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Walmart Vision & Glasses
7800 Smith Rd, Denver, CO 80207, United States
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Walmart Vision & Glasses

Comments
St
Review №1

Than you for your the great and friendly service, Carmen went out of her way to make sure that my experience in the vision center was a great one ..

Re
Review №2

Worse experience ever. The lady was soo moody and refusedTo help me get my contacts worst customer service I’ve ever received at any Walmart vision center

Je
Review №3

Really accommodating and their glasses are super affordable! I paid $38 for a pair of new glasses! Staff was courteous and made sure that everything was clean and wiped down.

An
Review №4

Dr. Ryan works out of Walmart Vision Center in Denver. He was so helpful, friendly, thorough and even stayed after he had closed up shop to re-check if my eyes had healed when I stopped by the store without an appointment. He was great with my daughter too.

Ch
Review №5

Top notch optometry. Ive been all over and the service I received will definitely have me coming back. The doctor was very thorough in all the test. I left with contact lenses that suited my dry eyes and a prescription that was spot on.

De
Review №6

Dr.Ryan gave me a thorough exam and was a pleasure to be with. Getting the appointment was easy and tight away. The price was reasonable and included some contacts with my new prescription to tide me over until my order arrives. Ill be back next year.

Ma
Review №7

Great service! Huge thank you for an amazing and quick repair of my glasses that I broke in half. Thank you Marisol!!

Ra
Review №8

I have been coming to this vision center since 2009 and never once had a bad experience. I have had to use other eye care places in the past because of our insurance, but after terrible experiences with them I decided that I would just come back here & pay out of pocket for great service. Dr. Ryan is wonderful to work with.

Al
Review №9

I needed an appointment for same day contact exam and lucked out. I was able to arrive and be helped right away. The Optometrist Thomas Ryan was very efficient, professional, and informative. I was there for a little under 30 minutes in all. He administered all of the proper examinations and was able to detect scaring on my corneas from past EKC infection(s). Other optometrist I have been to in the last couple of years have failed to explain the damage and expectations of the scarring/infections. He even looked up pictures online to show me what he saw today in my corneas. I was told to wear contact lenses part time ( no overuse). The appointment was last minute and the service was great. Thank you.

Pe
Review №10

I dont even shop at Walmart and I come to the vision center. You get what you expect from a Walmart. ..but I am satisfied with the vision department enough to keep coming back.

Ja
Review №11

Horrible service! I never get a call back and have been waiting on my TRIALS for two weeks. Dont waste you time. I have never encounter such awful customer service.

Pr
Review №12

I had a scheduled appointment for 9:00 AM, and when I arrived the lights were off, as if the store hadnt yet been opened. I navigated my way to the Doctors office, and found the optometrist was in fact there, and had been working with another patient. Dr. Thomas Ryan took no responsibility or acceptance to the fact that their scheduling was wrong; in fact, he unapologetically blamed his associates. Furthermore, I waited to be attended after he had finished with his first client. I completed my paperwork, and we then briefly discussed my vision insurance where there was a small discrepancy in the co-pay, from what was told of me when i scheduled the appointment previously. As I reviewed the documents, Dr. Ryan repeatedly stated, Im not going to argue with you. There is a SAMs Club, or LensCrafters that you can go to instead. He attempted to shun me away when I had simply asked one question. I then nicely asked him if I can pay what he was asking, and please get started (I was desperate for new contacts as I was out)? He then said, Oh you still want to do it? Shortly after we got started. Throughout the remainder of the visit he was a lot kinder, but his initial un-professionalism and rudeness spoke louder than any attempt that he could possibly try to mediate the situation. I will definitely not be back here. Not once have I ever bluntantly been told, your business is not wanted here. Its unsettling that a person of power can act in such an arrogant, and aggravate way.

De
Review №13

*Update:I did recieve a refund from Dr.Sandoval

Le
Review №14

This team is the worst at customer service. I should have expected nothing different considering this is a Walmart.

Da
Review №15

When I hear people complaining about customer service, the first thing I think is that they are extremely difficult.

Information
3 Photos
15 Comments
Rating
  • Address:7800 Smith Rd, Denver, CO 80207, United States
  • Site:https://walmart.com/store/3533-denver-co
  • Phone:+1 720-941-6012
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:6AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
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