Zen Windows is a stellar window and door replacement company. The entire process was stress free and very well organized. Luke answered every email within hours. He explained the pricing, ordering and installation process thoroughly. There were no unpleasant surprises. The installation team was stellar as well. They were respectful of my home and were very careful to keep everything clean and undamaged as they removed the old windows and installed the new ones. The experience was awesome from beginning to end and I will certainly call them when I need further window replacement help! Kudos to all involved!
It was really nice experience with Zen Windows. From beginning to quote and installation were very straight forward and easy. Windows and doors delivered on time and installation crew were professional, and clean after they done. My new window and patio door looks very great and great quality. I would recommend Zen windows for Friends and family.
Zen Windows provided a high quality, stress free experience. Unlike other companies, I never felt pressured. No gimmicks, just a quality product without the sales tactics. Recommend.
Zen was amazing from start to finish with no haggle or hassle pricing. What we were quoted was exactly what we paid and not a penny over. The install process was a breeze, lasting only 3 hours from the workers pulling up to them leaving the parking lot. I highly, highly recommend Zen over any other window company. They will come in lower than you expect!
Zen replaced 12 windows in a single day. I never saw the windows before they were installed, but I know what a vinyl window looks like. They are all basically the same in appearance, and these windows from Zen were just as I expected, good quality for a reasonable price. No complaints from me, professional install with minimum up-front time commitment from the salesmen.
Overall I am very happy with Zen Windows. Jessica was very pleasant to work with over the phone and via email. She was prompt with the quotes and the quotes were accurate. In the process of getting several quotes, Zen came in right in toward the low/middle end for an affordable vinyl windows.The window quality seems on par with others I saw. Champion wanted about double for the same job and the windows seems about the same. I cant speak to the glass technology etc, just speaking to the functionality, and insulation.The lead time was right what Jessica quoted me, and they were able to install early due to a cancellation. The crew was extremely efficient on the installation. That being said, I felt that without input from me, some of the attention to detail might not have been up to my liking. After the interior painting and the finish caulking I did, I am pleased with the finished look of the windows. Im not sure if youre able to include this type of work in the quotes, but I knew it wasnt included in mine. The exteriors were completely finished - no painting needed.I get the impression this is a younger company, and I am very pleased with the quality of the product and mostly pleased with the installation. Their windows are Zen branded soft-lite windows. Uniforms for the crew would be a nice touch as they were the only folks we interacted with in person.UPDATE:2/27/2019After posting my review, Jessica followed up with me as she was concerned I was not satisfied. She was very kind and made sure I was happy with everything. 4.5 stars if I could
An absolute GREAT experience buying windows - way better than going to a window place like weve done in the past. Jessica S. is definitely on top of things. She is knowledgeable and was very responsive to us. We had quotes in a day or so and she always answered my email questions the same day. Jesse and his crew of installers were great and very friendly. They paid great attention to detail and I felt they went above and beyond. I felt they were very careful in handling the windows around the walls and furniture and they cleaned everything up nicely. They were a very capable and nice crew of guys. I shopped around a lot for windows and got multiple quotes. Were happy with what we chose and would definitely choose Zen again.
You get what you pay for. Great quality and great service. I had much cheaper quotes from other services but after researching the products they use, it was easy to see that paying a bit more was worth it. They also use high quality products such as construction foam and caulk. I was glad to see them using OSI Quad Max which is what ive researched to be some of the best caulk in the game. The great thing about this company is the people who install your product will be the same every time. These guys are efficient and very friendly. I watched them do the entire install and as a software engineer, I approve of their attention to detail. This company also has an amazing warranty and they dont make you go through the manufacturer.
We went with Zen Windows 2 years ago to replace the original wooden windows in our 1950s home. Not only was the process super simple from quote to instalation, 2 years later and they still stand by their work and warranty. We discovered an issue with the window in our bathroom and the team was very quick to respond and remedy. I was very glad to know that even though time had passed, they still stood by the quality of their work and wanted to ensure I was 100% satisfied! Great value, professional team and I would recommend them!
Very friendly, helpful, professional company and staff. You can just tell they care about their customers.
The windows are great quality and the process was very streamlined.
Absolutely amazing place. I received estimates from a couple of the other big companies, they sent out their sales people and did the pitch, let me call my manager, say yes, get more off, etc, etc, but Zen was totally different. No sales person, no pressure, amazing price and amazing service with great quality windows. With the others, they charged more for single hung windows, I got double hung on all windows for still cheaper than what I was being quoted by the other two and such amazing service. They got the windows installed quite quickly, 10 windows and a sliding glass door in three hours. This was all done a couple of months back, but waited to leave a review to see how after service was, still absolutely amazing. Work with Jessica on issues, they get resolved quickly and easily. I have already recommend Zen to many people and will use for my remaining windows when needed, had some that were replaced previously and are still ok so did not get them replaced....yet. Thanks! Everyone on your team is absolutely great!
We got our windows put in at the end of November 2020 and couldnt be more happy with the results. This company worked with us during the Pandemic to get the windows ordered and while there was a delay with the manufactoring of the windows, Zen was on top of getting them installed as soon as they came in. Their team from sales to installation are amazing to work with! Their price and quality are excellent! We love our new windows...just in time for a cozy winter!
Wow! This is the way to get your windows replaced! Great product, good value, fast and efficient installation, lifetime warranty. What else do you need? Go with Zen!
Got a replacement slide patio door from Zen last year. This year we replaced 3 old windows with 2 double hung, double pane, low-e and a garden window. Extremely smooth process and hassle free. Very happy with the entire process and thats why were a repeat customer. Well be back next year for several more windows replacement.
I had 18 windows and a patio door replaced by Zen Windows recently. I have nothing but good things to say about the experience, starting with the order process and ending with the installation.The highlights:1. No sales person is coming to meet me, take an hour or two of my time, trying to sell me overpriced products. I was asked to roughly measure my windows and email the measurements. I got a quote within a day. If you can measure the width and height of a window, you are qualified.2. Price was much better than the alternate quotes I got. No surprise since there is no sales person involved, getting a cut.3. Clear communication on expected delivery date and scheduling installation.4. No payment until windows are installed. You read that right, no 50% upfront, I paid nothing until after the installation was complete.5. Professional installation completed in one day. They are sub-contractors but they have been working with Zen Windows for years, so you get the consistency and continuity.Windows come with a lifetime transferable warranty. I didnt get a chance to use it of course, and hopefully I never do, so I cannot comment on the experience using the warranty.I highly recommend Zen Windows.
The process was organized very well. The windows are looking great. We can feel the difference having good insulation.
Zen Windows replaced a couple of windows and a sliding glass door in my condo. Fantastic job! More affordable than others. Transferable life time warranty:) Jessica emailed me all the information patiently answering all my questions and concerns and making the changes I asked about. It was so much joy and no stress! to participate in a new glass creation:) I still look at and through my new windows with a kind of awe! Jessie with his team did a terrific job: quick, clean, not much talking - I was impressed! It reminded me of a Swiss clock mechanism. Jessie showed me how everything worked, and when they left my condo stayed clean and tidy with the awesome glass work. I started my window replacement journey traditionally with several hours with the sale guys who didnt want to leave my place unless I buy their windows for so much $$ I couldnt believe they were serious. Then I compared Zen Windows with a couple of other companies including the Milgard Windows. So happy I made this choice with the Zen Windows and highly recommend them!
We used Zen to replace majority of the windows in our house, and the results were amazing. Their approach to cut out the pushy sales guy is great! Being able to do everything online at my own pace, and still have the ability to get all questions answered was great. I wish every home improvement project had a company like Zen!
This week we had 14 windows and a sliding patio door replaced by Zen Windows. From start to finish it was a great experience. We got a bid a year ago, and decided to wait until the following summer. We appreciated that the price quoted was good for a full year. The process was easy; we took measurements, received a Promise with pricing, final measurements were taken, the order was placed and several weeks later installation was scheduled. Installation day was impressive; a team of 6 showed up around 8:30 in the morning. It was amazing to see the team work together. Clean up was done, and they were out by mid-afternoon. We havent seen this type of customer service in a long time!
Windows are a good quality and priced great. I was happy with the install overall, but they did do some damage to the trim around the windows. They offered to repair it, but actually left it worse than the original damage. I have to now fix the trim myself. Overall Im still happy with the results on the windows, just keep an eye on them during install.
The quoting process with Zen was easy, first done online to get a feel for the cost and then two guys came out to get the specific measurements. I quoted several other companies and found that Zen was not the absolute lowest bid but for the windows I bought and the service rendered they were very competitive. Once I agreed to the quote it took about three weeks for the windows to arrive. No down payment was required.The crew showed up a little late but I received a call in advance telling me they were running behind which is always appreciated. The crew clearly knew what they were doing and finished the job in about five hours. They took care to lay down drop clothes where they were working and also wore booties over their shoes when they were inside the house. The foreman of the team was courteous and did a great job answering my questions. Once the windows were installed I double checked everything and found it all to my satisfaction, including everything getting put back where it belonged, I had shutters that they had to take down to install some of the windows. I did have to do a little touch up on some paint around the inside of the windows but it was minimal and not unexpected, taking out aluminum frames like I had is bound to create a little ding here and there. The owner, Brandon, called about an hour after they had finished their work to check on how it went. Overall my experience with Zen was excellent, all involved were professional and it was apparent that the installers knew what they were doing.
We replaced all the windows in two condos we own. Zen was the best price, super responsive, and did a quality job. We couldnt be happier and would recommend them to anyone.
Weve used Zen to replace virtually every window and a 3-panel patio door in our home over a span of three years. All beautiful and functional. First attracted to them for their no hassle, no pressure sales method plus great pricing. Discovered that they also provide great customer service.
Great Experience! I had a wonderful experience from ordering to install. Even with the blizzard they had great communication on install delays. I would definitely recommend using them.
Kyle, Jesse and his team did a fantastic job. Everything was done seamlessly. I am impressed with the quality of the windows as well as the service. Thank you Kyle for making this process easy. Definitely love opening and closing the windows for how smooth they are.
Hard to think of the right words. Best home improvement experience weve ever had.From our first inquiry, through our indecision, and postponement, to finally making up our minds, Jessica was awesome. When it came time to get the work done, they worked around our schedule, showed up when they said they would and completed the work in a day. Our house was cleaner when they left than it was when they got there. Great windows, great work, and better than comparable prices. Theyre definitely doing the last couple window projects we have coming up.Cannot recommend them enough.
A neighbor recommended Zen Windows; I received outstanding service and windows from Zen Windows - Jessica, Jesse, and everyone on their measure/install crew. I got the agreed upon windows in the agreed upon time frame - no hassles, no hagglining, no problems. My windows are beautiful, have updated my home, are absolutely energy efficient and help dramatically in cutting down on noise from the outside. I recommend Zen Windows without hesitation. Thank you.
Zen windows was the right choiceFast! No surprises, really great, courteous install team. the one issue we had was dealt with within 1 week by the owner himself.Great local company, highly recommended
Most Awesome Company out there!!!You won’t be disappointed.
I looked at three different companies to get estimates for work I needed done on my windows. Brandon from Zen was one of the first to respond, and right away he helped me feel at ease. His quote was less than the competition and he ended up doing a great job. He went out of his way to make sure everything was just right and provided timely updates about my job. He is a true professional that cares about his clients and is committed to ensuring they are satisfied. I would definitely recommend Brandon and Zen Windows to anyone looking for a great product and experience!
We did a complete remodel of our home replacing every window and adding five more. I was totally pleased with Zen and Brandon from the initial e-mail to the final payment. Everything went very smooth and Brandon went the extra mile to make sure we were happy. We got estimates from four vendors, including Zen and we feel Zen offered the best bang for the buck.....had a miserable experience with Renewal by Andersen. Zen is not your traditional window company, almost too good to be true.
I replaced all windows at my house (31 of them) with Zen Windows. I got quote from multiple vendors and Zen windows had the best quote and probably the best quality windows. Also I very much like the fact that Zen can give a quote online once we approximate measurements. Installers zen have is awesome. They do their work fast and cleanup well after.
Great experience. Everyone at Zen Windows was very professional and their communication throughout the process was great. Great windows at a good price!
We were researching window replacement companies in Denver. Spoke with several and had them come by for an in home estimate.Different pricing for different material. Etc !Then, I saw Zen Windows on line on Google search. Read the many reviews....all positive !How can one go wrong using Zen ?I called and spoke with Jessica. From that initial call I was sold on Zen.Suggest read the many reviews. Nothing more needs to be said !From start to finish was seamless !The result is wow !Thank you Zen Windows !
I found Zen Windows online and really liked their philosophy of no hard sales, and this proved to be so true! Yet Jessica answered my numerous emails thoroughly and promptly. They even set up an appointment for me to visit a house where they were doing an installation where I met Jesse. He provided additional details on the installation. Plus they brought samples to my home - twice, explaining their differences. The crew arrived on time and set up all materials so that they made little mess, and did a thorough job of cleaning up inside and out, any pieces of glass or plaster that escaped their plastic covers. Im extremely pleased with my windows, their price, and the work Zen did and highly recommend them.
Zen replaced several of our windows, including a very complicated Palladian window. They did excellent work! Their online process is extremely helpful! I highly recommend Zen.
Zen came in and replaced all the windows on my main floor. They were on time, kind, and courteous. The windows look fantastic and we are very happy with quality. The sliders open both directions and the screen is easily switched between either pane. This allows for much easier cleaning and customized access. We loved the windows so much we called them back to replace a Jeld Wen that was previously updated because we loved Zen Windows so much more!
After reading lots of reviews, we decided to give Zen a go and they lived up to the expectations.1) Quote done by email and honored upon completion (several months between).2) Easy to schedule all onsite work3) Great follow-up on both issues that were not satisfactory upon initial installation and went the extra mile on unexpected issue due to our previous door design.4) Not a dime paid until we were happy.5) Left our home clean.6) Got all this at a great priceAll in all - would go to them for any window or door needs.
Zen windows was awesome. Good price -- great service. Almost tried to go cheap with windows from Home Depot and then finding some handyman to install. Im glad I didnt, because these were great windows and installers were total pros.
Brandon of Zen Windows is honest and forthright. The price was right, the lowest among competition, his estimates were well below what I thought. He quickly returned my calls. He is pleasant to work with and very knowledgeable. He provided me with several alternative ways of replacing my window.
Great customer service. Easy to work with and they did a great job on the install. I researched several companies before selecting Zen Windows and they were by far the most friendly and responsive.
Wonderful experience from initial conversations through project completion. My entire experience with Zen Windows, restored my faith in people again :) Brandon was professional, trustworthy and did a fantastic job. The work was completed before my deadlines and UNDER budget! I recommend Brandon and Zen Window of Denver without hesitation!! Thanks Brandon.
I researched several different window companies as I needed windows for my entire house. The pricing at Zen was better than other companies, not by a huge amount, but their customer service was above and beyond. Jessica called me while she was on vacation to answer questions about my order. Jessie worked around my schedule to come and measure. On the day of installation they were here 15 mins early. Anyone who has done construction recently knows thats amazing. The team was very careful to put stuff down to protect my house. They had such a system for installing over 18 windows in record time. I would highly recommend Zen Windows to anyone looking to purchase windows!
I had my windows done by Zen and my new windows are not only energy efficient but also noise reducing. My windows cost almost $1,000 less then the identical windows my neighbors had put in by one of the big window companies. Jesse and his crew are not only fast, thorough and efficient but very pleasant. I would highly recommend Zen Windows.
I had a great experience with Zen Windows. They were extremely quick and professional in getting me a quote for the work and the price was very reasonable. They handled scheduling well and got me in early on a cancellation. The crew was courteous and the windows came out great. Thanks for the hard work!
Brandon and Jesse and the install crew, were great to work with. I would recommend Zen Denver to my friends and family or anyone who is thinking about checking them out. The windows look great and the service was excellent. No hassles and they met all the expectations and timelines that were set for the project. From the ordering to the clean up and final product installed a week later - I have no complaints. Kudos to the Zen Team.
Brandon and team were great to work with from initial contact to final payment. Brandon was very very responsive to all my questions. Zen replaced all the windows in our house and weve had nothing but compliments since they were replaced and we noticed a major difference as soon as they were installed. We have referred them to all our family and friends.
Awesome company! My mom and dad needed new windows and we werent sure where to go and ended up choosing Zen Windows Denver and they were awesome! Great pricing, amazing windows, and quality service!
By far the best experience I have had with a service company since moving to Colorado. We had 2 window seals go bad and started looking for a company that would replace the glass and seals as opposed to replacing the windows completely. I had read some other great reviews on Zen Windows so I gave them a call. Brandon answered immediately and I told him my story. He let me know that they actually do not replace glass anymore, only full window replacements, but that he would be happy to come by and take a look anyway to see exactly what was going on. Brandon was going to be out of town for a week but assured me he would call the following Tuesday when he got back into town. Guess what, he called that Tuesday just like he said he would! I could not believe it! We scheduled an appointment for a day later and Brandon showed up right when he said he would. In fact, he called 40 minutes prior to the appointment and said he was stuck in a bit of traffic and may be about 20 minutes late. Very courteous and professional! When Brandon arrived, he removed his shoes while in my home and went right to work inspecting the windows. He did confirm that I had bad seals and needed new glass. As opposed to just pawning me off to some other company, Brandon said “how about I just help you out on this one and order the replacement glass and install it for you” Again; I could not believe what a stand up businessman this was. I had become so accustomed to getting the runaround from companies, having workman show up late or not show up at all, getting one quote over the phone and something totally different once they arrive, etc. that this was a foreign experience to me! Brandon took all of the glass measurements and said he would email me that evening with a quote. 2 hours later I had an email with an excellent and fair quote. I accepted and the glass was ordered the following day. One week later, the glass was in and Brandon emailed me to schedule an install date. 4 days later, Brandon showed up to my house at the exact scheduled time to do the install. He removed his shoes again while working in my home and the entire job took about 30 minutes. The level of professionalism I received from this company was insurmountable and I will recommend them over and over again! You will be hard pressed to find a better window company! I will use them for all of my future window replacements!
Zen Windows installed a sliding glass door for us a little over a year ago at one of our rentals. They did a wonderful job, coordinated with the tenant, and made the process really easy for us. Im writing this review today because what I didnt realize was how exemplary their service would continue to be. I contacted Brandon last week because the frame of the house had shifted a bit and made it so the latch on the lock didnt work properly. He assured me that he could fix it promptly by adjusting the door. He again coordinated with our tenant and had it done in no time. Not only that but the adjustment to the door didnt cost a dime due to their lifetime warranty. Brandon and his team provide professional service, timely response, a good quality installed product, and most of all they have kept their promise to us as customers. We will definitely use them again in the future.
Wonderful company - great prices, great windows, on-time, professional staff. Cant recommend them highly enough.
Brandon Mackie from Zen Windows came to my house yesterday for some window replacement. He was on time, very professional and thorough. He exemplifies all the qualities that I would expect from a business owner. I would highly recommend Brandon and Zen Windows.
After multiple missed appointments from another vendor, we decided to give Zen Windows a try. They were able to give us a quote without the annoyance of a sales agent coming into our home and trying to upsell us. In fact, when Brandon--the owner--arrived to re-check the size of the windows before ordering, he actually found a way to SAVE us money from the initial quote. The windows were installed in a single morning and the clean-up was impeccable. I recommend them highly. You will NOT be disappointed with your choice and the quality is without reproach.
If you are looking for a straight forward and great experience, then this is the company to work with. I had the song and dance from another company and I dont know about everyone else, the heat lamp and scarcity tactics rub me the wrong way. After less than 10 minutes on the phone with Jessica from Zen, I had a quote via email that had beat out the others and a feeling of appreciation for how quick and easy it all felt. Zen Windows has streamlined the process but they are also ready and available for things that require a more personal touch. I had an issue with my HOA giving me the back and forth on approval and Jessica and Kyle went beyond the call of duty to help me overcome this hurdle and adhere to the abundance of requests. All in all, I highly recommend this company. Thank you to the entire team for all your help.
Im a member of an HOA for a historic condo building downtown. Our windows were archaic and the building itself is over 100 years old with the original brick.Finding a window company that was willing to work with us and not price gouge us was proving challenging. That is, until we came across Zen Windows.Zen Windows was continuously professional, even among some of the frustrating organization issues that come with replacing windows across multiple owners. Jessica specifically was incredibly patient, smart, and helpful along the way. Up until installation, they were a dream to work with.Post installation improved my view of them even further (if that was even possible). The installation was careful and the end result was astonishing. The amount of noise cancellation coming from the windows alone was shocking and the windows themselves look great and are clearly made from strong, durable materials. They have easily increased the value of my unit, basically overnight.Then you factor in the price that Zen was able to offer us and its a complete homerun. They absolutely SHAMED each and every other window company that gave us a quote and provided an equally as good (if not better) product and likely way better customer service.I highly recommend Zen Windows, obviously. They made a big, building-wide project seem easy and the end result was truly a game changer for our building.
These guys rock. Not only in pricing but following thru! I will definitely recommend. They did out whole building on time and on budget. Amazing!
Zen did an amazing job with the install of our new Windows. I would highly recommend!
From the first email to the final step of installation, this was a positive and pleasant experience. Great company with a solid product. Thank you.
We had some work done by Brandon with Zen windows. The work was done according to what we wanted and on time at a very fair price. One small problem with a piece of old and brittle molding that cracked. Brandon went out of his way to locate a match and get it installed with no questions asked. In addition Brandon was on time with all of his appointments and did a thorough and complete job without any surprises or hidden fees. If you are looking for an honest contractor you can trust, call Brandon.
We had an excellent experience with Zen Windows and would strongly recommend them to anyone interested in purchasing new windows. Everything from the initial contact with Brandon, to the in-house measurements, then the communications about the order and scheduled delivery date, through to the installation and cleanup from Jesse and his crew were outstanding! Great company to deal with!Mike & Christine Kloack
Ive been doing a lot of home renovations, Zen Windows has by far been the easiest to work with, and the most professional. Will use again.
Brandon, the owner and his staff were first-rate. The windows are a great product and his installers were like a well-oiled machine. When they left, my townhome was prefectly clean. Brandon himself came out 2 weeks later to look at a window I had taken out and did not get back in exactly right. He was very gracious and showed me how to take the windows out for cleaning and put them back in. I cant say enough about him and his product and would say I wouldnt buy windows anywhere else. Bill N.
The team of installers did a great job, no mess left behind whatsoever. We are happy with our windows.
They installed windows for us in 2014 and in 2018. Great experience both times.
Zen Windows installed my windows professionally and they were such a great price. I would definately recommend using this company when you need to replace your windows.
I highly recommend this locally run company for any of your glass door and window needs. Brandon and his team were friendly, very responsive and got the work done in about an hour. Bear in mind that they have to order your door/windows, which can take a bit of time. I didnt mind though, because Brandon was so kind and never once tried to up sell me like the bigger companies always seem to do. Thanks to them, I now have a new beautiful, double paned sliding door that really helps block out my noisy neighbor. I also love that they directed me toward financing. Thanks Zen!
Extremely responsive, easy process, great installers.
While the installers were not able to install as anticipated, Zen stood behind their products which are delivering the quality and value we were sold. We will buy from Brandon / Zen again.
EPIC FAIL !!!!! Super EXPENSIVE more than TRIPLE everyone else !!!!