user
ReplaceALens
7800 E Iliff Ave I, Denver, CO 80231, United States
Appearance
ReplaceALens
Comments
T
Review β„–1

No appointment needed first come first serve limiting number of customers(4)at a time. Miguel was absolutely great. Very engaging suggested frames that would look good with my prescription. Showroom space was very clean hand sanitizing stations available face masks required. A good selection of frames and also discount frames. Price is reasonable also depending on extra add-ons with your lens prescription. Will continue to use service and recommend.πŸ€“

Ro
Review β„–2

ReplaceALens is a fantastic find. Luckily for me, my neighbor is a long-time customer and introduced me to them. Ive been very satisfied ever since.This company has exceptionally well-trained, pleasant, and helpful staff and is eager to give every customer a great experience. They are truly a one-stop shop with on-site eye exams and their own in-house laboratory.They specialize in making new lenses for existing frames, as their name says. They also have a huge selection of new frames in stock. They can offer exceptionally good pricing since all work is done in-house and they have avoided expensive, retail locations.They may be a bit out of the way, but the trip is definitely worth it.

An
Review β„–3

Sent in an old pair of glasses that were still in great shape along with a new prescription. Two weeks later I have an amazing new pair of glasses. Dont be intimidated for having to measure your pupillary distance. There are phone apps that give you a very accurate measurement. Just make sure to measure more than once to make sure you got the correct measurement. Everything else was a breeze.

La
Review β„–4

Absolutely incredible! I just paid my local optical shop $450 to have my everyday lenses replaced. I decided that the cost was too high for new sunglasses so I sent those frames to ReplaceALens for basic, clear progressives as a backup pair. $55 in less than two weeks and the lenses are perfect! I will be using ReplaceALens in the future!

Er
Review β„–5

Originally, they did a beautiful job putting replacement lenses in my frames. That replacement required very precise drilling which they did perfectly.Then, 9 months later, I realized my seldom worn glasses had developed a surface defect, a general lack of clarity. This lens manufacturer defect was no fault of their own. Replacealens emailed me a prepaid mailing label to return the glasses. Without hesitation they are replacing the defective lenses under warranty. This place is great. I cannot recommend them enough. 6 stars! Thank you!

L.
Review β„–6

Such a fantastic business! Staff is excellent, especially Alex, he went above and beyond, and is a true gem to deal with. Will be back, thank you!

Su
Review β„–7

I had a very good online experience with this company. Im so happy I get to wear these frames again. Customer service was top notch. They contacted me right away to make sure everything was right. I opted to ship myself to get free return shipping. They were so fast and efficient. The lenses are perfect. Accurate prescription. Will definitely recommend. Thank you.

Sh
Review β„–8

Use this company! I havent received such great customer like this in a long time! This place is the best. The turn around time was phenomenal! They kept me informed of the progress of my glasses and even called me to discuss the lenses. I sent them 2 pair of frames that did not have lens. These frames were discontinued years ago. (Ray Ban) They had to make these lenses from scratch with only a photo on line to go by. They are held on by a tiny screw in the corner. They do not have a lower rim. I could not tell the difference between the original and the remakes! Unbelievable perfection!! Kudos to everyone that works here!

Im
Review β„–9

I have such respect for this company and the people who work there. The service I receive is top notch. They are so fast and professional at the same time. I recommend them very highly. You’ll be happy. 😊😊

Em
Review β„–10

Yes, I recommend this business! Its so easy to fill a prescription or update your lenses at affordable prices. Miguel goes above and beyond to help you feel comfortable and confident in your frames. Great selection and wonderful service!Go to Replace A Lense!

Ja
Review β„–11

I have used Lensabl many times but this time I tried ReplaceALens because I was going for a very specific look - I had a pair of frames that I wanted blue lenses in, but other lens replacement companies could not do the shade of blue I wanted. ReplaceALens sent me their colors and even told me to send a picture and they could replicate the color. I did that and when my glasses arrived today, I was THRILLED with how they turned out!When I was inquiring about the color, they were very responsive to emails and made me feel like a valued customer. As stated by others, do not be put off by their website. This is the kind of business you want to patronize. I will be back to do more business with them.Update 6/15/2021: Yesterday I received two more pair I sent for lens replacement, and once again thrilled. One pair was a pair of sunglasses with a grayish-blue lens color and they replicated the color perfectly. This is definitely my lens replacement company!

Ke
Review β„–12

ReplaceALens has been nothing but an amazing experience! Ive had 4 sets of glasses done so far. Each and every pair has been perfect! Economical, efficient, and quality work. The reviews are true! Thank you again ReplaceALens!Ken

Pa
Review β„–13

I used their online service for replacement non-prescription gradient lenses for my wifes vintage Prada sunglasses. The replacements were a perfect match, with exactly the same coloring and gradiant. We couldnt be more pleased with the result. Thank you, ReplaceALens!

Ti
Review β„–14

A few months ago I ordered a pair of rare sold out glasses on ebay that Id been searching high and low for. I was debating on going to a big box chain to get new prescription lenses put in, but the prices made me hesitant to do so. I was also concerned that there would be a chance the frames would be damaged in the process. After doing some research online I came across Replacealens and Im glad I did! After checking out the shining reviews and very reasonable prices, I decided to take a chance on them. It was a smooth, painless process and I received my glasses in a couple of weeks. I would definitely recommend them to anyone!

Mr
Review β„–15

4.9 πŸ’«sThis place is easily assesible.The staff have worked there for years, low turn over rate.Ive been a client for several years.The staff are very knowledgeable and patiently answer all questions.Their top goal is that you are comfortable from the moment you enter until making any last minute adjustments of your frames upon pick up.They ship nationally and they are their charges for lenses and frames are record lows.You wont be disappointed.--John

JD
Review β„–16

I found Replace A Lens while searching the WEB, and I liked their site. I sent in my frame with the current lens, including the prescription from my Doctor. My frame and new lenses were returned within 2 weeks, and I immediately tried them on. The lenses were crystal clear and the trifocal measurements were spot on.In the past I would go to local eye stores with my prescription, try on frames and they would send them off to a Lab. Almost without exceptions my glasses were returned to me and they would be okay. I would mention this and I was told the lenses were within tolerances. Within tolerances??? Now I know why a local store would say within tolerances...because the lenses were not exactly what the prescription called for.I will place another order with Replace A Lens, and I will tell my friends about the excellent service I was given. Remember Replace A Lens delivers the lenses to you exactly as written by the Eye Doctor. Thank you Replace A Lens

Ja
Review β„–17

3rd time doing business w/ ReplaceALens.I highly recommend ReplaceALens Denver.Clear, progressive lenses, & polarized, progressive wrap around sunglass lenses. 6 pairs in total. All with excellent results & very competitive prices.

Re
Review β„–18

This place is amazing. Hands down the best place to order replacement lenses. They are extremely high quality, much better than your generic mall store. I bought some frames on ebay for cheap and they lensed them up without charging any additional fees. I also emailed them to see if they would offer a bulk discount for 8 pairs. They gave me a great deal! Frames and all, I probably have 8 nice designed frames for the price of 2!The only small negative is that it can take more than two weeks to get them processed, but the wait is worth it! Awesome job!

Ri
Review β„–19

This is my third time using ReplaceALens, for a total of six pairs of glasses, four have been sunglasses. Each frame has been very unique, and several were frames other optometrists would not work on. The value of my frames were $50 to $800. Each lens replacement were perfect. I have been recommending ReplaceALens to all of my friends, including the optometry tech at Costco!

Sw
Review β„–20

I never write reviews but I highly recommend this place. Alex was great but every employee displayed excellent customers service, they were all very accommodating. The service provided to my eyeglasses was Top Notch. Excellent quality.

Br
Review β„–21

I have sent many replacement lens orders to ReplaceALens, and am never disappointed. I live in a different state and my orders are always quickly processed and shipped back to me. Also the customer service of R.A.L is extremely professional. Great value and deals too.

Jo
Review β„–22

He places I tried previously were Visionworks, Costco, and Lenscrafters. Getting my lenses replaced at Visionworks and Lenscrafters were too expensive for my liking and Costco said that they wouldnt do customer brought frames since they fear it might break.Upon finding this place online and reading reviews I was still suspicious that it would be too good to be true. However, compared to other websites that replace lenses, this place had a physical location which increased my trust in this place. If I had got my lenses at one of the typical optical stores, it wouldve cost me around $300 - $400 just for the lenses. At ReplaceALens, they had an ongoing for September which was $75 for a single-vision, polycarbonate lens, with premium anti glare. The total spend was $140 total for the replacements for both of my frames. The process of sending my frames worried me, but as time went on, the customer service reps answered all my questions when I asked about a status update regarding my frames. For me, the process took a total of 18 days upon sending my frames and getting them back in the mail so it didnt take too long. I am truly glad that I found this place while searching the web for a place that would replace the lens of my frames.My glasses turned out great and I hope to continue going back to this business to get my lenses for all my frames in the future. It looks sketchy at first, but this business truly upholds their customer service.

Li
Review β„–23

Because I had intra-ocular lens put in my eyes after the cataracts were removed from both eyes, the old eye glasses had the incorrect power for reading. I live in New York City, but I decided to send 4 pairs of eyeglasses, with nice frames, that needed to be updated with the correct power. I had the premium anti-glare, UV and anti-scratch coatings applied to the lens. Im extremely pleased with the excellent workmanship of ReplaceALens. They did a great job on my eyeglasses.

Am
Review β„–24

Just received my glasses today! They are awesome and less than 1/2 the price of the eye dr. Progressive lenses are perfect....just waiting for some sunlight tomorrow to try the transition. If you have frames and want to put your new prescription in, I’d highly recommend!

Br
Review β„–25

Ordered Trivex lenses and sent my glasses out to ReplaceALens. Took about two weeks and I received them shipped back in the original case I sent them in along with an amazing quality product. Trivex changes the game for me and it’s extremely difficult to find a spot that offers it in-person. However I don’t think anyone can beat their prices as I got single vision prescription with Trivex and premium anti-reflective coating for hundreds less than some boutique would offer. Definitely getting future prescription glasses done by them.

Ch
Review β„–26

I had a good experience at the replace a lens shop about 2 or 3 years ago. Everything was great then. Got the lenses and the frame I liked. My complaint now, is that I am in need of a new pair of glasses. I Require Glass lenses. Plastic lenses scratch Far too easily. And with my hobbies and working on my car, I use petro chemicals like plastic cement, paint thinners, Acetone and such. These can splash back. And contact with plastic lenses destroys the plastic lens at point of contact. This is a permanent spot on the lens, like looking through a frosted light bulb. The woman I talked on the phone said that they no longer did glass lenses. Called them Obsolete! This Is completely UNACCEPTABLE! I would really like to continue to do business with them! But I REQUIRE GLASS Lenses! This is now about three weeks later, Alex, the general manager called me personally a little over a week ago. He said he would contact lens makers to find those that still make glass lenses for glasses. He told me a couple of days later that he has one that can do this. So I will go in, and work with him on my new prescription, I Think this would work out well, and meet my requirements. This is Dec. 30th.for this edit.

Da
Review β„–27

I had two pairs of glasses that required new lenses. Both were high index lenses and one required tinting. The finished product was of outstanding quality. This company was very responsive to emails and has exemplary customer service Thank you.

Da
Review β„–28

Thank you ReplaceALens for the wonderful, professional, and excellent service. I do not live in Denver and used their online ordering system it was very easy, no hassle, and quick. Having a extremely high prescription I have been getting many lenses over the past few years from this place. Every time I am amazed at how awesome the lenses are put in the frames. They do not stick out of the frame at all. I highly recommend this place.

Di
Review β„–29

I found ReplaceALens while searching for a place to obtain lenses for two pair of frames I recently purchases. I knew I wanted to try some newer lens choices, such as drivewear, and HD progressive lenses, rather than polycarbs of yesteryear.I backed off from sending in my frames to an online store, as opposed to bringing them to a local eyeglass store, when the last online place I called notified me that if they break my frames, it is of no cost to them. Yikes!! I bought two expensive frames this time. So I searched online lens stores with guarantee and found ReplaceALens.Every single part of this transaction was perfect. I got a knowledgeable and extremely helpful person on the phone first try calling. She even gave me suggestions to further save more money. I was a little nervous paying for the deal, but it was only five minutes before I received confirmation of my order and my shipping label. I chose a pre printed shipping label from them.I couldnt be happier with my new glasses. Love the choices I selected, which, by the way, are not even available in my local area. My frames were guaranteed against breakage. I have VSP insurance, but for the copay price of one pair of frames with progressive lenses, I got two pairs of frames all lensed up with the latest and greatest choices. Thank you, ReplaceALens, I am thrilled. So glad I went out a limb and chose to try this way.

Ja
Review β„–30

Good prices, Alex knows his stuff.

SA
Review β„–31

Alex was extremely helpful, courteous and prompt in answering my questions regarding a problem I had with an existing pair of glasses. They had been assembled incorrectly by the opticians from whom I ordered them. Unfortunately they did not reopen due to the Covid-19 pandemic, and due to being high risk I did not want to bring them into another shop. I sent the glasses in to ReplaceALens, Alex emailed me to explain what was done incorrectly and provided a repair promptly and quite inexpensively. I am wearing those glasses now as I type this.

Ma
Review β„–32

Sitting here watching TV & thinking about how much I love my old, but new glasses. Thx to Alex & ReplaceAlens I can see again! Look no further than these folks take care of business & NO I GET NOTHING FOR THIS POST! Thx again LENS FAMILY!Marty

Ba
Review β„–33

Didnt have a backup pair of glasses after my dog chewed mine up. Called Jared and he had me in and out in an hour with new frames and lenses. Great customer service. Highly recommend!

Ch
Review β„–34

Why is my previous post about the service here? I expect to be able to see it here in Full! And see the owners response!

Br
Review β„–35

Fantastic Customer Service and excellent quality!

Ch
Review β„–36

Got 3 pairs of frames redone with new lenses for basically what it would have cost me for one pair of HD progressive lenses at the local place with ridiculous high prices 700 for one set of lenses give me a break. And I got Reading Glasses, Progressive HD transition set., Polarized Progressives and a Polarized single vision Sun glass lenses. They are always responsiveto your questions.

El
Review β„–37

Love these people and business. I was able to keep my light frame and just upgrade my lenses.

Bo
Review β„–38

Great service and cooperation in the support you provided in the repair of my lens. Have been a customer for several orders over the last 5 years and will be in the future. Know I have choices; but in the manner you support a customer, be assured I will be for the future. PS: I dont make a habit of writingcomments but your Customer Care deserves my exception

Ke
Review β„–39

I bought freeform (a/k/a digital HD) progressives from ReplaceALens and couldnt be happier! Having just been burned by Zenni (avoid at all costs), I was wary this time out, but ReplaceALens restored my faith with excellent work, quality materials, and first-rate customer service.I had a mint-condition pair of Takumi frames with magnetic clip-ons, but the Rx in them was about 3 years out of date. I sent them off to ReplaceALens, taking a chance on a more expensive lens type, the freeform (more customized). I thought I had everything in order - my old glasses, carefully packaged, copy of my order confirmation email. But the day they received my frames (I know because I was tracking the package), RAL both called and emailed me to let me know I had forgotten to enclose my new prescription! Duh! At their request, I emailed it, and they replied right away confirming everything was set.After about a 2-week wait, my new glasses were shipped, and arrived within a couple of days of the ship date. And theyre perfect! RAL was able to get my pupillary distance and pupil height off my old lenses, for which I was grateful since I didnt even have my pupil height and had only a self-measured pupillary distance.The freeform progressive adds about $80 to their standard progressive price. I also bought the 1.67 high-index lenses, which added a bit more. With standard anti-glare coating, my bill rang up at a very reasonable $238. I bought a high-end pair of lenses for less than what base level would have cost me in most brick & mortar optical stores. Not to mention most other stores would have balked at using lenses I already owned.Ill probably be buying all my lenses from ReplaceALens!

Ha
Review β„–40

DURING COVID: This place is doing great with COVID; you have to ring a doorbell to enter the building (to limit guests), and they even wipe down the chairs, countertops, etc. Lots of hand sanitizer around. The consultation to get my lenses replaced went well. Chris was super nice and patient. He answered all my questions. Haven’t gotten my lenses back yet; I’m sitting in the parking lot and writing a review because I just saw one of the employees help an elderly woman (with a walker) get down the stairs. Great place!!

El
Review β„–41

Broke my only glasses this weekend and they were able to let me know by 9:30 am they could do new lenses and frames. In an hour! Very professional, quick and great value.

Ri
Review β„–42

Loyal satisfied customer! Quick turnaround - 4 Day. Awesome customer service! They kept me updated via phone & email. Followed up on my order by tracking the Postal service. Heading home to New Zealand with my new prescription sun glasses. Thank you very much ReplaceAlens:)

Pa
Review β„–43

Been going to replace a lens for over 6 years and have bought multiple pairs of glasses and have never had an issue. Made an appointment the other day they got me in quick to see the optometrist because I was having problems with my vision after talking with the optometrist and him telling me to go see my primary care I found out that I have diabetes. This is just another list of reasons I have chose not to go anywhere else. Everyone theres very friendly and knowledgeable.

Vi
Review β„–44

I was skeptical ordering lenses online, however, after receiving my glasses back, I’m so glad I found ReplaceALens. The service, product, and prices are all great. The lenses I received are high quality with no distortion in them, which has been an issue for me in the past with my high prescription. My order was processed and sent back sooner than the estimated time with clear and prompt communication throughout. I will definitely be using ReplaceALens again and have already recommended them to others.

Al
Review β„–45

I had lenses replaced in a rimless frame that other opticians refused to work with. ReplaceALens required a little over two weeks to get the job done, but it was worth the wait. They corrected my PD measurement and installed Shamir progressives that are providing the best vision Ive had in years. I will definitely use ReplaceALens again.I just had a second pair of progressives made by ReplaceALens (because of eye surgery). I asked for a milder reading correction than my optometrist wrote down, but a person from ReplaceALens called and talked me into going with the original prescription. Im glad he did. Once again the result was excellent.This is a high quality, conscientious eyeglass manufacturer. I dont think they come any better.

CJ
Review β„–46

I am so thrilled to leave this review. I inherited an awesome pair of vintage eyeglasses that I wanted to turn into non-prescription sunglasses. Lens crafters said it would be over $200, and ReplaceALens did it for $60. The quality is fantastic and the customer service was as well. If you ever see some cool frames that you want to turn into sunglasses, you found your place.

Na
Review β„–47

Phenomenal service and prices, thanks!

Bo
Review β„–48

The best service out there. I was able to replace the lenses in my favorite frames for less than 1/2 of what my optometrist wanted. The glasses arrived in exactly the time quoted and they seem to be a better quality than what I had before. I got the photo gray lenses and I noticed they get darker than my old pair and return to clear quicker. Over all Im impressed and will use this service again!

Sa
Review β„–49

Golden age of customer service still exists! Buy from them over the Internet with no fear!

Ry
Review β„–50

I replaced my lenses On 1/2019. When I first got my glasses back, the frame was slightly bent around the lens due to a minor misfit. I didn’t say anything because I didn’t want to be bothered to send it back. Last month, the frame broke right at the bent area of the frame. This is a $500 IC Berlin frame. I was rather upset. So I posted a negative review really just to vent. I never expected anyone from the company would get back to me because it was so long ago. To my total surprise, Alex the manager emailed me back the next morning on a Saturday offered to take a look at the frame and provide a satisfactory solution for me. Upon receiving the damaged frame, even though there’s no way to conclusively prove who was 100% responsible for the damage, Alex examined the frame and concluded that there’s the possibility a mistake was made over a year ago. He offered to get me the exact frame in brand new condition and a set of new lens free of charge. It would’ve cost me over $750. During the entire communication between Alex and I, I can always sense his deep and genuine desire to do the RIGHT thing for his customer, which is truly a rarity. Everything was done timely and hassle free. I’ve never expected this kind of customer service from any company let alone an online company. They will certainly have me as a customer for as long as I need replace lens. Thank you so much Alex. You deserve 10 stars if possible.

Jo
Review β„–51

I sent a pair of vintage glasses to ReplaceALens, because no one in my area would put in new lenses. I could not be more pleased. The customer service was outstanding, and the turn around for getting them back was sooner that I expected. I would highly recommend these folks. There is always someone there to provide answers to your questions.

Je
Review β„–52

I am continued to be amazed with this store! I am local and live in Denver Metro, and stop in to deal with them in person. Im on my third pair of glasses with them. Canceled my vision coverage because these guys beat it every time. They repaired a prescription Oakley frame that I broke, refitted with the new progressive lenses using name brand top quality lenses, and charged me almost $400 dollars LESS than the Mall stores. Seriously, dont go anywhere else. This is one of the best business experiences I have ever had!

ch
Review β„–53

Let me begin with Customer Service. Easy to say excellent, except theirs is more than lip service. Its the manner one is talked with (note, I did not use talked to), and one is made to feel that they appreciate the business you are both giving each other.My husband have been a customer but it was my first time doing business with them.Two visits and have been amazed with the service.Price : Way cheaper than your regular optical shops. (Have worn contacts and glasses for about 45 yrs., and counting.)Product : Past few yrs., have had to give up wearing contacts and have never found my progressive glasses to be as effective.Well, I now know getting it done right by a knowledgeable person who can truly get the perfect mark/target of your eyes PLUS the right lab, makes a whole lot of difference! My new glasses made me read line 7 of those test boards in optical shops from about 25 feet and that has never happened in all my eyeglasses changes.So, even if it is a longer drive, we definitely will be repeat customers.

La
Review β„–54

I have a highly decorated frame that I love, but the prescription for the lenses was off - they werent quite right. I took a chance on ReplaceALens, and couldnt be happier. The service was quick, easy, inexpensive and accurate. They took excellent care of my sparkly frames, replaced the weird lenses with the proper prescription and returned a perfect product to me. Will use again and recommend to others!

Na
Review β„–55

Alex is a great guy and will take care of you!

Ja
Review β„–56

I gave ReplaceALens a try for my new glass prescription. What a unique experience! No extra charge for bringing in your own frames and Alex said he would custom make my new lens to fit precisely. I picked them up today and sure enough - PERFECTION! Thank you Alex

Lo
Review β„–57

Not sure why all of the 5 Star Ratings. I paid $116 for the basic (good, not better or best) Progressive Lens Replacement. I found the lens to be inferior to my other glasses and they scratched VERY easily. Ive done better for both a progressive lens and frame from the online companies, for less.

Sh
Review β„–58

Excellent! Highly recommend their service. Fast turn-around time and lenses are great. Very reasonable pricing as well. I had a pair of expensive designer frames that I barely wore and wanted to update the prescription in them. Retail optical businesses were so expensive to do that. I wear progressives and I was very worried about purchasing online. They are perfect! Just as if I would have purchased them at the optical shop but a lot less money. I will be back again!

mi
Review β„–59

I had a previous experience at a big box retailer that was far from great. My prescription was incorrect, my frames broke and had to be repaired by a third party, and the coating was defective. Coming to ReplaceALens was such a wonderful experience. They were friendly and helpful. Dr Frenchs exam was thorough and he discussed what was causing my eye problems and what to expect from my new glasses.Chris W was the optician that helped me with my frames and the cost. He never once pressured me into purchasing anything I didnt need and explained the cost of each option clearly. He worked with me instead of against me unlike my previous experience. He didnt even laugh when I went ass over tea kettle in the middle of the store!My final fitting was performed by a young woman whos name I missed. She explained in detail how to care for my glasses so the coating wouldnt fail and was very pleasant and friendly.This place has fantastic people. Their prices are unbeatable. Their inexpensive frames were still stylish and they had a wide selection. I will go back to them without hesitation and recommend them to every one!

Ro
Review β„–60

These are my comments about ReplaceALense: cost effective, wide selection of lens options, excellent workmanship and superb costumer service. Remember, this is not a one hour service, this is a place for well crafted lenses, accept their suggestions. In my case their suggestion was to go with a lower priced lenses for my sunglasses. They were correct. For my next purchase, I intent to spend the money I saved by purchasing a higher quality lenses for my regular glasses.

Ju
Review β„–61

Absolutely the best experience in getting new lenses Ive ever had. Highly professional, knowledgeable, committed to excellent service and products. I had no idea what I had been missing in all these areas including attention to detail, all at a magnificent affordable price.

Da
Review β„–62

OK, how many more excellent reviews does this place need?1 more. Here it is:I am one of the lucky ones that lives in Denver that can actually go to their store.Initially found about them online like everyone else. Was tired of paying $400-$600 for Rx glasses and sunglasses like everyone else.Picked out frames(Yes they have frames on the floor to choose from), progressive lenses, anti glare for $238.Brought in some New Wayfarers(I bought these on sale for $110 at the mall) to add mirrored lenses, polarized: $130. Total $240Great customer service.My optician, Martina was very helpful. Ask for her!!!As a side note, they hooked up an exam for my wife and son for $49 each. The doctor actually diagnosed something called convergence insufficiency on my son and recommended to have it checked out. talk about thorough.Thank you ReplaceALens!!

No
Review β„–63

Had Repacealens use two of my old glass frames to make computer glasses for me. Were helpful in answering my questions. First pair was fine. Issues on second which probably was not their fault, but prescription issue? They did help resolve the matter and both glasses are working out well for me. Would use again, and would recommend. Feel they are interested in reserving their reputation for good service.

B
Review β„–64

I have had my lense done here for many years. Excellent customer service and quality products. Very good communication.

Yi
Review β„–65

LOVE these guys. How often do you meet an online company that truly feels like your friendly neighborhood store?I sent them 3 paid of glasses to fit lenses into - 2 prescription ones and 1 sun glasses.Mistakes were made, and they took full responsibility and fixed them - in a timely matter, and without additional charges.I highly recommend them and will definitely use them again.

Jo
Review β„–66

This company lived up to their good reviews! Great lenses, fast turn-around time, and reasonable pricing. I am a bifocal wearer and I prefer no lines so I need the more expensive lenses; ReplaceALens was less than $200.00 for my new prescription and saved me a bunch over the cost of replacing my glasses at an optical shop.

Dr
Review β„–67

Absolutely an incredible job, the lenses look amazing, only downfall is it took over three weeks to receive however definitely worth the wait! The lens were executed perfectly for the frames. Thanks

Me
Review β„–68

Sooo Thankful I found ReplaceALens! I first found another site, but they had too many complaints. ReplaceALens had very high ratings. I have a high Rx, high index, progressive lenses. They did a great job at a great price. Highly recommend them!I had wanted to use my Christian Dior frames, which fit me and were better quality than any Costco frames available. Costco would have charged $192 for lenses only, but wouldnt take my frames unless they were new. When my frames were new, Costco did a poor job and lost one of the custom screws and put a pin in it. Then denied they lost the screw!Go to ReplaceALens!! I will use them again!

Ra
Review β„–69

ReplaceALens has a knowledgeable, customer oriented staff with fair pricing for quality lenses. I have loved my vintage frames with progressive lenses!

Ro
Review β„–70

Great service, used them twice to replace lenses in two different pairs of eyeglasses. Mailed them the glasses and received the frames with new lenses very quickly. Prices are very reasonable too

Ka
Review β„–71

This was a great experience. Made here in Colorado. Glasses were obviously well cared for. Customer service superb. I have a strong Rx but these are so light I forget I have them on!

Aa
Review β„–72

Always spectacular service at great prices. I have had multiple sets of lenses from ReplaceALens and have always gotten fantastic service. Wish they had a rush shipping option though

Pa
Review β„–73

This company is the best! Im so happy with my glasses!Very quality workmanship!

Ga
Review β„–74

This was the first time I ever mailed my frames to have my progressive lens replaced. They are perfect. Once they received my frames, Shannon contact me to discussed the options that I had selected incorrectly. My frames are unique. I was anxious to have my glasses by a specific date, so she offered an anti-glare product that would enable them to complete my order quicker. I would recommend ReplaceALens to everyone!!

Sa
Review β„–75

Excellent service and great prices. Staff is knowledgeable, friendly and patient. Highly recommend.

Gr
Review β„–76

I left a pair of Maui Jim sunglasses with ReplaceaLens in Denver while I was visiting the city and asked them to replace the polarized, prescription lenses. Two weeks later they mailed the completed sunglasses to me, and they did an awesome job! Great price too! Its like Ive got a new pair of sunglasses - very happy!

Sc
Review β„–77

Best service, best quality, best prices - whats more to say? They have earned my business. Optometrist Dr. Chris Thomas is reasonably priced and very skilled. I highly recommend all the staff - they can get quite busy, however.

Da
Review β„–78

2nd time I Have used ReplaceALens and couldnt be happier. Put on new glasses and amazed that slight change in prescription and super sharp vision,this is second time I can see real improvement!! Be back in a couple years!!

Su
Review β„–79

Ive been ordering lenses for my husband from ReplaceALens for 10 plus years. The service, quality and professionalism we have experienced is excellent. In all of that time, we have only had one adjustment necessary, and that was handled efficiently, courteously and to our complete satisfaction! What more could a customer want? Its a great company to do business with.

La
Review β„–80

Came to replace a lens to put prescription lens in Versace Sunglasses. Great πŸ‘ price and service paid a rush fee because we live a couple hours out of town so we could get them done sooner. Dropped them off late Thursday and planned on coming back to Denver Saturday, was told that they would be done by Monday with the rush service but they would try to have them done sooner. Called Friday evening with them complete. Great customer service from Chris will definitely recommend!

le
Review β„–81

The best customer service I have ever experienced!This was my first time getting prescription glasses. In spite of taking up a lot of time with questions and being indecisive about options, Aeriela was extremely patient and took the time to make sure I understood everything.Also, their prices cant be beat! I called around and visited other places but Replace A Lens were the only ones that could work within my budget.I cannot recommend them enough!

Em
Review β„–82

Great customer service and quick turn around time. You couldnt ask for a better price. I found a great deal on a pair of frames on Amazon and then shipped it directly to ReplaceALens. I had professional grade glasses in my hands about a week and a half later.

Ja
Review β„–83

On receiving a new eyeglass prescription I decided to take a chance and sent a THIRTY-plus year-old pair of Ray-Ban Wayfarer frames to ReplaceALens. They sent them back in less than 2 weeks, good as new, with perfect work with my complicated (progressive, astigmatism) prescription. I will definitely be using ReplaceALens again!

M
Review β„–84

Been a mail-in customer since 2013. I appreciate that they are transparent when it comes to pricing and they have different choices for lenses (branded or not). The staff in ReplaceALens are quick to respond whenever I have questions. Highly recommended!

Ka
Review β„–85

Top-notch customer service. Friendly and affordable. Im very pleased with my new glasses!

Al
Review β„–86

Good selection, open honest advice, good prices, and service. After 8 months had an issue with the coating on one lens, they took care of it with no charge. Very happy with service!

Gr
Review β„–87

I have used Replace-A-Lens twice in the past 2 years and their service and quality is top notch.

El
Review β„–88

Excellent service. I have done quite a bit of research for pricing and they are fairly priced. Costco was slightly better but with there was a coupon that helped. The coupon they were offering was a great incentive for me to try and I am not disappointed. However, I wish there was a better price scale for children.

Ja
Review β„–89

I have sent my frames and prescription to ReplaceALens twice, from Montana. Twice I received great service, great communication and total satisfaction. I am back home in Denver and have taken my mother, wife and now my daughter. Mom and wifes experience was what I have come to expect. They were both well satisfied. I expect no different for my daughter.I wouldnt hesitate to recommend ReplaceALens to anyone.

Ri
Review β„–90

My wife had a pair of glasses made, the glasses were perfectly made and fitted. I had a pair of sunglasses made and ran into an unusual problem. The owner and staff went way beyond what I expected to solve the problem. My sunglasses were done perfectly, exceeding my expectations. They produce a quality product and their customer service will move heaven and earth to make sure the glasses are perfect. I am amazed at their commitment to customer service.

S
Review β„–91

I dont often leave glowing reviews of a company, but these guys TRULY deserve praise. I sent my frames off to have the lenses replaced. They contacted me upon receipt and did the work quicker then promised. Unfortunately, there was an issue with the frame, however, they went above and beyond to fix the mistake and sent me a brand-new pair of frames, again, super quickly. I cant recommend this company enough and they are an absolute pleasure to deal with.

Ro
Review β„–92

This business really does seek to make customers happy with their purchase and build a relationship. I worked with staff and Alex, the manager, on trying to become comfortable in new lenses with a tough prescription and they did everything in their power to make it right. I do believe that patience and commitment to good customer service pay off and I do hope they will continue to applaud themselves and work to sustain this. Their pricing is not compromised by quality and yet kind on the budget! They even tried a new vendor to see if a particular lens would work for me and patiently met me while coming to the right prescription and adjustment of my glasses several times! THANK YOU AND BEST TO YOUR BUSINESS!

Pa
Review β„–93

For pilots, fitting aviator sunglasses with prescription lenses is rather difficult and expensive. LensCrafters initially quoted me $200. Then they said my prescription required a lens that would not fit in the frame I wanted. I refused believe that.I researched online and found ReplaceALens. Their website is extremely user friendly and their customer service is top notch. The lenses cost $70. My sunglasses came back in perfect condition. The lenses were nicely cut and perfectly fitted into the frames. The workmanship was superb. Now I wear my favorite aviator sunglasses on the ground and in the air!! =)

Sa
Review β„–94

We needed to have my husbands sunglasses updated with his new prescription. We had a good pair of frames, but no where in our area were we able to find someone to reuse the frames; and at a good price.We found ReplaceALens on the web and liked their site.We also had some time limits on when we needed to have the glasses done.The staff at ReplaceALens was extremely helpful. They answered all my questions with courtesy, and all were knowledgeable of what they were able to do for us.I would highly recommend and trust this company with my eyeglasses, and will continue to use them in the future.

Do
Review β„–95

I was a little skeptical to order my lenses online but given how expensive lenses are at the store - I decided to give ReplaceALens a try. I selected all my options, then called ReplaceALense to make sure that I did it correctly. Their customer service was great. They went over the order with me, all was good so I hit the purchase button - done. I mailed my old glasses to them and three weeks later my glasses with new lenses arrived - so happy I tried ReplaceALens. Give them a try - Ill be sending another pair of glasses for new lenses soon.

Al
Review β„–96

Great people, friendly service! Every interaction I have had with Replace-A-Lens has been fantastic. They also did a great job replacing the lens on my frames, and did so with speed and quality. I definitely have lined up a few other frames for them to work on and replace.

Je
Review β„–97

I received my glasses with new lenses and simply love the work they did. It was all as specified and I could not be more pleased. I have already spread the word about their professionalism and willingness to work with callers; and, in addition, at much better pricing than I was quoted elsewhere. What else could one ask?Keep up the good work, and much success to you.

Ti
Review β„–98

Very helpful and knowledgeable staff helped me right away. I already had my prescription and therefore did not need to see a doctor. I was just looking for some new glasses. The gentleman who greeted me at the front showroom was very pleasant and helped me find exactly what i was looking for. They had great selection of only quality frames and the price could not be beat. I would definitely recommend this establishment to anyone in search of new eyeglasses.

Ra
Review β„–99

ReplaceALens is awesome!!! The prices at my usual glasses store to change my prescription with my existing frames were ridiculously high. Instead I drove over to ReplaceALens and was thrilled with the service and the price! I will definitely be using ReplaceALens from now on and will recommend them to everyone I know.

Ju
Review β„–100

Like others, I was very skeptical ordering lenses online, while reading those positive reviews, I decided to give it a try, after receiving my glasses back, I’m so glad I did so. the service, products, and prices are all great. definitely recommended and will use again.

Information
47 Photos
100 Comments
Rating
  • Address:7800 E Iliff Ave I, Denver, CO 80231, United States
  • Site:https://replacealens.com/
  • Phone:+1 303-752-1234
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Similar organizations