Beautiful showroom, beautiful product and they went the extra mile to show me every single slab so I could choose my favorite.
Outstanding service from everyone. Ru and her front desk partner were superb. Professional, funny, helpful, and super knowledgeable. We had a project that was not too large and gave descriptions of what we wanted and Ru finally gave us a suggestion that was beyond what we thought we could have done. We have been to several places with terrible customer service, even some that barely acknowledged us, so we were becoming discouraged. The service we received here and the willingness of the men in the warehouse to pull out what we wanted to see and be so patient, funny, and kind made me think this is where everyone should get their granite! Everyone here seems to love what theyre doing and really enjoy working with the customers they serve. We are so fortunate to have found this place.. Appreciated everyone!
Received a warm welcome and an education about Quartz countertops that were looking into.Super nice and informative folks. They dont sell directly to the public, but your contractor will buy through them directly. Beautiful product.Thanks for the info and tour!
Went in with my mother-in-law to pick out counter tops this is one of the nicest stone yards Ive been to huge selection and friendly staff.
We have been to several stone suppliers and this offered THE ABSOLUTE BEST customer service on the market. Ru was friendly, knowledgeable and helped us pick the absolute perfect stone for our project. Every single person we encountered was friendly and helpful. And the selection- do not get me started. WOW. Will ship here forever.
Francini is the first place I look for quartz for every new design job. They have a wide selection and pricing I havent been able to find anywhere else. I work with Erynn, who is absolutely amazing. I have to work quickly, and she will get me the information I need, quotes sent out, or just be available to meet me in the warehouse on short notice. I cant recommend Francini enough!
Great service! Took all the time necessary to pick the perfect slab. Answered all our questions. Just a joy to work with. Such a great experience when good service is hard to find. Thank you.
Eryn, Whitney, Heather, and the rest of the team at Francini are top notch! As a fabricator, I feel extremely confident that my clients will not only have a wonderful experience visiting their showroom, they will find high caliber products at competitive prices. When considering where to look for material, I would highly recommend you put Francini at the top of your list!
I worked with Erynn and she is very knowledgeable and friendly! She listened to our needs and steered us in the proper direction. Their collection of slabs are beautiful and I would recommend anyone to visit their showroom, you will not be disappointed.
One of my favorite places to purchase stone from! Whitney and Erynn are the best! Extremely knowledgeable and very accommodating! The stones they have are gorgeous. You won’t be disappointed!
I have bought many quartz slabs from Francini. Top notch service and tons of selection. They are newer to town I believe, but theyve been a great find for me on my new build homes and fix and flips. Tons of selection of slabs.
Excellent customer service! Vicky was knowledgeable and very helpful. The showroom is beautiful and the warehouse is very clean and it was easy to see the wide selection of materials available.
We were impressed by Fracini’s customer service! Everyone was welcoming the second we walked in the door. Vicky was a pleasure to work with, and she helped us sort out the details to get our favorite slab! The selection of slabs is great at Francini. We highly recommend going to them for countertops!
STONE FACTORY LLCThis is the best Stone Supplier in Colorado... i have been using them since they opened and they take care of all my customers SUPER PROFESSIONAL...my customers are pretty happy with them and i im ! ...prices better than fair and The most beautiful Slab selection... Love this guys!
My husband and I had a fantastic experience with Francini!! I’ll start off by saying a company is only as good as the people that work for it- and Whitney goes above and beyond what anyone could ask! Before we ever got down to the particulars Whitney was very engaging. Anthony as well. The front end people are the face and voice of a company. Nobody wants to be made to feel like they’re no more than a house payment to a business. Whitney worked to be sure we found exactly what we wanted, without pressure, and allowing us all the time we needed to be sure we were happy.As for the product Francini offers- we went all over the Denver metroplex area for weeks and NO WHERE did we see the quality and beauty of what Francini offers. If you are looking for statement making pieces with exceptional customer service Francini is the place to go!!
When my mother was in the market for new countertops we contacted my friend Erynn Dolstaller who I knew works with these materials. We made an appointment with Erynn to view their beautiful slabs. Erynn walked us through the showroom and educated my mother about the products. She found something she loved but we wanted to see what was out there and we looked other places but just kept coming back to the beautiful piece of quartzite my mom fell in love with . Francini was able to work it into moms budget. It was installed this week and it breathtaking!Everyone we worked with at Francini was so professional! As a design professional myself clients are always wanting a referral for countertops and after working with Francini with my mom I would positively come back to them for my next project! Thank you everyone at Francini for a wonderful experience!
My experience at Francini was phenomenal. I purchased stone for my kitchen and 2 bathrooms here. I was searching other suppliers and not one of them could satisfy my needs with a quality product and exceptional customer service like here. It took me well over 2 months to make my final decision. When I visited the showroom Erynn who is the lead manager along with her staff always was tentative and welcoming. The ladies at the front desk Whitney and Heather and the men in the back Victor, Carl, Bob and Anthony were there to walk with me and do pulls of stones I was interested in. I am so happy I shopped here. I am very pleased with my selections. They are beautiful!!! Had guest in for the Christmas holiday and all of them were impressed with the look of them. l am looking forward to working with you in the near future on other projects. Thank you Erynn and your superb team. May the year 2021 bring even more success and increase!!!
They have beautiful slabs and in every level. Heather was a joy to work with. Very patient and helpful. They were all pleasant to work with and not pushy at all. My husband was very comfortable being there and that is not an easy thing for him. Highly recommend them for quality of product and being friendly and knowledgeable. They made the experience fun and exciting.
Anthony & Victor were amazing!!! I ran into an issue with a separate company and I needed a quick fix and needed my countertops right away. I went in and Anthony introduced himself and gave great advice and recommendations for my home remodel he let me look around and while looking Victor asked me if I needed any additional help. I told him what I was looking for and he went to grab one of the trucks and pulled a slab for me that I couldnt take my eyes off of!! He showed me a few other options but I knew Calcatta Venato was it. I had my countertops installed and my kitchen looks amazing!! Thank you both for taking the time to assist! What my contractor couldnt do in 8 months 😩 you all did in a few days and to me that makes for great service!! I highly recommend and Im going back for my bathroom remodel as well!
I can count on one hand the amount of times in my life both as a consumer, and as a business owner, that Ive felt completely taken care of on all levels. from the quality of the product, to the beautiful store they have built, the patience, knowledge, and insight from everyone at team francini. Thank you guys for everything, youve gained a lifelong customer.
Heather was very knowledgeable, service oriented, on top of the inventory, nor afraid to give an opinion, and patient. Don’t be afraid to ask for help!!!’
The service at Francini was exceptional. They knew how to accommodate exactly what I needed and what I was looking for. Their customer service was as good as it gets and their local management was on point. Then there’s their product. I was blown away by the choices and the quality. I can’t wait to redo my kitchen again!
Great customer service! Heather is amazing and very patient!
Erynn Dostaler from the Francini Team is one of the best people to work with out there! Her and her team always go above and beyond to help us find exactly what we are looking for and are very responsive to emails and calls. Very professional team and would highly recommend to anyone!
Very polite crew and clean showroom.
This place is the real deal, look no further if you are seeking quality, selection variety, and an experienced staff.After exhausting ourselves and becoming overwhelmed with trying to find the perfect solution for our bathroom countertops, we just about called it quits. It was pure luck, and definitely now seems meant to be, when my boyfriend took a wrong turn and drove by Francini. We decided why not, cant be any worse than what we had been experiencing. Wow, is all I can say, we were sooo wrong!Its not easy picking out stone you will be happy with and within your budget, especially for the first time. Erynn, our customer sales liaison, was there every step of the way! She went well above and beyond and anticipated our needs. There is no way we would have been able to make a choice without all of her knowledge and patience (we asked a lot of questions, dare I say we were a bit high maintenance?!).From start to finish the experience was a true delight. From the phone representative booking our appointment, the stunning showroom, the incredible selection and variety of stones, to the way they made us feel like a priority in working to accommodate our budget and style.We definitely felt a huge sense of stress lifted and were excited again to make our house a home with Erynn and Francinis help!
Love this place... give it a try, you won’t be disappointed!
I really enjoyed the customer service when looking for the granite for my home renovation. Heather was great to work with.
Super helpful, great selection!
Fantastic customer service!