We were referred to Ozark via a prestigious landscaping design firm who was too busy this season to take on a fence project. Ill break apart the goods and the bads because I want to give an honest review.GOODS- The fence looks nice- They were able to start constructing it quickly- The crew was niceBADS- One night a crew member locked our gate to our driveway, to which we didnt have a key. I was trying to leave to pick my baby up from daycare and literally couldnt drive out of my property. I had to call both Ken and Karen 10+ times before they answered. They worked as quick as they could to get the gate open but I had to have the daycare center bring my child home. Not the biggest deal and mistakes happen, but it was a stressful inconvenience.- The crew left soda bottles and food trash on our property every single day they were here.- Ken offered to have his crew fix a city owned fence across from our property. Boards had fallen over and he was going to have them pick them up. This didnt happen. Again, not a big deal but I just wish he hadnt offered it and then decided not to do it.- The construction team asked if we wanted to install an extra gate, which required removing a tree stump. This wasnt originally quoted but was a good idea. I got on the phone with Ken and when I asked how much he said ah well well see how the rest of the job goes but I can probably just throw that in for ya, It didnt get thrown in, I got charged $450 for it. After a big confrontation with Karen in front of my home, they took $150 off.- They put our front gate on backward... and took 4 weeks to come out and fix it.- Working with Karen, Kens wife, was really difficult. She took a long time to respond to both emails and phone calls, didnt seem to know anything about our job and kept repeating over and over that well Im not on the job site, so I dont know. In our final exchange I pushed back on the extra costs of the stump and gate after weeks of slowly going back forth and she was rude, uncaring and demonstrated what I can kindly call a complete lack of customer service, empathy and professional behavior.I wish I could say that I would recommend Ozark, but I honestly cant. I think their construction is pretty good, but the communication was really awful and at the end it was aggressive and rude.

Very professional, friendly and great deals..

We used Ozark Fence to replace an old fence on a property we purchased for my son, who has large dogs. We needed the fence replaced very quickly and on a strict timeline and we could not have been happier with the experience. They had the fence done in two days. The materials used are high-quality and the workmanship is excellent. The price is standard for the area -- if you try to pay less, youre going to get an inferior product. We recommend Ozark Fence to anyone wanting a high-quality fence done right.

Absolutely horrible customer service. They do not communicate in a timely fashion - if at all. No service after the sale. Our metal gate is out of adjustment and they refuse to correct it. Most of the time the co-owner says they will call you back... and nothing.Karen has zero empathy toward her clients about any issues that develop. Their fence installers dug a hole right next the a sprinkler head and encased it in concrete! Doing so damaged the body and punctured the line. It took some time for the water to erode and present itself.Karen of course deflects and denies any wrong doing. Wont even come out to inspect. Wont call you back.We contacted the BBB to complain. Its a nice fence - but customer service is zilch. Beware.

Ozark did a fast AAA job on our large yard. Their professional employees we we very meticulous and did a job beyond our expectations.We would not hesitate to recommend Ken And Karen and their crews for both price and quality.

Great Company to work with! :)