Stay away from Geoshack and apparently anything to do with Topcon sales.... If you enjoy the platform try sokkia instead. At least you wont be dependent on these no shows. Cant even get a response for my 1 inquiry.
1st time there very curtious and helpful
Need to shoot elevation or set grid lines? Geoshack is the place to buy quality builders levels!
We like the new location and old staff here!Great people.We did not like the 4 inch step (tripping hazard) at their new front doors though!Our first impression is tainted for sure.My girlfriend almost lost a toe nail walking in the front door today.I am sure it will be fixed soon though, otherwise someone is going to get sue happy.
Thank you for taking care of our problem, hopefully we have the chance to drop some more equipment off soon.
My equipment control box, level best relay boxwent in 4 mos ago. The said 3 to 6 weeks to get back. The shop did the very minimum to get my equip back. I was lied to that it was shipped back to shop. 3 times I was told. Had to call Dallas office to get results. They were able to get info easily. That was 2 wks ago. Dallas had made a purchase order, they paid $300 for service. I was told it was $90 I to buy a new controller box. I lost a $40,000 contract because of their misinformation on return of equip. They still had NO sense of urgency when I told about the contract. 2 1/2 mos ago. theirs. I still don’t haveo equip I think they should reimburse me for control box and a relay box. 4 relay switches $750 for new one. Ridiculus price for &100 worth of parts.I had told them once before I would not do business w them cuz they messed up big time. Put calibrating my laser on the shelf for 3 wks. I then found out a huge construct company had dozens in for cal. My laser was in before
GeoShack has a monopoly on Topcon products in North America. The Denver store, at least, is completely inept to the point of criminality. Corporate does not want to do the right thing. I will never use GeoShack or purchase Topcon equipment again, I would suggest others to look at Sokkia, just in order to not have to deal with GeoShack
Jordan and Dan are just a phone call away. Always willing to take a time out to answer questions.
Staff was non responsive when confronted about pricing and being 25% higher than online.