user
Service Center at Smart Honda Des Moines
11206 Hickman Rd Suite #2, Des Moines, IA 50325, United States
Appearance
Service Center at Smart Honda Des Moines

Comments
Th
Review №1

David goes out of his way to make sure things go right. When something isn’t fixed correctly he just smiles and has it back in the shop. No extra cost. Great guy. Good operation.

Pr
Review №2

Varry bad serviceVery bad service. I drop my car and he did engine air part did broken. he say check up and I give you i do figure out something and then after all people this is not my fault. managers sayNo anyone call answerI have all report serviceMake sure check do service check bill and all part and oilService before my car very good and I did service and then a lot problem

Ra
Review №3

I took my car for routine service and they also worked on a recall. Very clean bay and lounge. They had free shuttle to take me to work and latter picked me up to get my car. They even washed my car. Communication was very well and disclosed all prices in advance. Very nice.

Di
Review №4

Mike and the guys are always friendly and helpful. When we bring our 7 year old van in we know they are going to take care of her like she one of the family. Thanks Mike.

Gr
Review №5

Best experience. Fast and easy.

Ju
Review №6

They seemingly have done the work but I have never left here thinking I am glad I gave them my business. Last time vehicle was scheduled to be done by 3. Never heard from anyone, called at 5:45 and the car was ready but noone bothered to let me know. The service advisor I spoke with on the phone said he would get everything ready and when I was directed to him when I got there, he just ignored me. Previously my vehicle was damaged and they told me about that and fixed it but they didnt even tell me that they took it to a body shop to take care of some scratches and I only knew of that because they left the printed directions to the body shop on the floor of the vehicle.

La
Review №7

Based on my experiences with the Service Department, they consistently conduct business in a manner that reinforces my trust. It’s clear they are committed to delivering superior customer service. I consider the team to be the epitome of professionalism.

Ca
Review №8

Great dealer. Price came in less than estimate and service was quick, considering all I had done.

Ph
Review №9

It doesnt get any better then this. I had a reset problem with some of my electronic stuff. They fixed it right in the drop off line. Out in less then 10 minutes. WAY TO GO, SMART HONDA!!!

Ti
Review №10

Great service. In and out quickly. Friendly and professional

Ry
Review №11

Easily the worst mechanic shop in town. They charge $195/hour of labor. It took them 1 hour but quoted and charged me for 2 full hours; that is ridiculous. They left smudges and fingerprints on my windows and, after I asked them to clean their mess, they sprayed down my car and refused to clean the smudges on the inside. Although their drivers are nice, they made me wait for two hours before coming to get me. Overall, it is overpriced for the worst care possible.

Ri
Review №12

Very efficient. Got me out in a reasonable amount of time.

Lu
Review №13

Great service friendly people helping you the complementary car wash is awesome

St
Review №14

Best dealership I have ever worked with!

Ce
Review №15

Don got me in on short notice for routine PM. Minimal waiting time. Staff nice to deal with, and explain service options as needed.

Da
Review №16

Friendly staff and fast service.

Da
Review №17

Dropped in at 8 for unscheduled oil change, in and out in 45 minutes.

Jo
Review №18

Wont go back for an oil change. Took way too long and the service adviser never did get ahold of me. Had to run him down myself to find out what was going on

Lo
Review №19

Excellent service.

Do
Review №20

Always great!

De
Review №21

Great service!

Information
15 Photos
21 Comments
4.5 Rating
  • Address:11206 Hickman Rd Suite #2, Des Moines, IA 50325, United States
  • Site:https://smarthondadesmoines.com/service-center/?utm_source=google&utm_medium=organic&utm_campaign=gmb_service
  • Phone:+1 515-253-3014
Categories
  • Auto parts store
  • Honda dealer
  • Auto repair shop
  • Car leasing service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–3PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations