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Hot Topic
500 16th St Mall Space #170, Denver, CO 80202, United States
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Hot Topic
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Kr
Review №1

The associates were very helpful and nice, and it feels very spacious despite being a small location.

Me
Review №2

Always a variety of cool gear from music to anime. Not the biggest store but some great things, you just have to look around

Ky
Review №3

Employees seemed to be having fun working together and still has the time to help me find an an amazing Friends backpack.I love this energy

ke
Review №4

What happened to this store? I remember it being fun to shop in. Its pretty lame now. Plus it was on 16th street mall. Smells like human waste down there. Get a handle on your homeless problems.

Hi
Review №5

Wide variety of apparel from popular media. Definitely worth a visit. Can be pricy but often has good sales.

La
Review №6

Always have a decent experience at this location. They have tons of cute stuff for anime, game or music lovers. Staff is helpful and friendly.

Ma
Review №7

Very nice store. They took care of guests very well, and managed to keep everyone happy with their capacity. ✨

Ch
Review №8

Hot Topic is one of my fav stores and the employees here are so nice

Ke
Review №9

The Denver Pavillion is beautiful, it was a bit snowy but no less awesome. Hot Topic has what you can expect but the mall itself is astounding

Se
Review №10

What I used to call the edgy store before I started frequenting it. Good place to find piercings, graphic tees, and other alternative fashion items. Theres a lot of stuff in these stores and often they have a cluttered feeling to them, so if youre looking for something specific its good idea to ask for help finding it. But this location has very nice employees so dont feel shy!

Ja
Review №11

Overpriced, trendy scene stuffs. Amazon would save your wallet from destruction.

Jo
Review №12

Great staff lot of options however the 15 person limit is too little

Er
Review №13

Took my daughter to this store today at 4:15 PM. The doors were locked. An associate came to the doors to tell us they were “taking lunch” for 45 minutes and if we could come back? We drove there, found parking, just to be turned away. Very unprofessional.Have never been to a mall where a store just closes for lunch. Especially 2 hours before they close.

As
Review №14

Okay selection of band tees. Kind of scarce at the moment but kind employees.

Ki
Review №15

Had everything I needed for my daughter and her anime fetish!!

Lo
Review №16

Best place to go and nerd out and find a POPz figure that just speaks to you!

Br
Review №17

Very friendly staff and very helpful

Al
Review №18

Pretty small Hot Topic. Its very hard to shop at Hot Topic because of sizes. It is very rare to see them having all the sizes to chose from. At this specific location that was an issue. Still a good store and nice staff. They also took the safety regarding Covid-19 very seriously, which is a positive.

A
Review №19

Always stop at hot topic I was here in 2007 and it was an amazing experience!!!

Ro
Review №20

Owner/main manager is a bias person.Big time hatter. There is no way a wheelchair can get in the store to shop. Federal offense. Nor is there a button on the entrance door to get in or out. Was told it wasnt her problem. Threatened to call the cops because I was trying to talk to her about it. What a lowlife.

Vi
Review №21

It was a fun little shop i enjoyed my visit. Employees were kind. I recommend you shop here

Al
Review №22

NICE PEOPLE GOOD PLACE 🙂👍

Ha
Review №23

Very clean and very nice employees!

Ms
Review №24

Thank you Emily for your great service

Aa
Review №25

Very friendly and knowledgeable staff.

va
Review №26

All the employees that I have met were kind and helped me finding stuff.

Fr
Review №27

Kinda cringe but still a fun time.

Da
Review №28

Great store as most hot topics are. The 2 girls working you did good but if I may I want to offer this advice when you see any guests in the store one of you keep stalking and the other one assist guest and if it gets more than 5 or 6 people because of how small yall are both of you should stop cleaning or stalking the shelves and both focus on customers until you get lower in numbers. Otherwise great job and you both deserve a raise

K
Review №29

This shop has loads of collectible items, from t-shirts and jackets to action figures and jewelry. The staff is super friendly and very helpful. This is a great place to get gifts for those hard to shop for people, those with eclectic tastes, and those with body piercings. Its hard to describe the variety of items available here, but its a fun place to shop.

Ny
Review №30

It was a hot topic.

Ki
Review №31

This place is so cool and has a little bit of everything for everyone. The employees were really nice.

Ju
Review №32

Kind of tiny as far as Hot Topics go

M
Review №33

Its Hot Topic, so its a little embarrassing to admit that I still love shopping there as an adult, but, its true, I still love shopping there as an adult. They always have the cutest stuff. I often lament that kids get the best clothes and this is one of the only places were you can get youthful clothes in grown up sizes. The staff always eye you up to decide if youre going to be a short shoplifters when you walk in the store, but that kind of reminds you of being a teenager again so cest la vie.

Ra
Review №34

They have got anime stuff.

Pa
Review №35

Love this store so very much. They have great clothes and cool gifts for everyone and every kind of person. When they have sales going on you can count on the people there to help you find a great outfit and everything else you need for it.

Ma
Review №36

This Hot Topic is one of my favorite places to stop by whenever Im in downtown Denver. They always seem to have the best clearance items and the staff are friendly and patient.

Ro
Review №37

Came here looking for a labret piercing. I got exactly what I needed, and more. Great after Christmas sales.

ju
Review №38

Great selection of relevant merchandise. Tamerrah was the best salesperson and very helpful!!!

Le
Review №39

I literally have been to many hot topics since it’s been one of my favorite stores since 2012. Today I was treated not only like an “outsider” but like a criminal. The whole point of hot topic is to be different. As I was about to check out I was spoken to rudely by an employee. I have NEVER been asked for my ID anywhere. And especially to buy a $4 small perfume 🙄 I couldn’t prove who I was because the card is a payroll card from my job. The cardholders name was jack in the box so of course that’s not my actually name. I was denied to purchase anything and I just left even though I was given the option to use an ATM. What’s funny is I went next door and yet again wasn’t asked for my ID and was treated with respect. I will never buy from this hot topic again because I don’t want to have to deal with being treated as if I was going to steal something since I’m a teenager. My dad thought this had something to do with race and was about to make a complaint but I told him to let it go. Sadly today I walked out of the store empty handed because this was the only store who still carried my favorite scent. I may just be overreacting but even my sister who was just browsing asked if I was okay because I was treated so horribly. And if you’re the exact employee reading this, I hope you feel awful about how you treated me this afternoon.

Ti
Review №40

Great service

Je
Review №41

Worst customer service ever ! And beware for the very intolerant and rude manager with dark brown hair and heavy eye liner. I came in there to redeem my hot topic rewards birthday five dollar credit.. that says in the fine print ... that you do not have to buy anything and you can use the coupon towards any order even if it is only five dollars.I tried to buy three of the phone pop sockets and because it was not over 30 the manager who I discussed above told me I was not allowed to use my coupon even though I explained to her that the birthday coupon does not require a minimum purchase.She continued to huff and puff and argue with me and lose her patients within moments . I was very nice and polite and she knows me very well because I come in there all of the time and I spend about $200 biweekly when I have the money to. I have had to make a few returns because of damaged products and items not fitting, but that is why they have a return policy. And I always have my receipt.She has treated me like a second-class citizen and every time I go to return something and rolls her eyes and throws the merchandise on the floor. I have called corporate on her four times now and something needs to happen because this location has lost a customer for life .I will never be caught dead in that horrible store of negative energy again and I will spend my hard earned money elsewhere. I have worked in customer service all of my life and I have never even treated my most difficult client as horrible as she has treated me when I have been sweet to her .After calling corporate or fourth time they gave me a $10 credit and told me to try to use it online so I ended up getting everything I wanted in the end after making about four phone calls . Corporate told me that I was allowed to use my five dollar birthday gift card without making any purchases and awarded me another five dollar birthday credit due to the bad customer service I received at the Denver pavilions location. So I ended up getting what I wanted for free when I couldve again spend money on this company. Even though I ended up getting the product I wanted I am still extremely appalled of how I was treated as a human being . You just dont treat people like that especially this day and age we need to be more kind to each other. If she had just treated me correctly in the first place hot topic wouldve made money off of me and now they have just given me free coupon so thats not a good business decision on their end. Next time use great customer service and your profit will continueon.I will not stop calling corporate until his girl is reprimanded because she does not how to interact with a customer at all, and she seems to have too short of a temper for her to handle any of her duties as a retail manager . I do not feel safe shopping in the store and I will never return . God bless this girl and I hope that she finds happiness and I hope that she can bring that happiness to other people through her work I dont mean any harm I just want people to know the truth God bless

Ol
Review №42

My daughter was there today June 23rd and was accosted by some blonde girl with a ponytail and proceeded to follow her and kept asking if she needed help. Her friend was there was wasnt being treated the same way. I think she was discriminated because of her brown skin and because of this treatment she didnt make a purchase. I would like to bring this to the managers attention. I will also contact your corporate office.

To
Review №43

Fun place, all the goofy, teensy, trendy alternative fun. Horrifyingly inappropriate t-shirts, gag gifts, trinkets, key chains, punk accessories, etc. I love hot topic, and in a world of ungrateful disrespectful kids, this store has a couple very nice, very helpful young folks on staff. Very pleased with my experience as a customer.

M.
Review №44

Packed with all of the usual merch that you would expect at a Hot Topic. Staff is always welcoming and more than ready to help with anything you need. My only small complaint is that the store is slightly cramped, which makes it kind of hard to find certain items and I always feel like Im in somebodys way.

Li
Review №45

Staff was wonderful, great back log of pop vinyls if that is your kind of thing.

Ak
Review №46

Staff was super helpful and helped us find exactly what we needed. Always surprised by their selection.Thanks guys!

Mr
Review №47

I love Hot Topic. Always have.. I just go for novelty stuff. The clothes dont fit a curvy woman. I enjoy going in to look.

Mi
Review №48

Absolutely love this location... great people that actually know what customer service is, along with a tidy, organized layout that includes a spectacular selection of product, all make the experience of shopping here better than any other Hot Topic location that Ive been to!

Br
Review №49

Its okay, probably better if you are emo, scene or punk. Sometimes they have interesting things. I normally only go there for a backpack or beanie. It breaks my heart that there are no good industrial or goth stores and while the staff are friendly this one unfortunately doesnt fill that void. Thus I refer to Hot Topic as Not Gothic

to
Review №50

Employees are always super helpful and store is neat, its always easy to find stuff without having to ask. The store has the best customer service in the mall! Hours change frequently depending on season.

La
Review №51

Good clean store ...typical hot topic prices but fun as usual !!

Ph
Review №52

Its a hit or miss with this store. Sometimes I get really nice staff and sometimes the staff will seem annoyed whenever I ask for help.

Do
Review №53

They have awesome stuff to wear t shirts.

Ke
Review №54

I love this store, but wish the prices were more reasonable. The deal they have where you buy one item and get the second item half off is where you pay full price for the higher, half price for the lower. When everything is 50$ or so, it isnt really worth it to get two items, even if one is half off. After the first item, youre already broke.

Ma
Review №55

Not nearly as goth or Commercial Naughty as it was in the 90s. However, one of the employees was very helpful regarding some body jewelry.

Da
Review №56

It was good. I love the location just wish there was a bit more room lol. Also wish there was more Harry Potter and sailor Moon things lol

Sa
Review №57

What great selection of merchandise. Super friendly staff! And still good selection during con.

Mi
Review №58

Great store. Merchandise better than any of the ones in this chain I have had to follow my kids into.

Ga
Review №59

Nice ppl very helpful

Le
Review №60

Great place. Very reasonable prices

Se
Review №61

This hot topic is great the staff is friendly and it is really easy to find everything and it has the same armosphere that it did back in the day

Ch
Review №62

Love going here to buy cool edgy clothes and jewlery!

I
Review №63

This place is frickin awesome. They have band merch and play great music

Ki
Review №64

Just went in to buy a hat. The store was organized so it made it fairly easy. In and out, just like I like it.

Ta
Review №65

Fun store, great & unique finds all the time. Customer service was great, employees were helpful.

Ra
Review №66

One of my favorite stores. Staff are super helpful and they always have great sales.

Ry
Review №67

Always fun going here. Great selection of jewelry which is really the only reason why I go

An
Review №68

Kids had a blast playing with little toys and figurines, which gave me a chance to pick out a dress ;) Many cute inexpensive souvenirs here.

Ka
Review №69

Great selection. Great staff! Biggest hot topic I have been to.

Da
Review №70

I thought there would be more gauges:/

ma
Review №71

Took my son here, in Colorado...n the Customer Service was OUTSTANDING!!! Very nice employees.....GREAT JOB GUYS!!!!

wi
Review №72

Love it the black chick w/ red hair is very helpful...

Sc
Review №73

Smaller store with limited apparel selection.

Me
Review №74

Staff was friendly (even if we were the oldest people shopping lol) definitely a good place with good selection of t-shirts

My
Review №75

Hot Topic has alot to choose from also in a good location!

Al
Review №76

Hot Topic is an amazing place to shop, but it can be a little pricey.

Ta
Review №77

I am a more then loyal customer to hot topic its where I spend most of my money and Ive been shopping there for years but my last few times at this location I have been followed around and watched by a newer employee and its not something I appreciate at all. I will not be going to this location again!

Pa
Review №78

It was a nice place to find novelty stuff you wanted like before Rick or stuff like that

Ka
Review №79

Hot topic stores are good I like them theyre just too small and claustrophobic

Ri
Review №80

Small location but definitely not a downside it works out very well!! Tip: most of the time there is one cashier and its quite busy

Ja
Review №81

Lots of cool items and t shirts. Dont really have to be goth or emo to like some things here.

Ma
Review №82

We brought backpacks 4 school!!! The coolest store ever!!! Professional staff

Jo
Review №83

Awesome place. But not the best service

Ch
Review №84

New belt for daughter they even helped me size it thanks girls!!

Yo
Review №85

Amazing staff extra friendly and helpuful

Se
Review №86

Store is pretty cramped and its a bit pricey. Selection of products is weak but not all together bad. Missing their jewelry selection.

Je
Review №87

Awesome

Ly
Review №88

Nothing isnever in mynsize butni gotna sweet new pop button for my phone.

Jo
Review №89

Buy 2 get 1 free graphic tees. how can you go wrong?

Fe
Review №90

I get great clothing and accessories and costumes. I also get discounts on Memorabilia i like..im. a huge spencers fan so I love hot topic.

T
Review №91

The best place in Denver to get music apparal

Al
Review №92

They had excellent deals, like buy 2 get 1 free nd their clearance box was also full of fun cool shirts, greated as we walked in by like 3 or 4 people so that was cool nd they didnt tackle me when the alarm kept going off when i was looking at shirts close to the door. Got some pretty dope coupons for the next trip.

Ro
Review №93

Little store. But you can spend a lot of time there and if you like band Tees this is the perfect store.

oz
Review №94

Its not the same it was 10 years ago but still cool

Re
Review №95

Always some neat stuff to be found.

Kh
Review №96

I didnt know there was a Hot Topic store in this area.

Br
Review №97

Its Hot Topic. The same is always been. Punk rockers, emos, and anime fans welcome. Now including Kpop.

Ta
Review №98

That staff at this location, is always so friendly and helpful. Ive always had a good experience at this store.

Is
Review №99

Worst hot topic of all time, you lost a big customer with me. I wont ever go in there again unless I am paid to shop.management is so stuck up and follow their own rules. Had to report them to their higher ups over 5xs now. I am so done with this trash place. And these people need to be more humble and not so emo anymore, that style went out loooong ago!

Yv
Review №100

Love this place... I found a funkco penny wise the clown... Score...

Information
22 Photos
100 Comments
4.2 Rating
  • Address:500 16th St Mall Space #170, Denver, CO 80202, United States
  • Site:https://hottopic.com/store-details?StoreID=124
  • Phone:+1 303-436-1723
Categories
  • Clothing store
  • Fashion accessories store
  • Music store
  • Novelty store
  • T-shirt store
Working hours
  • Monday:12–7PM
  • Tuesday:10AM–8PM
  • Wednesday:Closed
  • Thursday:10AM–8PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:12–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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