Never gone out of my way to write a review before! This place is so great, Leland went to bat for me when apple wouldnt pay for a repair that shouldve been covered under warranty. Even though Apple wouldnt budge they still replaced my keyboard free of charge and I am so grateful for that. I will be sure to give them my business in the future!
Better than Mac itself! My battery was swollen and Mac changed the whole keyboard and it wasn’t working as it supposed to. Took it to Digitiqe, they changed the keyboard and now my Mac works perfect! Save yourself some time and go here instead of the Mac store. The girl at the front desk is very knowledgeable.
Landon is the best. He diagnosed my issue in minutes and refused to take payment for diagnosing unless I was implementing the fix at their shop (I was traveling so it was questionable whether I would have time to fix it while in town). He was polite, knowledgeable, and really upfront about the issue and how long it would take to fix it.
Cant say enough great things about them! After THE WORST experience at Micro Center it was great to experience the exact opposite. Great communication, quick work, friendly and knowledgeable. Returned my machine looking brand new. If youre looking for a reputable place, go here.
This place is remarkable. I’ve only written a few reviews ever and this deserves one for exceptional service. Skip the Apple store and go here for the real genius’. Over the top service, retro turn table, and my 7 year old MacBook is good as new.
Better than an Apple store for service. My Mac got fixed (under Apples keyboard replacement program), even quicker than I thought it would. Super happy with the results. Like having a new machine again. Everyone was super helpful and professional. Digitiqe goes above and beyond.
My 2015 (not new, but not quite old) MacBook Air started giving me fits. Digitiqe was able to take a look within a couple of days (Genius Bar was at least a week out), and kept me updated throughout. No major hardware issues (whew!) but they did some minor maintenance (cleaning, tightening screws, fixed something on the fan), and also updated a lot of software that I dont use but apparently was bogging my system down. Laptop is working like new again, totally worth the diagnostic fee!
Ive always kind of thought computer repair shops were kind of sketchy. Kind of like an auto repair shop – gotta keep your guard up. They were very clear on the process, followed up much faster than they said they would, responded to my emails within an hour, and were taking very responsible social distancing measures. Unfortunately, my computer was too far gone to repair, but they were able to get all my data transferred in a day when they said it could take up to a week. 10/10 would recommend.
I had the keyboard replaced on my 2019 MacBook Pro. Fortunately, it was covered under warranty. They even FedExd the computer back to me at no additional charge as I live two hours away. All aspects of the communication through email, appointment booking, check-in, follow up status reports, and shipping was flawless. The gentleman who helped me was extremely professional and offered additional and valuable input to help preserve my computer. A+ for professionalism, A+ for communication, A+ for attitude. I highly recommend this business! Nicely done!
Great experience with Digitiqe Denver! My screen was giving me that reset screen of death (or so it seemed) but luckily I was able to snag an appointment with Digitiqe Denver before it gave up on me completely.They were quick to respond with what they had to do (new screen & keyboard) and although it took almost 2 weeks to repair fully they were super communicative on the status.
Extremely helpful and awesome staff. Would highly recommend for Apple service.
Digitiqe Denver is absolutely phenomenal! I have had such great experiences with them. They are very responsive, efficient, pleasant to work with, and of course made sure the issues with my macbook were fixed. Ive only ever interacted with Landon, who is very nice and it is evident he wants to do whatever they can to help. And they are locally owned so thats a nice little bonus.
Amazing humans! Saved my computer from loosing all its data, gave me options to choose from with different pricing. I will be coming here whenever I need tech support again. Thank you!
Excellent service even in a pandemic. They have a great system set up to intake and social distance. Fast, easy to understand explanation and attentive customer service. Thanks!
Such a cool store! I was at Digitiqe Fort Collins for an Apple Repair last week and thought I’d check out the Denver location while I was in RiNo shopping, can’t wait to come back another time to try out some headphones!
Although they weren’t able to fix my Mac due to my own irresponsibility and negligence, the team here was super communicative, professional, and kind. All of my questions were answered thoroughly and in a timely manner, they were very patient and kind when I didn’t understand something, and they were flexible with when I could pick my Mac back up. Definitely recommend going to them!
Digitiqe saved me from a hard drive disaster. You can tell they are really well-versed in all things tech and care about their customers!
This spot rocks, easy apple care coverage too.
Great experience! I needed my keyboard replaced on my laptop and I was in Denver for a few weeks so dropped it off at Digitiqe for the repair and they got it done super fast, communication was great, they shipped my laptop back to me in Indiana, and they even took the extra step to clean my very dirty screen :) Definitely recommend this store!
As if this store needs another positive review... here you go. My beloved 15 MacBook Pro had started crashing with every startup & both people from Digitiqe who worked on it were so thorough and patient.When they identified the graphics card had quit, they advised *against* the repair, saying Wed only be installing the same 10-years-old card, and wouldnt be able to guarantee it. We cant take your money for that. How often are you given bad news and STILL feel good about the quality of service?Not to mention, the store is beautifully laid out & has a really chill atmosphere, right down to the music playing. Digitiqe is doing everything right... the next time Im in the tech market, Ill come here.
Great place thanks for your hard work on my computer
I’d give six stars if I could. They’ve helped me out before but just had a major laptop mishap and they were super accommodating and helpful. So much better than going to an actual Apple store. I’m so grateful and feel confident my issue will be resolved.
Absolutely incredible service - Hagen helped me, and he was amazing. He was very knowledgeable and answered all of my questions. My laptop was fixed quickly and is functioning perfectly now!
I was expecting it to be pricey based on how nice of a place it is (and its location), but it was very much the opposite! They were able to replace my MacBook Pro keyboard for free! And, it only took a few days. The experience was as smooth as it could have been, and I cant recommend this group enough! This is the first thing I am typing on the new keyboard and its fantastic! Thanks Digitique Crew.
Everyone was so friendly! Im glad they were able to help me fix my computer. This will be the only place I trust with Mac. Thank you!
Wow, is all I have to say. Every single person who works here has gone above and beyond always putting me first and my needs first. They worked with multiple special requests. They went above and beyond to complete the repair to the highest satisfaction. I would 100% recommend bringing your mac here to have it repaired and is the only place that I will be going for any other mac related issues. (Picture shows screen repair and keyboard replacement, both perfect) Thank you again Digitiqe, I appreciate all of your hard work and dedication.
After trying, but failing, to get appointments in a reasonable amount of time to get an iPhone battery replaced at the Apple Store and Best Buy, I decided to take to Yelp to see if I could find any other reasonable options. I stumbled across Digitiqe Denver, which had overwhelmingly awesome reviews, so I decided to give them a call. They were able to fit me in on the same day.When I arrived, I saw that parking was going to be an issue. Fortunately, Id seen online that they have a valet service. This was definitely worth the few bucks it cost to take advantage of, as the shop is in a pretty busy area.After going inside, I was given a friendly greeting and we talked through the issue I was having. The guy behind the counter was straightforward about the process and let me know how long I could expect to wait (he said about an hour, as he was finishing up one other repair before me). I hung out at the shop (they had quite a bit of cool stuff to browse). The team was able to get my battery replaced in just under 30 minutes. I was incredibly impressed. The battery itself has worked great since the repair. The cost was the same as any of the big box stores, but the hassle was much reduced. I will definitely be back here for future repair needs!
Honest and efficient people. Great service, thanks.
Absolutely fantastic, same-day service! I bought in my 5 year old Mac Air that was stuck in a boot loop after attempting to install an update. I was quickly able to book appointment online, drop my device off (was quoted a 24 hour turnaround), and received an email 4 hours later to pick up. My device is running like new which is a pleasant surprise, considering I thought my mac was done. I paid a great, low price and am a super happy customer. Great job Digitiqe!
Digitiqe was phenomenal with a large MacBook repair I had. Not only did they discount the actual piece, but also offered additional free services such as replacing my keyboard and my charging block for no charge. They were nothing but nice and I 100% recommend coming here for a repair.
Exceptional service involving a Macbook repair - I highly recommend!
Super friendly and honest staff! I went there to get my 2013 macbook pro checked out for screen issues. They took a look at it quickly and were honest and up front about how much it would cost and whether it made sense to spend the money or invest in a new one. They checked the computer overall and found other issues I didnt mention to them (forgot to bring up.) The diagnostic fee they charge is pretty minimal and is applied to repairs if you get them done. I decided to get the laptop back and just buy a new one but will likely check them out again if I have issues in the future.
It doesnt get much better! These guys are great. Did exactly what they said they would do - and faster!
When you dont want to go all of the way down to the few Apple Stores in Denver, this certified Apple Service Provider is phenomenal. Digitiqe offers AV & IT solutions for personal & commercial use. Apple Support, and retails a ton of things as well. Super clean, quick and professional this is my go to for North Denver, and Id be happy to recommend to any Mac users out there.
Everyone looking to get an Apple product repaired should go here. The turnaround for a broken backlight on my MacBook Pro was 3 business days, and cost far less (like literally hundreds of dollars less) than I was anticipating due to a “creative solution” from the workers. Everyone I spoke with was super kind and knowledgeable as well. I will absolutely bring my products here in the future if I ever have another problem
Tricked by humans I thought where kind... Not the staff though...
Always professional and kind. Way better than dealing with the actual apple store
I had a really awesome experience here. Everyone was super friendly and professional. The guy helping me emphasized that if I had ANY issue with my battery during the 90 day warranty to please let him know. He was really helpful. And best of all, they cleaned my computer for me, which was such a nice/ thoughtful gesture.
It was my first time into the location. I went on to have the battery in my Mac replaced. Since it was my first time in I had a lot of random questions about products around the shop. The lady assisting me was MORE than happy to share any knowledge she could. Landon had my Mac done in no time and I was on my way. 10/10 would recommend
Love the store and the staff. Always super helpful, knowledgeable and have a quick turn around. I bring all of my Mac repairs here. 10/10, highly recommended.
They always do a good job repairing my Apple products. Very friendly, courteous, and fast. Parking is tricky, but they have free valet.
The entire staff here is extremely welcoming and friendly (including the awesome shop dog). They absolutely CRUSH it on offering optimal customer service and helping you save money where possible through repairs. It is painless to just walk in from the storefront as opposed to walking through an entire busy mall. Glad I found this gem and will most definitely return for any Apple product services covered here.
Quite literally the best Apple related service Ive ever received. They were insanely quick, fixed everything expertly and were very very nice. I recommend going to Digitiqe before going to ANY Apple location in Denver. The service is much better and the work they do is impeccable. I literally cant recommend this place enough.
This place was great! The staff was friendly and attentive. I popped in looking for accessories for my iPhone while out of town, and snagged a great pair of Bluetooth headphones at a reasonable price! Love supporting this local Denver business! Highly recommend for all of your Apple and sound-related needs!!
No help whatsoever. Cannot even call for simple questions. When I called to see if there had a product to buy, there is about a 3 minute message for every prompt you hit. Very poor customer experience.
I’ve been into this shop twice for apple repairs and I was more than satisfied. They really went the extra mile to help me out and they were really quick. You can’t get ahold of them on the phone but if you email they usually respond right away.
When visiting Denver, Digitiqe is my favorite local business to visit. If Im not popping in for forgotten cords, Im stopping by to see their impressive audio setups. I try to buy local wherever I go!
Could not ask for better service. They were fast, helpful, and managed to save me a TON of money. Incredible place, incredible staff.
These guys are great! My Macbook Air trackpad and keyboard werent working correctly so I made an appointment here. They were able to get it fixed within a week and its working perfectly again now. They communicated clearly and seem to be experts in all things Mac. They even helped me get my icloud verification code when I needed it urgently for work, highly recommend! One of the most straight forward and simple tech experience I have had.
I just left Digitiqe Denver, and Im typing this review on my newly repaired mac book pro. I was very stressed when I was directed by the Apple store to have my laptop repaired here, but I had an incredibly pleasant and positive experience here. This place is the polar opposite of the Apple store at the Cherry Creek mall, spacious, quiet, pleasant, with very knowledgeable, helpful professionals (thanks Landon & Emily). I recommend them without reservation.
Super sweet! High end, nice computer/speakers...! Jason helped me get my Mac up and running, couldn’t appreciate the help he offered more! Definitely will be back and recommend Digitiqe Denver
Super happy with the help I received. They were very quick with getting back to me about diagnostics and helpful with the next steps I could take with my damaged laptop. I will absolutely be coming here again.
Fantastic staff, very polite and informative. They really know their stuff. I brought in a broken iPhone X, and even though it was out of warranty, they found out that Apple would replace the device. That and they replaced the battery for my wifes iPhone, all in less than two hours. Just spectacular.
Digitique helped me a great deal by checking out my machine, confirming it was DOA and advising me on which Mac to purchase next. Despite my computer’s death, this was a positive experience. They all went above and beyond. Landon and Hagen answered all my questions in store and via email, and gave me terrific guidance. I saved money and time by purchasing an older Mac with fewer issues than newer models. From the guy who helped me at the counter when I first arrived, to the technicians I spoke with, they were all very helpful. This is my go-to Approved Apple Service Provider from now on. Dont try calling. Email them or drop in.
Digitiqe Denver is easily the best laptop repair shop in Denver.My dumb self punched my 2018 MacBook Pro’s screen (don’t ask why lol) a few months ago, and it had corrupted the display and I just decided last week to take it in to digitiqe and they told me to come back in a week, and it had been repaired in only 4 days! Price was great, at only $99 (that is with the Apple Care warranty) but still! I wholeheartedly 100% recommend digitiqe Denver to everyone.
I thought the reviews were exaggerated, I couldn’t have been more wrong. The guy that answered was not only an obvious expert, but was immediately diligent in explaining what I needed and where to find it. Really good place
Great place, second to none!
Super knowledgeable staff, professional repairs done in the time promised. I was able to have them replace my screen under my Apple care warranty for only $29 fee on my iPhone X. Only took 3 hours to complete my repair. Located next to the city market for awesome food and coffee while you wait. I was able to schedule the appointment by using my Apple ID, it was that simple no other paperwork or forms. Cheers!
I took my Macbook in for a screen repair and it took a little bit longer than expected to be fixed but to make up for it they gave me a HUGE discount and even threw in a free keyboard replacement for the trouble! Would certainly reccomend!
Super fast screen replacement. Prices were excellent. Lots of cool tech toys and audio. Boutique shopping experience without the markup.
Have been here twice both times because my sons got a piece of their charger stuck in the iPad charging port. The tech is so helpful and fixed it quickly! Awesome service!!
After having liquid spilled on my computer I took it to Digitiqe on Walnut. Great customer service and they were very friendly. I had to have my computer back quickly for class and Landon rebuilt my computer within a few hours. Price for repair is what I would have expected for any other place but they just went above and beyond with their work and friendliness.
Very friendly and helpful staff. By far the best genius bar appointment experience I’ve had. Highly recommended
Digitiqe helped me out when Apple couldn’t. These guys are awesome! Great customer service and work. A diamond in the rough for sure. Definitely recommend.
These folks are the best! Better in my opinion that the Apple Store - in fact they both worked in Apple stores before coming to Denver and couldnt get a parallel transfer. Outstanding sales and service!
By far best phone repair services I’ve experienced. Skill, speed, quality. Thank you!
Incredibly knowledgeable! Took my iMac in because it was running slow and they were able to fix the issue within a few days. Its running just as fast as when I first got it. Definitely would recommend!!!
Great customer service, they helped me with an issue Inhad with my beats and took care of it, they are authorized Apple service good job
Landon and the team at Digitiqe are exceptional, communicative and a pleasure to deal with. I would rather go here and see this team rather than any apple store.As an added plus, they have an exceptional amount of toys in the store to peak your interest, and valet parking!
I usually dont write reviews but this place actually exceeded customer service expectations. Apple screwed up with my Mac so I brought it in here to get it fixed. Unfortunately, they werent able to save my data as my drive was so messed up but they did find the issues and resolve them. The girl at the front, Erin, was super nice and welcoming and the tech guy that fixed my laptop, Matt, was very knowledgeable and informative. The store pups are also really sweet. Ill definitely be back if I have future problems.
My Macbook stopped working a few days ago and I tried to call Apple, but it was so frustrating. I saw Digitiqe was Apple certified so I gave them a call. The recording informed me to send an email. At first I was thinking oh great no one will get back to me. I sent an email with a laundry list of questions and they replied within five minutes. I couldnt believe it. I made an appointment and now my Mac is better than new. Thank you guys!!!! You were so friendly and went above and beyond.
Came in due to some issues with my iPhone. Everyone is super friendly, helpful, and knowledgeable. Also an amazing dog!
The easiest, most stress-free solution to a stressful situation. The staff here were all so kind and friendly. Dropped in without an appointment and was greeted immediately. Matt took his time to explain all my options to me when I was confronted with a dead Macbook that I needed to retrieve years of data from. Turnaround time was just a few days and I received email updates all along the way. If I ever need help with a computer in the future this will be my first stop. Thank you so much for being awesome and saving my files, Digitiqe!!
Superior service! I should preface this with Im not very tech savvy (duh, we spend our days training), so when something does happen to my computer, its super stressful. Between needing it for business, computer lingo I dont understand and the thought of going to a Apple store, its nightmare... that was until I found Digitiqe! These guys are wonderful, the store is hip and sleek with great lighting. (Cant stand Apple store lighting.) Landon, very quickly put me at ease with his professionalism and great explanations of what was probably wrong and what he would do. Unlike the Genius Bar, there was no waiting, chaos or blue shirts with egos. Landon put me at ease right away, never made me feel stupid for not knowing computer chemistry and had my Macbook up and running in a hours. I highly recommend Digitiqe. Thank you for a painless experience!
Theres no better place to go for your AV or computer repair needs. This team is top notch. I had an issue with a monitor and they were able to help me diagnose right away. Landon even helped me search online to figure out what to buy as an adaptor. Dont waste your time at the Apple store when you can support a local business that is prompt, courteous, and more knowledgeable than your average Apple employee. Well-designed, thoughtfully curated, and features the cutest shop dog this side of the rockies.
Awesome place! Staff is super friendly, tons of cool equipment, and the tech experts are awesome. Highly recommend this place.
Great service and very transparent with prices and computer diagnosis Employees and dog in the shop were very pleasant as well.
Like another reviewer said, this is by far the best experience Ive ever had with a computer repair shop. When you need IT help, it isnt just about the equipment, its also dealing with the inevitable interpersonal crisis that follows. After I spilled coffee all over my 3 week old MacBook, Landon helped talk me off the edge and was able to repair it to boot. The store was clean, calm and even had a nice dog to pet while I was trying to avoid having a panic attack. I highly recommend this store.
This place rocks... the people are so nice, helped me with my issue, gave me a loaner phone, got it all done easy peasy. Phone stuff is so stressful and I hate the Apple store so its nice to have a great place, right down the street, to help you out!!!
Contracted these guys to do some custom wiring in my house to add phone/cable/internet to a new home office. They were GREAT and did the work fast. Even when old, confusing wiring was involved, the managed to finish the job! I was impressed with their professionalism and their lead tech Mark.
You should go here for your Apple problems or questions! Landon was super helpful when dealing with my water-damaged laptop and super knowledgeable about the old and new Macbooks!My experience with Digitiqe was the best Ive had with a computer repair shop. They addressed all of my concerns in a timely and friendly manner. Go here if you want skilled technicians who perform quality work while you listen to nice tunes and pet a dog!
They nailed it. Fixed my computer for a reasonable price within a day or two. Thank you.
The staff is so knowledgable about Apple products and took the time to thoroughly explain my options to me honestly - not just trying to upcharge me. Fixed my laptop very quickly and it is as good as new! Will definitely return here with any future business. Thank you!
Its real simple. This place is awesome!!! Apple certified techs that fix your apple device problems with class. They take walk-ins or appointments and are very knowledgeable.
They saved the day. Great place and looks like an Apple store, just minus the crowd of peeps. Excellent customer service.
Absolutely fantastic experience. I have been in several times for help when my macbook crashed and they went above and beyond in every interaction. HIGHLY recommend and I will never go anywhere else!
Landon at Digitiqe is absolutely amazing!! He took the extra time and care to repair my MacBook Pro and was able to get it covered by Apple! A repair that would have cost me $800 cost me $0!!!! I highly recommend Digitiqe for all your Apple needs. They also have really cool merchandise like speakers, headphones, and cases. Super great place and Landon rocks!
Beautiful space, super knowledgable and friendly staff, and high quality, trendy products at decent prices. I was pleasantly surprised by the whole experience.
Great place for Apple servicing and electronics. Awesome staff and great service!!! Apple Certified, super knowledgeable staff, Landon was extremely helpful, I wont be taking my Macbook pro anywhere else if service is needed.
Landon from Digitiqe is seriously amazing! He provided wonderful customer service and absolutely went above and beyond with the repair on my MacBook Pro. I will definitely be going back to him for any future fixes. Thank you so much, Landon!
They were awesome! I felt like I could trust them for a fair price. They were able to transfer data from broken laptop to external hard drive. At the same time, even though I was already quoted at apple store how much my computer would cost to fix, they did a courtesy and appraised the damage again. I was quoted at another place for data removal $500 or MORE, they did it for MUCH LESS! Will definitely go back to them for any of my computer needs!
Good folks and good communicators, regardless of your level of tech literacy.
Great staff & efficient service. Cheapest price I found in town for a MacBook battery. Landon did the battery installation & had additional tips to improve my laptop. Definitely recommend!
I’ve used their service for both work and personal repairs. They’ve always worked quickly and the customer service is unbeatable!
Great service! My trackpad went out on my MacBook Pro and I was able to get into Digitque quicker than I could get an appointment at the Apple Store. It was super easy, quick and I felt like I was asking a friend for advice on what was worth fixing verses someone trying to up-sell me to the newer model.
Wonderful Store. Willing to help, and listens to the customers needs. We would go again.
Digitiqe is the Delta Force of computer repair - true professionals that know how to get the job done!!-- Customer service was exceptional throughout the entire process. They immediately identified my computer’s issue and provided multiple options and solutions-- Communication throughout the process was outstanding! I like how they employ email to communicate - SIMPLE. They kept me regularly updated, replied in a timely manner, and notified me when the job was finished….. and not fifteen minutes before closingI was hesitant at bringing my computer here first and not directly to the Apple store, because it’s a “small business” and I was expecting to maybe get the run around, excessive charges, or conned into buying a plasma gun, but they stayed on target and ended up saving me $1000! The overall customer service and quality of care I received was non-paralleled to anything I would have received anywhere else...I echo much of the same sentiment other past customers have by saying Digitiqe goes “above and beyond.” I wish these guys all the best in their endeavors! HIGHLY RECOMMENDED
They helped me with my computer with no hassle or anything. Really nice experience
Really nice staff! Cool store. And great at the computer repairs I needed!