As nice as advertised.Your unfinished toy box was exactly as described, which is unusual nowadays.The box was packed very tightly and arrived with absolutely no damage. The exterior cardboard box did not even have one dent or hole in it. This happens when an item is quickly shoved into a box with little thought or too little or inappropriate packing material. I plan to hand paint this box for my recently born Nephew. The quality of your product will ensure that it becomes a family legacy item; for a while at least.I may even reuse the packing box to re-sent the finished box to Arizona from Seattle.Mark
We purchased this chest for our 2 year old to serve as a “dress up box.” She loves being able to open and close the lid without worrying about slamming her fingers! And the chest holds the perfect amount of costumes and accessories (with room to grow!). Will in their office got our gift to us on time for Christmas! Thank you for this well made piece of furniture.
Very disappointed! I ordered the Adirondack rocking chair and it came with several manufacturing flaws. The chair was stained after assembly, so there was stain on some of the screws, drip marks, and the bottom was not stained (makes it even less weather resistant). There was a large thick line going across one piece of wood, that appears to be caused by an electric sander. Another piece looked like it had been chewed by a dog. There were tiny holes that were filled with wood filler and stain.I took pictures and contacted customer support and it took days for them to respond. They eventually said I could ship the chair back, but I’d be responsible for finding a shipping service and paying for it. I was not ok with that, since the chair was damaged.The owner emailed me and said the chair is “rustic” and argued that it’s not damaged. He ended up replacing ONE piece that was damaged. Then stopped returning my emails and won’t let anyone else help me out.I have never wrote a bad review on Google before. But I want to help warn others, before spending $150 on this chair.
Hi! I purchased the oak finished HO toy chest - Handcrafted solid-wood construction! It is beautifully made, and matches my decor! It arrived in perfect condition due Little Colorado’s amazing packaging. I especially appreciate Will, an awesome employee who went above and beyond to assure I received my order quickly! He is a dedicated and valuable employee!Thank you, Will!Pat
Very patient, helpful, and lovely heirloom wood toys!
The open back chairs were the perfect addition to the table for our grandchildren to create and eat at! Their feet touch the floor so they tend to sit still much more. I needed to change the address on my order after I placed it, I gave them a call and was cheerfully greeted. Within seconds they had fixed the problem and even expedited my shipment for me. Very nice people
DA BEST! I am so very happy with how sturdy, comfortable and safe my 2yr old is in her bed. I don’t have to worry about her falling out of it. She feels like a big girl now. Thank you so much for the engraving.
Exactly what I wanted: easy to assemble, sturdy toy storage on wheels that can be moved from room to room, or easily put in a close in the future, wide enough to hold a decent amount of toys to serve its purpose, but low enough for our toddler granddaughter to reach and access toys herself. Many thanks! Would highly recommend. Nice to know a high quality product such as this is available to a consumer, and not just schools.
Love that this toy chest looks great and I dont have to worry about my son getting hurt because the hinge holds the lid up no matter how little or how much he opens it. He was so excited to get this for his stuffed animals, and the size is great. It was easy to put together, and I got the natural wood so I could just finish it with oil, which gave it a soft honey tone. I also like the handles on the sides-- makes it easy to move around. Definitely recommend!
Beautiful toy chest! I recently purchased this toy chest in white with my granddaughter’s name carved on the front. Her parents are thrilled with the quality construction and safeguards for younger kids. I love that it will become a keepsake passed down from generation to generation.
Great quality...easy to build...our daughter loves it! Customer service was incredibly nice and helpful when I needed information about the bed before-hand. Cool company, will shop here again. Thanks
We love the toy chest!! It is perfect for our granddaughter... safe hinges, great height, very well made!! And delivery was in time for Christmas. When I spoke with customer service (Will) ...they were very friendly and solution oriented. Thanks!
Very nice. Solidly made. Havent given it to my grandbaby yet. Waiting for the right time but Im very pleased with it.Arrived well packaged and quickly. Excellent purchase.
Great customer service! I love this little bed, its safe and my son took to it easily (after an initial period of wanting to fall asleep on the floor lol). He can still have his stuffed animals in there and not have them fall on the floor. Well-made. Adorable and sturdy.
My 2.5 year old loves sitting in his own Adirondack chair. Very sturdy and high quality. Customer Service was super helpful. Talked to Will
I have to praise Little Colorado on the quality of the product I bought for my Grandson (Captain’s Chest Wooden Toy Box) and for their excellent customer service (special shout out to Will). The product arrived damaged due to improper handling by the delivery service and upon contacting Customer Service at Little Colorado, they (Will) immediately put through a replacement for the item. My grandson and his parents are very happy with the toy box!
This is the third chest I have ordered from you. I bought one for each of my grandsons and I love everything about them. Thanks to their office manager Will for helping me out. very pleasant guy to speak with on the phone!
We are living our little girl’s first big girl bed, as is she! She was co-sleeping with us for the last month or so as she didn’t care for the crib anymore so we thought it’d be a struggle to get her to take to her own bed again but she absolutely loves it. We even have story time in her bed instead of the chair now so she can cuddle up. I even half lay in the bed sometimes when she needs more help falling asleep (just my head and shoulders/arms) and it is super sturdy. The finish is beautiful and we look forward to personalizing her bed with some stenciling soon. So glad we can support Americans by buying an American made quality product. Similar price point to other toddler beds made elsewhere so it was a no brainer. Thank you!!
FedEx threw the box with our order around, the box was very damaged on the outside and unfortunately so was our table. I called them up and Will int he office was very helpful. Just got a new table with FRAGILE stickers plastered all over the box, lol. It was in perfect condition and Little Colorado really went out of their way to make sure of it with extra measures in packaging. Thanks so much!
At first I was very excited to receive my Montessori shelf but upon assembly I realized none of the holes aligned and sent them photos as proof. I contacted Will the office manager and quickly he said he would send an entire replacement over which I appreciated. However, he only sent half of the pieces and I have not heard from him since (over a month has gone by). I still have no shelf and just a bunch of wood at home that is useless. Very let down by this company but not surprised as I read other poor reviews of the customer service.
Wonderful, sturdy toddler bed. I love that the bed is made in the USA. We will be able to use this for my daughter and pass down to her siblings. Im so glad I found this bed!
We purchased a Sodura Arch Train Table in November of this year. After several weeks of hearing nothing from the company, we contacted them regarding the shipment and amazingly the table shipped out the very next day! Go figure. It arrived before Christmas (thank God we called), but when we went to assemble it, the table top was dented, restricting us from inserting it into the slot. As there was no damage to the outside of the box, I took a photo of the damaged top and emailed it to them, expecting that Little Colorado would immediately address and warrant the $200 table, however they did not. The office manager, Will, insisted that it must have been damaged in shipping and they would only replace it if I could send them a photo of the NON-EXISTENT damage to the box so they could file a claim with FedEx. Which is ludicrous, of course, since there was no damage and therefore no such photo was ever taken! So apparently well have to crimp the table together with C-clamps so we can make it work. Im very disappointed and well never purchase anything from poor excuse for a company again! I have an incredible distaste for companies with disrespectful customer service and Little Colorado is just such a company. Stay away!
Great quality bought as a gift family loved it ! Thank you to Will who helped me in the office.
Unfortunately I cannot give zero stars.I ordered a chair for my grandson on August 25. My credit card was charged but I have received no information from this company. I have called at least 4 times & sent many emails. No one responds. I do not know if this company is out business? Be careful before purchasing.Update: I was finally able to get in touch with the company. In fact the owner responded & my order was processed shortly after. There were communication issues that they addressed to my satisfaction. I appreciate the quick shipping once things were straightened out & look forward to ordering from them in the future.
Unlike a big box store every screw and every hole lined up perfectly . Great made in the USA product and great customer service upon pick up . Office Manager Will was a great guy and even brought it out to my car for me .
They were able to get me my Toy Box before Christmas even though I was a little late ordering. Spoke to Will on the phone and then the next day it was ready for pickup. Thanks!
Great and made in the usa!Appreciate well made american products!
Packaged well. Beautifully made. Very sweet for my daughters dolls.
I have written a review on this item before - but I am quite annoyed that no one has reached to me . I ordered a pink wardrobe from my granddaughter for Christmas .The first issue was that the wardrobe was white, not the pink that I ordered and stated on packing slip . While putting it together - we found that a side board and a shelf was damaged . With paint and white tape - we made it look ok . But just looking “ok” is not what I expected from an item that cost over $200 . I purchased from Little Colorado because I thought“American” made meant quality . Very disappointed.I thought I was going to love this company and buy other products- but I will not . I bought my granddaughter a Kidktaft dollhouse for her birthday and it was a much better experience.Again - just extremely disappointed in Little Colorado.
Fabulous quality and dedication to their products. Incredibly happy with the craftmanship and customer service. Thank you!!
Great customer service! Will is a very nice guy.
I purchased a step stool from Little Colorado. When it arrived in damaged condition, I reported my concerns and was immediately, cheerfully granted an offer of replacement. However, when I saw that it would also not suit my purposes, I asked for a refund. The company did so immediately--the entire process took an hour. I could not be happier with their service.
Exactly what needed, may need more in the future, if i make more potty chairs.
Thank you Will so much for your great customer service
This is the second captains chest I have ordered from the company! I can’t wait for my niece to receive it. It is safely made and gorgeous. I would definitely recommend getting this item! I love it.
IKEA quality for Little Colorado prices. Instructions are laughable. The metal pieces are too small for holes, so they consistently fall out before the screw can be inserted.Save yourself the headache and just order something from somewhere else.
Just right for a little girl’s nightstand.
This place seemed great from the pictures. And all the great reviews. However I went into the warehouse on Lipan st where everything is manufactured. The gentlemen who I spoke to was horrible and didn’t take the time to explain anything or what they do. Just told me everything is sold on line. Looked at a couple displays and that was it. I was expecting a lot more, someone who was more personable and just showed interest. I was planning on buying a couple different beds. But I won’t be purchasing anything from a company who can’t even take 5 minutes to explain a few things about there company.
We have been waiting on a toddler bunk bed that we ordered 15 weeks ago, we were told that lead time was 6-8weeks. Understand that these are challenging times for smallcompanies and especially the factories, however, the level of communication has been awful. Emails are not responded to until after 1-2 weeks, if at all, and responses only leave me with further questions which I never get a response from. We have also tried calling and after several calls and voicemails left, we have still never received a call back. The company offered a refund about a month or two ago, however I don’t want a refund, I want the bunk bed that we ordered because I will just have to start this whole process over with another company with long lead times due to Covid-19. I am posting here in the hopes that I get a reply as email and phone are clearly not working.
Exactly what I needed for storing toys.
Really good customer service!
Wonderful little bed for toddlers.
After waiting weeks for the potty chair I ordered for my grandson was very disappointed in the size. It is way too low for the average toddler. Might I suggest they be made a few inches taller.
Spoke with their Office Manager and couldnt be happier with the customer service!
Great product!
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Beautiful Things that are manufactured. See Luger!