It was my first time visiting this dispensary and I was helped by Lea. She was very sweet and helpful! I found my new go to dispensary thanks to her!!!
I have spent hundreds of dollars at this place. I have favorite shops because they have good prices or points. This place HAD both then they got rid of their point system causing me to lose all my points. And they raised their prices.
Anthony and Sam gave me a great experience! good bud tending and great prices!
Always super kind :) my regular place to stop by for an easy and fast experience
Emily the “acting manager on duty” who has yet to be promoted to a manager officially treated me with backhanded disrespect. I was having issues with processing my order and my bud tender Georgie (who was fantastic overall) asked for help. Emily walks in and tells us she can’t figure it out because she’s on break and enters the bathroom. Fair I wouldn’t want to work on my break either. She then opens the door and says she cannot help me and to come back on Monday. Not tomorrow, 3 days from now. I have been an EPC with Universal Herbs for years and have spent thousands of dollars and I have never been treated so poorly.Georgie the other employee cringed when this took place and Offered an apology for Emily’s lack of effort. I advise the owners to check the cameras and watch just how lazy Emily is. Disgusting
Great place with great deals, I always come here.
Sometimes they open 3 hours late with what appears to be 2 employees only, one who seemed like they are still in training. 30 minute plus wait for on online order due to lack of urgency/efficiency.This was MUCH more frustrating than the usual sorry i didnt hear the door open from the back due to just loud music
Love the pixie stixs...... bud is great too....the people are friendly.....its been fast in and out both time we went ..... great experience....see ya all next week
The staff is amazing love coming here, always get 10/10 guest service
I love UH - Katrina and Joell and all of the staff make your day better every time. Gr8 deals, outdoing other herb places on the block by a long shot.
Does not respect text marketing opt-outs. Texts me nearly daily no matter how many times I unsubscribe/send stop. Will be filing a complaint with the state AG.
Great deals..... the bud was fantastic.....the budtenders were friendly didnt try to rush us away
Always love visiting this dispensary when I come to town. Great deals and an awesome selection!!! A+
Best place to go your missing out if you dont
Place is awesome. Great pirces on flowe! Awesome customer service!
The management was friendly the product was amazing, I had a good overall experience in comparison to the other shops in town.
Amazing store. Go see Bianca and Tony. They are super cool and great prices. Very clean and professional store. Bianca best bud tender.
Fun friendly and helpful staff. Great prices and quality product!
Really nice people and really clean. Great product
Favorite place for wax great prices & love the staff!
Very good☃️❄️
Very nice! Would recommend, first time visitor!
Over priced bud. They used to have good quality for the best price, but now they have changed everything. Better buds cost twice as much. And they deleted everyones loyalty points, so theres that.
Can’t seem to keep their dumpster locked and trash is rummaged through and strewn around the neighborhood.
Website is faulty and they refuse to honor the price half ounce says 59.49 and charges 80 in store with receipt that said 59.49 I asked to speak to a manager and was told there wasn’t one on site then called the store and was told the manager was with a costumer worst service ever and the weed sucks
One of my favorite places to go always friendly and cant beat the 8g for 88$ on concentrates. Call ahead but they have it most of the time and 88$ includes tax amazing.
Awful location, poor selection, none of the employees seem happy or knowledgeable. Everytime I go in the prices, deals, product and faces are different. ATM never works and I swear they never clean. The lobby is disgusting, smells bad and everything has dust. Avoid if you have allergies. Honestly avoid in general, every dispo around them has something better to offer, like clean air.
Best bud AND prices. Really satisfied with my most recent visits. Budtenders were nice. Selection was fantastic. I was a regular at the Park downtown location, but they lost my business with the addition of a new shelf and higher priced weed. Keep the deals here and you will not only have my business, but my constant referrals to everyone I meet in Denver. Thanks again and cheers.
Great place great deals I go there all the time great people I would recommend this place to anyone best place in town
The guys that helped us were very friendly and inviting. They answered all our questions and provided great customer service!
Ive been everywhere and their $112otd oz will rival anybodys in town! Must see GG#4
Budtender was awesome, product is awesome, but being open six years I could use a facelift.
Budtenders are extremely helpful in recommending products and knowledgeable about the products they recommend. Highly encourage people to stop by and check out the amazing deals. You can’t be $80 ounces or 8grams of concentrates for $88!
Was a member until today when I went in for a concentrate special only to be told they had nothing on medical side so I have to purchase from rec side but reduced cost. This is the same exact thing Sweet Leaf did and they are now out of business. I didn’t request to be removed as a member but in the time it took me to drive to another dispensary they had removed me as a member from their system. Guess they didn’t approve of me telling management to get their heads out of their a$$s and start carrying more on medical side. Guess I’ll be taking my business elsewhere if they really don’t want my plant count any longer.
Power Flower was a very nice high. Thank you for the great service.
Amazing workers and amazing Mary Jane!
I enjoyed the friendly and knowledgeable staff here. Was my first time and from out of town. Will definitely be back.
The Zion man is here today and will stay to play with the lovely Xleaf Concentrates! Thank you
Great place, people, and selections.I was helped by knowledgeable people and purchased what I needed at a great prive. I will and have recommended universal herbs to several people and will continue to shop and recommend universal herbs.
Really loved the Cannadew Gummies and Xleaf wax. Super Dank!
Went to get the 8 for 88 they were advertising they said they were out of those sold me 8 grams of some other kind for for 140 something and it was the most horrible stuff I have ever had for almost twice the money and the 2 employees that were in there acted like they didnt know anything. Very disappointing I used to really like this place .
Use to be a great shop... unfortunately shady business, and horrible ownership have spiraled universal into a laughing stock... flower is horrible, point system never works, and the staff is pretty rude, at both locations... Not to mention the atm at the jason st location never works, and they never have flower on the med side... shop at redeye if your on the sw side of the city, just let these guys commit career suicide 💯
This dispensary has the worst customer service in Denver. The staff is very rude and disrespectful. They tried to keep me as a member after I asked them several times to take me out their system. They raise the prices all the time because they are always getting new management. They hung up in my face many times on the phone. This is the worst dispensary in Denver. I urge you to go elsewhere for your business. At least their store on park avenue is better. This store is terrible. I as a business owner would fire every last one of the staff members. They treat their customers terrible. Then when I voiced how I felt they put me on a ban list but still would not let go of my membership to them and didnt want to release me even though I couldnt shop with them. Worst customer service ever. You are better off shopping else where.
Good pricing, the container for the wax/shatter is the most compact Ive ever seen.... Like a small match box. Im unsure of their live resin
Great prices. If they figure out their rewards system it would be 6 stars.
Best place ever in the whole entire universe. Super clean, B was super chill, and it’s very universal.
Best in town very good staff and good weed everyone should check them out
Good prices and loyalty program. I appreciate the early bird specials. Good product as well.
I called to verify they had evolve nano serum as it’s listed here on Weedmaps for $30 they said yes .I arrive he then tells me he only has one left but can’t sell it to me because “his system says he has none “ not only that but the price is $40 not $30 like it says on weedmaps telling me it’s usually 50 like 40 is supposed to sound better . so they don’t have their prices right, can’t sell product they have on hand cause computer glitches, first & last time won’t bother coming back . Could have found a way to satisfy the customer and honor the prices you have listed .
Universal is back. Great concentrates and flower.
Barbara was super helpful and one of the friendliest budteners Ive dealt with.
Great store, sad they don’t have the 60 otd specials anymore& all my points were the set
Nice people . and gets what you want for nice price
Staff is cool, theyve got lots of great choices for rec and medical!
Great place. I love both their locations.
BEST DEAL IN TOWN for bulk/oz. BEST shop period with great people!
Friendly people. They have good wax.
Loved the Xleaf Wax. Thanks
I love this place! Amanda & Caroline are great! Bet prices come by! Buy*! I just love everyone here! Its clean great and cheap! They have the best buds when its not tiny little baby nugs. ALL NUGS NO BUGS! Thank you guys so much for sticking around. This is the best marijuana store ever made. I love how LGBTQ friendly they are.
Please do not go here!!! I trimmed here for one day and EVERY SINGLE PLANT HAD PM ON IT! THE MANAGER DID NOT CARE! I even have proof!
Visiting from Chicago, this was the best shop I walked into. GREAT PRICES, amazing staff, and very good products!!
Hidden gem, staff is wonderful and product is good
Universal Herbs on Jason street is super convenient and has the most friendly staff! I am making this my new dispensary:)
Great place great deals great product I go all the time
That place is awesome great dabs #universaljasonst
Great buds friendly staff and great deals everyday of the week.i would highly recommend this dispensary to anyone looking for a great deal
Been a member for a year. Best dispensary in town by far. Best selection and prices.
Great friendly service
It so good make you smoke happy good time more
Love this place they have great deals and great customer service!!
One of thee best! The ladies are always amazing! Weed is the Bomb!
Great spot to shop and great cbd options
Great people working, great deals on concentrates too
The manager and rest of staff are super friendly and the prices are great. I always come here!
This is the third time I have gone to their store after being told they had the product Ive wanted, only to be told theres an issue and they couldnt sell it to me. They were really apologetic, but that doesnt get my time back. Wont be coming to this location again
Returned multiple times, staff was always fantastic.
Love the staff and the selection. Awesome deals!
Dope spot good people good product!
Best prices, high quality products, and great service. Ill be a regular at both locations.
Best place in town to get flowers best prices in town best strains just overall a great place to go shop for cannabis oils edibles etc greatest customer service ever hands down
Came from Chicago and this place was the fist and only place I went too the prices are the best around and great customer service
There gorilla piss was the bomb. Didnt have muchhigh hopes for it at first but got me nice and toasty!
Great dispensary. Come check it out!!!
Our fave dispensary in denver!
This is the place to get the deals!
Great place to check out .
Prices keep switching up on lives and budtender was rude about me being confused. I then went to other location that gave me the deal Im used to. Management is horrible
Katrina is the best
Great weed great prices!
Very helpful great service great people
They have been raising the prices once or twice a month ..the prices are way to high for the quality of herb coming out of this place.
Amazing staff and people
Terribly Low quality products and even worse service...oh and dont give them your phone number they will send you txt messages daily even after you ask them to stop.
When i seen ther was cute things like me we hung out high
Good concentrates and efficient service
Great place
Customer is horrible I can’t believe I feel that way getting my weed HIRE NEW PEOPLE
If there a place to get a blunt call this from dust to dune
Horrible customer service HIRE NEW STAFFING