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Ma
Review №1

The crew at AIS is always friendly and helpful.Most recently I drop my camera off and Jordan took care of the repair quickly and communicated throughout the process.Jordan went above and beyond to take care of us.

Ad
Review №2

We have been bringing our equipment for repair for many years and we appreciate these folks. Jordan is very knowledgeable and explains to us what is going on every step of the repair. Will recommend to everyone who need repairs.

Ro
Review №3

Found AIS by googling Tool Repair. Cannot not say enough good things about this company and employees Dan (mgr), Darryl and Ashleigh. Had problem with cross threaded router. AIS was able to chase the threads, thus saving an expensive spindle replacement. Most impressed that everyone I interacted with took an obvious and much appreciated interest in getting me back up and running in a short time. Never heard of this company or its extensive tool and supply showroom, let alone the tool repair department. I will absolutely be back!

Da
Review №4

I recently brought some tools to AIS for inspection and possible repair. After spending a fair amount of time inspecting each of them, it was determined that no repair was necessary. I was charged nothing. I will be back.

St
Review №5

AIS is a really good place to get any equipment tool or advice for the job. Very knowledgeable staff always friendly my number one go to place.

Tr
Review №6

There communication is very poor We sent them a Rigid Pro Press to fix in a box with return Address. They took a while to get to fixing it which I understand people are busy called me for payment saying they had it fixed I paid with Credit Card and asked that they email me a receipt they said they would so a couple of weeks went by no receipt no pro press so I call the company to find out where they are and they tell me that it shipped and it was delivered a week ago come to find out they sent it to a address that isnt are company it is some mail box place never heard of so once again ask for a receipt and tracking number and call the mail box place and they know nothing about it so nobody can tell me where are piece of equipment is so I paid them $500 for them to fix it and know they have lost it so this experience is costing $2500 dollars between the repair and lost equipment so my recommendation is to send your equipment to a company who you dont pay to lose your equipment

Ra
Review №7

Assume great staff 👍

Fr
Review №8

Fantastic service! Bought a big green egg with them. They delivered, installed it, and gave me a bunch of info on how to use it. Awesome job!

Ra
Review №9

The best services they treat costumer with respect. the lady is very nice.

Pa
Review №10

Best unusual & largest selection of quality tools in stock.

St
Review №11

They were excellent as always. Very friendly and helpful!

Da
Review №12

Best tool supplier in the city! Great selection, great prices, great staff.

Bo
Review №13

I needed a repair on a Bosch table saw, was directed here by Bosch internet site for local repair. The technician was very friendly, and promised to repair it as soon as the parts came. But they wouldnt order the parts until they had a certain amount to order. I waited over 10 days but they still hadnt ordered the parts. Maybe I am impatient, but I picked up the saw, ordered the parts myself from Bosch on Monday, received on Thursday, and I was able to repair it myself. I dont know if Id still be waiting for parts if I left the saw with this company

Jo
Review №14

Best prices on Milwaukee tools, period. Fast, friendly service.

Ju
Review №15

Great service great prices wide selection of stuff

Kr
Review №16

Great selection of tools and friendly customer service. Good place to go for when the local hardware/home improvement store doesnt stock it

Ro
Review №17

We have used AIS for many years in the construction industry and only have good things to say about this company. The staff is knowledgeable about their products and even with suggestions on how we can reduce expenses and improve our production on projects. The AIS rep comes to our sites anytime we have questions or to deliver needed materials to help us meet our dead line so that we can stay on schedule. Thank you AIS!

Kr
Review №18

Gene is the BEST! Very knowledgeable and got me what I needed right away. I am so grateful and will definitely be back!

CA
Review №19

Never going to the big box stores again. This place has it all, if they dont they will get it and at a lower price. Very knowledgeable staff. I have gone from sourcing parts through 4-5 suppliers to 1, AIS. Would recommend to all trades.

Jo
Review №20

I love this place! If they dont have an item, fear not. They will personally order it for you, so you wont have to run anywhere else.

Li
Review №21

If I could give this company a 0 star rating I would! Weve spent over $60,000 through them on new ewuipment and repairing equipment. They have double charged my account for 4,000 ... says there is nothing we can do. Not to mention they take their time repairing equipment no one can give you Any answers unless their repair is guy is there. This is the worst company there are other companys out there! Do not be fooled! Do not end up in the same predicament as we are!

Ja
Review №22

Super friendly. Had what we needed-1000# torque wrench

Sk
Review №23

They have great service. One stop shop for any and all tool needs.

Sh
Review №24

These guys are friendly and very helpful for unusual hardware items for around my home. Glad I found them!

Ni
Review №25

Fine what you need and if you cant they point you in right path

Be
Review №26

The best if they dont have it they will find it

Ad
Review №27

Great Service and friendly service

Lu
Review №28

Incredibly helpful and polite staff. My preferred tool vender.

Fr
Review №29

Candy knows her stuff great help

Ch
Review №30

Excellent service, great people and has everything.

te
Review №31

Very good experience love going there

De
Review №32

Great place to get tools

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