Chris L was literally the Hall to my Oates on this early Sunday afternoon. He was quick to help my get some bulbs for my burnt out headlight. Gave me some helpful tips to install them (like wearing gloves because the oil on your hands can burn the bulb faster!). He was so kind and made the experience easier as I have zero knowledge on cars. He suggested the two pack as it’s cheaper and my other headlight will most likely be going out soon, too! Fabulous experience.

AutoZone staff greeted me and asked if I needed help as soon as I walked through the entry. They were able to direct me where to find what I was looking for. The shelves were stocked and tidy. You will likely find whatever you are looking for to care for your auto.

Chris was very helpful and I got my part quickly. However their touchless tap to pay here on their electronica check out doesn’t work. Appears at AutoZone can’t get in touch with paid actually work maybe a couple of low read reviews will open their eyes to fix their technology.

John from Derry AutoZone took great care of me. Helpful, Honest, Friendly, and Professional. Thank you!

John was awesome!!! Super helpful, friendly, wont go to anyone else.

Chris L. was very helpful when I came to get my bulbs for my car. He told me exactly what I needed to know about the bulbs along with an extra tip for helping to preserve the life of the bulbs. Very nice and would recommend for anyone looking for car parts or assistance.

Our battery was dead. I spoke with Kyle and he said bring in the car and hed test it before selling us a battery. I also explained that the current battery only lasted 30 months and asked what he could do. My wife went to the store, said his customer service was great and after testing the battery, noted we needed a new one. He also gave his advice on a couple of other issues that she asked about. She doesnt like this type of thing but said he spoke with her as an equal, didnt try to force any sales on her, and she left very happy. He handled the issue with the defective battery and installed the new one. Excellent customer service! Well check this store out again because of Kyle.

Kyle was great. Knowledge and pleasant to work with. Made me feel comfortable with purchase. I would give him my money again.

The service at AutoZone in Derry was great. I wish I could remember the gentlemans name that helped me install my wipers. Because of the age of my Caddy he had to go find the right clip for it. Some places could have charged me for the clip but he/they didnt.

GREAT customer service!!! Matthew went above and beyond my expectations and I will definitely be coming back and will spread the word!! Thank you so much!!!!

Very good experience. Smart,friendly and well serving.

My expectations were exceeded! Thank you for the outstanding customer service I received today at AutoZone in Derry NH. Prior to my visit today I did not have an auto parts store preference in Derry NH. But the positive experience with AutoZone and the manager John today has earned my loyalty.

Very helpful and friendly staff. Always has what I need and they have no problem placing an order if they dont have the exact part.

Ask for their classic chicken sandwich

John was awesome give that guy a raise

Thank you!Midas Concord

Came in to get parts for my 2020, didn’t expect them to be in stock. Leanne helped me out, she was professional and nice and grabbed everything and offered to help me bring the parts out to the car. Definitely will come back again.

Everyones always friendly, and I get in and out with no issues

Friendly and helpful people

Very helpful service - Leanne was terrific. Took the time to show me exact product options that fit my need for interior detail and vinyl restoration. Clean store, neat shelving and inventory display with lots of choices. Would highly recommend!

They have always been extremely helpful and knowledgeable..

The two people working there tonight were extremely helpful in helping me find the correct oil! Thanks again guys, Ill be back in!

Went in today to help my niece get some rotors and pads for her car. One of the managers helped us out and I must say I was very happy with the service. Keep up the good work:).. Thank you..

I ordered brakes from the manager Kyle Giddings he tells me they will be in Fri, then its Sat. I go in Sat and its they arent in its looking like Mon or Tues. Meanwhile my sons car is apart the old brakes are gone and he cant drive to work so were scrambling to find him rides. I call the district manager and his response is they tell all customers its an estimated date. Not once in my 20 years buying parts have they ever said estimated date, its always your parts will be in on blank. They are full of excuses, offer no fix, and are not apologetic. Garbage store. Ive had issues with autozone in the past they are always poorly run. Go to advanced auto or pepboys either will treat you better

Best place to get parts and top notch staff

Nice people to deal with reliable prices in Allendale pack no price match stuff like that good customer service all around pretty good

Never have hard to find parts. Basic parts store

They always take care of me, they also back up there warranties and I must say they paid for the labor on the bad part and made my day as well as my customers unlike orieleys doesnt back there products and dont pay labor claim when there part cost my customer an engine so I purchased the engine and installed it out of my pocket. Lone wolf autorepair Robert Rogers in Derry NH

Usually have the parts i need with great warranties and prices. My 1st go to.

What you would expect from an Autozone. Friendly and helpful staff. Parking could use some care.

Staff was very attentive and helpful. . .would have 5 stars save the fact that after helping me replace a license plate light now my hatchback wont open and i cant seem to be able to get an answer when i call to ask about it.

The employees here are always willing to help. I came in only for gear oil and a manager in training (whom I cant remember his name) was extremely friendly and was able to find out of I had selected the right light for my dome light. I always come here for my car part needs

Bought an alternator 2 weeks ago.after 2 calls with no luck,Auto zone in Derry had one in stock for a good price.when I got there they already had part waiting on shelf,was in an out in matter of minutes.Was greeted professionally by Matt and had the process done quickly.

Great customer service and great employees and I always have my questions answered ...

My preferred auto parts store to shIp in, the store manager Kyle always helpful and willing to offer his advice

I usually am an easy going guy and can deal with a lot before I feel negatively about an establishment, but this autozone is by far the worst one I’ve been to in all my years being a car fanatic. I asked if they sold a Haynes manual for my car, mind you the manuals were behind the counter about 10 to 15 feet away and his response was “Why don’t you take a look yourself?” I wasn’t about to climb over the counter so I responded with “I can’t really see them can you help me find the right one?” In which he just stood there and didn’t help me. I then asked for brakes for my car and asked if they had ceramic. They barely responded to me. On top of that I told them I had my $20 dollar bonus on my card (which they confirmed) and they didn’t even include that discount in my order which was at this point 100 dollars. After that experience I would think it was just them having a bad day. NOPE. I returned the rear brakes a few days later which weren’t opened and they again treated me very rudely. So much so I almost forgot my refund because of how furious I was. When I came back to the counter he told me that “it was obviously common sense” when I nearly forgot my money instead of understanding my frustration in how they were treating me. Overall. Will NEVER go to this location again and I will tell everyone I know to avoid it at all costs. By the way I work in the auto industry and know how customers SHOULD be treated. Disappointed.

At a little before 8:30 pm I arrived and asked if they could check my battery, given it died and I just charged it and drove it there. I was informed that they did not check batteries after dark and to come back in the morning. I explained my situation that I had to leave for Maine at 5 am the next morning for work; they stated they still couldnt help me. I asked for other local shops that might be able to help me and got no information.Outside my still running car in the parking lot I called another local shop who stated if I came immediately they would help me. Meanwhile one of the two employees I had spoken to came outside to smoke a cigarette while I was on the phone with the other local shop. Only then did they offer to check my battery!!!! Customer service does not mean denying service until you learn your competitor will do it instead!!!

No nonsense

This is a well-maintained and well-stocked AutoZone. I came in to buy a headlight bulb, and the employee who helped me was very attentive and knowledgeable.They have a public restroom.There is plenty of parking outside.

Overall a bad experience. The sales manager, Leanne, was extremely rude. She was coming over to assist us, then bumped into me and rolled her eyes at me. Then proceeded to give us attitude and talked down to us because we didnt know certain things about a product.

Service here is the best attribute of the business. Staff pays attention to customer needs or wants. Parts are usually in stock. Rewards Program is a good one.

There very helpful

Very very helpful staff. I bought a set of windshield wipers and they installed them for me at no charge. The gentleman even took the old wipers and placed them in the trash.

Really nice Auto Zone 👍 Friendly workers and a large amount of inventory.

Had a great time at AutoZone fill my pockets with all kinds of good stuff LOL

They had the parts we needed readily available, and even provided a choice based on brand name, quality and price...

Great clean veteran discounts all ways good service.will go the extra mile

The staff at this location were a big help. I have a battery in my SUV that needed be tested because it periodically dies and I was uncertain of whether it was the battery, alternator, or both that needed replacement. They tested both for free and advised me that the alternator was fine, but the battery was bad. AWESOME Customer Service!! Thanks!!

Didnt have everything I needed :(

Always have the parts I need or can get them fast and price is always the lowest. And I do shop around. Guys actually know cars unlike those other places.

The employee who helped me tried very hard to accommodate my time constraints. When he was having trouble with an item doubling when trying to check out, he asked his manager for help. The first thing his manager said was something to the effect that he was talking (a personal story, not a sale) and he was upset about being interrupted. The manager spoke down to the employee and chastised the employee for telling me the product would be in when they opened in the morning. Long story short - I thought the manager would come and diffuse tensions but instead he really escalated them. He was condescending to both me and his employee. He was very unprofessional.

Great customer service and appearance as well

Very helpful staff without going overboard by birddoging me around the store. Great prices and the very best rewards program.

Just went in for fuel line and got all the great help I could use.

Rude and not helpful at all!!! Refused to even get off their f at a sses to help! I’m very 😡 angry.

The part I needed was in stock and worked good for the job I had

Great helpful staff. The best replacement parts for the do it yourself fixer.

Very helpful people. Inexpensive parts, lifetime warranties and veterans discount

Eh. Nothing special - nothing bad. Standard auto parts store.

Never has let me down.

Pretty good service. Decent prices.

Staff is always helpful and nice.

Great place and have almost any part

Grt8 selections an prices, plenty of parking an good service

Ian R. Needs a attitude check. I dont care if you know everything about every vehicle. this is the second time ive delt with him and the second time ive had a attitude thrown at me. If it wasnt for car parts and close distance i wouldnt go here again.

Extremely attentive & helpful staff...

Dropped off some used oil and got an attitude about it. Spend hundreds a year here and you give me attitude for recycling? Just lost our business.

I went to AutoZone to purchase brake pads and brake rotors and a floor jack. Got home. Took everything apart to find out they gave me the wrong parts. Went to AutoZone and the only thing they could do is gave me a refund because their system was wrong on the specific parts for my car. I went to ORiley Auto Parts and got the new parts and installed them no problem. IDIOTS THAT WORK AT MCDONALDS SHOULD HAVE NO JOB AT AUTOZONE!

Custom service is awful. employes tend to ignore youre needs. And have very little automobile no-how. please when you go through your hiring process please hire ppl with knowlege of the field the of buisness youre in.

Always great service . Always the correct parts

Theres never anyone to help you or ring you up....even with 2 customers in the store I waited 10 minutes and it wasnt the first time

Excelent, the customer service was very complete!!

Very friendly help. Took me to what I needed

Had the parts needed and price was fair

Would get a five stars but the managers are not people friendly

Not bad helpful

Self-help was basically useless

Friendly helpful staff

Not much to say as my rating should speak for itself.

Friendly service.

Good Service

Service is beyond terrible

Adequate

Got what you need

Parts up!

Wrong parts

Good and good service