Lori worked and worked with us to get our logo just right on our patch. She had great ideas & suggestions and was easy to correspond with. I was extremely impressed with her customer service skills, attention to detail, knowledge, persistence and genuine willingness to make us happy. The patch was stunning when it arrived in the mail - better than I imagined! We only ordered 2 patches, but had an outstanding experience. I would be a repeat customer and recommend this company highly.
Lori helped me out with some custom iron on patches for my auto shop. Communication was top notch. A pleasure to deal with, highly recommend.
Lori and Ken were amazing to work with. I had two separate patches designed for a last minute Memorial Day Crossfit event and they came out perfect. Lori was in contact with me throughout the entire process. I stopped at a few custom embroidery shops that morning before meeting Lori, but all of the shops were unable to make patches in house and outsourced them requiring a minimum of 50-100. KL Billen had no minimum, were able to squeeze in my order on extremely short notice, and even personally picked up the backings from a local supplier when they realized they were out. I wont hesitate to use them again in the near future. Thanks again Lori and Ken!
I work for a local roofing company and we do a lot of embroidery branding for our sales and service teams. KL Billen Enterprises has never failed us. No matter what the deadline, quantity or article of clothing, KL Billen has far exceeded our expectations for every request. Their knowledge of their software and machine systems is unparalleled and therefore the quality of their workmanship is top notch. I highly recommend them, and have to others, if you are looking for custom embroidery of any kind.
My family business has been working with these guys for years. They have embroidered many articles of clothing for us, and everything always turns out beautiful for a fair price!