They are still closed in store BUT they still have amazing service and will still continue to get my patronage. Lucas was very helpful and definitely went above and beyond to help me. I havent been in store in years and cant wait until you open up again.

Pickup is all they can do, with COVID, but it was quick and easy. The staff still managed to be super friendly and welcoming

They were not open for indoor shopping when we visited but we absolutely adore ordering online from them. They did have orders available for pickup which is super convenient! Ive been a nearly 10 year customer and cant wait to return to Denver and actually be able to see the store from inside!

So I haven’t been to the store honestly, but with the reviews that they don’t have the store opened yet even though basically everywhere in Denver is opened fully and the fact that no one will answer the phone even over an hour after they’re supposedly open probably just lost their business from me. How are you supposed to know what they have in stock in the store if you can’t go inside to shop? I’d assume their inventory would be more then they have online, I surely hope so.

Denver location is closed and google has not been updated. Tried visiting this location with the family while vacationing in Colorado, and walked up to a closed up shop.

Nothing but good things to say about this place and its team. You get what you pay for. In my case that means quality, fun, creative snap-back hats that last years. FINALLY found hats big enough to fit on my giant head. Friendly and helpful staff in a relaxed, artsy environment. If you dont see anything you like - check back in a few weeks - they are always getting new designs.

Some of these reviews seem to be scam/paid reviews as Ive been shopping here for years and have NEVER had an unpleasant customer service experience.Anyone who was upset that they werent doing business in person did not care enough to read the sign.Their occasional festival hood drops are ludicrous

Super unique hats.

Love there Hats 100% but i drive 2.5hrs to shop amd they jave a sign on fhe door that says closed to public online orders only!? Super bummed

I visited the Santa Fe location today. (9/6/20) Just to see if maybe it was open. Much to my dismay, it unfortunately wasnt. They will let you however, pick-up an online order from 1-5pm. I still love their products and quality of the clothing. Long time fan, will always be a satisfied customer. I will definitely be coming back when they do reopen. Cant wait to snag a hat or something cool in person. See yall soon!

Honestly, I don’t even know where to begin with how much I love Grassroots. This company is so good-hearted and offers the best designs on the market!! I hadn’t really heard of them until Middlelands fest. I stopped by their shop, took a look around and instantly fell in love with their new 8th anniversary hat. There was no hesitation in my purchase! Before I had the chance to wear it, I couldn’t stop looking at it. I loved everything about this hat! On day 2 of Middlelands, I raged in it all day! This hat made me feel sooo good. Unfortunately, around 10 PM, I had an emergency during the concert and had to be taken to medical. During the chaos, my hat had fallen off. As soon as I recovered, I was thankful to be alive, but I was also devastated that I had lost my hat… It was the only thing I was worried about at the time.. My friends went back to the area to look for it, but it was gone… The next day, my awesome friends went down to the shop to buy me another one, but they were sold out. They told Trevor about what had happened and he offered to ship me a new hat once he returned to Colorado. I honestly cried today when I opened the package. The experience I had was very traumatic and I was so upset that some ill person took it when everything went down. This act of kindheartedness reinstated my faith in humanity. I will definitely be shopping here for more gear. Thank you SO MUCH Grassroots!!! Be expecting a huge hug if you guys come to Electric Forest.

We went to their store in denver just to find out that their ONLY doing online orders only. Or customer service. Called multiple times and it says they were with other customers. Please update your message on your phone and Google listing. We took an Uber ask the way across town just to learn that it was online orders only. Very disappointing.

Sweet lids

Nothing but great things to say about this company. Service and products are first class, hands down. Special shout out to Lucas, I bought a beanie from the store and it had a small thread tear (uncommon), responded immediately and got a new one in the mail to me right away. Special thanks to Grass Roots for being an amazing, down to earth, and humble company!

I ordered online and bought two hats about a year ago and still havent seen them. Terrible place and online ordering is a scam. GrassrootsCalifornia.com

It was awesome finally going to the store front after so many years of supporting and helping this incredible company vend festivals and events. The store is dope and the staff is great! If You are in town, you got to check their store front out and pick you up some new swag to add to your wardrobe. Some of the best hats, apparel and so much more. Go experience for yourself!

Got some sick new masks. Very nice quality and a perfect fit.

Great hat shop. Lots of great designs and the staff was helpful and friendly. They didnt have my size on the exact hat I wanted but had plenty of other great option.

Lucas super helpful about setting me up with a hat and then pointed out a jacket that fits me super well for me to take back to Texas for my next trip to Colorado. Thanks Lucas! Will come back!

The owners are amazing people. Customer service is unmatched. Amazing selection that you wont find anywhere else. Gorgeous shop. All in all this is one of the better establishments on the planet to shop!

Really need a 0 star. Im here trying to go inside to buy something Ive wanted for awhile however no one is here to open the store!!?? Supposed to have opened over an hour ago. With no notice as to what is going on😡this is frustrating

Love this store and Chase was a huge help, awesome guy! Came in and used a bunch of his time looking for a hat for my girlfriend but he remained patient and helpful with me the entire time.

Best hats on the planet. Guest artists dropping the dope art and manufacturing festival lids also. Highly recommend Grassroots

Cant say enough great things about this place. Awesome hats and accessories.We live in Ohio and get complements all the time while we are out. The customer service is amazing and they make sure they take care of their customers immediately. Will continue shopping here. Keep up the great work guys!!

Bought a pair of Icelantic skis online from Grassroots Colorado and couldn’t be happier with the transaction! Great skis, just as described. Shipped super fast, packaged very well, with care. Very professional store, great experience. Thank you!

Stopped in during Santa Fe Art Walk. Cool little place. Awesome looking hat designs. Little hang-out-party in the back was fun to stop into for a few minutes. Good luck guys!

Best hats in the World!

This Place is beautiful and the amount of care that goes into helping the customer is very noteworthy. We got to meet REZZ when we went and I got a very cool sweater that I still get compliments on a few years later now.They have other really cool clothing and hats.

Great hats, clothing, and accessories by wonderful psychedelic artists. This store features a lot of local artists too which is great. The Android Jones hats are my favorite and they are reasonably priced too.

Great selection and friendly employees. Lucas is rad AF and was super helpful.

I have around 8 hats from Grassroots as of now and each one is as unique as the next. I love their designs and you certainly cant find hats like these from any other retailer. Everything is very high quality and well worth the price! Cant wait to stop by the new warehouse in Denver when I visit this spring.

Best place to buy a flat bill hat, fitted or snapback, hands down! The hats are all limited edition designed by different artists and producers, all with silk linings, stash pockets, and tons of different material on the hats, even holographic prints. They also have select clothes items and socks. Everything is made with quality materials and is worth the price, other hats at this price dont even compare. These are collectors pieces for sure and this is a place you must visit!

Well let me share my story of my attempt of purchasing a hat with Grassroots. On July 2nd, I purchased a hat online and selected in-store pickup since I live in Denver and wanted to save a little on shipping. The hats werent ready and the email said I would get another email when I can go pick up my hat at the store. Cool no problem there. On August 2nd I finally get the email that the hat is ready for pickup. Awesome! Got a show at Red Rocks in a few days and was excited to rock it. I head down to the store a day or so later to pick up the hat only to be told by the employee that somebody must of have sold my hat they were holding for me. He said he would talk to the warehouse tomorrow and have them ship me my order ASAP. While I was a little upset at having wasted my time to go to the store only to returned empty handed at least I was going to get my hat right? Wrong! I go on vacation and when I get back I notice I dont have a package from Grassroots. So I call their customer service number to see what the deal is. Of course I am told that nothing was ever done with my order and then I was told they were all sold out of the hat that I ordered. Now Im really upset. They offered the same hat in a different size(not sure why since these are fitted hats) or a refund. I then get a call later in the day saying they are going to do another run in a month for these hats and I can get one then. So I call them back and tell them yes I still want the hat that I originally purchased back on July 2nd (still upset but at this point I just want the damn hat and to be done with this situation). They end up still processing the refund and today I get a package with what looked to be my hat! I was happy and ready to put the whole thing behind me until I put the hat on....not sure if this was just another error in a long line of errors or just wanting to be evil but they sent me the hat 2 sizes up....awesome. So in the end I get the hat I wanted but cant ever wear...like some cruel joke. So to recap I experienced some terrible customer service which will prevent me from doing business with them again...which is a shame because they make some good hats.

Great selection of hats, and I loved seeing Eusheens work there. I would love to see this company support more glass artists in the future. Customer service needs some improvement, however.

Best store ever! This place is amazing

The customer service on the phone was terrible. I highly reccomend you get someone else to start answering your phones before people just start hanging up like I almost did. She had a very rude/selfish attitude!! Barely could even answer my simple question nor solve the problem...

Just slightly out of town from Denver but totally worth the trip. This store was authentic Denver in every way, with a really nice store attendant and an even better selection of creative and artistic merchandise.The selection of hats is split into two sides with fitted hats on one wall and snapbacks on the other. Its very rare that you go into a hat shop and find so many hats that is difficult to choose which one you want to buy because theyre all so good. Its honestly tough to leave without more than one.The hats range from different designs and complexities to different textures and materials. Almost every hat has to be looked at touched and felt, and youre even in for a surprise when you turn the head upside down and looked at what will be on the inside that pretty much nobody even sees other than yourself.The quality of the product coupled with the undeniable creativity and attention to detail makes these some of the finest hats I have ever seen anywhere.Im used to seeing them at music festivals across the country and its a treat to see the Unique Designs that come out of those specific festivals.Venturing to this store after only seeing the hats at Festival booths was like venturing to the Mothership.If youre in the area I highly recommend checking out this shop and spending at least 15 to 30 minutes theyre exploring the insane attention to detail in every single hat, while also preparing yourself for the array of comments and compliments youll get when you show it off. It is places like this that remind me to follow my passions, because the people that are responsible for putting these creative pieces of art into existence are doing all of us a favor.

Awesome vibes, great people, quality products, good selection of local artists.

Awesome place, layout is nice. Hats are really great quality. They are a little more expensive then your average hat but well worth it.

I bought one of their hats from a hedshop in Fort Collins. It is amazing quality and looks awesome. Check out their site to see their designs. Greatest hats around!

Love this place. Favorite hat store of all time. 5 star products and polite service

This place rocks. Awesome hats. The new location rocks. Thanks

Excellent shop, great people, highly rec!

Love stopping by this store every time im in denver, all the hats Ive bought from them I get nothing but great comments about the hats from random people and they always ask me where they can buy that hat. Great staff and love the dog that comes to greet ya when you walk in. Definitely miss the old store with the backroom. Keep pumping some sick hats!

The hats are great and the staff are always more than willing to help thanks Grassroots!

Do you feel it Mr🦀?

Very immature customer service team.

Hats that last. Helpful staff.

Super dope hats... members only lounge was closed after we ditched cannabis cup and walked a mile to get there... or I wouldve gave 5 stars... call before you go

Great store, merchandise, and staff. Very unique selection off hip hats.

Bought 60$ limited edition hat from a headshop, first of all it was marked 25$ and I had I noticed I would not have gotten it but guess what no returns what so ever.So I like the hat its nice deff good quality and workmanship, to my dismay I goto adjust my brim like any other hat and the snap back completely tears out of the backing of the hat.I did not pull hard at all and did the same thing with a much cheaper quality hat with no issues. This was also within a week of purchasing.I contacted the original store and headquarters to no luck without a receipt and offered no other help. Yea i just magically recieved a brand new limited edition hat from you guys and even if I did you should be more than willing to fix your shotty workmanship.Unfortunate really as I honestly do enjoy your products but you lost a customer with this one.1 star till issues ammended

My favorite hats of all time. Im wearing one right now

Awesome staff, they are very knowledgeable about all the different hat backgrounds.

Make sure yall stop by dont think about it just do it differently coming back, talk to my dude Lucas for any help!

The hats are awesome, but the customer service needs a ton of work.

Love this shop go there monthly to see there new options

Best hat shop in Colorado! Super amazing vibes and staff!

Very trendy. Also trendy prices.

I came all the way from Minnesota to make a stop here! Its the best !

The Customer Service is of the Highest Quality and the knowledge of the product from the staff, I leave with a smile on my face because the staff is so friendly and funny!

Best friggin hats ever get the goods here

Nice hats

Amazingly quick shipping, great quality products, and even the finer details with a note and some add on stickers for the final touch. :) Cheers

I love these hats but was very disappointed with their customer service. I recieved a grab bag where all the hat sizes said they were the same but some were much smaller than the others. I emailed customer service to find out how exchanging sizes might work (because it wasnt my fault that the sizes were different and didnt fit) but even after two emails and two phone calls I had no answer. Finally, two months later, after a third email responding to a promo email, I was finally contacted. The agent told me that they wouldnt have done anything for me anyway (even though it was their fault the hats didnt fit) and that they were sorry that I waited 2 or more months to finally recieve a response but the email had a stand offish tone and they in no way tried to make this up to me. After a short email conversation I asked if there was a place I could leave a review and have, yet again, been ignored for going on two weeks.I unfortunately wont be buying from them any longer because of the amazingly unprofessional way they handled my situations. As someone who has been in management and customer service positions, their response was completely unacceptable.Also, one of that hats sent to me was horribly made and I had to cut the inside of the bills down to size so it didnt cut into my head.

Horrible customer service. The people are rude and annoyed i had to return a sweatsuit thst looked like a sweatsuit from Walmart.

Cool kats 🤙🏽

Wombats got a new boyfriend kaos, hats are pretty good too

Very helpful in making sure the hat I ordered online was the right size and fit. Replaced an ill-fitting hat no questions.

Great products and great customer service!

Awesome customer service. Had a problem with an order I made online and they took good care of me 💛

Awesome collection for sales .....

Crazy sick graphic artists. Grassroots is the perfect name for this company, super Fam. Visited from FLA and checked out all the gear that is high quality and one of a kind.

Top notch top to bottom. Thank you.

Kind of pricey but great selection

Kind of hidden and out of the way but friendly and inviting environment

This place is the best!!

Evrybody here is always very helpful

Awesome hats and a cool staff.

Lucas was very helpful, thanks!

MASSIVE selection of hats. If you are in the in the area do not pass this spot up.

If your in the know..I dont need to tell ya

Top quality hats and clothes

Hats fo dayssss

Greatest hats of all time

Great hats cant have enough

Best hat shop in the world

I like spending an hour or 2 in the store to decide what I want. There is so much to look at! Its just unfortunate they moved a little further away from me.

Customer service needs work. Was not acknowledged by the worker at all. Ill stick to the Chicago location.

Love this store!

Best place to buy a hat

Bad a$$ store! Awesome people!

My favorite line of hats

So glad I drove an hr in traffic to go to the store. Got there and the 2 guys working closed the doors at 5:30 when they were suppose to be open til 6. Asked why they were closing early and they had no reason. Quit be lazy and do your damn job!

Why are you based out of Denver when your name is Grassroots California?

Awesome.

Love the hats!

Awesome store

So many hats!!!!! Friendly staff!

Lids are off the hook

The spot for hats!