They turned what was a very long frustrating day into a solution to a problem and absolutely made my day! I would give them 10 Stars if I could!
Told them what I needed. Gave a reasonable estimate. Staff was great. The mechanics did great work
Fast and great customer service! Even took you back and showed you what was going on with muffler.
Had a great experience as a first time customer. Communication was behind perfect. Had my new exhaust on in no time. They even sent me a thank you card.
Peyton was so incredibly helpful.Thank you
This is well overdue. I have a thank you card from Jennifer on my desk > - Jennifer, Peyton & John are the best. Moving here from Chicago with all of my German Machines, it was hard to find anyone that dealt with alternatives to trucks. Its so awesome seeing the girls work the phones, if the phones are busy, then they are. People, that is a good sign. Straight, honest and cost favorable to everyone. Keep those Racks Up Gals! You get it...See you soon!
They did awesome work on my tahoe. Will definitely come back to them for more work. I definitely recommend them to anyone! Thanks for the badass muffler!
The best place to get full duals in DSM Iowa
I took my ford edge in to get some exhaust work done and they were extremely knowledgeable, quick and professional. They kept me updated during the process and made sure I was happy with the work.. I highly recommend these guys!
Had a small welding job for my project. They took it on no problem and had me in and out in less than 20 minutes! And cheapest in town! I was quoted $40-$50 everywhere else, where I paid less than $20 here. I recommend checking them out. Also the front desk chick is super nice and personable.
Best place for exhaust work. These ppl know what they doing.
I believe they will try to take advantage of women
Great service always nice people if you need something done thats the place to take it 👍.
Iowa muffler has always been a good place to go. They do good work and will also work with you on prices.
Awesome quality and cheaper than I imagined.
Great customer service! And honest and fair pricing! I took my vehicle somewhere else to have it checked, they told me the catalytic converter was clogged and need replaced at $1444. I took it to Iowa Mufflers & Brakes and they looked at it and let me know the Cat Con need replaced and my muffler was leaking real bad. To replace everything was $600. I had them perform the work and it was done less than. 2 hours later.Awesome job!
Hands down, the only place I will have my exhaust work done. Truly professional, money well spent.
Went well, got done what was needed and left!
I own a 1992 Saab, for which parts are difficult or impossible to get. Iowa muffler put a complete exhaust system on my car in one day at a very reasonable price. My regular mechanic and another local shop recommend them to me and now I’m recommending them to you. Give Iowa muffler a try; they will deliver.
Great value, helpful, willingness to listen to what you want and then deliver exactly what you asked for. Will do business with them again
Fair pricing, friendly an prompt
Excellent work,couldnt be happier
These guys are fanastic! Very professional and fast and absolutely the only thing they care about is the customer’s experience and satisfaction!Cory is great and does an amazing job and the quality is superb! He did a mid muffler delete on my Challenger and made sure we went over everything first before he made even one cut. Very impressed and will bringing my car there for any work.Thanks again to everyone there, great crew and shout out to Jen for making it all happen fast and quick!
Peyton had me draw the part I needed, and she had a technician make it in 20 minutes or so.
Highly recommend. Excellent work, and great product and price.
Great service! Stopped in to see when they could schedule my muffler repair and it was fixed less than an hour later. If its a service they provide I will definitely use them again.
Great Service and very quick at a great price for work on a 18 year old Motor Home. Catalytic Converter was stolen they had everything needed to replace it in under an hour at a price almost half of another shops quote. For exhaust system work, I would never go any place else.
Good pricing
Exceptional service with fair prices. The staff is friendly and the environment clean and welcoming. Customer service is way above the norm. Highly recommend this shop for any exhaust work, large or small.
Second time coming here recently. These ppl are pleasant and fast and I assume fair. I highly recommend giving them a call.
Iowa Muffler is my go to place for everything exhaust related. I have taken my last 4 trucks and car to them for custom exhaust. Not only are they timely, professional and more than willing to help- they are also the BEST PRICES IN THE STATE.I have never left disappointed. They hold up options to hear different mufflers/variations and are here to make sure you leave with a smile on your face every time you lay into the throttle. I have referred numerous friends to IMB and I will continue to send everyone I know or overhear talking about exhaust to them.Thank you IMB!!! Oh, and watch out for Jen and Peyton; they’re great!
I took my sons car in to get a new exhaust today. I have never seen such customer service. Everyone there is so nice and they go way above and beyond any expectations I had. Their knowledge is amazing. They know there stuff. Very easy to work with. Explains everything to you up front. I am also amazed with the honestly. You dont find that anymore. No pressure either. I would definitely recommend this company . My son was so excited and pleased with job they did. Not to mention the fair pricing. Thank you so much .
I called for a price over the phone and liked it. However once I got there the price doubled well quote was 70 to 90 then went to 165. They didn’t ask the right questions when making the quote. Instead of accepting responsibility and meeting me in the middle, they simply pulled it off the lift and sent me down the road. All they would of been out is pride and an 18 inch pipe.🤦🏽♂️
These guys did a really good job working with a local dealership and their diagnosis. They were able to remove the check engine light. Very friendly
These guys and gals are great installed awesome Corsa Exhaust on my vette. Not only do they have great products and the best service around but do it at reasonable price. You won’t regret using them A++++
I went in for an estimate to replace my muffler and after they gave me an estimate well below what I had expected it to cost I agreed to move forward. They completed it right there in less than 30 minutes. Very impressed! They are very friendly as well!
Theyve always taken care of me great when I needed some sound as far as exhaust they do a great job great family business would suggest them to anybody got my truck sounding right with a flowmaster
They did a great job on my pick up tailpipes High quality work
Awesome muffler shop. Very Accommodating, very reasonable 🌟
Highly recommend Iowa muffler. They did a great job on my exhaust for a fair price. Staff were really friendly And know their stuff. This is the place to go.
Very honest.They are to the point,helpful and everyone there knows their business. Very knowledgable about all the products they sell.
Best service around. They take care of you and dont try to over sell or take advantage!
Very quick service, welds are nice and hangers bent perfectly. I love that they give you a few options to listen to before burning it in. They even reattached a factory mount that I had sheared the bolts off of.
Very good shop! I like the good people.
Called in before close about getting some custom work done, they said to come on in with around 15 min to close, looked at my car real quick, quoted me a fantastic price and got me on the road. So far service is fantastic, looking forward to having work done here
Pete knows his stuff. He came up with two options for my truck and let me try it out before he made me pay. This place is the real deal.I am in the car business and this type of professionalism is unprecedented. A++++
Was impressed by the friendly, fast service. Thanks for the quick, efficient repair of my exhaust system.
I made an appointment for muffler and to have my manifold fixed. I get there to drop it off and go over whats to be done the lady running the counter rudely says I talk to 300 people a day what do you need done from there on they were not getting my business. Tell her what I called and made the appointment for she proceeded to tell me they are not going to tie up a bay with my truck theyre hot rod customers are more important. I grabbed my keys and left
Jen and the guys did an awesome job on my 68 C10👍
From the time the receptionist picked up the phone until I picked up my truck, the service I received here was top notch of any service garage I have been to. Friendly, informative, fast, and professional people who love their jobs. My truck was on the rack in less than five minutes and fixed and out the door in under an hour. This is my new go to shop for all my after market needs.
Great service, passionate About the work they do great pricing
Outstanding service, with ALWAYS more than fair pricing. Everyone communicates the issue, the fix and price to be paid. Great honest repairs.
I tried to replace the muffler on my car and broke some of the bolts off in the flange. After messing with it for a few hours and driving the car around without a muffler for a few weeks I finally took it into Iowa Mufflers & Brake. They had the bolts out and the new muffler in within ten minutes at NO CHARGE. I will be back to get my other car fitted with a new muffler system. soon. Great shop and very much appreciated.
These people know what they are doing, very professional and very efficient.
Reasonably priced repairs and always do an awesome job!
They are amazing they even let you test drive the car before you make your final decision!!
These guys and gals know their stuff!!!
Great customer service!
Awesome shop! So clean and professional! They treat your car like it was theyre own. Perfect place for your daily driver or serious project! Jon may look young, but hes the man!!! Loved the work he did!! Work me through everything so I was confident with everything he did
The best service I ever had! Pure and simple! I had a problem with the brake booster on my 2011 Jeep Grand Cherokee. They charged me half what the dealer was asking for. If you are looking for HONESTY and TRANSPARENCY at a CHEAP cost, this is the place to go. The service is simply outstanding. It was a quick turn around with constant updates on the status of the repair. The owner went out of his way to personally drop me off at work and bring the vehicle back to my work place after fixing it.They won me for life. Dont waste your time and money with the Jeep dealership. NOT worth it.