My iPhone was smashed and contained important conversations, photos, business. Tom was confident and extremely helpful. He was able to transfer over 100 gigs of data and replicate my old iphone onto my new one. I cannot recommend Wireless Image enough. They were better on price than everywhere I called and it only took an hour after the phone updated before it was completely ready to go. THANK YOU!!!
They should not work on iphones I got my screen replaced and they broke my speaker and mic in my phone and had to fix the screen again cuz it was out put it In Right then try to charge me again I will never recommend them to anyone
Truly great customer service. The owner is a great guy. I had two water damaged phones, and the owner of this store not only helped us out and fixed one. He let us hang out for several hours and assisted in helping transfer photos and videos. He gave us water and was incredibly helpful. Would do business here again.
After getting way too high of a “at other places I called these guys to get a much much better quote on fixing a microphone and a new screen for my iPhone 8 plus. Tom fixed my phone very professionally and accurately. Val also does a great job and she is super cute omg. I highly recommend you give this business a call to fix your phone.
Safe place to pick up online purchases. Clean n brightly lit lobby n parking areas handicap access. A great customer service experience.
I came in at pretty late hours for an iPhone screen replacement and my man couldn’t have been happier to see me. I ended up buying a screen protector and new case and feel like I have a new phone. Highly recommend
Convenient store to pick up my online order. Not too far from my residence. Friendly service from both clerks today.Thanks,Wireless Image✌
I will definitely be back here! I dreaded the thought of going all the way across town to get my sons iPhone screen fixed where I had found me a great price. I called this store and spoke with Tom and he gave me the same great deal AND I didnt have to drive all the way to the other side of town for it...That one simple thing this one simple time that made my day!!!. I will definitely be back here! Thanks TOM.
Was pleasantly surprised by this store. Not only is it well kept and staffed by the best customer service Ive seen in long time.
Super fast, friendly, and A plus work. Thanks again
I went to this store to get a screen repair. I purchased a screen protector once the phone was done resulting in a total of $145.00. They Said it has a life time warranty. Two weeks later I dropped my phone from 2 feet, It had THEIR screen protector on it, and a case. I go to check my phone and half the screen doesnt function. Its black and the other half has digital line going through it. I took my phone there that day to have them live up to their life time warranty and they wouldnt stand by their word. They saw one spot of physical damage on the bottom and corner and said because it has Physical Damage they wont honor THEIR Word, they were going to charge me another $115.00. I dont think so. What kind of company treats their customers like that? They fixed it, they put their screen protector on it, one drop and t doesnt function... They must use some cheap product because a phone should be able to handle an impact like that. DO NOT go to this place. They will take your money then not honor THEIR word.
Tom and has his team had my iPhone screen priced, repaired and completed within 25-30 minutes. Working like a charm now. Fairly priced, and comes with lifetime parts warranty.
These guys are awesome. Theyve fixed my cracked screen so many times! From customizing colors, to fixing the charge port... Whatever damage I had on my phone, they were able to fix it. Theyve even cared enough to accommodate an after hours repair. Thanks a million!
Picked up a package from wish there, recieved a coupon for 10 dollars off phone repair
He helped fix my daughters iPhone and didnt charge me all crazy
Best place to get your iPhone x repaired! They use soft oled screens! I can so tell the difference in quality then my old screen from another place! Excellent service!
Excellent customer service and friendly staff! Came in to get my cracked screen fixed and it was the best price I could find in town, plus they got it done in less than 30 minutes. Very happy and highly recommend.
This is the best place to get your phone repaired! Used them multiple times and it been a great pleasure each time. Awesome lifetime warranty policy on iphone screen repairs. Doesnt cover physical damages but who does? Went to apple and its the same thing if theres physical trace of any damages they wont cover under warranty. I dropped it and thats the end of it!
Got my note 8 here love it thank you
Went here for an iPhone for my son. Got a serious discount on a nice phone, then upgraded my service, got a free phone, two new numbers and snacks. Excellent customer service and products.
This place is awesome! I had been looking around to get my iPhone 8 Plus screen fixed since I had shattered it badly and all he charged me was 90$ compared to other places that were 130... he did an amazing job and it was faster than I thought. Thank you so much. I would definitely recommend this place.
Great customer service great location.
Super fast and affordable service. From the phone call to quote an LCD and glass repair to actually having it fixed took about 30-40 minutes. Highly recommend. Will definitely come here if it happens again, even though I live across town! Also, this is the lowest price Ive ever had to pay for a screen repair. Highly recommend!!
These guys know every thing and have great customer service. We use them for all our employees phones and repairs. Just recently they fixed what we thought is unrepairable on an iPhone at a great price. Never once price gouged us. Great cell phone shop!
This place is awesome customer service is the best and friendly! Best place to get you phone fixed.
Made an offer to an add, again an offer to an add, the chic had the nerve to say I don’t have the money to buy the phone, I was making an offer to an add, I was actually going to buy 2 or 3 phones as replacements as I am a business . I can actually afford to pay my guys phone bills and I’m sure I make way more in a year than this store as my sales hit 7 figures last year alone, but the rudeness was highly inconsiderate when they were the ones who placed an add. I would not recommend this store to anyone as they may insult them as well.
Kenya was absolutely amazing, wife and I were quoted $280 for two phones at a boost . Kenya gave us the same two boost phones plus cases for over a $100 less.
Wireless Image is so awesome! I brought in an old phone an they took $15 off my bill and hooked it up with a cheap tempered glass so I don’t crack my screen again. Cheapest place in town believe me I called everywhere. 40 minutes isn’t that bad for a wait either. Thank you Wireless Image!
Wireless Image delivered exceptional customer service and quality work. My screen was cracked and I was in and out in less than one hour. The staff was friendly and knowledgeable. I highly recommend this place to anyone in need of cell phone repairs!
Came in with a phone that had a wire unplugged inside of it. Most places would charged me for a new antenna and made extra on me. He just plugged it in for me and charged me nothing beyond diagnostics. Honest and knowledgeable people. They actually called the issue out before even opening the phone. Left the place with a working phone and definitely recommend them to anyone needing repairs.
Really good prices and customer service. Ive bought two cell phones here and theyve worked great.
I took my iPhone X into Wireless Image less than one month ago to get a cracked screen replaced. I paid over $200 for the repair. Even had the additional tempered “glass” placed over top. I asked, and was told the new screen/repair was covered under warranty. The tempered layer cracked and fell apart within a week. Not a huge deal, as it was only $15 and I wasn’t crazy about its functionality to begin with. However, I discovered last night that the actual glass screen now has several fractures in it. I have taken very good care of my phone since the repair, so I wasn’t worried, as it was supposedly warrantied. A phone call to management, however, assured me that only “technical issues” were covered under the warranty - not physical damage. What?! Why would I need a warranty for “technical issues”? I didn’t bring the phone in for such. I wasn’t having problems with the way the phone functioned internally. I had a cracked screen. That screen was replaced by Wireless Image, and I was told quite simply and emphatically that the new screen was warrantied. Now I find that said warranty is worthless, based on a calculated play with semantics. Very deceptive.
Tom was a great help! Customer service was excellent. Thanks for repairing my phone so quickly and professionally. I highly recommend wireless image for any repair to anyone!
I had my iPhone 6s screen glass & battery replaced by these guys. Service was fast, friendly, & the BEST price in town. I got both issues handled & was out the door for less then the competition was charging for just the glass. These guys are the best!
Great phone replacement quick and easy!
AMAZING service!!! Wireless image really goes above and beyond for the customer. 10/10 would recommend!
Tom is the best, fixed my broken screen in an hour and for not much more than what the screen cost
Very friendly staff
I took my new screen that i bought from amazon this screen i had purchased w insurance clame for 3 years from amazon but anyways thisncompany told me my mother board was not working they had replaced it with a old burnned out motherboard they kept my screen andd gave me a broken one and burned out motherboard
Don’t let the location of this store put you off. Tom was extremely responsive when I had initially reached out, and was able to see me same day. Tom fixed my shattered iPhone 7 Plus screen in under 45 minutes and used High quality parts. You would never know my phone had previously been broken.As long as Tom is working there, I would highly recommend my friends family and anyone else to get your phone repaired here.
Thomas was incredibly helpful and professional in recommending different options. He did the work faster than quoted and for a very good price. He clearly knows what he is doing.
If you ever crack your screen, this is the place to go! The service was super fast and easy! Tom is very meticulous about his work, so you know you will get a 5 star service each time. Im very satisfied with my experience, and I definitely recommend this specific store and Tom for any type of services needed for your cellphone!
Id recommend going elsewhere. My iPhone screen was cracked, so I came here for a replacement. As soon as I picked up the repaired phone, I asked why my home button was now swinging around as if it was loose. But I was told there was nothing that could be done about that. The new screen slowly became less and less usable. It wouldnt respond when I touched it. When I asked if I could return the faulty screen for a refund, I was told I could not get a refund. I was told that policy is on their receipt, but it was not on my receipt. I had to get the screen they gave me replaced somewhere else to make the phone usable again. When I got the screen fixed somewhere else, the home button stopped swinging around too.
I bought a phone from here and unfortunately the previous owner never unregistered their number so I was unable to use it. But Tom tried his best and then gave me my money back without hassle. I have been to used cell phone stores before that seem shady and make returns a huge ordeal. So even though I couldnt get a phone here, I appreciated the great service.
I went in to get my iPhone 7 screen fixed. The service was fast and it was the cheapest place in town. The employees were helpful and friendly. I would definitely recommend this place for anybody who needs their phone fixed.
Diagnostic showed some water damage, proximity sensor needed to be re-soldered and ear piece speaker pins on motherboard needed to be fixed. Sound expensive? It was not. Cost about as much as a tank of gas and an hour to fix and its as good as new. Thanks!
My Galaxy S4 cracked screen was replaced w/in an hour at a greatly discounted price. Customer service is excellent. I definitely would recommend their service to others!
Now this is my place. Im a Denver Bronco fan.
Fast. Honest. Inexpensive. Knowledgeable. A pleasure to work with. Hard to spot in the storefront, but worth it! Highly recommend!
These guys are Pros!! I had a screen on an iPhone replaced and it was like new. I cant praise the fast service and reasonable price enough.
Cant believe how bad my iPhone 6 is after taking it here, just went to get the screen repaired and now I cant use touch ID, my phone randomly switches angles at any given time, and my phone doesnt show the screen again till the phone has been off for a good 30 seconds. Be careful going here, you may just end up worse off. All these people saying they have good service are ridiculous, you see these employees twice for a total of 5 minutes, theres barely any interaction. IF YOU HAVE AN IPHONE, SEND IT TO APPLE, they will give you an actual working iphone screen.
Man they saved my phone appreciate the quickness he took and carefully handled his business and the young lady was nice as well took 15 min as he said
I got scamed wireless image took my money i took an iphone xs max to get switched from verizon to metro pcs they took my phone for almost 2 months i hate this company I only go 52$ back. I do not recommend this place
Fast service, good prices
Tom fixed my screen (swapped it out with another one, really) in under 30 minutes. Total cost, $70. I would recommend Wireless Image to anyone who needs a cell phone repair.
Great customer service. Very Fast. Fixed the charging port on my iphone 6. I couldnt ask for more!
Fantastic place to buy and sell phones reasonably. Long term ownership and customer appreciation
Very helpful and friendly. Definitely recommend coming here.
Affordable, fast, quality, cracked screen repairs! Hopefully, i Wont have to go back, but if I do, it will be there.. Wireless Image. 10 stars.
For my iPhone 6s glass replacement, not only did I find Wireless Image the best price in town, but they were fast, super friendly/down to earth, and knowledgable. What more can you ask for!? Thanks, Tran
Amazing REAL customer service! Quick, knowledgeable & accommodating. Would recommend them to anyone!
Better, faster, cheaper than ubreakit and they stand by their work with over the top service
Fixed the glass on my iPhone 6 and it looks great. Service was fast and friendly.
Great Price for my phone screen repair, however my moniter screen was not fully aligned correctly...
They do a good & fast job if you need anything done!
Best place everrrr!
Nice people, the owner Tom is very knowledgeable.
Tom is super helpful and knowledgeable- great service for repairs
Great shop buys and sells used phones offers good prices on your used phones
Got my cracked Galaxy s5 back today. Got it back and it works, but that is the only positive. After they handed me the phone I asked: What happened to the screen protector I had on the phone? They responded we had to take it of and you cant put it on the new phone. I said I dont care and requested it back because I new it could be put back. They refused to give it back and after a while they settled and gave me the cracked screen which is the only worthless item. I was so FRUSTRATED and tired I took the cracked screen and left. WORST customer service Ive ever seen.
Had my phone screen in stock and replaced it in 20 minutes for a great price
This place did a good job and was quick. Thank you for fixing my phone.
Great service!! Fast and Friendly!! And great prices!!!
Super fast and affordable. I was in and out within 30 minutes max!
The costumer service at wireless Image was outstanding, very friendly environment! I wouldnt go anywhere else!!!!
If you drop your phone in water, take it here! These guys dried it out and ordered me a new battery and got my new month-old phone working again for $65. Small price to pay for the service they gave me.
I really recommend this place really friendly service and also great price I strongly recommend that if you have any problem with your phone take it to this guys theyll take care of you
My Iphone 7+ screen cracked, they fixed it but it was still not responding correctly, I took it back in there and he made sure it was working like new, I was very happy! Thank you!
Significantly cheaper than other stores. Went in and they told me 5-7 days because they needed to order the part for my phone. They ended up calling other stores and found the part and got it done the same day.
They were very knowledgeable and helpful.
Long wait and staff is rude
Replaced my Samsung S5 screen to new condition in 2 hours
Best in town
MR FIX IT
The manager was helpful and polite. I was an Ill prepared customer but he helped me through my first Wish pick up.Thanks man.
Kenya thank you very much for all your work and the help you always give me. I recommend this store for all your cellular services. I hope and stay here for a long time to continue helping me